• Journal of the Korean Society for information Management
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• v.23 no.2
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• pp.81-96
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• 2006

Changes in document delivery service environment such as spread of web-based research information communication and direct communication between users and information providers have considerable effects on document delivery service institutes. Swift advances in information technology have allowed users to receive information on their desktops via web. Web-based document delivery makes the massive scale of reproduction and distribution possible so it needs to protect the copyright holders' rights. This study identifies the current trends and issues of document delivery service environment and reviews electronic document delivery services of foreign countries. Also this study introduces the domestic electronic document delivery service, e-DDS, and evaluates the copyright issues for the service.

• Journal of the Korean Society for information Management
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• v.16 no.1
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• pp.31-48
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• 1999

This study examined issues of copyright relating to digitization of bibliographic data, copyrighted works, factual data, and manpower's data that the library have. It analyzed issues of copyright relating to the use of digital works and linking. Also It investigated legal issues related information service for user in the library and digital transmission service on need of user out of the library. Finally. this paper proposed basic task for solving issues of copyright in the context of digital libraries.

• Journal of KIISE:Computing Practices and Letters
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• v.15 no.10
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• pp.771-775
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• 2009

As Ubiquitous era comes, the importance of service-oriented adaptive software increases. However, there are many issues in development phases of service-oriented adaptive software, like contexts and service search. Though there are many researches which manage these issues separately, still we need more integrated and mature framework for solving these issues. So in this paper, we propose an integrated framework for development of service-oriented adaptive software. Our framework defines processes and work products for development. We also perform a case study which our framework is applied to.

• Spatial Information Research
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• v.17 no.4
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• pp.463-468
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• 2009

Geospatial interoperability has been pursued by propagating international standards and OGC standards. The NGIC, GeoConnection and other catalogue services are reviewed with aspect to metadata and search functions. Detailed metadata could be driven to users after finding what they want to have. Criteria for search were not fully overlapped with metadata, as simple and typical searches are prevailing. OGC catalogue service standards were made but catalogue services in Korea have been implemented in their own ways, not fully compliance-tested. Different domain technologies have been developed regardless of geospatial service, the relationship and integration methods between catalogue services and other core technologies are reviewed in the form of a pair table. Other issues in geospatial service were discussed in the level of raising issues.

• Journal of Environmental Science International
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• v.12 no.4
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• pp.367-373
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• 2003

The focus of this study was to identify and describe environmental preconceptions held by pre-service elementary teachers about three issues : greenhouse effect, ozone layer depletion and acid rain. Two hundred and twenty nine pre-service elementary teachers participated in this study. A 36 question survey was created by one of the authors. The questions focused on the cause, effects, and interactions of three environmental issues greenhouse effect of one layer depletion and acid rain. Pre-service elementary teachers answered the questions on a Likert scale. An analysis of the survey data indicated that the majority of pre-service elementary teachers possess an array of incorrect conceptions about the causes and effects of the greenhouse effect ozone layer depletion, and acid rain. and also many pre-service elementary teachers thought that there were causal relationships among the increase in greenhouse effect, the destruction of ozone layer, and the increase of acid rain.

• The Journal of Korean Institute of Communications and Information Sciences
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• v.31 no.10B
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• pp.929-935
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• 2006

When the Internet phone service, generally PC-to-Phone, first entered into the telecommunications service market, no regulatory issues were arisen to manage the service within the regulatory framework because of it's low quality, no phone number assignment and etc. However, almost the same quality, more applications and cheaper price compared with the fixed telecommunications service, have changed the regulator's policy allowing Internet phone service within market mechanism. While incumbent fixed telecommunications service enterprises had given with tremendous duties to continue the job categorized 'facilities-based telecommunication service provider', and which can be unreasonable and unfair if Internet phone service enterprises are allowed to enter into the fixed telecommunications market without any regulation. Thus, new regulatory framework has worked for the Internet phone service named the VoIP service generally in the fixed telecommunications market. Recently, VoIP is provided not only in the fixed telecommunications market but also in the mobile market as Wi-Fi phone is feasible in the wireless LAN environment. Furthermore, bundled service of Wi-Fi and cellular phone service will be launched soon, and the next version will be the mobile VoIP service operating like a cellular phone service. Hence, we will meet similar situation when the VoIP sewice enters into the fixed telecommunications service market. And, in this paper, we prospect the regulatory issues arising when the wireless or mobile VoIP service enterprises enter the mobile market, by analyzing possible scenarios.

• Journal of the Korea Safety Management & Science
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• v.10 no.4
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• pp.209-218
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• 2008

The growth in services has focused issues of service quality both for commercial enterprises and across a range of public services and government institutions. The education sector, in particular, has undergone radical change to meet the needs of its varied constituents. This paper examines key issues in internal service, customer satisfaction, service quality, relational commitment as they apply in one particular education sector. The purpose of this study is to analyze effect of internal service on customer satisfaction, educational service quality. First, In the dimension of internal service, many factors affect internal customer's evaluation for overall satisfaction. They are categorized as five factors; tangibles, reliability, responsiveness, assurance, empathy. The results of this study supported the proposed conceptual framework overall. Therefore, we identified that internal service quality is the antecedent of an internal customer satisfaction, and the consequent variables of an internal customer satisfaction are educational service quality, external customer satisfaction. The major findings of this study are summarized as follows. First, some factors(tangibles, reliability, responsiveness, assurance, empathy) affected positively internal customer satisfaction. Second, external service quality affected positively educational service quality, external satisfaction. In other words, the more internal customers have experienced internal service, the higher internal service quality deliver educational service quality.

• KSII Transactions on Internet and Information Systems (TIIS)
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• v.9 no.3
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• pp.843-871
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• 2015

Cloud computing evolve as a cost effective business model for IT companies to focus on their core business without perturbing on infrastructure related issues. Hence, major IT firms and Small & Medium Enterprises (SME) are adopting cloud services on rental basis from cloud providers. Cloud Service level agreements (SLA) act as a key liaison between consumers and providers on renting Anything as a Service (AaaS). Design of such an agreement must aim for greater profit to providers as well as assured availability of services to consumers. However in reality, cloud SLA is not satisfying the parties involved because of its inherent complex nature and issues. Also currently most of the agreements are unilateral to favour the provider. This study focuses on comprehensive, 360-degree survey on different aspects of the cloud service agreements. We detailed the life cycle of SLA based on negotiation, different types of SLA, current standards, languages & characteristics, metrics and issues involved in it. This study will help the cloud actors to understand and evaluate the agreements and to make firm decision on negotiation. The need for standardized, bilateral, semantic SLA has also been proposed.

• Journal of Information Technology Applications and Management
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• v.14 no.4
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• pp.221-233
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• 2007

Which factors should influence consumer consideration to subscribe to Voice over Internet Protocol (VoIP)? Policy issues, managerial concerns, and demographic variables are possible factors. This paper discusses policy and managerial issues regarding VoIP adoption. A model that explains VoIP adoption is proposed and tested. This study analyzes a survey of 750 prospective VoIP users in Korea. The testing is accompanied by logistic regression and discriminant analysis. The results show that trust in VoIP, relative comparison of Quality to fixed service, numbering plan, satisfactions of call Quality and customer services on both fixed and mobile services have impacts on the adoption of VoIP. Implications for VoIP providers and policy makers are presented.

• KSII Transactions on Internet and Information Systems (TIIS)
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• v.16 no.10
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• pp.3299-3312
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• 2022

Recently, South Korea preferentially allocated frequencies to build 5G networks as a core competitiveness of the 4th Industrial Revolution. Although the government recognize the importance of 5G construction and preoccupation, network operators have limited to some services, testing the possibility of practical use of 5G. They hesitated to actively build and to carry out the service of a complete 5G network. While 5G is being developed and standardized like this, no one is sure of this step exactly what 5G will be. Thus, following research questions are asked by various stakeholders of 5G market: What is an ideal service providing method for the practical use of 5th generation mobile network? And what are the critical elements to be considered when selecting the service providing method? Therefore, the study aims to investigate 5G service providing issues and elements to be considered and to provide most appropriate service providing method for the practical use of 5G. The results identify that 'Specialized Service' is most appropriate method at the aspects of benefit and opportunity as well as the aspect of risk. In addition, the outcomes imply that the experts replying to the survey not only expect the expansion of emerging market, but also concern the social risk and cost. Since the study dealt with economic, social and business issues in providing 5G service, it might contribute not only to practical research, but also to academic research regarding 5G service method.