A Review of Studies on the Service Quality Evaluation of Digital Libraries: on the Basis of Evaluation Models and Measures Methodologies (디지털도서관의 서비스 품질 평가 연구에 관한 고찰 - 평가모형 및 측정방법을 중심으로 -)
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- Journal of Korean Library and Information Science Society
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- v.40 no.2
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- pp.243-265
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- 2009