• Title/Summary/Keyword: Service Review

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A Study on the Improvement of Personal Identity Proofing Service Using an Alternative Method for Resident Registration Number Based on Electronic Signature (전자서명 기반의 주민등록번호 대체수단을 사용한 본인확인서비스 개선 방안에 대한 연구)

  • Kim, Jong Bae
    • The Journal of the Convergence on Culture Technology
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    • v.7 no.3
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    • pp.453-462
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    • 2021
  • As the status of public certificates expired due to the recent revision of the Electronic Signature Act, electronic signature-based public certificates were also lost in the means of replacing resident registration numbers(RRN). As a result, public certification institutions have recently been designated by the Korea Communications Commission as identity verification service providers through a review of the designation of personal identity proofing agency based on alternative means of RRN. However, unlike existing RRN replacements such as i-PIN, mobile phones, and credit cards, the personal identity proofing process for applicants for certificates is different from existing alternatives. The proposed method shows that it is possible to protect users' personal information and provide universal, reasonable, and safe identification services by applying improvements to electronic signature-based personal identity proofing services.

A Comparative Study on Off-Path Content Access Schemes in NDN (NDN에서 Off-Path 콘텐츠 접근기법들에 대한 성능 비교 연구)

  • Lee, Junseok;Kim, Dohyung
    • KIPS Transactions on Computer and Communication Systems
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    • v.10 no.12
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    • pp.319-328
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    • 2021
  • With popularization of services for massive content, the fundamental limitations of TCP/IP networking were discussed and a new paradigm called Information-centric networking (ICN) was presented. In ICN, content is addressed by the content identifier (content name) instead of the location identifier such as IP address, and network nodes can use the cache to store content in transit to directly service subsequent user requests. As the user request can be serviced from nearby network caches rather than from far-located content servers, advantages such as reduced service latency, efficient usage of network bandwidth, and service scalability have been introduced. However, these advantages are determined by how actively content stored in the cache can be utilized. In this paper, we 1) introduce content access schemes in Named-data networking, one of the representative ICN architectures; 2) in particular, review the schemes that allow access to cached content away from routing paths; 3) conduct comparative study on the performance of the schemes using the ndnSIM simulator.

Expert Review and Analysis of the Game's Testing Process -Focus on balance testing- (게임의 테스트 프로세스에 따른 전문가 검토 및 분석 -밸런스 테스트를 중심으로-)

  • Lee, Yoon-Yim;Rhee, Dea-Woong
    • Journal of the Korea Institute of Information and Communication Engineering
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    • v.26 no.7
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    • pp.1013-1018
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    • 2022
  • Game Industry sustained growth for some time, but the lifespan of a game is shortening. Various efforts to improve the quality of services for the game players which play a role in extending the lifespan of games. When a game is serviced, the server of the game starts to store log informations, and the stored data became important measures to predict game user's activities. As the game's data gathers, it becomes highly useful big data. By analyzing the data of the game stored in this way, a game service issue analysis procedure is proposed to improve the quality of the game service and to proceed with a better service, and based on the analysis in this way, it was applied to the balance test process and verified through expert to the balance test process. If the log analysis process is applied through this paper, it will be a basic data that can improve the quality of game services.

A study on Deep Q-Networks based Auto-scaling in NFV Environment (NFV 환경에서의 Deep Q-Networks 기반 오토 스케일링 기술 연구)

  • Lee, Do-Young;Yoo, Jae-Hyoung;Hong, James Won-Ki
    • KNOM Review
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    • v.23 no.2
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    • pp.1-10
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    • 2020
  • Network Function Virtualization (NFV) is a key technology of 5G networks that has the advantage of enabling building and operating networks flexibly. However, NFV can complicate network management because it creates numerous virtual resources that should be managed. In NFV environments, service function chaining (SFC) composed of virtual network functions (VNFs) is widely used to apply a series of network functions to traffic. Therefore, it is required to dynamically allocate the right amount of computing resources or instances to SFC for meeting service requirements. In this paper, we propose Deep Q-Networks (DQN)-based auto-scaling to operate the appropriate number of VNF instances in SFC. The proposed approach not only resizes the number of VNF instances in SFC composed of multi-tier architecture but also selects a tier to be scaled in response to dynamic traffic forwarding through SFC.

A Study on the Determinants of Convalescent Rehabilitation Medical Service Needs at Regional Level (지역별 회복기 재활 의료서비스 필요도 결정요인 분석 연구)

  • Jung Hoon Kim;Heenyun Kim;Yongseok Choi;Hyoung Sun Jeong
    • Health Policy and Management
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    • v.33 no.1
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    • pp.40-54
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    • 2023
  • Background: Based on the increase in the needs for convalescent rehabilitation medical services in Korea, this study aims to calculate the needs for rehabilitation services and examine its determinants for 229 regions. Methods: Claim data from the Health Insurance Review and Assessment Service were used to estimate patients who need to receive rehabilitation services, and data from various sources were also used for analysis. The number of cases and incidence rates of hospitalization related to convalescent rehabilitation were calculated to estimate the needs for services by region, and the results were visualized via a map. Multivariate regression and fixed effects regression using panel data were performed to identify the determinants of regional variation of the incidence rate. Results: First, the incidence rate of rural areas such as Jeolla-do, Gyeongsang-do, and Chungcheong-do was higher than urban areas (metropolitan cities). Second, the population, proportion of the elder, medical aid recipients, financial independence, traffic deaths, smoking, diabetes rate, and medical infrastructure correlated significantly with the incidence rate. Third, 'rho' values which mean the fraction of variance due to individual terms in panel data regression models were 0.965 and 0.976, respectively. Conclusion: The incidence rate of hospitalizations was correlated with most independent variables in this study and there is a gap between urban and rural areas. These regional disparities are fixed in our society. An improved regional convalescent rehabilitation system is suggested to cover the entire area including rural areas with a high rate of aging.

A Taxonomy of Geriatric Hospitals Using National Health Insurance Claim Data (건강보험청구자료로 본 요양병원의 기능 유형)

  • Min Kyoung Lim;Sun-Jea Kim;Jeong-Yeon Seon
    • Korea Journal of Hospital Management
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    • v.28 no.2
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    • pp.9-20
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    • 2023
  • Purpose: This study classified the actual functions of geriatric hospitals and examined the differences in their characteristics, in order to provide a basis for discussions on defining the functions of geriatric hospitals and how to pay for care. Methodology: This study used various administrative data such as health insurance data and long-term care insurance data. Cluster analysis was used to categorize geriatric hospitals. To examine the validity of the cluster analysis results, we conducted a discriminant analysis to calculate the accuracy of the classification. To examine cluster characteristics, we examined structure, process, and outcome indicators for each cluster. Findings: The cluster analysis identified five clusters. They were geriatric hospitals with relatively short stays for cancer patients(cluster 1; cancer patient-centered), geriatric hospitals with relatively large numbers of patients using rehabilitation services(cluster 2; rehabilitation patient-centered), geriatric hospitals with a high proportion of relatively severe elderly patients(cluster 3; severe elderly patient-centered), geriatric hospitals with a high proportion of mildly ill elderly patients with various conditions(cluster 4; mildly ill elderly patient-centered), and geriatric hospitals with a significantly higher proportion of dementia patients(cluster 5; dementia patient-centered). The largest number of geriatric hospitals were categorized in clusters 4 and 5, and the structure and process indicators for these clusters were generally lower than for the other clusters. Practical Implications: We have confirmed the existence of geriatric hospitals where the medical function, which is the original purpose of a geriatric hospital, has been weakened. It has been observed that the quality level of these geriatric hospitals is likely to be lower compared to hospitals that prioritize enhanced medical functions. Therefore, it is suggested to consider the conversion of these geriatric hospitals into long-term care facilities, and careful consideration should be given to the review of care-giver payment coverage.

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The Effect of Waiting Time on a Hospital Image (한국 종합병원 이미지에 관한 연구 -대기시간 요인을 중심으로-)

  • Kang, Han Seung;Ko, Jong Weon
    • International Area Studies Review
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    • v.13 no.1
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    • pp.491-512
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    • 2009
  • The study on waiting time has been conducted from the psychological perspective since Maister (1985). In using medical institutions, especially general hospitals, it is not avoidable to wait for a long time. As a result, the waiting time gives clients psychological stress, which causes medical consumers to be more dissatisfied and decreases their rate of revisit. Accordingly, it is very urgent to study on the waiting time for hospitals' marketing and better image-making. This study is intended to find out how hospitals image and clients revisit is influenced by waiting environment and consumers' attitude, variables of waiting time perceived in medical services. Based on this study, those medical institutions are required to improve their medical service and waiting environment. Accordingly, they should convert waiting time into more efficient and comfortable recess and provide better environment for physical service and effective human services. As those medical institutions have relatively worse image than other businesses, they should actively study on ways of better image-making in the future.

Analysis of the degree of social accountability in accreditation standards for basic medical education (기본의학교육 평가인증기준의 사회적 책무성 반영 수준 분석)

  • Sangmi T Lee;Eunbae B. Yang
    • Korean Medical Education Review
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    • v.25 no.3
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    • pp.273-284
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    • 2023
  • According to the World Health Organization, for medical schools to fulfill their obligation of social accountability, it is necessary for medical education, research, and service areas to ref lect the healthcare system's relevance, quality, cost-effectiveness, and equity. This study utilized Boelen and Heck's (1995) social accountability grid model to analyze the degree to which the Accreditation Standards of Korean Institute of Medical Education and Evaluation 2019 (ASK2019) standards apply the World Federation for Medical Education's (WFME) standards. The social accountability characteristics of the former were compared to those of the WFME, the Liaison Committee on Medical Education, and the Australian Medical Council. Experts with experience and certification in medical education and evaluation classified the ASK2019 standards according to the grid model, evaluated social accountability perspectives, and categorized them according to the process, content, and outcome. Of the 92 standards, 61 (66.30%) were selected as social accountability standards; these encompassed all areas. There was a particular focus on outcome-related areas, such as "mission and outcomes," "student assessment," "educational evaluation," and "continuous improvement." Education and quality were the most common (33, 54.11%), followed by 18 standards related to education and relevance. However, the standards on cost effectiveness and equity corresponding to education, research, and service were significantly insufficient. As a result of classification using a logic model, many criteria were incorporated into the process, producing results similar to those of international accreditation institutions. Therefore, to fulfill medical schools' social accountability, it is necessary to develop cost effectiveness and equity standards with reference to grid models and expand them beyond education to include research and service areas. Developing content and outcome standards is also required.

A Study on User Preference for Smart City Non-face-to-face Services: Focusing on the Cases of Sejong City and Busan City (스마트시티 비대면 서비스에 대한 이용자 선호도 연구: 세종시와 부산시 사례를 중심으로)

  • Yechan Kim;Heetae Yang
    • Information Systems Review
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    • v.23 no.4
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    • pp.87-102
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    • 2021
  • Smart cities are attracting attention as a new economic growth engine based on new technologies and means to solve side effects of urbanization such as a surge in energy consumption, deepening environmental pollution, and an increase in crime rates. In particular, as demand for non-face-to-face services increases due to COVID-19, the role of smart cities that can provide various online and offline non-face-to-face services is becoming more important. Therefore, this study defined smart city non-face-to-face services based on literature research on the concept and underlying technology of smart city, and analyzed consumer utility for each service using Conjoint analysis. In particular, differences in user preferences between Sejong City and Busan City, which are currently designated as national smart city pilot cities in Korea, were compared and analyzed, and based on the derived results, measures to improve the competitiveness of smart city services were suggested.

Sentiment Analysis of Airline Satisfaction Using Social Big Data: A Pre- and Post-COVID-19 Comparison

  • Ju-Yang Lee;Phil-Sik Jang
    • Journal of the Korea Society of Computer and Information
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    • v.29 no.6
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    • pp.201-209
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    • 2024
  • The COVID-19 pandemic has significantly impacted the aviation industry, leading to worldwide changes in travel restrictions and security measures. This study analyzes 59,818 reviews of 147 airlines from the SKYTRAX website between 2016 and 2023 to understand the changes in airline service satisfaction before and after the pandemic. Using sentiment analysis, the study compares overall satisfaction, review sentiment, and attributes influencing satisfaction. The results show a statistically significant (p<0.001) decrease in overall satisfaction post-COVID-19, with reduced positive sentiment and increased negative sentiment for all airline selection attributes, except cabin and in-flight services. Flight operation services had the most significant impact on overall satisfaction during both periods. This quantitative analysis of global major airlines' satisfaction attributes before and after COVID-19 contributes to enhancing future service satisfaction in the airline industry.