• Title/Summary/Keyword: Service Operation

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A Study on Implementation of rapid service in urban railway (In Seoul Metropolitan area) (도시철도의 급행운전 시행방안 연구)

  • Fujita Takayoshi;Roh Hyuk-Jae;Kim Gyeng-Chul
    • Proceedings of the KSR Conference
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    • 2004.06a
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    • pp.501-506
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    • 2004
  • This paper aims to suggest the feasibility of rapid operation scheme generated in preceding study, 'A study on development of operation planning for rapid service in urban railway(An introduction)' through application it to present subway lines in Seoul Metropolitan area. In case of line 3, without the Passing Track 'Turning train outstrip mode' is the best policy. In case of line 4, with the Passing Trank 'Passing track mode' may be the best way to realize the this scheme. Also, there is feasibility in the line 1, line 5, line 6, line 7 but there is no possibility it is applied to line 2 and line 8. In conclusion, this paper is intend to suggest the possibility of rapid operation in urban railway by presenting real operation scheme, time tables and amount of power usage and the number of composing trains and variety of demand,

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A Study on the Wear Characteristics of Wheel Profile for High Speed Rolling-stock (고속철도 차륜답면의 마모 특성에 관한 연구)

  • Hur Hyun-Moo;You Won-Hee
    • Journal of the Korean Society for Railway
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    • v.8 no.5
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    • pp.477-482
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    • 2005
  • Through a year's commercial operation, Korea High Speed Railway has solved defectives from several breakages at the beginning and is going into the stage of stable operation. Among issues, wheel wear becomes a matter of primary concerns in view of vehicle's stability and maintenance. It was understood as above that wear status has been improved in the test by which railway system including vehicles and tracks was stabilized during a year's commercial operation, comparing to that with excessive wear in the trial operation prior to opening to the public. To make out wheel's wear status and characteristics of equivalent conicity at present when the service has been introduced a year ago and the average cumulative mileage of vehicles reach almost 500,000km, wheel's wear types were analyzed with the current vehicles in service.

A Study of Blind Spot Analysis for Public Transportation by Level of Service (LOS) in Public Transportation Supply Service (GIS를 이용한 시내버스와 도시철도 공급서비스 수준 측면의 대중교통 사각지대 분석에 관한 연구)

  • Chang, Kyung Uk;Kim, Hwang Bae;Kim, Young Seok;Oh, Jae Hak
    • KSCE Journal of Civil and Environmental Engineering Research
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    • v.31 no.3D
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    • pp.383-389
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    • 2011
  • The purpose of this paper is to analyze the blind spot for public transportation by level of service(LOS) in public transportation supply service. For the purpose, we proposed indices of service coverage area, service frequency and hours of service and analysis method for them. Service coverage area analysis is to decide station location and network design for the maximum beneficiary area. Moreover, we can use the service frequency is for the maximum service frequency decision and hours of service is for the minimum operation hours. The results of this study are applied to the plan of minimum supply service, minimum service frequency and minimum operation hours for city and national public transportation plan.

Analysis of 1,590 Patients of IV-PCA for Postoperative Pain Management (정맥내 통증 자가조절법에 의한 술후통증관리 1,590예에 대한 분석)

  • Song, Sun-Ok;Jee, Dae-Lim;Koo, Bon-Up
    • The Korean Journal of Pain
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    • v.9 no.2
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    • pp.354-362
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    • 1996
  • Background: We started postoperative pain management service using an intravenous patient-controlled analgesia (IV-PCA, PCA), which is known as convenient and effective analgesic method. In this report, we describe the efficacy and safety of PCA and the experience of developing an acute pain service to treat postoperative pain using a PCA. Methods: Practices of an acute pain service were started at a ward for general surgery after preparation of the standardized protocols for PCA. In each patient, PCA was connected following administration of initial loading doses of analgesics at recovery room after operation. All patients were checked by acute pain service team once or twice daily. The scope of acute pain service was gradually spread to other departments such as orthopedic, thoracic, obstetric and gynecologic departments by requests of patients or surgeons. We managed 1,590 patients during first 22 months. among them, nine hundred seventy two cases were prospectively evaluated for their analgesis efficacy and side effects of PCA. Results: The number of patients was increased day by day. the most common type of operation was gastrectomy (21.6%). Commonly used analgesics were nalbuphine (59%) and morphine (37%). The mean duration of PCA attachment was 3.3 days. The degree of analgesia on operation day was good in 44.8% and tolerable in 52.6% of patients. Only 3.9% of patients complained severe pain during their postoperative periods. One elderly patient experienced respiratory depression (0.06%) owing to accidental misuse of PCA by his relatives. Overall patient's satisfaction was over 93%. Conclusion: According to our experiences, we conclude that PCA is an effective, relatively safe and highly satisfactory method for postoperative pain management. Because of these advantages of PCA, the creation of our acute pain service using a PCA was successful and expanded rapidly.

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Analytical Study on Classification and Service Quality Improvement for Keyword & Blog Advertising Marketing Services (검색 광고 마케팅 서비스 유형 분석과 서비스 품질 개선방안)

  • Choi, Yoon-Ho;Lee, Jae-Won
    • The Journal of the Korea Contents Association
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    • v.15 no.11
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    • pp.456-466
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    • 2015
  • This study is focusing to the keyword and blog advertising marketing services that are implementing a viral marketing utilizing keyword searches of the search portal and advertiser's blogs with convergent way. Through a case study for the company operating the service to pinpoint consumers to the advertisers site by indirect exposure via keyword advertising blog at the top of the search results, we analyzed the primitive service operation model on transactional relationship between the business players. We have a research purpose to generate improvement alternatives for the company's keyword advertising marketing services and operation solution using the survey study on the service quality perception and the perceptional gap between user groups. As results of study, we founded 4 types of the service solution and 4 models of service operating architecture on the transactional relations, and we recommended some improvements on the service and solution operation based on the SERVQUAL questionnaire analysis of the difference between the ads sponsor group and ads agency group.

Ontology-based Semantic Matchmaking for Service-oriented Mission Operation (서비스 지향 임무 수행을 위한 온톨로지 기반 시맨틱 매칭 방법)

  • Song, Seheon;Lee, SangIl;Park, JaeHyun
    • Journal of Advanced Navigation Technology
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    • v.20 no.3
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    • pp.238-245
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    • 2016
  • There are technological, operational and environmental constraints at tactical edge, which are disconnected operation, intermittent connectivity, and limited bandwidth (DIL), size, weight and power (SWaP) limitations, ad-hoc and mobile network, and so on. To overcome these limitations and constraints, we use service-oriented architecture (SOA) based technologies. Moreover, the operation environment is highly dynamic: requirements change in response to the emerging situation, and the availability of resources needs to be updated constantly due to the factors such as technical failures. In order to use appropriate resources at the right time according to the mission, it needs to find the best resources. In this context, we identify ontology-based mission service model including mission, task, service, and resource, and develop capability-based matching in tactical edge environment. The goal of this paper is to propose a capability-based semantic matching for dynamic resource allocation. The contributions of this paper are i) military domain ontologies ii) semantic matching using ontology relationship; and (iii) the capability-based matching for the mission service model.

A Study on the Service Philosophy of Major Western Ideology (서양 대표사상의 서비스철학성 연구)

  • Kim, Hyunsoo
    • Journal of Service Research and Studies
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    • v.9 no.3
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    • pp.1-16
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    • 2019
  • This study considers service philosophy of Western representative ideology to establish service philosophy following previous studies. The service philosophy is analyzed by referring to previous researches, and the structure and operation model of service philosophy are presented together. In the analysis of the Western representative thought by the age, the ancient Mediterranean philosophy and the Athenian philosophy were analyzed in detail from the viewpoint of the service structure, and the modern thoughts were analyzed from the perspective of the service operation model consistency. We analyze whether the intangibility and process characteristics of service are consistent with the world view of Western representative ideology and analyzed whether the essential characteristics of service, such as relationship, interactivity, horizontality, and harmony, are emphasized in Western representative ideology. Also, we examined whether the spiral development model of service matches the world development model in Western representative ideology. From the ancient thought to the modern thought, mainstream thoughts emphasize the dialectical development of the conflicts, and the Taegeuk - type basic structure of service is consistent with the world 's operating structure in Western thought. In addition, it is shown that circular reasoning and process theory are central idea from ancient times to modern thought, and process theory is consistent with service operation model which creates value. Relationality and harmoniousness are presented by the majority of Western thinkers as the fundamental operating principle of the world, and both the interactive and horizontal aspects are presented as ideal operating models of the world. It is confirmed that the service philosophy can play a central role as the ideology that leads the human society.

Assessment of Food Service Management in University Food Service (대학급식소의 운영특성에 따른 급식관리 평가)

  • 조순희;홍성야
    • Korean journal of food and cookery science
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    • v.14 no.5
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    • pp.482-491
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    • 1998
  • The objectives of this study were to characterize the food service managements in university food services. In a survey involving university food service centers throughout the country, the importance, performance scores and policies for food service management were investigated. Of the total 40 institutions surveyed, 23 were run directly by the institution, eight by contract, and nine by rental. Data were analyzed by t-test, ANOVA using the SPSS program. Management system was evaluated separately for organization, human resources, finance, nutrition education, purchasing, quality control, sanitation and safety, and marketing for their relative importance, degree of performance, and policy establishment. It was found that the relative importance scored higher than the degree of performance and policy establishment. When rhe relative importance for the direct, contract and rental operations was compared, the rental operation scored the highest. Performance score of direct was the highest in direct operation. The findings of this research suggest that the university food service should be creative through systematic management, and further research is needed to evaluate various variables that influence productivity, such as employee morale, pleasant working environment, customer satisfaction, and introduction of TOM for university food services.

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An Empirical Study on the Selection of Remote Island Route Service Provider Using AHP (AHP를 이용한 낙도 보조항로 운영주체 선정에 관한 실증연구)

  • Noh Chang-Kyun
    • Journal of Navigation and Port Research
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    • v.29 no.5 s.101
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    • pp.371-376
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    • 2005
  • A range of problems have risen as the results of the obligated charter service. Constant lack of operation improvement compared to regular routes and lower quality service are results of business practice by the service providers. Therefore, this study executed an empirical research using AHP to present a method for improvement by investigating remote island charter service providers. Result shows that the desirable method is to implement operation evaluation system to induce service providers to consistently put efforts on the operating system development.

The Effect of Sports Centers' Service Guarantee on Service Quality, Service Value, Customer Satisfaction and Customer Loyalty (스포츠센터의 서비스보증이 서비스품질, 서비스가치, 고객만족, 고객충성도에 미치는 영향)

  • Kim, Hyo-Jin;Han, Sang-Lin
    • Journal of Digital Convergence
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    • v.11 no.9
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    • pp.127-138
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    • 2013
  • This study aims to grope for the factors that can influence consumer when they evaluate sports centers' service multilaterally in order to draw strategic operation methods for sports centers. This article examines the relationship among sports centers' service guarantee, service quality, service value, customer satisfaction, and customer loyalty. This study selects 2 sports centers located in Seoul and then conducts a survey to 200 members of the sports centers. The data collected go through frequency analysis, reliability analysis, and exploratory factor analysis with SPSS 16.0, and also AMOS 18.0 is utilized to perform confirmatory factor analysis and hypothesis verification. According to the study result First, service guarantee affects service quality positively while it does not affect customer loyalty. Second, service quality affects service value positively. Third, service value affects customer satisfaction and customer loyalty positively. Therefore this study has verified the marketing effectiveness of service guarantee in sports centers, so it can be said that the study has drawn practical operation methods.