• 산경연구논집
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• 제10권12호
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• pp.43-55
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• 2019

Purpose : With the proliferation of O2O platform services that combine offline and online services, many startups are fiercely competing to lead services in the O2O service market. While the prospects for growth in the O2O service market are optimistic because of the close convenience to life, startups can achieve corporate performance only through close cooperation and partnership with suppliers. The purpose of this study is to verify the effect of O2O-based startups' and suppliers' cooperation in supply chain management on SCM performance through supply chain partnerships and startup satisfaction with suppliers. Research design, data, methodology : Data were collected from O2O service-based startups and hypotheses were verified through frequency analysis, exploratory factor analysis, reliability analysis, confirmatory factor analysis, feasibility analysis, and structural equation path analysis. In addition, the mediating effects of supply chain partnerships and startup satisfaction on suppliers were verified. Results : As a result of this study, IT utilization of the O2O startup cooperation method affects the financial perspective of supply chain partnership and SCM performance. The contract implementation of the cooperation method had an impact on the financial and innovation growth perspectives of the SCM performance, and the communication of the cooperation method had an effect on the supply chain partnership, startup satisfaction in the supply chain, and the innovation growth perspective of the SCM performance. Supply chain partnerships had an impact on the financial, innovation growth, and customer perspectives of SCM performance and startup satisfaction within the supply chain had a significant effect on innovation growth and customer perspectives. Conclusions : The implications of this study identified the factors that can improve SCM performance through the cooperation method of O2O startup, supply chain partnership and startup satisfaction with suppliers, and it is significant that the causal relationship was identified by the structural model through the supply chain cooperation factors derived by characteristics. Based on the empirical results, as the services of O2O startups grow, it is expected that empirical research and practical activation of academia should be considered as important in the cooperation of the supply chain.

• International Journal of Quality Innovation
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• 제8권2호
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• pp.100-114
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• 2007

Decision makers in the service industry must effectively cope with queuing problems, service capacity optimization, service efficiency and service quality problems. This study proposes a computer simulation-enabled MCDM framework that integrates computer simulation analysis, Taguchi method, expert opinion and multiple criteria decision making (MCDM) to assist decision makers in coping with decision problems. In this framework, Taguchi method is adopted to reduce the time required for the simulation experiment. Computer simulation analysis is adopted to obtain useful information for rapid decision-making without interrupting actual production. MCDM is used to select the optimal alternative. The illustrative result is extremely promising.

• 지식경영연구
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• 제23권4호
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• pp.133-157
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• 2022

데이터가 새로운 핵심자원으로 주목받으면서 마이데이터가 금융, 의료, 공공 등 다양한 분야로 확산되고 있지만 마이데이터 사용자의 행동연구는 미비한 실정이다. 이에 본 연구는 마이데이터가 가장 활발히 이루어지고 있는 금융 분야를 대상으로 마이데이터 특성이 가치 인식에 미치는 영향과 수용행동에 미치는 영향에 대해 실증적으로 살펴보고자 한다. 이를 위해 본 연구는 기존 연구를 근거로 연구모형을 제안하였으며, 가설검증을 위해 개인을 대상으로 295부의 설문 자료를 수집하여 AMOS 26.0을 이용하여 분석하였다. 분석 결과, 금융 마이데이터 특성으로 제안한 자기정보결정권, 금융 편의성, 개인화서비스는 지각된 가치에 유의한 영향을 미치는 것으로 나타났으며, 지각된 가치는 수용의도에 유의한 영향을 미치는 것으로 나타났다. 더 나아가 본 연구는 개인혁신성과 기술적 보안성을 조절변수로 제안하여 변수 간의 관계에 어떤 역할을 하는지 살펴보고자 하였다. 그 결과, 개인혁신성은 자기정보결정권, 개인화서비스와 지각된 가치 간의 관계를 강화시켜주는 것으로 나타났으며, 기술적 보안성은 지각된 가치와 금융 마이데이터 수용의도 간의 관계를 강화시켜 주는 것으로 나타났다. 본 연구의 결과는 금융 마이데이터 사용자의 수용에 영향을 미치는 요인을 이해하고 개인의 혁신성 수준과 기술적 보안성의 중요성에 대해 이해하는데 유용한 정보를 제공할 것으로 기대한다.

• 한국컴퓨터정보학회논문지
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• 제23권12호
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• pp.211-218
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• 2018

In this paper, we propose that investigating the relationship between the dynamic capacity and the technological innovation performance of firms. Based on the previous research, we divide the dynamic capacity into the adaptive capacity, absorption capacity, and productive capacity. Among the 3,400 companies responding to the technical statistics of SMEs in 2011, we performed multiple regression analysis with 2,807 except service industries. As a result, the absorptive capacity and productive capacity have a positive effect on the technological innovation performance at the 99% level, whereas the adaptive capacity has a negative effect on the technological innovation performance at the 95% level. The implications of this study are as follows. First, in order to improve the performance of technological innovation, it is important to strengthen the absorption capacity and productive capacity of companies. Absorption capacity shows that it is important to secure sufficient R & D manpower and R & D cost to utilize internal knowledge as well as to bring outside knowledge into the capacity to assimilate and utilize external knowledge. Second, the ability to commercialize a product is a capability to commercialize a technology that has succeeded in development, showing that the technology development organization must have the capability of post-development commercialization as well as technology development. Finally it shows the negative effect on adaptation capacity and innovation performance. Companies actively utilize external sources of information in order to respond to and adapt to the rapidly changing business environment. However, the results of this study show that a strategic approach is needed to use external sources of information and technology development resources. Especially as the use of external information resources and technology development resources increases.

• 디지털융복합연구
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• 제20권5호
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• pp.157-163
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• 2022

본 연구는 변혁적 리더십의 하위요인인 카리스마, 영감적 동기부여, 개별적 배려, 지적자극에 초점을 맞춰 그 중요성을 강조하였다. 그리고 변혁적 리더십의 하위요인들이 CSR을 매개로 녹색혁신성과에 미치는 영향을 검증하는데 초점을 두었다. 이러한 과정에 있어서 녹색혁신성과를 향상 시킬수 있는 핵심 변수로 CSR의 매개역할을 명확히 규명하였다. 본 연구는 이를 검증하기 위해 중국 내 서비스업에 종사하는 근로자를 대상으로 실증분석을 실시하였다. 실증분석을 통해 변혁적 리더십의 하위요인인 카리스마, 영감적 동기부여, 개별적 배려, 지적자극은 모두 CRS을 향상시킨다는 것이 확인되었다. 또한 CSR은 녹색혁신성과를 향상시키는 요소임을 검증하였다. 더 나아가 CSR은 변혁적 리더십의 하위요인과 녹색혁신성과 간의 관계에 있어서 모두 부분적 매개 역할을 한다는 것이 밝혀졌다. 마지막으로, 본 연구의 이론적 공헌점과 향후의 연구 방향에 대해 논의하였다.

• 한국건설관리학회논문집
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• 제14권2호
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• pp.160-170
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• 2013

지식서비스 산업은 지식의 생산, 가공, 활용을 통하여 부가가치를 창출하는 산업을 말한다. 지식 서비스 산업은 다른 서비스 산업에 비해 혁신 지향적이고 타 분야에 미치는 영향이 큰 특성을 지니지만, 이에 대한 연구는 미미한 실정이다. 본 연구에서는 지식 서비스를 창출하는 설계사무소의 기술 혁신의 필요성을 제기하며 건축설계사무소의 혁신 성과를 효율성 측면에서 분석하였다. DEA-Tier분석을 이용하여 건축설계사무소의 효율성의 크기에 따라 분류하고, 효율성 격차가 현저한 건축설계사무소들에게는 단기적, 중기적, 장기적인 관점에서의 실질적인 벤치마킹 경로까지 제시하여 향후 설계서비스업의 효율성 제고 전략 수립에 필요한 방법론을 제시하였다.

• The Journal of Asian Finance, Economics and Business
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• 제7권6호
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• pp.365-378
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• 2020

The study aims to develop concepts originating through empirical research models to build superior competitiveness and optimal performance achievement. Therefore, to bridge these goals, the study addresses several indicators/items as a novelty, namely, entrepreneurship insight factors, market orientation, knowledge-sharing, innovation, managerial capability, product strategy, process and service improvement, resources capability to improve performance and increase competitiveness by empirical model direct, mediating and indirect effect. The total sample in this study is 497 eligible SMEs that partner with go-food in Makassar City. All research samples are the owner or the person in charge of the business; the data collection period is from May to December 2019. Data are collecting using a survey with 64 construct questions, summarized in seven manifest variables. The research method uses quantitative tools, with SMART-PLS as a statistical tool. This study develops sixteen hypotheses; all of the hypotheses are supported both directly, indirectly, and mediated. The study also found that the link based on CCT, RBV, and TAM Theory is the right choice of theories, as the foundation of this study was very reliable and valid. Indeed, all of the grounded methods have implications both in theory and its main application for the business in the online marketplace.

• 대한안전경영과학회지
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• 제13권1호
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• pp.167-173
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• 2011

This paper reviewed the relationship between job characteristics and incremental innovation, and the moderating effect of tenure. The results of multiple regression analysis, based on the responses from 241 employees in service industry, showed that job variety, identity, importance, autonomy and feedback have positive relationships with incremental innovation. In moderating effects, tenure interacts with variety and identity to have positive effects on incremental innovation, but tenure interacts with job importance, autonomy and feedback to have negative effects on incremental innovation.

• 벤처창업연구
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• 제8권3호
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• pp.77-84
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• 2013

최근 기업경영에 기업생태계(business ecosystem)의 중요성에 대한 인식은 점점 높아지고 있다. 오늘날 기업이 급변하는 환경변화와 경쟁의 심화에 능동적으로 대처하기 위해 특정 한기업의 경쟁력보다는 연관된 산업의 경쟁력이 더 중요하기 때문이다. 경쟁력 있는 기업생태계에서 창의적 기술 혁신이 더 많이 이루어지며, 특히 개방형 혁신(open innovation)체계의 구축은 기업생태계의 경쟁력과 밀접한 관계가 있다. 하지만 이러한 활동은 대기업이나 중견기업 또는 수도권 소재 기업들에 주로 이루어지며, 지방의 중소기업들은 개방형 혁신활동에 적극적으로 참여하기에는 보유 자원과 네트워크 측면에서 장애가 존재한다. 이러한 측면에서 산업통상자원부에서 주관하고 있는 지역연고사업(RIS, Regional Innovation System)은 지방의 기업생태계구축에 초점을 두고 있다. 지역연고사업이 기술개발, 인력양성, 네트워킹, 마케팅 등 소프트웨어를 연계, 지원하는 사업을 추진하여 지역특화산업의 경쟁력 제고 및 자립형 지방화 기반을 마련하는데 목적을 두고 있기 때문이다. 본 연구에서는 2010년부터 경남과학기술대학교에서 추진하는 지역연고사업을 통해 대학과 지역중소기업의 생태계에 어떤 변화를 가져오게 되었는가에 대한 네트워크 분석을 수행하였다.

• 복식문화연구
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• 제17권1호
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• pp.177-188
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• 2009

SCM as the important marketing strategy enhance the firm's efficiency and compatibility in global market environment such as global outsourcing. Firms adopted SCM realized the need to evaluate precisely the performance of SCM. In spite of importance of SCM, there was not much intention and research to measure SCM performance in textile fashion industry. Therefore, the purpose of this case study was to measure performance of supply chain management in textile fashion business using BSC(Balanced Score Card) to measure not only financial perspective but also non-financial perspectives such as customer perspective, internal business perspectives, financial perspective, and innovation & learning perspective. The questionnaire developed by the reviews of the literature was adopted for this study. The results of this study showed that SCM performance was enhanced from the point of customer perspective(cost, quality, time, service), financial perspective(cash cycle time, inventory turn over, inventory obsolescence, return on asset, return on investment, capacity utilization), and innovation & learning perspective(cost for human resource management, service for human resources). But there was same performance level regarding internal business perspective(lead time, cost for manufacturing process, product quality control, productive flexibility for time, quantity, and variety). Therefore, we should keep close relationship and two way communication among supply chain members to promote better SCM performance.