• Title/Summary/Keyword: Service Product

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A Framework of Outsourcing Decision-Making for Human Resource Information Systems

  • Lee, Chung-Shing;Lee, C.Christopher;Kwon, He-Boong
    • 한국경영정보학회:학술대회논문집
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    • 2007.06a
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    • pp.551-556
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    • 2007
  • This paper attempts to develop a framework for interrelationships among human resources information systems (HRIS), outsourcing, and corporate culture. This research investigates impacts of outsourcing HRIS on corporate culture. In this paper, we hypothesize that outsourcing corporate HRIS is less appealing (1) if the quality of product and customer service matters for a firm, (2) if a firm is concerned with a loss of intellectual property, and (3) if a firm requires maintenance of a distinctive human resource service function that is capable of meeting the challenges of fast changing customer demands in a dynamic business environment. In addition, this study argues companies must be aware of the total costs associated with HRIS before outsourcing its human resource functions. Finally, the impact on employee morale and performance must also be considered By outsourcing HRIS, managers will be able to spend more time and resources dedicated to an employee's professional career development.

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An Adaptive Multi-Echelon Inventory Control Model for Nonstationary Demand Process

  • Na, Sung-Soo;Jun, Jin;Kim, Chang-Ouk
    • Proceedings of the Korean Operations and Management Science Society Conference
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    • 2004.05a
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    • pp.441-445
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    • 2004
  • In this paper, we deal with an inventory model of a multi-stage, serial supply chain system where a single product type and nonstationary customer demand pattern are considered. The retailer and suppliers place their orders according to an echelon-stock based replenishment control policy. We assume that the suppliers can access online information on the demand history and use this information when making their replenishment decisions. Using a reinforcement learning technique, the inventory control parameters are designed to adaptively change as the customer demand pattern is altered, in order to maintain a given target service level. Through a simulation based experiment, we verified that our approach is good for maintaining the target service level.

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Typology of Service Related Intangible Products and Operations Strategy in Electronic Commerce (전자상거래에서 무형서비스상품의 특성과 운영전략에 대한 연구)

  • 조성의;박광태
    • Proceedings of the Korean Operations and Management Science Society Conference
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    • 2001.10a
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    • pp.171-174
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    • 2001
  • This study investigates the differences in critical dimensions which impact on operations and strategy in Internet EC of service related intangible product. For this purpose, services are newly classified by two selected dimensions such as 1)the proportion of substitute by on-line, and 2)the needs of interaction and customization. Secondly, on the classification of services, the differences of 1) customer needs of geographical accessibility, 2) needs of cooperation with off-line functions, and 3) customer purchase intention in Internet EC are tested among classified groups. Finally, implementations on operations and strategy in Internet EC are suggested, based on the results of analysis. Data are collected by the survey on the customer groups, and analyzed by statistical method, such as mean score plot, cluster analysis, and analysis of variance.

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A Study on the Planning for Interior Design of Showroom (쇼륨 실내디자인 계획 방향에 관한 연구)

  • 김경순
    • Korean Institute of Interior Design Journal
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    • no.7
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    • pp.45-49
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    • 1996
  • The purpose for this study shows general planning direction about showroom which can enhance sales promotion, and corporate image and through buyer negotiation increasing export. We can divide showroom as promotional showroom and institutional showroom as a whole. The results of this research can be summarized as follows : There is no uniformed design plan of display for the P.R of showroom. And they need independent business space. But, there is no attractive factors to fascinate their consumer and thus there is no sufficient service facility, Also, some more effective planning is needed to support their supervisors. I wish to suggest some planning direction on the basis of research problems : We need to divide four space- that is entrance space, display space management space, service space-to allocative effectively space for the purpose of charging product. P.R. We should set up uniformed design policy which can contribute P.R.-that is corporate color, unform . logotype, sign, pamphlet etc.

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Suggestions for Developing On-Line In-Service English Teacher Training Program

  • Lee, Byeong-Cheon
    • International Journal of Contents
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    • v.13 no.3
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    • pp.32-37
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    • 2017
  • The development of Information and Communications Technology (ICT) has changed the manner in which English teachers are taught as instructors, as well as English language learners. Online-related technology, a product of development of ICT technology, is used for various purposes such as training teachers and enhancing professionalism of current teachers to practice more efficient training. The purpose of this study is to extract common domains and sub-domains related to development of cyber-type in-service training (INSET) through domestic and international case analyses and to develop content areas of INSET using cyberspace or efficient online INSET programs. To accomplish the purpose of this study, domestic and foreign cases were analyzed in relation to direction of development of online English teacher training programs.

The Influence of Magnetization Pattern on the Performance of Permanent Magnet Eddy Current Couplings and Brakes

  • Cha, Hyun-Rok;Cho, Han-Wook;Lee, Sung-Ho
    • Journal of Electrical Engineering and Technology
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    • v.3 no.3
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    • pp.379-384
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    • 2008
  • This paper examines permanent magnet eddy current couplings and brakes. Specifically, the effect of permanent magnet magnetization patterns on the magnetic field and force production is investigated. The eddy current couplings and brakes employ high energy-product neodymium-iron-boron (NdFeB) permanent magnets that act on iron-backed copper drums to provide torque transfer from motor to load without mechanical contact. A 2-dimensional finite element modeling is performed to predict the electromagnetic behavior and the torque-speed characteristics of permanent magnet type eddy current couplings and brakes under constant speed operation.

A study on tukjeongmeip system of Department store in Korea (국내 백화점의 특정매입 시스템에 관한 연구)

  • Youn, Myoung-kil;Nam, Kung-sok
    • Journal of Distribution Science
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    • v.3 no.2
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    • pp.1-14
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    • 2005
  • Many theorists have been asserting the advantageous of jikmeip system and disadvantageous of tukjeongmeip system in terms of competitiveness enhancement. But, department store is a business status where service is emphasized instead of price, it is advantageous to secure service competitiveness rather than price competitiveness. Therefore, by utilizing the professional merchandisers of the supplier even without having its own, the department store will keep the advantageous stand unless it is not a large buying system. Due to many items under control, distribution companies usually have limited source of professional merchandiser for each product. Thus, no matter how the importance of MD has been forced, when considering the practical situation, the tukjeongmeip will always have the competitiveness over the jikmeip.

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e-Commerce and Korean Express Delivery Industry (전자상거래(電子商去來)와 한국(韓國)의 택배산업(宅配産業))

  • Lim, Seok-Min
    • THE INTERNATIONAL COMMERCE & LAW REVIEW
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    • v.16
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    • pp.295-329
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    • 2001
  • The wonderful new world of shopping - being able to order items you need by just one click. However, there is one factor that has not changed at all - customers, whether they are private individuals or public companies, want to have the product delivered to their address, and usually as fast as possible too. To achieve this, the operators of virtual shops must make use of a fully operational and efficient delivery service. The internet and its potential for creating a virtual market for millions of buyers and sellers, has generated a lot of excitement in the express delivery industry. Clearly e-commerce will cause greater growth in the business-to-residential package market. Korean express delivery industry is not an exception to this trend. Currently, while major three service providers enjoy a lion's share in Korea, a lot of small and medium companies are struggling to capture more shipments in express parcel market. Nevertheless, it will be forecasted that Korean parcel market will be consolidated and become an oligopoly market in the near future.

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Evaluation of Train Capacity Pattern Considering Customer Demands (고객수요를 고려한 열차용량패턴에 관한 연구)

  • Kim Dong-Hee;Kim Seong-Ho;Hong Sun-Heum
    • Proceedings of the KSR Conference
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    • 2004.06a
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    • pp.507-513
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    • 2004
  • In the railway system, transportation plan corresponds to a m aster plan for transport services. This service plan must be constructed to minimize operational cost or maximize revenue considering transportation demands and resource capacities in the railway operation company, and it includes several sub-planning activities such as train operation frequency plan, train (schedule) plan, train capacity assignment plan, and rolling stock requirement plan. In these sub- planning processes, train can be con side red as a product for providing customer services, and customer demands and operational advantages must be considered. In this paper, we present an effect estimation system for the train capacity pattern in a train schedule, and the effect of capacity pattern can be expressed as minimum spilled demand, minimum train service cost, and maximum train revenue or profit.

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A Study on Implementation for in based Electronic Catalog Management System (XML기반 전자카탈로그 관리시스템의 구현에 관한 연구)

  • 김진영;김연수
    • Journal of Korean Society of Industrial and Systems Engineering
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    • v.25 no.1
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    • pp.35-41
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    • 2002
  • XML(eXtensible Markup Language) based electronic catalog is very useful for searching target information because of its structural and contents based searching support capability. And XML document editing is easier than HTML because of XML document is divided by structure, contents and presentation. This paper is to present a prototype of XML based Electronic Catalog Management System(ECMS) whose system consists of data input, output and manipulation system for inserting, updating, editing and deletion. A proposed system could resolved the problems at virtual intermediary shopping mall invloved in the difficulty of interoperability when customer try to compare similar products at mixed shopping mall and reduced web service costs at independent shopping mall by using XML format. The proposed ECMS offers rapid response capability for product data change of electronic catalog and easy and friendly interoperability among similar products.