• Title/Summary/Keyword: Service Components

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The Impacts of Participation Motivation and Service Quality on Satisfaction of the Trade Exhibition Participants (전시회의 참가동기와 서비스품질이 참가자 만족에 미치는 영향)

  • Kim, Kyung-Nam
    • International Commerce and Information Review
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    • v.10 no.2
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    • pp.211-232
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    • 2008
  • This research intends to explore two questions: 1) how the service qualities of trade exhibitions affect the participant's satisfaction, and 2) how participation motivation moderates the relationship's between the service quality and satisfaction. For this purpose, the service qualities were measured with respect to three components: 1) core services, 2) physical environments, and 3) personal services of trade exhibitions. The results showed that the core services had largest impact on the participant's satisfaction among three components. The influence of the personal services was next strong, and the impact of the physical environment was weakest. Participation motivation was shown to moderate the effects of core services and personal services on satisfaction, but its moderating impact on the relationship between physical environments and satisfaction was not observed.

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Digital Content Protection and Computer Forensics Evidence Management Mechanism using MPEG-21 in Network Service Environment (네트워크 서비스 환경에서 MPEG-21을 활용한 디지털 콘텐츠 보호 및 컴퓨터 포렌식스 증거 관리 메커니즘)

  • Jang, Eun Gyeom;Lee, Bum Suk
    • Journal of Korea Society of Digital Industry and Information Management
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    • v.6 no.2
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    • pp.129-141
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    • 2010
  • In network service environment, cultures from diversified fields are easily accessible thanks to the convenient digital content services. Unfortunately, unauthorized access and indiscreet misuse behaviors have deprived content owners of their copyrights. This study suggests an integrity-ensured model applicable for forensic evidence of digital content infringement in network service environment. The suggested model is based on MPEG-21 core components for digital content protection and the system is designed in connection with the components of digital content forensics. Also, the present study suggests an efficient technology to protect and manage computer forensic evidence and digital content by authorizing digital content use and catching infringing logs of authorized users without lag in network environment for the benefit of network security and reliability.

The improvement of long-term care service in Korea through the review of Australian aged care system (호주의 장기요양 시스템 고찰을 통한 우리나라 장기요양서비스 개선 방향)

  • Lee, Hyo Young;Park, Eunok;Chin, Young-ran
    • The Korean Journal of Health Service Management
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    • v.12 no.4
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    • pp.85-102
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    • 2018
  • Objectives: In order to cope with the quality and the substantiality issues in long-term care for the elderly, we should have a wider view of long-term system components based on the understanding of health care organizations, management services, support for care providers and beneficiaries, education of the workforce, and management of finance and resources. Methods: For resolving the issues raised and offering guidance in the area of long-term care, we reviewed 20 reports and documents of the government and government-related institutions using the Internet home pages of the Australian government and the related organizations in the health care sector. These organizations are undergoing a huge system reform to implement consumer-directed care since 2015, in the areas of service, resources, finances, organization, and management. Results and conclusions: The study outcomes can have some implications for the long-term care system in Korea based on the differences in the service components. The results can provide basic information for improving the long-term care service, and can have several other implications for long-term care in Korea.

A 4D Process for Service Oriented Software Development (서비스 기반 소프트웨어 개발을 지원하는 4D 프로세스)

  • Park, Joon-Seok;Moon, Mi-Kyeong;Nam, Tae-Woo;Yeom, Keun-Hyuk
    • Journal of KIISE:Software and Applications
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    • v.35 no.11
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    • pp.653-660
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    • 2008
  • Recently, Service-oriented computing is the emerging computing paradigm. In this paradigm, we require the practical process model to support service oriented software development. The well-known development methods e.g., Unified Software Development Process, UML components have been proposed focused on component. So, these methods cannot support service-oriented computing concepts such as service definition, binding and composition concepts using Business Process Execution Language (BPEL). Also, a few proposed service-oriented approach, for example Service Oriented Unified process (SOUP), and Service Oriented Modeling and Architecture (SOMA) have appeared. However, these approaches do not explicitly represent detailed guideline, artifacts and approach. Therefore, in this paper we propose a practical and simple process model to support service oriented software development. Also, we explicitly represent process model and artifact using Software Process Engineering Metamodel (SPEM) which is proposed by OMG. By using our approach, it can enhance systematization and effectiveness for service-oriented software development.

Comparison of the Mathematics Educational Values between Pre-service and In-service Elementary School Teachers (수학교육적 가치에 대한 예비 초등교사와 현직 초등교사의 인식 비교)

  • Yim, MinJae;Cho, SooYun;Pang, JeongSuk
    • Communications of Mathematical Education
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    • v.34 no.3
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    • pp.277-297
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    • 2020
  • The purpose of this study was to identify and compare the mathematics educational values of pre-service and in-service elementary school teachers. For this purpose, we implemented a questionnaire investigating mathematics educational values and used principal component analysis which resulted in six components. These components were named as fun, problem-solving, representation, computation, ability, and explanation through systematic labeling processes. Both pre-service and in-service elementary school teachers considered problem-solving the most important and there was no statistical difference between the teacher groups. They also considered fun the least important and in-service elementary school teachers regarded it more important than pre-service counterparts did. All value components except explanation were regarded as important by in-service elementary school teachers, fourth-year pre-service teachers, and first-year pre-service teachers in order. The result of noticeable differences between pre-service and in-service elementary school teachers implies that actual teaching experience may affect teachers' mathematics educational values more than teacher preparation programs. Based on these findings, we need to discuss what should be regarded as important and worthwhile in teacher preparation programs to establish mathematics educational values for pre-service teachers. We also need to confirm whether the mathematics educational values by in-service elementary school teachers may be in line with what has been pursued in the national mathematics curriculum.

Optical Components for High Speed Optical Communications (대용량 광통신 부품 기술 동향)

  • Baek, Yongsoon
    • Korean Journal of Optics and Photonics
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    • v.24 no.6
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    • pp.297-310
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    • 2013
  • With the explosive growth of internet data traffic due to the FTTH penetration, prevalence of smart devices and cloud network service, the demand for higher bandwidth is ever increasing with the pace of more than 40% annual growth. To accommodate ultra high bandwidth traffic, optical components in each hierarchy have progressed rapidly. WDM has begun to be deployed along with higher bandwidth service in the access network. Next-generation ROADM is under development for efficient network management in the metro network. For long-haul transmission, an advanced modulation scheme based on coherent transmission technology has been adopted to enhance spectral efficiency. In this paper, core components to meet the demands of high speed, high efficiency and low power consumption will be reviewed.

Service-Dependability-Case based Self-Adaptation in Service-Oriented Environment (서비스 지향 컴퓨팅 환경에서 서비스 안정성 케이스 기반 자가 적응 방법)

  • Jung, Changhee;Lee, Seok-Won
    • Journal of KIISE
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    • v.42 no.11
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    • pp.1339-1348
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    • 2015
  • In a distributed system environment based on a service-oriented architecture, separate systems collaborate to achieve the goals of the entire system by using services provided other systems. A service quality violation from using one service can cause runtime system failure in the environment. The existing self-adaptation methods follow fault tolerance mechanism that responds to a failure after a service quality violation. In other words, these methods are limited to responsive action. Therefore, a service-dependability-case based self-adaptation mechanism is necessary to preserve the dependability of the self-adaptive system. This paper demonstrates that the service-dependability-case based self-adaptation mechanism is better than QoS(quality of service)-based self-adaptation with fault tolerance to preserve the dependability of the self-adaptive system. Additionally, this paper suggests a method to present and analyze service dependability by using GSN(Goal Structuring Notation) which is the existing modeling method for the presentation of assurance cases, an action mechanism adapted using an analysis result of service-dependability-cases, a methods of leveraging the service-dependability-case based self-adaptation mechanism by following the service's life cycle, and the framework architecture including the major components and the interactions between the components in the control loop of the self-adaptation process.

Variance components estimation for farrowing traits of three purebred pigs in Korea

  • Lopez, Bryan Irvine;Kim, Tae Hun;Makumbe, Milton Tinashe;Song, Chol Won;Seo, Kang Seok
    • Asian-Australasian Journal of Animal Sciences
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    • v.30 no.9
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    • pp.1239-1244
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    • 2017
  • Objective: This study was conducted to estimate breed-specific variance components for total number born (TNB), number born alive (NBA) and mortality rate from birth through weaning including stillbirths (MORT) of three main swine breeds in Korea. In addition, the importance of including maternal genetic and service sire effects in estimation models was evaluated. Methods: Records of farrowing traits from 6,412 Duroc, 18,020 Landrace, and 54,254 Yorkshire sows collected from January 2001 to September 2016 from different farms in Korea were used in the analysis. Animal models and the restricted maximum likelihood method were used to estimate variances in animal genetic, permanent environmental, maternal genetic, service sire and residuals. Results: The heritability estimates ranged from 0.072 to 0.102, 0.090 to 0.099, and 0.109 to 0.121 for TNB; 0.087 to 0.110, 0.088 to 0.100, and 0.099 to 0.107 for NBA; and 0.027 to 0.031, 0.050 to 0.053, and 0.073 to 0.081 for MORT in the Duroc, Landrace and Yorkshire breeds, respectively. The proportion of the total variation due to permanent environmental effects, maternal genetic effects, and service sire effects ranged from 0.042 to 0.088, 0.001 to 0.031, and 0.001 to 0.021, respectively. Spearman rank correlations among models ranged from 0.98 to 0.99, demonstrating that the maternal genetic and service sire effects have small effects on the precision of the breeding value. Conclusion: Models that include additive genetic and permanent environmental effects are suitable for farrowing traits in Duroc, Landrace, and Yorkshire populations in Korea. This breed-specific variance components estimates for litter traits can be utilized for pig improvement programs in Korea.

A System Approach to the Framework of Medical Tourism Industry (의료관광산업의 구조에 대한 시스템 접근법)

  • Ko, Tae-Gyou;An, Moo-Eob
    • Korea Journal of Hospital Management
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    • v.25 no.1
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    • pp.32-45
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    • 2020
  • Purpose: The purpose of this research is to develop two medical tourism system models which explain medical tourism phenomenon with a systemic approach. Methodology/Approach: This research was conducted using a qualitative data analysis which mainly refer previous references in relation to medical tourism in the areas of tourism and medicine. Leiper's tourism system model was utilized as a conceptual framework. In-depth interviews with experts in the area were attempted in order to pretest the models. Findings: This research suggests a medical tourism system framework and a medical service provision framework. The first model presents medical tourism components and their relationships within a framework presented in a diagram. The second model shows the relationships among medical services required by medical tourists, the service providers, and service human resources along with movements of medical tourists. Practical Implications: The first model presents a spatial composition of medical tourism components and their relationships, whereas the second model shows the linkage among medical services, the service providers, and relevant service human resources along with time sequential steps of medical tourists. These two models are complementary and may be used as useful tools to observe medical tourism phenomenon with a systemic and holistic approach. These two models may enable stake holders avoid unnecessary confusions and conflicts that result in duplication of government policies and a waste of budget and human resources.

Structural Relationships of Logistics Service Quality, Relationship Orientation, Customer Satisfaction and Customer Loyalty in Electronic Commerce (전자상거래에서 물류서비스품질, 관계지향성, 고객만족, 고객충성도 간의 구조적 관계)

  • So, Soon-Hoo;Ryu, Il;Cho, Geon;Park, Yi-Sook
    • The Journal of Information Systems
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    • v.16 no.4
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    • pp.107-129
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    • 2007
  • The purpose of this study is to examine the effect of logistics service quality and relationship orientation factors on customer satisfaction and loyalty in the electronic commerce context. Based on extensive review of relevant literature, nine components of logistics service quality(i.e. information quality, ordering procedures, ordering release quantities, timeliness, order accuracy, order quality, order condition, order discrepancy handling and personnel contact quality) and six components of relationship orientation(i.e. trust, bonding, communication, shared value, empathy and reciprocity) are introduced in this study. And a conceptual model is developed and five research hypotheses are empirically examined using structural equation modeling. The findings indicate that logistics service quality and relationship orientation are positively and significantly associated with customer satisfaction, and customer satisfaction is the antecedent variable of customer loyalty in the Internet Shopping Mall. In addition, a significant impact of logistics service quality on relationship orientation of the customer is revealed. Implications of these findings are discussed, and limitations of the study as well as further research directions are addressed.

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