• Title/Summary/Keyword: Service Operation

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The Development and Operation of NFC-based Exhibition Support Service : A Motor Show Case (근접 무선 통신 기반 박람회 지원 서비스의 구축 및 운영 : 모터쇼 적용 사례)

  • Jun, Jungho;Choi, Myoung Hee;Lee, Kyoung Jun
    • Journal of Information Technology Services
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    • v.13 no.2
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    • pp.83-97
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    • 2014
  • With NFC technology, visitors can easily enjoy exhibit-related information and services. The participating firms can accumulate the visitor data and build up networks with potential visitors. This paper is to report an implementation and operation case of an NFC-based exhibition support service which creates new value as above. For this objective, we introduce the issues in constructing NFC-based exhibition support service. Moreover, we analyze visitor behaviors based on the tag touch data collected, and calculate the economic values generated. The NFC-based exhibition support service in this paper was applied to Hyundai Motors' booth in the 2013 Seoul Motor Show. This paper concludes with implications for business operators that are interested in applying NFC technology to exhibition spaces.

A Study on the Quantitative Analysis to Determine the Optimal Train Service Patterns and Train-Sets Necessary under SKIP-STOP Operations in the Metro Railway (광역철도의 SKIP-STOP 운영에서 최적 열차패턴 및 차량소요 산정을 위한 정량분석 연구)

  • 오석문;홍순흠;김형진
    • Proceedings of the KSR Conference
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    • 2002.05a
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    • pp.135-141
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    • 2002
  • Recently, in the metro railways, researches on the skip-stop operation and development of the double deck train-set are active, which is to improve the service quality through reducing the passenger travel time and suppling seating service. Constructing new line or reforming the existent line needs huge amount of budget. Therefore, previous to start these large scale projects, scrutiny on benefit improvement, cost reduction and those optimal trade-off is indispensable. In this paper, a quantitative analysis to determine the optimal train service patterns and train-sets necessary is proposed, under the skip-stop operation condition in the metro railways. The analysis models are formulated in mathematical programming model, and tested validity using the LINGO 7.0.

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A Study on the Awareness, Requests of Early Childhood Pre-service Teachers on Childcare Consulting (보육컨설팅에 관한 예비보육교사의 인식 및 요구)

  • JUNG, Eun-Hee
    • Journal of Fisheries and Marine Sciences Education
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    • v.28 no.2
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    • pp.564-581
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    • 2016
  • The purpose of this research was to provide basic data to childcare consulting scholarship which will be expanded completely in the future by examining awareness on childcare consulting, requests for childcare consultant, operation method of childcare consulting and tendency and meaning of childcare consulting for 500 early childhood pre-service teachers who are attending senior classes of departments related to childcare teachers in Busan. The results of research, obtained by the above process, are as follows. In the awareness of early childhood pre-service teachers on childcare consulting, they replied that they know concept and method of childcare consulting well. Also, qualifications of childcare consultant are actual knowledge and technology related to childcare process, they wanted consultants to provide ideas about class technology and problems which are expected among the consultants are lack of time by heavy works, etc. As expanded in the aspects of educational necessities and qualitative and quantitative system as the awareness or publicity of childcare consulting is insufficient.

A Study on Running Resistance of Rolling Stock (철도차량의 주행저항에 관한 연구)

  • Kim, Eung-Cheon;Lee, Jae-An;Lee, Ha-Hee
    • Proceedings of the KSR Conference
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    • 2008.11b
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    • pp.1782-1793
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    • 2008
  • Republic of korea has begun operating high speed train service according as KTX service operation starts in 2004. Also, EMU whose maximum speed is over 150 kph will be starting to service with electrification and improvement of existing railroad. Moreover, metropolitan electric railways have begun an express service to increase scheduled speed. Therefore, running resistance of rolling stock becomes more important factor effects on the performance. Running resistance of rolling stock is the factor which is necessary for the performance or operation plan of rolling stock, and it's related to rolling friction, slip friction, drag force, gradient, acceleration, curvature, tunnel condition and so on. It is possible to be calculated by CFD (Computational Fluid Dynamics). However it is predicted by experimental equation from running resistance test because of the complex calculation and manifold variables. In this paper, studies about running resistance of rolling stock is introduced, and each term of experimental equation is studied through theoretical approximation. Also, running resistance of rolling stock is estimated by the result of running resistance test, and effects being related to friction, drag force, gradient is examined.

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WEB-BASED SERVICE REQUEST & FEEDBCK SYSTEM: THE LIFE CYCLE MANAGEMENT AS CONTINUOUS CUSTOMIZATION OF FACILITY INFORMATION

  • Jinsu Jeong;Kwang Jun Lee;Valerian Miranda
    • International conference on construction engineering and project management
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    • 2005.10a
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    • pp.836-840
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    • 2005
  • This research investigates the feasibility of Web technology as a means of delivering facility information for better support facility operation and maintenance. Our research proposes a Web-based feedback system as a pragmatic solution to the limitations of current FM (Facility Management) processes. In practice work orders and records are often misplaced resulting in lower efficiency and customer satisfaction. This may be overcome by a system that states information digitally and provides a Web-based interface. The interface could allow customers to report facility problems, trace their work order in progress, view schedules for maintenance and provide feedback for service online. The benefit for a FM department is that it can receive feedback on performance which would improve the quality of service and build a record of practical experiences.

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A Study on the Cost-Volume-Profit Analysis in the Food Service Operation (호텔 영업장의손익분기점 분석에 관한 연구)

  • 김기영;강종헌
    • Culinary science and hospitality research
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    • v.3
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    • pp.165-179
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    • 1997
  • Cost-volume-profit analysis shows the relationship between these factors. The figures expressed in a break-even chart can be used planning control and decision making. The relation ships can also be helpful in understanding how all costs must be covered in menu pricing. Involved in these relationship is the contribution to overhead and profit, or contribution ratio. This study used the food service operation of H hotel. Assumed the FC would be 10% of the High Volume, the VC would be 76% of the high volume. And in the CVP of individual meals, selected labor cost of the VC, assumed labor cost would be 35% of the volume.

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Profitability Evaluation System for Railway Transportation Plan (철도수송계획의 수익성 평가체계)

  • Kim, Dong-Hui;Hong, Sun-Heum
    • Proceedings of the Korean Operations and Management Science Society Conference
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    • 2004.05a
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    • pp.211-214
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    • 2004
  • In railway system, the transportation plan corresponds to master plan for transport services. This service plan must be constructed to minimize operational cost or maximize revenue considering transportation demands and resource capacities in the operation company, and includes several sub-planning activities such as train operation frequency plan, train (schedule) plan, train capacity assignment plan, and rolling stock requirement plan. In this paper, we present profitability evaluation system for current transportation plan. The proposed system can be used for evaluating profitability by estimating train service revenue considering customer demands.

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Conceptual Design of Train System for Parcel Service of High Speed Railway (소화물 고속수송을 위한 철도차량 시설계획)

  • Kim Hyun-Woong
    • Proceedings of the KSR Conference
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    • 2005.05a
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    • pp.1105-1108
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    • 2005
  • In oder to develope a train system for parcel service of high speed railway, which had been proposed for the operation of a high speed train, its conceptual design was build. Through this system, we are able to expect the fulfillment of customer needs for high speed rail market segments, and enhancement for cost-effective rail network operation of the mixed traffic on infrastructure cost-reduction in national logistics.

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A study on profitability of train schedule planning (열차공급계획의 수익성 분석에 관한 연구)

  • Woo Hee-Moon;Jang Seong-Yong;Kim Dong-hee
    • Proceedings of the KSR Conference
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    • 2004.10a
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    • pp.1538-1545
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    • 2004
  • In the train schedule plan corresponds to a master plan for transport services. This service plan must be constructed to minimize operational cost or maximize revenue considering transportation demands and resource capacities in the operation company, and it includes several sub-planning activities such as train operation frequency plan, train schedule plan, train capacity assignment plan, and rolling stock requirement plan. In this paper, we present profitability evaluation system for the current train schedule plan. The proposed system can be used for evaluating profitability by estimating train service revenue considering customer demands.

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A Study on the Social Welfare ISO 9001/2000 Certificate (사회복지분야의 ISO 9001/2000 인증에 관한 연구)

  • Kim Bok-Man
    • Journal of Korean Society of Industrial and Systems Engineering
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    • v.27 no.4
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    • pp.90-93
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    • 2004
  • This paper is case study for ISO 9001/2000 quality management system certification of social welfare. We constructed quality management system for efficient operation for service quality improvement of welfare hall which is society welfare facilities. This paper evaluated operation actual conditions of "G" welfare hall which introduce and operates quality management system according to index of evaluate for society welfare hall and present improvement plan about effect and problem.