• Journal of Distribution Science
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• v.18 no.4
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• pp.39-50
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• 2020

Purpose: This paper aimed to study the current locations of post offices to analyze service coverage area for parcel delivery in the Eastern Economics Corridor (EEC), which must be considered in the last mile to extend delivery service for e-commerce growth. Thailand Post was the case study in this paper. Research design, data and methodology: To involve solving the delivery service area under the last mile condition, the authors proposed a network analysis to determine service radius by employing a Geographic Information System (GIS). Furthermore, this paper applied Dijkstra's algorithm as a network analysis tool from GIS for analyzing the last mile service coverage area in a new economics zone. At the same time, the authors suggested an approach as a solution to locate last mile delivery center in EEC. Results: The results of the study pointed out that Thailand Post should consider more last mile delivery centers in EEC to support its express service in urban areas as well as improve the efficiency of service coverage for parcel delivery and create more advantages against competitors. Conclusions: This paper proposes a network analysis to extend the last mile service for parcel delivery by following Dijkstra's algorithm from GIS and a solution approach to add more last mile delivery centers. The results of the research will contribute to boosting customer satisfaction for last mile delivery service and enabling easy accessibility to a service center in EEC.

• Korean journal of food and cookery science
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• v.23 no.5
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• pp.677-684
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• 2007

This study analyzed the influence service quality has on customers satisfaction and revisits to foodservice enterprises located in the Jeonju area. The result are as followings. First, factor analysis was performed with 25 variables, drawing out five accessibility, materiality, assurance, speciality, and correspondence. Second, study model analysis showed that the service quality of foodservice operations located in the Jeonju area had an influence on customers satisfaction. This was especially significant for the factors of accessibility and materiality. Third, when considering customer satisfaction with restaurants, satisfaction with the area's image, and satisfaction with the area's sightseeing, we found that satisfaction with the restaurants and satisfaction with the area's image influenced revisits. This suggests that the higher a customer's satisfaction the more foodservice businesses they want to visit. Thus the foodservice businesses located in the Jeonju area must promote service quality so that customers are satisfied and repeatedly visit the restaurants.

• Fashion & Textile Research Journal
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• v.13 no.6
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• pp.952-958
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• 2011

The primary purposes of this study were to investigate on effect of consumer's participation on their emotional response, service quality perception and revisiting intention in the beauty service field. The data were collected from 385 customers of beauty salons in Busan area, Gimhae area in Kyongnam and Daegu area. It was analyzed by frequency analysis, factor analysis, reliability analysis, and path analysis. The results were as follows: First, consumer was experienced positive emotion toward their participation of service offering course. Second, there were significant influence their participation on their service quality perception. And in the case mediating emotional response, their were more influence. Finally, consumer was perceived positively service quality when they was experienced positively emotion in service field during service offering course. And they had revisiting intention when they was perceived service quality excellently.

• Journal of Preventive Medicine and Public Health
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• v.29 no.2 s.53
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• pp.385-395
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• 1996

This study intends to examine the behavioral pattern and small area variations of health service utilization within Wonju city. We selected three small areas in Wonju city as the study site: Haksung-dong(central area of the city), Moonmak-myun (industrial area which is located 25km away from the center of the city), and Gure-myun (agricultural area which is located 32km away from the center). The data were collected by administering questionnaire interviews with 526 people in three areas. The questionnaire include the items on health service utilization behaviors, sociodemographic characteristics, health status, and perceptions. The statistical methods used for the analysis were ANOVA and hierarchical logistic regression. From the analysis, it was found that there was a variation of health service utilization by areas. Compared to those of other areas, the respondents from agricultural area showed a high probability of using health services. When respondents' personal characteristics were taken into account, the effect of dummy variables representing areas disappeared. Instead, the perceived health status became the prime factor of health service utilization. This result showed that the small area variations of health service utilization is due to the demand factor rather than the supply factor.

• KSCE Journal of Civil and Environmental Engineering Research
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• v.31 no.3D
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• pp.383-389
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• 2011

The purpose of this paper is to analyze the blind spot for public transportation by level of service(LOS) in public transportation supply service. For the purpose, we proposed indices of service coverage area, service frequency and hours of service and analysis method for them. Service coverage area analysis is to decide station location and network design for the maximum beneficiary area. Moreover, we can use the service frequency is for the maximum service frequency decision and hours of service is for the minimum operation hours. The results of this study are applied to the plan of minimum supply service, minimum service frequency and minimum operation hours for city and national public transportation plan.

• Journal of Korea Society of Digital Industry and Information Management
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• v.9 no.2
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• pp.41-54
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• 2013

In this paper, We collected location based services of the user's past moving paths through the GPS. Using the collected by location-based services through the analysis of the similarity between the user's of service level agreement recommended of mobile contact area(SLA) proposed that can be. S-RCA method based on Service Level Agreement of the users in order to provide the service user's path distance, time, and to predict the direction of the movement paths and collect. The data collected by the interests and requirements of users through classification with the same interests and the needs of users to move between the analysis of the similarity between the path is used to analyze the results of analysis of the path-specific tolerance range (distance, time, and space) is determined according to the difference in the contact area. From a small area of the error range for users first to recommended and through their smartphones recommended contact area (S-RCA) to meet with the other party to make a choice of recommended methods. We verify through experiments that proposed method(S-RCA) a valid and reliable mobile contact area were recommended.

• Journal of the Korean Home Economics Association
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• v.29 no.3
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• pp.131-152
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• 1991

The purposes of this study are to investigate the socialization of household task service area and the satisfaction with it, and to find out the factors affecting on them. For these purposes the data are collected by using questionnaire distributed to 450 housewives living in Seoul. The data are analyzed using frequency, percentile, one way anova, pearson's correlation analysis, simple regression analysis, multiple regression analysis. The results of this research are as follow : 1. There are significant differences in the socialization of household task service area according to housewives's education and employment family income, the type of housing the number of household equipment sex role attitude, attitude about household task, and task performance competency. 2. The factors showing significant relation to the satisfaction about socialization of household task service areas are found to be housewife's education and employment family income sex role attitude and task performance competancy. 3. In the result of the independent contribution of the factors, the most influencial factor is the socialization of household task service area and the next is sex role attitude. 4. Housewives are generally satisfacted on the socialization of household task because of the overweight of household task and because they are unable to those household tasks, and on the other hand they are generally dissatisfacted on the socialization of household tasks because of economic weight, because they couldn't know the ability of service export before employing and because the housework practiced by service expert is different from their expects.

• Journal of the Korean Institute of Rural Architecture
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• v.23 no.4
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• pp.88-97
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• 2021

This study aims to derive the life service supply structure in rural areas of Jeollabuk-do through the analysis of the centrality of life service in Eup/Myeon central area. In addition, mutual relationship between the settlement system in rural areas and the current status of the supply of living services in Eup/Myeon areas were also analyzed. In particular, in this study, the entire administrative districts of Jeollabuk-do are intended to be established as a single wide area unit, breaking away from the current status of living service supply at the Si/Gun level. This study mainly conducted with three points. First, the spatial range of Eup/Myeon central districts with centrality in terms of living service supply was established. Second, the hierarchical structure of the living service supply system in the rural areas of Jeollabuk-do was investigated through the analysis of the living service supply level based on the centrality and geographical distribution in Eup/Myeon central districts. Based on the analysis results, the central place system of rural areas in Jeollabuk-do was established in terms of living service supply. Third, through the analysis of the living service functions distributed in the central area, and the type of living service supply by hierarchy was identified.

• Journal of Korean Society of Rural Planning
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• v.20 no.1
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• pp.127-134
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• 2014

This study, in order to complement instability of analysis result stemming from the choice between reference point and comparison point which is pointed out as the defect of shift-share analysis, conducted shift-share analysis using Gross Regional Domestic Product (GRDP) trend of Geumgang area, Chungcheongnam-do for the period from 2000 to 2011. As a result of the analysis, (1) industries that had both the positive Regional Share Effect (RSE) and Industrial Mixed Effect (IME) were service industries such as manufacturing industry, electricity gas, transportation industry, art, etc., which are positively influencing the regional industry. (2) industries that had both the negative RSE and IME were other service industries such as wholesale and retail businesses, lodging industry, food industry, real estate business and leasing service, business service industry, public administration, etc., which provide basic livelihood services for the residents. (3) industries that had the positive RSE and negative IME were agriculture, forestry and fishery industry, mining industry, construction industry, and educational service industry. (4) industries that had the negative RSE and positive IME were info-communications industry, financial and insurance businesses, health industry, etc.

• Journal of Families and Better Life
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• v.22 no.6 s.72
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• pp.1-11
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• 2004

The purpose of this study was to provide basic information about efficient space use in the dining and bathing area through the analysis of service flowing. Four researchers observed the service flowing and the using behavior at those areas. The results of the study were as follows: Dining service was proceeded as resident moving, waiting, meal serving, dining, moving and arranging in order. The waiting stage was one of the problematic processes since the staffs made the residents wait to) long at a fixed position. The program right before the meal serving will be helpful for reducing tediousness of the elderly residents. Another problem was that the area was not big enough for the meal sowing. The legal regulation Is needed to prescnbe for the size of dining area per resident. The flowing of bathing service was proceeded as staff preparation, moving, waiting, undressing, bathing, drying, dressing, moving and arranging in order. There were more problems in the dressing area than in the bathing area. The elderly with stretcher or wheelchairs had difficulty in entering the narrow doorway. The dressing area was so crowded with the staffs, undressed elderly, dressed elderly, and other laundries. The division of dressing and undressing area is required to avoid the confusion of the users in the area.