• Title/Summary/Keyword: Service Contents

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Improvement of Mobile U-health Service System Using Feces and Urine Sensing U-Care Scheme

  • Min, Byung-Won
    • International Journal of Contents
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    • v.12 no.4
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    • pp.17-22
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    • 2016
  • This paper presents a novel method to design and implement mobile u-health system by defining the essential elements of mobile healthcare services. We choose common service elements for the proposed u-healthcare scheme and design the service platform. Especially we focus on automatic feces or urine sensing u-care scheme to prove the effectiveness of our platform. We construct the system with sensing part with a manikin and a diaper, wireless communication part with feces or urine sensing data, and coordinator system based on the u-health platform defined in this paper. Experimental results show that our scheme is useful in the area of u-care service for the handicapped, the elderly, and patients who can hardly move by themselves. In addition the designed scheme offers a realized u-care scheme with the purpose of advanced developing tools for application or service developers.

The Effect of Perceived Service Quality of Web Portal Site on Trust, Satisfaction and Revisit Intention (포털사이트의 지각된 서비스 품질이 후속 행동에 미치는 영향에 관한 연구)

  • Lee, Seung-Hee;Kim, Hye-Kyoung
    • Journal of Digital Convergence
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    • v.6 no.1
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    • pp.75-82
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    • 2008
  • This paper is aimed to exam factors in the perceived service quality of web portal site and to analyze their effects on customer satisfaction. And this paper analysis satisfaction effects on revisit intention. To accomplish this purpose, this study examined previous studies and summarized core factors of service quality. Form literature survey, we drawn core factors. They are convenience, technologies, valuable of contents and service, communication, positioning. These core factors will affect on customer trust, satisfaction and satisfaction will affect on revisit intention. This study examined previous studies and summarized core factor in perceived service quality of web portal site. Fourteenth hypothesis were developed. Data for empirical testing were collected through survey to portal sites user. The results of this study are as follows; First, we find that service, communication and positioning have positive influence on the trust. Second, convenience, valuable of contents and postioning factors have a positive influence on the satisfaction. Third, it is shown that satisfaction have a positive influence on the revisit intention.

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Qualitative Study on Service Features for Cloud Computing (클라우드 컴퓨팅의 서비스 특성에 관한 질적연구)

  • Ra, Jong-Hei
    • Journal of Digital Contents Society
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    • v.12 no.3
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    • pp.319-327
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    • 2011
  • Cloud computing is the probated transmission-platform that provide the enterprise or individual with efficient and cost-effective IT service on internet. Cloud computing serve as data or computing is moved from desktop or portable PC to the massive data center. Searching for the services offered by cloud computing indicates that their current service feature needs to be improved to satisfy current and future customers. This study attempted to satisfy this need by identifying the service's features for the cloud computing service environment through qualitative approaches. Finally, we classify into seven features(Security, Reliability, Availability, Inter-operating, Economic, Intellectual Property) of cloud computing service.

A Scale Development of Service Quality for Festival -Focused on Seoul Fringe Festival- (축제의 서비스 품질에 대한 척도개발 -서울프린지페스티벌을 중심으로-)

  • Kim So-Young;Kim Hye-Sun
    • The Journal of the Korea Contents Association
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    • v.6 no.9
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    • pp.174-184
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    • 2006
  • This study purposed to contribute to systematic management of service quality of festival by developing scale of service quality. According to the result of this study, scale of service quality in festival was developed, which are composed of 26 measuring items in 8 factors. this study suggests major factors(program quality, experience, interaction as well as tangibles, agreeability, responsiveness, access, reliability related to SERVQUAL). This study has an academic meaning in that it developed a scale of service quality suitable to festival and a practical meaning that it provided foundation of customer satisfaction management.

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A Study of Relation with Hospital Customer Satisfaction and Quality of Service (병원 고객만족과 서비스품질과의 관계에 관한 연구)

  • Kim, Dong-il
    • Proceedings of the Korea Contents Association Conference
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    • 2010.05a
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    • pp.247-249
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    • 2010
  • This study focused on hospital quality of service to the customer service center into contact with the contents of the results were comprehensive evaluation. In this study, a variable that is committed, the hospital service quality and customer satisfaction, and relationships about reuse of the hospital, the hospital's strategic management could be because of the foundation. The study quality of hospital services and patient satisfaction, and reuse of the impact of the relationship between the quality of service in the hospital, the customet satisfaction, very significant according to the reuse of. A customer-centric future, these results provide guidelines for hospital management can be applied to further strengthen competitiveness are expected.

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An empirical investigation on the information service systems of the theses of Korean medicine (한의학 학위논문 정보서비스 실태에 대한 조사연구)

  • Choi, Hwan-Soo;Nam, Bong-Hyun
    • Korean Journal of Oriental Medicine
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    • v.8 no.1
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    • pp.45-53
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    • 2002
  • Objectives : On the internet, the bibliographic information service systems of the theses for the degree of Korean medicine(KMT) have been builded by the National assembly library, the National library of Korea and the eleven central libraries of eleven colleges of Korean medicine in Korea(KMU). Because there was a lot of information of Korean medicinal research & development(R&D) in those KMT, the MKT are most valuable in the Korean medicinal R&D. This study was carried out to understand and analyze the information service systems of the theses of Korean medicine provided by those libraries. Methods : We collected the bibliographic information of KMT on the internet in the National assembly library, the National Library of Korea, KMU, and some references of KMT, and then made a comparison between the bibliographic information of KMT and those KMU about the simpleness of searching and the accuracy of the contents. Results : Many of the Korean medicinal information service systems of KMU are poor on the simpleness of searching and the accuracy of the contents. On the accuracy of the contents, the bibliographic information service systems of KMT mistakes about 20% because of misusing of a Chinese character, a rule of the initial sound of a syllable of the Korean alphabet, and an erroro of the term day on KMT.

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A Study for Determining Factors of Service Quality IPTV (IPTV 서비스품질 결정요인에 관한 연구 <기술수용모델을 중심으로>)

  • Park, Jae-Min;Jung, Kyung-Hee;Cho, Jai-Rip
    • Proceedings of the Safety Management and Science Conference
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    • 2008.11a
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    • pp.201-214
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    • 2008
  • IPTV services, as the convergence service of communication and broadcasting, are regarded as the essential information communication media in the New Economy era by providing the consumers with various services through the collaboration among communications, broadcasting and many of other media service providers. The research starts with recognition that, in the new media era, where communication and broadcasting are converging, there are endless demands for new services and various contents, which are driving forces behind the business model of IPTV. In other words, the research expected that customer satisfaction and purchase intention would be different according to the service quality(contents). It was expected that the difference of the perceived service quality(contents) could cause the difference of the process of adopting new technologies. The study on how consumers are satisfied with services provided, and which factors of the service quality have a more significant effect on consumer satisfaction will provide very valuable information for forecasting future trends in the IPTV market. The research tried to investigate factors which influence on consumer satisfaction and loyalty through an empirical survey with real users of IPTV services. Based on the results, the research suggested effective ways of diffusing IPTV.

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Determinants of the Willingness to Pay of Terrestrial Broadcasting Video Contents in Online : focused on Copyright Awareness, Contents Characteristics and Platform Characteristics (온라인에서의 지상파방송 동영상콘텐츠 지불의사에 영향을 미치는 요인: 저작권 인식, 콘텐츠 특성, 플랫폼 특성을 중심으로)

  • Cho, Sung-Soo;Choi, Seong-Jin;Lee, Yeung-Ju
    • The Journal of the Korea Contents Association
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    • v.13 no.8
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    • pp.348-359
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    • 2013
  • The core of contents monetization is the consumer's willingness to pay. In the past, the terrestrial contents can be used through the frequency for free. As the terrestrial contents use via online services has been increased, the importance of willingness to pay for the broadcasting contents is getting bigger. To find critical factors which can influence on the willingness to pay for the terrestrial contents, independent factors are categorized into three. The independent factors are users' awareness for copyright protection, contents characteristics, and platform characteristics. The results show that attitude for paying, subjective norms for copyright protection, rapid providing of contents, quality of service, social critical point, and expected service value are found out as significant factors. This result implies that it is necessary to enhance platform competitiveness to survive in convergence environment and customer relationships should be reinforced to maintain them as loyal customers.

A Study on the Mobile Contents Quality Factors Affecting the Competent Degree of Expected Value and the User's Perceived Usefulness (모바일 콘텐츠 품질요인(MCQ)이 사용자의 유용성에 대한 지각과 기대가치 충족에 미치는 영향 연구)

  • Han, Hui-Seon;Park, Gi-Ho
    • 한국디지털정책학회:학술대회논문집
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    • 2005.11a
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    • pp.499-507
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    • 2005
  • This study first tries to investigate factors that decide the quality of mobile contents with literature review from the previous studies. Second, we hope to establish and verify the research model, which shows the relationship among quality of mobile contents, the perceived usefulness, and the competent degree of expected value or not. Third, on the basis of research results, this study can suggest the advices and implications for activating mobile contents industry. Therefore, we believe that research results can provide basic guideline for measuring the quality of mobile contents. Also, mobile contents service providers who are preparing or on going can get the insight which factors should be considered to activate the quality of contents service.

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Personalized Contents Service with User-Context (사용자 콘텍스트를 이용한 맞춤형 콘텐츠 서비스의 구현)

  • Ahn, Eunyoung;Kim, Jaewon
    • Proceedings of the Korea Contents Association Conference
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    • 2008.05a
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    • pp.614-621
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    • 2008
  • With the proliferation of information and diversity of user environment, the filtering of information for providing suitable contents to user becomes more important. This paper represents the platform for user-context based contents service taking account of user's various environments. To make information more useful, web server devote their effort to select proper contents and reconstruct them according to the user preferences and environment condition. Finally we implement contents provider presenting personalized information for the prehistoric age in virtual museum on the web.

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