• Title/Summary/Keyword: Service Review

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The Effect of integrated health and welfare services on the control of medical use and medical expenses in Korean Veteran's Hospitals (보훈병원 통합의료복지서비스가 의료이용과 의료비 절감에 미치는 효과 분석)

  • Koo, Gilhwan;Dong, Jaeyong;Lee, Kyeonghwa;Seo, Youngjoon
    • Korea Journal of Hospital Management
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    • v.26 no.2
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    • pp.1-16
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    • 2021
  • This study aims to examine the effect of integrated health and welfare(IHW) services on medical use and medical expenses in Korean Veteran Hospitals. Data on the volume of medical use and medical expenses were collected from two patient groups of 5 Veterans' Hospitals: the beneficiary group who has received IHW services and the non-beneficiary group who has not. Each group was composed of 265 patients respectively. The results of the study revealed that the volume of home nursing services, home rehabilitation services, ambulatory services have increased significantly, whereas the average length of stay, number of using emergency services, and average medical expenses have decreased after receiving integrated health services in the beneficiary group. In contrast, the non-beneficiary group showed much more increase both in the volume of inpatient and outpatient services, as well as the average medical expenses, compared to those of the beneficiary group. This results imply that the provision of IHW services have positive impacts on the enhancing the effectiveness of the medical resources utilization for the veteran patients.

A Study on the Competency Assessment for Smart Phone Based Simple Payment (스마트폰 기반 간편결제 서비스의 확산 가능성 평가 요인에 관한 연구)

  • Jung, Hoon;Lee, Bong Gyou
    • Journal of Internet Computing and Services
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    • v.20 no.3
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    • pp.111-117
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    • 2019
  • We categorize the model of simple payment into Magnetic Secure Transmission, Near Filed Communication, and App Card based on the Focus Group Interview. We also define the key drivers for the diffusion of simple payment services based on the literature review with the experts. Through Analytic Hierarchy Process our finding suggests that the degree of acceptance at the stores is the most critical factor which decides the diffusion of simple payment service model. Security is also the important driver but due to the fact that service providers should follow the information security rule and supervisory guidance, it actually did not make a big difference in terms of assessing competence of each model.

Immigration and the FDI Pattern of Korean Restaurant Service Industry (해외교민 규모와 한국 외식산업의 해외진출 패턴)

  • Choi, Young-Jun;Jang, Yi-Sak
    • International Area Studies Review
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    • v.18 no.3
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    • pp.111-130
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    • 2014
  • This paper analyzes the determinants of foreign entry pattern of Korean restaurant industry. Based on the result of previous literature that cultural characteristics is important for the competitiveness of restaurant industry, this paper is purposed to analyze the effect of Korean emigrants on the foreign entry of Korean restaurant industry. Gravity model is used to develop empirical models. The results shows that the size of Korean emigrants has a positive effects on the foreign entry. Which supports the previous literature on the relationship between migrants and international trade that migrants plays as channel for information between countries.

Review on the necessity of boarder quarantine to prevent introduction of salmonid alphavirus into Korea (연어 알파바이러스 감염증의 국경검역 필요성에 대한 고찰)

  • Yu, Jinha;Cho, Jaebum
    • Journal of fish pathology
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    • v.31 no.2
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    • pp.57-70
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    • 2018
  • Infection with salmonid alphavirus (SAV) is a serious disease that mainly affects rainbow trout (Oncorhynchus mykiss) and Atlantic salmon (Salmo salar L.) reared in seawater or freshwater. SAV is prevalent in European countries including Norway that exports rainbow trout and Atlantic salmon to Korea. Consequently, SAV was listed as a disease notifiable to the OIE and many salmonid-producing countries either designate SAV as their notifiable disease or do research on the development of diagnosis and epidemiology to reduce the possibility of SAV infection. Unlike other salmonid-producing countries, SAV is not listed as a notifiable disease in Korea, thereby arousing concern that SAV will get into the country through the importation of live salmonids. Under the circumstance, Korea needs to have a legal basis to take much stricter follow-up measures, including listing SAV as a notifiable disease, establishing surveillance system based on OIE standards to declare Korea free from SAV, killing infected fish and conducting fallow system against affected farms.

The Effect of organizational safety climate at Air Traffic controller's safety behavior (조직의 안전분위기가 항공교통관제사의 안전행동에 미치는 영향)

  • Lee, Hyo-sang;Park, Jin-Woo
    • Journal of the Korean Society for Aviation and Aeronautics
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    • v.27 no.1
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    • pp.10-19
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    • 2019
  • As a domestic aviation industry has been growing continuously, the air traffic volume of en-route has increased rapidly to 2,300 a day. According to developing air navigation system including Performance Based Navigation(PBN), the manner of flights has diversified. Consequentially task of air traffic service has been increasing more and more and the organization of Air Traffic Service(ATC) established one Air traffic management Office(ATMO), extends to 3 Regional organization(Seoul, Busan, Jeju) and a number of air traffic controller exceeds 600. The purpose of this research is going to investigate the relationship between organization's safety climate and air traffic controller's safety behavior, In pursuing above, previous studies related to co-worker and supervisor's safety climate were examined for literature review. Based on this previous studies, research model was constructed. Hypothesis was verified by effect. Data from 209 samples was employed for final survey. The main results show that co-worker and supervisor's safety climate were meaningful factors to effect perceived Safety Behavior and safety knowledge, safety motivation were significantly and positive related to safety compliance.

Determinants of Customer Satisfaction, Loyalty and Happiness in Chinese Fast-food Restaurants in the 4th Industrial Revolution Era; Is Convenience of Mobile Ordering Services a New Determinant? (4차 산업혁명 시대 중국 패스트푸드점의 고객만족, 충성도와 행복감의 결정요인; 모바일주문 서비스의 편리성이 새로운 결정요인인가?)

  • Zhong, Yongping;Chung, Jae-Eun;Moon, Hee-Cheol
    • Korea Trade Review
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    • v.44 no.6
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    • pp.151-168
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    • 2019
  • This study aims to investigate the determinants that can influence customer satisfaction and loyalty. Compared to some of the determinants that have been investigated by other scholars before, this study also includes a new approach to mobile food-ordering that has only appeared within the Chinese fast-food industry in recent years. It is very important to test if the convenience of mobile ordering services can influence customer satisfaction, as more and more customers are using mobile apps to order food, especially in the 4th Industrial Revolution Era. Research data mostly was collected from customers who visited one of five famous Western fast-food restaurants (KFC, McDonald's, Pizza Hut, Subway, and Burger King) in China. The results show that not only price, service quality, food quality, and the physical environment can significantly affect customer satisfaction but also the convenience of mobile ordering services, a new determinant accompanied by the fast development of IoT technology.

Vietnamese Food Culture and Vietnamese Food in Korea (베트남의 음식 문화와 한국 속의 베트남 음식)

  • LEE, Yo-Han
    • The Southeast Asian review
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    • v.21 no.1
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    • pp.49-91
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    • 2011
  • Since mid of 1990's Vietnamese food had been advanced in Korea, the franchises and branches of the Vietnam food restaurant remarkably has grown in numbers. It was estimated that the number of Vietnamese food franchise was not less than 30's and the market size of food industry would be around 200 million dollars in Korea. While the interests and study on the globalization of Korean food had been recently increasing, the Southeast Asian food, especially Vietnamese food which had significantly taken place as one kind of food service had few academic approaches to research on the current situation and transition on Vietnamese food in Korea. This study is an experimental attempt to inquire for the Vietnamese food culture and the Vietnamese food in Korea. Through the field research at local(Vietnamese) restaurant, the interviews with the local residents and questionnaire survey on the Vietnamese food from Korean customers, the article examined the 'Southeast Asian Phenomena' in Korea by tracing the origins and pathway how Vietnamese food could be established in Korean food market. In addition, it tries to prove that current growth of Vietnamese food in Korea could be extend and explicated as real 'Vietnamese Phenomena'.

Blockchain for the Trustworthy Decentralized Web Architecture

  • Kim, Geun-Hyung
    • International Journal of Internet, Broadcasting and Communication
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    • v.13 no.1
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    • pp.26-36
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    • 2021
  • The Internet was created as a decentralized and autonomous system of interconnected computer networks used for data exchange across mutually trusted participants. The element technologies on the Internet, such as inter-domain and intra-domain routing and DNS, operated in a distributed manner. With the development of the Web, the Web has become indispensable in daily life. The existing web applications allow us to form online communities, generate private information, access big data, shop online, pay bills, post photos or videos, and even order groceries. This is what has led to centralization of the Web. This centralization is now controlled by the giant social media platforms that provide it as a service, but the original Internet was not like this. These giant companies realized that the decentralized network's huge value involves gathering, organizing, and monetizing information through centralized web applications. The centralized Web applications have heralded some major issues, which will likely worsen shortly. This study focuses on these problems and investigates blockchain's potentials for decentralized web architecture capable of improving conventional web services' critical features, including autonomous, robust, and secure decentralized processing and traceable trustworthiness in tamper-proof transactions. Finally, we review the decentralized web architecture that circumvents the main Internet gatekeepers and controls our data back from the giant social media companies.

Overview and Prospects of Patient Centered-Smart Hospitals (환자중심 스마트병원의 개요와 전망)

  • Park, Hyunyoung;Cho, Yong Jin
    • Journal of Digital Convergence
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    • v.19 no.7
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    • pp.419-426
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    • 2021
  • With the development of the information and communication technology, the smart hospital has become a new trend in a healthcare industry. This study reviewed the concept, key technologies, applications, and future challenges of a smart hospital, and the user-centered strategies for designing a smart hospital. In smart hospitals, digitally enabled clinical staff will be able to produce better patient outcomes by delivering a more integrated patient-centered care with an efficient manner in connected facilities systems. However, to promote a successful patient-centered smart hospital environment in the future, various obstacles regarding cost, technology, security, and standards should be overcome. It is also necessary for patients and medical personnel to be involved as service users.

Career Management and Employees Retention in Professional Service Organizations: An Empirical Study from Indonesia

  • KISMONO, Gugup;SURIPTO, Bagus
    • The Journal of Asian Finance, Economics and Business
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    • v.9 no.8
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    • pp.169-181
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    • 2022
  • The purpose of this study is to see how career management affects employee retention in professional service businesses (PSOs). The role of knowledge and skills as moderating variables in the relationship between career management and intention to stay is also investigated. A review of the literature on career management, which includes promotion, training, mentorship, starting salary, and the laxity-stringency of organizational entry-exit rules, leads to the hypothesis that career management positively affects employees' intentions to stay. Such a positive impact may differ between knowledgeable and skilled employees and their less knowledgeable and skilled counterparts. Cross-sectional data is obtained from 200 professionals working for various PSOs. Stepwise regression is employed to analyze the data. The research found that career management positively affects the intention to stay. The impact of promotion, training and mentorship on the intention to stay is moderated by knowledge and skills. Conversely, knowledge and skills do not moderate the effect of starting salary and the laxity-stringency of organizational entry-exit on intention to stay. The study's findings imply that by implementing effective career management, talented professionals can be retained. However, the level of knowledge and skills should be carefully considered. These findings offer significant insights into human capital management, particularly in PSOs.