• The Journal of Asian Finance, Economics and Business
• /
• 제8권3호
• /
• pp.683-693
• /
• 2021

Shipping has become an important sector in supporting social, economic, government, defense, security, cultural and other sectors to unite separate islands and broad seas. Thus, ports automatically become an important facility in Indonesia. The purpose of this research is to test and explain the effect of Organizational readiness for change, Service Innovation, and Corporate Image on Perceived opportunity and challenge. The research model with inferential analysis uses Structural Equation Modeling (SEM) analysis with the WarpPLS approach, expected to answer the statements of problem and be able to test the desired hypothesis. The model development in this research was based on the background, statements of problem, conceptual framework and research hypotheses. The model referred to is "Complete and Comprehensive Port." Its development was carried out through studying and synthesizing various sources. The most important source is the results of literature review in the form of theoretical developments and research results, then continued with compilation. The use of Organizational Change Readiness, Service Innovation, and Corporate Image in improving Port Competitiveness is seen as one of the novelties of this research, specifically the use of the Organizational Change Readiness variable which is often used in high-flexibility companies but now used in port companies as well.

• 통상정보연구
• /
• 제11권4호
• /
• pp.229-259
• /
• 2009

Financial service in economy is same with neural net or vein net of human body. Moreover, every economic entity which has experienced global financial crisis in 2008 is realizing more importance and power of financial service, and is recognizing financial service as a part of new engine of growth for economic development. As global linkages relating financial service in the industry are deepened, we can expect that the economic interests between countries are more conflicted. Because financial service is regarded as critical factors in order to ensure future competitive advantage, more active change of financial service paradigm in Korea is required. The purpose of this paper is to analyze the paradigm of financial service in global business aspect, to prepare the global governance strategies about financial service, and to bring up some ideas for Korea's economic development after global financial crisis by intensifying the competitiveness of financial services. It is suggested that Korea should prepare the "Master Law for Financial Service" (provisional name) in advance as governance strategy for financial service. And not only establishing the financial risks prevention system and consumer's protection agency, but financial competitiveness strengthening actions will have to be included in governance strategy of financial service in Korea.

• 농촌지도와개발
• /
• 제22권3호
• /
• pp.301-319
• /
• 2015

Competitiveness strategies has been associated in the tourism literature as a crucial factor for the success of tourist. The study aims to explore the competitiveness strategies for tourism destinations by conducting in-depth interviews with probe questions. Thirteen community enterprises' managers in rural tourism communities were interviewed with a semi-structured interview questionnaire for one or two hours. From the interview data, eight themes in two dimensions were identified as competitiveness strategies of rural community enterprises in rural Korea. Differentiation strategies consist of new product development, service improvement, brand image improvement, advertise and public relation, and concentration. Cost leadership dimension includes cost reduction, increasing benefit, and long-term investment. The findings of this paper implicate the underlying the competitiveness strategies from managers' perspective.

• 디지털융복합연구
• /
• 제6권2호
• /
• pp.65-76
• /
• 2008

Recently, software distribution method, along with advent of era of Web 2.0, is rapidly evolving from ASP(Application Service Provider) method into SaaS(Soft as a Service) method due to development in concepts and technologies including SOA(Service Oriented Architecture) Web Service, On Demand and Component. Determining factor in market competitiveness of newly emerging SaaS business model will be analyzed by focusing on Group-Wares, POS(Point of Sale) System, CRM(Customer Relationship Management) and ERP(Enterprise Resource Planning), which are the most representative SaaS business models in Korea. It is anticipated that the outcome of analysis of determining factors for market competitiveness for each of the main SaaS Business Models acquired through questionnaire survey can be utilized as important benchmarking material in setting the direction of cultivating SaaS market by the government as well as new entries into SaaS market.

• 한국IT서비스학회지
• /
• 제12권2호
• /
• pp.373-386
• /
• 2013

The purpose of this research is to develop a model for efficient service R&D investment in government budgeting process. It is necessary to develop an efficient and effective investment model to improve competitiveness of the service industry and national economy. Various existing types of service R&D classification have been reviewed. And object-oriented service R&D request classification types have been derived. A tentative model for evaluating service R&D requests have been developed through extensive discussions on effective methodologies. The model has been refined and revised by four service budgeting experts. The revised and refined checklists and guidelines have been used for 40 real service R&D requests evaluations. As a result, a full model for service R&D evaluation and budgeting has been proved to be useful. Also, a need for more efficient and concise evaluation model has been raised through this evaluation process. A brief model with only 10 checklists has been developed and its usefulness has been proven by pilot test with 10 real service R&D requests. The results of this study can be used for evaluation of service R&D proposals and effective budgeting of R&D requests for improving global competitiveness. Further research is needed for refining the developed evaluation models.

• 자원ㆍ환경경제연구
• /
• 제19권2호
• /
• pp.361-382
• /
• 2010

본 연구는 국내 발전정비산업의 기업 자료와 설문조사를 통해 효율성과 국제경쟁력 결정요인 분석을 시도하였다. 특히 2005년에 국내 발전정비시장의 경쟁력 도입을 2009년으로 유보하였으며, 유보기간 동안 국내 발전정비업체의 경쟁력 강화 육성 정책을 시행하였다. 따라서 2005년의 경쟁도입 유보 정책에 따른 효율성 변화와 설문조사를 통해 국제 경쟁력 결정요인을 분석하였다. DEA를 이용하여 효율성 추정에 사용된 표본은 국내 6개 발전정비회사이며 분석기간은 2003년~2008년까지이다. 효율성 추정 결과에 의하면, 전반기(2003~2005)의 효율성 수준은 0.865인 반면에 후반기(2006~2008)에는 0.947로 전반적인 효율성 수준은 경쟁도입 유보 결정 이후에 개선되었으며 규모의 효율성도 전반기(0.890)에 비해 후반기(0.972)에 개선된 것으로 추정되었다. 한편, Porter의 다이아몬드 모형을 이용하여 국내 발전정비산업의 국제 경쟁력 결정요인을 설문조사를 통해 분석한 결과, 5개 결정요인 중에서 수요조건이 5점 만점에 4.22점을 획득하였으며, 정부부문(3.85), 요소조건 (3.63)의 순으로 높게 나타났다. 가장 취약한 요인은 기업의 전략 조직 경쟁 부문으로 2.94점을 받았다. 따라서 우리나라 발전정비 시장의 확대 가능성은 상당히 높게 평가되고 있으나 이를 충족할 수 있는 기업의 전략 조직 경쟁 부문은 취약한 것으로 볼 수 있기 때문에 이에 대한 기업의 개선 노력이 필요할 것으로 보인다.

• 대한교통학회지
• /
• 제23권6호
• /
• pp.31-40
• /
• 2005

본 연구는 선행연구와 전문가 인터뷰를 통하여 경쟁력을 결정하는 주요 속성들을 추출하고 이 속성들을 토대로 구조화된 설문지 분석결과를 바탕으로 인천국제공항 항공화물 유치를 위한 경쟁력을 분석하였다. 경쟁 공항 간 항공화물 경쟁력 통합평가치의 결과에서는 창이가 가장 경쟁력이 높은 공항으로 나타났으며 푸동이 경쟁력이 가장 낮은 공항으로 나타났다. 경쟁력 순위를 살펴보면 창이>쳅락콕>인천>간사이>푸동 순이다. 또한 시나리오 평가와 퍼지 역평가 결과 인천공항은 서비스 수준을 7% 상승시키거나, 또는 서비스 수준 5%와 브랜드가치 수준 10%를 상승시킴으로써 창이공항과 대등한 경쟁력 수준을 유지할 수 있다는 결과를 제시하였다. 향후 인천공항의 개선요인과 개선의 수준을 결정시, 시나리오 분석의 결과와 역평가 결과를 상호 비교 평가하여 합리적인 의사결정을 할 필요가 있을 것이다.

• 유통과학연구
• /
• 제13권1호
• /
• pp.83-91
• /
• 2015

Purpose - Despite the structural irrationality of multi-level transportation and the oil price rise, the domestic freight transportation market continues to grow, mirroring the rise in e-commerce and resultant increase in courier services and freight volumes. Several studies on courier services have been conducted. However, few studies or statistics have been published regarding regular freight services although they have played a role in the freight service market. The present study identifies the characteristics of regular freight service users to seek competitiveness enhancement measures specific to regular freight services. Research design, data, and methodology - IPA is a comparative analysis of the relative importance of and satisfaction with each attribute simultaneously. This study used IPA because it facilitates the process of analyzing importance and performance, deriving implications and a visual understanding of results. To enhance the competitiveness of regular freight services, this study surveyed its current users regarding the importance of the regular freight service factors. A total of 200 copies of a questionnaire were circulated and 190 copies were returned. In addition to demographics, respondents answered questions about the importance of and satisfaction with services on a 5-point Likert scale. Excluding 3 inappropriate copies, 187 out of 190 copies were analyzed. PASW Statistics 18 was used for statistical analysis. A total of 20 question items were selected for the service factors presented in the questionnaire based on the 1st pilot survey and previous studies. Results - According to the IPA performed to compare the importance of and satisfaction with service factors, both importance and satisfaction are high in the 1st quadrant, which involves the economic advantage of using regular freight services, quick arrival at destinations, weight freight handling, and less time constraints on freight receipt/dispatch. This area requires continuous management. Satisfaction is higher than importance in the 2nd quadrant, which involves the adequacy of freight, cost savings over ordinary courier services, notification on freight arrival, and freight tracking information. This area requires intensive investment and management. Satisfaction is lower than importance in the 3rd quadrant, involving the credit card payment system, courier delivery service, distance to freight handling sites, easy access to freight handling sites, and prompt problem solving. This area requires further intensive management. Both importance and satisfaction are low in the 4th quadrant, involving the availability of collection service, storage space at freight handling sites, kindness of collection/delivery staff, kindness of outlet staff, and easy delivery checks. This area is a set of variables should be excluded from priority control targets. Conclusions - Based on the IPA, service factors that need priority controls because of high importance and low satisfaction include the credit card payment system, delivery service, distance to freight handling sites, easy access to freight handling sites, and prompt problem solving. The findings need to be applied to future marketing strategies for regular freight services and for developing competitiveness enhancement programs.

• 한국항해항만학회지
• /
• 제45권2호
• /
• pp.75-86
• /
• 2021

This paper intends to evaluate the policies which are considered necessary to enhance the T/S competitiveness of Busan's port, and thereby present suggestions to the government which would best implement the results of this research. This research first raises the claim that the majority of the following four conditions: location of the port, port productivity/service level, status of network with overseas ports, and cost competitiveness, should be satisfied in order to maintain a competitive T/S port. Based on these four conditions, seven policies, which are individually pertinent to the four conditions, have been drawn up for proposal, and they are also analyzed in the survey, where all the eligible samples participate to ensure if they are effective in enhancing the T/S competitiveness of Busan. Proposed important policies are a) Terminal operator integration, b) port infrastructure expansion, c) global carriers owned terminal operation, d) enhancement of national carrier's competitiveness, e) feeder carriers' owned terminal operation in new port, f) institutional support for effective and convenient environments for handling T/S cargo, and g) volume incentive expansion. From the analysis by which all the relevant parties (Carriers, Terminal Operators, Port Authority) are answered, it was found that all the seven policies have relevance in strengthening the transshipment competitiveness of Busan's port. Whereas in the analysis that uses AHP methodology to compare the significance among the different policies, it was found that terminal operator integration has the highest priority in terms of increasing transshipment competitiveness.

• 융합경영연구
• /
• 제1권1호
• /
• pp.1-14
• /
• 2013

Firstly, this article expounds that business service industry plays an important role in adjusting industrial structure, transforming mode of economic growth, improving people's living standards, enhancing Enterprise's Kernel Competitiveness and promoting the development of service industry. Then it analyzes the development of business services in Shandong from two perspectives. The first perspective, by using methodology for statistical analysis, it will review the development scale, professional level, the number of opening units, quantity of employment, and operating revenue of business services in Shandong. On this basis, the article will summarize its development characteristics, experience and existing shortcomings. The second perspective, by using comparison analysis methodology, to compare the development of Shandong with Jiangsu, Guangdong, Zhejiang and Shanghai's and found the subjective and objective factors that restrict the development of business service industry in Shandong. In the light of restricting factors, countermeasures have been developed based on the experience at home and abroad. These countermeasures will contribute to promoting the optimization and upgrading of industrial structure, improving industrial competitiveness and speeding up the economic development rapidly and stably.