• Information Systems Review
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• v.7 no.2
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• pp.85-100
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• 2005

Mobile banking, a type of digital convergence, has recently spread in the ubiquitous age. This study intends to identify the factors that affect the adoption of the mobile banking, which is a field similar to, but even more specialized than, the Internet banking. The results indicate that the significant factors affecting the usage of mobile banking are usefulness, service quality, and instant connectivity, while usability and social influences are not significant. These results are expected to be used for marketing the mobile banking and establishing the technological strategy by the telecommunication and banking organizations.

• Information Systems Review
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• v.8 no.1
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• pp.43-61
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• 2006

Evaluating ubiquitous computing services is important for the commercialization of the ubiquitous services which will be running on electronic markets. However, despite its importance and usefulness, assessing ubiquitous computing services is still in its early stage. Moreover, sufficient study of making a distinction what are 'ubiquitous computing services' or not has not been provided yet. Hence, this paper aims to propose an integrated methodology to assess the ubiquitous computing services. A multilayered approach is considered to assess not only technical but also behavioral perspectives. To show the feasibility of the assessment model, three use cases are studied and evaluated.

• Information Systems Review
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• v.5 no.1
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• pp.19-32
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• 2003

This paper develops a business model analysis framework and suggests a step-wise approach to the exploration of new business models. Three generic business model components, Value Change Model, Value Connection Model, and Value Complement Model, are identified based on their value propositions, and a composite of them, called Value Combination Model, is proposed. In order to integrate various value propositions from these business models, a business model analysis framework is also suggested. In order to test its real-world applicability, a case study is performed on the WLAN services and the effectiveness of the framework as a business model analysis tool is demonstrated.

• Journal of Information Technology Services
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• v.10 no.3
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• pp.251-264
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• 2011

Recently, interests in IT Service Management(ITSM) are increasing internationally as well as domestically. In order to realize the benefits from ITSM, it is necessary to institutionalize it as a culture of the organization through effective change management. One of the most promising approach of effective change management is the change management framework of ITSM. In this study, we analyze a success case in which the change management framework of ITSM was applied to IT Service company which has introduced ITSM. Through the analyses, this study aims to propose a feasible and specific approach to institutionalize ITSM. To accomplish the objective, the study is designed to analyze specific methods for applying ITSM's change management framework to ITSM organizations, performance of projects and future directions based on interviews and review of project documents/deliverables. This study could not provide detailed performance measures due to lack of previous research on this topic and difficulty of obtaining quantitative data. However, this study has contributed to proposing a direction to institutionalize ITSM in organizations by analyzing a feasibility of ITSM's change management framework in implementing ITSM.

• Korean Management Science Review
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• v.18 no.1
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• pp.55-68
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• 2001

A virtual shopping mall is like a real-world mall, supports electronic shopping by selling products or services through Interne. Although increasing numbers of products are being marketed on the Web, little efforts has been spent on evaluating what mall is more suitable for marketing electronically and for protecting consumers. Evaluation of virtual shopping malls is regarded as a major task in business-to-consumer electronic commerce. This paper considers the Analytic Hierarchy Process(AHP) method in the evaluation of virtual shopping malls and provides its applications. The AHP is a systematic procedure for representing the elements of any problem, hierarchically. A series of pairwise comparison judgments is performed to express the relative strength or intensity of impact of the elements in the hierarchy. The AHP model hierarchy consists of the four following levels: decision maker, main criteria, sub-criteria, and virtual shopping malls. the main criteria include the state of physical firms, representation of information on the virtual shopping malls, product or service, convenience for shopping, consumer protection, and consumer service. The total number of sub-criteria in the third level is twenty-nine. All decision makers selected belong to virtual shopping mall enterprises, or universities. As a case study, we show the synthesized priority of the five virtual shopping malls that have acquired an E-Trust mark. Finally a sensitivity analysis shows how well each virtual shopping mall performs on each criterion by increasing or decreasing the importance of the main criteria.

• Journal of Korean Library and Information Science Society
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• v.45 no.3
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• pp.415-440
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• 2014

This study intends to make a comprehensive inquiry into the meaning and limitations of Discovery, and to explore how to make full use of Discovery in library cataloging. To this end, first discussed is the meaning of Discovery, which has a variety definitions. For the quality evaluation, 5 criteria were developed on the basis of literature review. Then this study conducted the quality evaluation on the basis of previously developed 5 criteria and usefulness of Discovery in library catalogs is thoroughly discussed. Based on these, the final discussion includes strategies for Korean LIS scholars and library practitioners to consider when applying Discovery as an integrated search tool.

• 한국정보통신설비학회:학술대회논문집
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• 2007.08a
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• pp.64-68
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• 2007

Commercial WiBro and 3G HSDPA services are launched last year in order to provide high speed wireless Internet access and multimedia service. Currently mobile communication service providers concentrate on the deployment of indoor mobile network since indoor traffic is remarkably increased. For fine indoor wireless communication, an installation of access point system via Public IP network which is called Femtocell is required. The development of indoor Femtocell system must be considered in the viewpoint of low hardware complexity, cost reduction, interlocking with WiBro/HSDPA network without change of network component and easy element management. In this paper, we review the implementation issue and technology of dual mode AP which provides WiBro and HSDPA signal to the user simultaneously. Especially, we describe on the HSDPA Femtocell standardization status and possible 3 types of HSDPA communication module development design. Furthermore we analyze the merits and demerits of each HSDPA Femtocell design type and propose a system which enables handover between indoor HSDPA Femtocell and outdoor commercial HSDPA mobile network.

• Korean Management Science Review
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• v.22 no.1
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• pp.27-46
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• 2005

As the electronic commerce has grown dramatically, visiting the Internet shopping malls is accepted as one of our daily life. Despite many studies about user acceptance of the Internet shopping malls, it still remains unanswered how the Internet shopping mall's three quality factors such as system qualify, Information qualify, and service quality affect user trust, and eventually user acceptance of the mall. To investigate this issue, we propose a research model in which six external factors such as three qualify factors as well as self-efficacy, subjective norm, and trust have a significant impact on user's attitude and intention to use the mall. After garnering 244 valid questionnaires from users, we analyze them with structural equation modeling. Experiment results show that the Internet shopping mall's three quality factors such as system quality, information qualify, and service quality significantly Influence user trust for the mall, which in turn impacts user's perceived usefulness, attitude toward using the mall. Another external factors such as self-efficacy and subjective norm also influence user's perceived ease of use and perceived usefulness respectively, affecting user's attitude altogether. Implications and further research directions are presented.

• Korean Management Science Review
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• v.28 no.1
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• pp.107-116
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• 2011

The automated teller machine (ATM) is developed as a system to provide customers with an easy deposit and withdrawal of their money without time restriction and be served for 24 hours. Today, ATM is come up to the level of an unmanned branch. The automatic financing system is developed as an essential one for dealing with the rationalization of management and the globalization of financing in order to improve the efficiency of financial management work and increase the customer service quality. With reducing the operational cost of financial organizations through the efficient maintenance operation of ATM and increasing the service quality through the maximization of its processing efficiency, this study is to draw the scheme to ensure the competitiveness among the finance companies. The importance of ATM is highly recognized as the utilization of ATM is increased and the processing function is extended, but ATM is quite vulnerable to the malfunction occurred during the nighttime after banking hours. The ATM maintenance is done through consignment to the specialized maintenance company. The efficient operation of ATM maintenance work is important to the satisfaction of customer using ATM in the nighttime.

• The Transactions of the Korean Institute of Electrical Engineers P
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• v.61 no.2
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• pp.74-81
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• 2012

The purpose of this study provides the theoretical model for protecting the economic and social loss from the current alternative fuel vehicle which is developed without compatibility and senseless one's own through verifying the statistical significant by method of measuring analysis. The market scale of alternative fuel vehicle depends on customer's and station's expectation about the number of potential vehicle users. It is very difficult for vehicle manufacturer to make a decision on the standard alternative fuel vehicle as it might reduce profit and market share. Accordingly, the development of alternative fuel vehicle should have manufacturer confident on the potential profit in the future. Moreover, if we decide to use the non-standard fuel after we started to use the standard fuel, it would take a huge cost comparing with starting to use the standard fuel only. As a result, once one of companies starts to provide the non-standard fuel service, it is getting more difficult to use the standard fuel going forward. Consequently, we may review the possibility of choice on the standard fuel before the vehicle manufacturer starts service with non-standard fuel.