• Title/Summary/Keyword: Service Product

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Discovery of promising business items by technology-industry concordance and keyword co-occurrence analysis of US patents. (기술-산업 연계구조 및 특허 분석을 통한 미래유망 아이템 발굴)

  • Cho Byoung-Youl;Rho Hyun-Sook
    • Journal of Korea Technology Innovation Society
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    • v.8 no.2
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    • pp.860-885
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    • 2005
  • This study relates to develop a quantitative method through which promising technology-based business items can be discovered and selected. For this study, we utilized patent trend analysis, technology-industry concordance analysis, and keyword co-occurrence analysis of US patents. By analyzing patent trends and technology-industry concordance, we were able to find out the emerging industry trends : prevalence of bio industry, service industry, and B2C business. From the direct and co-occurrence analysis of newly discovered patent keywords in the year, 2000, 28 promising business item candidates were extracted. Finally, the promising item candidates were prioritized using 4 business attractiveness determinants; market size, product life cycle, degree of the technological innovation, and coincidence with the industry trends. This result implicates that reliable discovery and selection of promising technology-based business items can be performed by a quantitative, objective and low- cost process using knowledge discovery method from patent database instead of peer review.

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소비자의 판매자 선택을 위한 게임 모델

  • No, Sang-Gyu;An, Jeong-Nam
    • Proceedings of the Korea Association of Information Systems Conference
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    • 2005.12a
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    • pp.326-333
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    • 2005
  • The purpose of this paper is to provide a decision support method to a rational buyer, who wants to pay the least price for the product with the highest quality and service. We suggest a minimum efficiency game model and DEA game model to valuate many vendors whose qualifies of outputs are measured by percentage. Our results gave a decision maker (buyer) the upper bound and lower bound of the true efficiency score of a decision making unit (vendor) with respect to the benchmark (target) set by the buyer. As a result, a buyer can choose the best vendor in terms of his/her preference.

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The Consumer Trust on e-WOM: In the Perspective of Seller Managed Web Review Boards (후기게시판 신뢰 요인 연구: 온라인 쇼핑몰 후기게시판을 중심으로)

  • Jang, Eun-Jin;Kim, Jeoung-Kun
    • The Journal of Information Systems
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    • v.20 no.4
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    • pp.233-254
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    • 2011
  • Although e-commerce is growing fast, e-commerce consumers are still under higher risk and uncertainty in the comparison of the traditional commerce's. Consumer review boards of online shopping malls are good measures to help buyer's decision making, and should be managed effectively by sellers. We formulate the research model on consumer trust formation on seller managed web review boards on the background of previous literatures on e-WOM and trust. Our data analysis with 368 samples shows seller's reputation, e-service quality, perceived reviewer's benevolence and ability have significant positive effect on the trustworthiness of the board. Product involvement shows weak negative moderation effect on the relationship between perceived reviewer's benevolence and trustworthiness of review boards.

A Method on building SCM between manufacturer and supplier (제조업체와 협력업체간 SCM구축에 관한 방법론)

  • 심상용;박재현;김봉진
    • Journal of the Korea Safety Management & Science
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    • v.3 no.1
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    • pp.35-44
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    • 2001
  • Today's environment of enterprise is changing. They have to face customers' demands with the right product, the right service and supply them at the right time. And aIso cut down logistics and inventory cost and bring up the Profit as much as they can. This means the change of putting enterprise first in importance to putting customer first in importance. therefore to correspond to customer's demand, shorting lead time is becoming a essential condition. The answer to this changes of environment is supply chain management In this study, we use Goldratt's drum-buffer-rope scheduling in between manufacturer and supplier. And when shortage of inventory occur, search for the supply chain's CCR. Pressing CCR for more production, and supply Inventory from logistic center to guide for inventory buffing. using logistic warehouse between manufacturer and supplier, can execute function of buffer.

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Determine Customer Value for Scheduling (일정계획을 위한 고객가치 결정에 관한 연구)

  • 양광모;박재현;강경식
    • Proceedings of the Safety Management and Science Conference
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    • 2002.05a
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    • pp.115-120
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    • 2002
  • Today's environment of enterprise is changing. They have to face customer' demands with the right product, the right service and supply them at the right time. And also cut down logistics and inventory cost and bring up the profit as much as they can. This means the change of putting enterprise first in importance to putting customer first importance. therefore to correspond to customer's demand, shorting lead time is becoming a essential condition. The answer to this changes of environment is supply chain management. In this paper, It consolidates the necessity on a LTV(Life Time Value) and analyzes data which is concerned of Customer Value. Under the these environments, defines the LTV(Life Time Value) rule that can improve the customer value.

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Studies on the Actual Status of Production, Management and Export of Traditional Food Processing Company in Kyungpook Province (경북 지역 전통식품 가공업체의 생산.경영 및 수출실태 연구)

  • Lee, Ho-Cheol;Yun, Jin-Suk;Mun, Gwang-Deok
    • Food Science and Preservation
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    • v.4 no.2
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    • pp.197-213
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    • 1997
  • The actual status of production, management and export of 96 traditional food processing companies which supported by the government in Kyungpook province were investigated. Governmental support contributed to the increase of farmhouse income, employment and depreciation of agricultural products a bit, but it was supported mostly to unexperienced party. Technologies for food processing developed in institute and college were little. 42 percent of packaging design was developed by service commission, but the agency was very limited. Total export price in 1996 was 2.3 billion Won, but it was decreased in 1997. The responce to the prospect of traditional food processing work, 37.5 percent replied that this work can bring up as exportable product, but ambiguious response was a little. To settle a weakness of farming food processing work, the establishment of special marketing comapny was required and this company should accomplish marketing advertizing and exporting business.

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Developing Processed Foods by Adding Kimchi for International Product Strategy (국제화 상품 전략을 위한 김치를 첨가한 조리제품 개발)

  • Cho, Yong-Bum
    • Proceedings of the Culinary Society of Korean Academy Conference
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    • 2005.10a
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    • pp.61-86
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    • 2005
  • Kimchi power made by kimchi fermentation and freeze-drying was added to Western foods of sauce, soup, pizza, cracker and bread. Flavor qualities of the processed fusionfoods were evaluated by analyzing volatile compounds and sensory evaluation. The optimum condition of kimchi fermented for the best flavor quality of freeze-drying was the ranges of pH4.0${\sim}$pH4.7 and acidity 0.5${\sim}$0.8. The number of volatile compounds identified from extracts of the freeze-dried kimchi powder was 24, which contained 7 alcohols, 5 esters, 5 acids, 3 sulfur-containing compounds, 2 aldehydes, 1 oxygen-containing and 1 other. Among the identified compounds, the most abundant compound was eugenol(39.40%), followed as the order of dodecanoic acid(4.91%), acetic acid(1.70%), methyl 2-propenyl disulfide(1.52%), hexanal(1.51%) and 2-pentylfuran(1.18%). These compounds affected the flavor quality of kimchi powder.

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An Integrative Study on Continued Use of Web-Based Information Systems: Focusing on Online Shopping Sites (웹 기반 정보시스템의 지속적 사용에 관한 통합적 연구 : 인터넷 쇼핑 사이트를 중심으로)

  • Lee, Sun-Ro;Yang, Seok-Won
    • Journal of Information Technology Applications and Management
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    • v.16 no.1
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    • pp.51-75
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    • 2009
  • This paper develops an integrative model for IT continuance in the internet shopping environments by integrating the expectation-confirmation and the switching cost factors. Using this model, in addition, this study investigates their differential effects on the mediating variables, such as user satisfaction, commitment, and trust which have been identified as antecedents of users' IT continuance intention. Results show that the product and service-related expectation confirmation factors and the relational switching cost factor can have greater impacts on users continuance intention than the web site design factors, and the financial and procedural switching cost factors. In particular, it is interesting to note that relational switching cost can lead users to more commitment, which is revealed as the strongest antecedent of their continuance intention to use a certain shopping site.

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A Study on the Development of CITIS(Contractor Integrated Technical Information Services) (CITIS(Contractor Integrated Technical Information Services)구현에 관한 연구)

  • Jeong, Seok-Chan;Woo, Hoon-Shik;Cho, Chang-Hyuk;Paik, Jong-Myung;Ju, Kyung-Joon
    • IE interfaces
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    • v.10 no.3
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    • pp.1-10
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    • 1997
  • CALS, being widely adopted by industry, is a strategy to share integrated digital product data through a set of standards to achieve effieciencies and competition in business. For CALS implemetation, creating a shared information system is necessary and CITIS is proposed for that. CITIS shall provide on-line access and automated exchange of all the technical information between contractor and service provider, and the function of CITIS is difined in MIL-STD-974. In this paper, regarding CITIS as a infrastructure of information for CALS, we proposed CITIS server system which comprise global data sharing software, global data management system, workflow manager, and configuration management maneger.

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An analysis on enhancement of customer satisfaction for conversion farm with $2^{nd}$ and $3^{rd}$ industry (2.3차 산업 융합 농장의 고객 만족 요인 분석)

  • Jang, Hyun-Dong;Kim, Soung-Hun
    • Korean Journal of Agricultural Science
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    • v.38 no.4
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    • pp.769-774
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    • 2011
  • This study aimed at finding the factors impacting customer satisfaction (CS) for conversion farm with $2^{nd}$ and $3^{rd}$ industry, because the most important thing in the conversion farm is enhancing customer satisfaction. The data on CS from 173 pumpkin farm's customers by on-line survey were gathered. The analysis using structural equation model with Amos was carried out. Product, service and purchasing were determined as 3 factors impacting to CS. The result showed that purchasing is the biggiest contributor to CS. It means the customers using on-ine market are very sensitive to farm's brand and logistics. It is also found that conversion with processing and farm experience activity is definitely affecting to building customer's trust. In conclusion, making efforts on enhancing CS in conversion farm is the key to success.