• Journal of the Korea Society for Simulation
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• v.12 no.3
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• pp.83-94
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• 2003

For 24 hours-7 days service on distributed systems, a great deal of efforts are investigated on high availability for seamless operation. In this paper, we propose a dynamic reconfiguration framework of distributed systems, called "hot-swapping" framework. This framework allows us to upgrade and exchange a number of modules of a distributed system without stopping running service as well as the system itself. In order to hide the state of service operation, the framework employes the "proxy" design pattern. Our framework provides two types of proxies: a static proxy and a dynamic proxy, Static proxies can achieve fast execution time, but they need to be changed whenever any minor change exists in the related swappable module. Meanwhile, dynamic proxies takes longer execution time, but do not need to be changed under minor changes of swappable modules. We compare performances of static and dynamic proxies and also apply the framework to a real situation with security management modules. management modules.

• Proceedings of the KSR Conference
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• 2003.10c
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• pp.634-639
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• 2003

The static inverter is mainly used to provide with the electric power of various loads in the train. In the recent european projects, the specification of static inverter become harder, and many additional service function is expected. It takes long time and high cost to develope a static inverter with these high performances and additional function. But, these are became general demands for static inverter in the many projects from now on. The APSE(Auxiliary Power Supply Equipment) is a static inverter of high performance to satisfy the severe specification and various service function following these tendency for Athens project In this paper, the specification of APSE and various service functions are introduced to look about current tendencies of static inverter.

• Journal of the Korea Society of Computer and Information
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• v.21 no.1
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• pp.49-57
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• 2016

In this paper we propose the resource allocation scheme for the overlaid macro-femtocell networks, which considers the type of handovers such as the inter-macrocell, macrocell-to-femtocell, femtocell-to-macrocell, or inter-femtocell in order to guarantee Quality of Service (QoS) and expand the accommodation capacity. Our proposed scheme takes into account the movement of mobile terminals, the QoS degradation, or the load control which trigger handovers in the overlaid networks, before it allocates resources dynamically. Moreover it considers QoS requirements of realtime or non-realtime mobile multimedia services such as video communication, Video on Demand (VoD) and dataa services. Simulation results show that our scheme provides better performances than the conventional one with respect to the outage probability, data transmission throughput and handover failure rate.

• Journal of the Korea Society of Computer and Information
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• v.6 no.4
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• pp.138-145
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• 2001

In this paper, we propose fuzzy closed BCMP queueing network model for the performance evaluation of distributed processing system. Which has the ambiguous service requirements of job to servers and service rates of server according to network environments. This model can derive the measures for system Performances using fuzzy mean value analysis which can process the fuzzy factors. Computer simulation has been performed for verifying the effectiveness of derived equations of performance evaluation according to service requirements of job and the numbers of clients.

• The Journal of Korean Institute of Communications and Information Sciences
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• v.15 no.3
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• pp.243-251
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• 1990

In this paper, the performances of bandwidth allocation strategies for wideband ISDN have been studied through the computer simulation. In general, the performance of multichannel bandwidth allocation method is superior to that of single channel bandwidth allocation method with respect to the throughtput, delay and blocking probability. Also, when the FIFO service scheme is used, it is shown that the throughput, delay characteristics and blocking probability for each traffic are almost similar. On the other hand, the priority service scheme being used, the performances of traffic with high priority are much better than that of traffic with low priority in the view of throughput, delay and blocking probability. Finally, for the FIFO and priority service disciplines, it can be seen that the multichannel bandwidth allocation method is more suitable than the single channel bandwidth allocation strategy in the case of serving various traffic.

• Journal of Internet Computing and Services
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• v.11 no.1
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• pp.183-193
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• 2010

For the purpose of enhancing performances, many companies have tried to ensure the competitive advantages in ties with organization's strategy by putting effort in designing, developing and practicing the information system. Despite the information oriented small and medium enterprises (SME) being suffered from lack of funds, professional man-power and poor environment, fairly evaluating the level of information system within an organization can be a positive starting point for information oriented SME. Therefore in this study, for the purpose of using the SERVQUAL as a measurement tool provided by information system department under the environment of using information system, we try to free from the marketing oriented service category and develop models that are applicable in the information system environment to check reliability and validity. As a result, it is analyzed that enhancements of SERVQUAL simultaneously improves system and information quality which makes the employees satisfy with their working environments and sequentially affects to the collaborative performance of using information system.

• The Journal of the Korea Contents Association
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• v.22 no.1
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• pp.283-291
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• 2022

Due to the impact of COVID-19, untact performances where performance videos are recorded, edited and distributed have begun to be activated in a non-face-to-face environment. Performance halls are supporting untact performance services such as video production and broadcasting so that performances can be viewed through online platforms. Therefore, this study intends to study the satisfaction and continued use intention of the untact performance service in the concert hall for experts who have experience using the untact performance service in the concert hall. A total of 9 hypotheses were rejected and 10 hypotheses were adopted as a result of developing and analyzing a research model suitable for the untact performance service of the concert hall by fusion of the information system success model and the expectation inconsistency model. Excluding content quality, it was found that in both system quality and service quality, inconsistency occurs through the comparison of expectations and performance after expectations arise. This positive discrepancy affects satisfaction, and the higher the satisfaction, the higher the intention to continue using it. This study is a basic study on the untact performance service and is expected to provide a new perspective for quality improvement.

• Journal of Families and Better Life
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• v.27 no.3
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• pp.225-237
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• 2009

The purposes of this research were (1) to comprehend how families used and evaluated the in-home care service provided by the Healthy Family Support Center, and (2) to investigate the differences in the perceptions of service fee, satisfaction in and loyalty to service among the types of family categorized by their income. The data from 346 mothers or fathers whose children had received the in-home care service at least once were analyzed. One-way ANOVA and Scheffe or Tamhane post hoc test were used to test the hypotheses. The findings were as follows: 1. There were significant differences in perception of the service fee among the family types: the 'Da'-type families tended to perceive that the service fee was expensive and not cheaper than the similar services provided by other organizations. 2. The 'Ga'-type families scored significantly higher than the 'Na'-type families and the 'Da'-type families on satisfaction in service, and higher than the 'Da'-type families on loyalty to the service. 3. No significant difference was found on satisfaction in the performances of baby-sitters and staffs in charge of the service. The implications drawn from the study findings are discussed.

• Culinary science and hospitality research
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• v.5 no.2
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• pp.447-467
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• 1999

Most published work on product quality focuses on manufactured goods. The subject of service quality has received less attention. This distinction is important because some of the quality-improving strategies avaliable to manufacturers may be inappropriate for service firms. Services are performances, not objects. They are often produced in the presence of the customer, as in the cause of hotel restaurant services, quality occurs during service delivery, usually in an interaction between the customer and contact personnel of service firm. for this reason, service quality is highly dependent on the performance of employees, an organizational resource that cannot be controlled to the degree that components of tangible goods can be engineered. The study has begun as a basic study for customer satisfaction-oriented management in understanding the service quality of food & beverage products and through a systematic analysis of it. The major purpose of the study was to examine the relationship of the customer satisfaction and service quality in consideration of reliability, empathy, responsiveness, tangibility and assurance. An empirical research was conducted based on the previous theoretical studies. 286 customer at first class hotels in Seoul were selected as samples of this study. The time period of research was from February through March 1999, and answers were processed by SAS to yield frequency analysis, multivariate statistical analysis and regression analysis. The finding of the statistical treatment are frequencies, factor analysis, multiple regression analysis, path analysis. SERVQUAL method was used the service quality evaluation methods. After factor analysis, it was resulted to 3 factors. those were factor 1(assurance.empathy.responsiveness), factor 2(reliability), factor 3(tangibility). The findings of the statistical treatment are as follows. First, the attribute measurement of performance service quality was affected by customer satisfaction. Second, the attribute measurement of performance service qualify was affected by repurchase intention. Third, The attribute measurement of performance customer satisfaction was affected by repurchase intention. The result of study model was followed, service quality was affected repurchase intention than customer satisfaction. indirected effect through, service duality and customer satisfaction was affected repurchase intention.

• Knowledge Management Research
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• v.11 no.1
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• pp.97-113
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• 2010

Given the large investment and prevalence of knowledge management (KM) in organizations, it has become important to analyze the effects of KM activities on organizational performances. A theoretical framework is proposed to investigate the impact of KM activities on innovation capabilities in the IT service industry. This study considers KM activities as the major determinant that enhances absorptive capacity. KM activities enhance employees'ability to obtain external knowledge, resulting in increasing intellectual capital. Thus, this study proposes that absorptive capacity plays a mediating role between KM activities and innovation capability. Additionally, this study investigates the key antecedents of KM activities that promote employees' knowledge sharing. Based on prior studies on KM, this study posits KM team activities and top manager support as KM activities. The proposed research model was tested by using survey data collected from 556 employees in the IT service industry. PLS (partial least squares) was employed for the analysis of the data. The findings of this study showed that KM activities and absorptive capabilities play a significant role in enhancing service innovation and process innovation in the IT service industry. The results also shed light on the mediating role of absorptive capacity between KM activities and innovation capability. Moreover, both KM team activities and top manager support serve as the salient antecedents of promoting employees' knowledge sharing.