• Journal of Korean Society for Quality Management
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• v.52 no.2
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• pp.303-322
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• 2024

Purpose: The purpose of this study is to examine the structural paths of relationship quality in the relationship between customer relationship management strategies perceived by parents of service users and customer loyalty, and to provide basic data for improving institutional operations to enhance service quality. Methods: The collected data were analyzed using the SPSS 22.0 and Smart PLS 4.0 statistical analysis programs to check and verify the data. Results: The results of the study showed that all of the relationships between customer relationship management strategies and the sub-dimensions of relationship quality, except for professionalism and customer orientation, have a positive impact on customer satisfaction. Additionally, the mediation effect of customer trust was rejected in the verification process. Finally, it was found that customer orientation and professionalism have a sequential mediating effect on the relationship between customer satisfaction and customer trust in the relationship between customer loyalty and customer relationship management strategies. Conclusion: Through the research results, it can be concluded that early childhood education institutions should consistently and continuously respond to ensure that service users, parents, have confidence in the services provided, which is an important strategic point.

• The Korean Journal of Franchise Management
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• v.14 no.3
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• pp.37-52
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• 2023

Purpose: This study is to investigate the causal relationship between franchise headquarters' franchise cost and franchise satisfaction and management performance, and to verify the structural relationship between franchise cost and corporate permanence. Research design, data and methodology: The data were collected from 200 medium-sized franchisees in Seoul and analyzed using confirmatory factor analysis (CFA) to test the validity of the measurement model and the structural equation model (SEM) to identify the impact of franchise costs on corporate performance with the Amos 28.0 program. Result: Franchise costs were found to have a negative effect on franchise satisfaction and corporate permanence. It was confirmed that franchise satisfaction had a significant positive effect on management performance and corporate permanence. Franchise costs had a sequential mediating effect on franchise satisfaction and management performance, which had a significant impact on corporate permanence. Conclusions: This study expanded the theoretical scope by applying the expectation confirmation theory to corporate transactions. In addition, the franchise headquarters proposes ways to create a culture of franchise business with trust by presenting appropriate franchise costs to improve management performance and corporate permanence through franchise satisfaction.

• Journal of the Korean Society for Precision Engineering
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• v.30 no.6
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• pp.607-614
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• 2013

In this study, effect of the sensor gain error is theoretically analyzed and simulated when mixed sequential two-prove method(MTPM) is applied for the precision measurement of straightness error of a linear motion table. According to the theoretical analysis, difference of the gain errors between two displacement sensors increases measurement error dramatically and alignment error of the straightedge is also amplified by the sensor gain difference. On the other hand, if the gain errors of the two sensors are identical, most of error terms are cancelled out and the alignment error doesn't give any influence on the measurement error. Also the measurement error of the straightness error is minimized compared with that of the straightedge's form error owing to close relationship between straightness error and angular motion error of the table in the error terms.

• The Korean Journal of Applied Statistics
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• v.26 no.6
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• pp.1009-1018
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• 2013

Regression analysis is useful to understand the relationship of variables; however, we need to test if the slope of each regression lines is the same when comparing several populations. This paper suggests a new parallelism test for several linear regression lines. We use F-test of ANOVA and Kruskal-Wallis (1952) tests after obtaining slope estimator from a sequential slope. In addition, a Monte Carlo simulation study is adapted to compare the power of the proposed methods with those of Park and Kim (2009).

• Journal of KIISE:Computer Systems and Theory
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• v.31 no.7
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• pp.379-386
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• 2004

We designed a portable parallel library HPCL(High Performance Computing Library) with following objectives: (1) to provide a close relationship between the parallel code and the original sequential code that will help future versions of the sequential code and (2) to enhance performance of the parallel code. The library is an interface written in C and Fortran programming languages between MPI(Message Passing Interface) and parallel programs in Fortran. Performance results were determined on clusters of PC's and IBM SP4.

• Communications for Statistical Applications and Methods
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• v.13 no.3
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• pp.755-764
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• 2006

Most graphical methods for categorical data can describe the structure of data and represent a measure of association among categorical variables. Among them the polyhedron plot represents sequential relationships among hierarchical log-linear models for a multidimensional contingency table. This kind of plot could be explored to describe the differences among sequential models. In this paper we suggest graphical methods, containing all the information, that reflect the relationship among all log-linear models in a certain hierarchical structure. We use the ideas of a correlation diagram.

• Structural Monitoring and Maintenance
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• v.4 no.1
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• pp.53-68
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• 2017

The response sensitivity method in time domain has been applied extensively for damage identification. In this paper, the relationship between the error of damage identification and the sensitivity matrix is investigated through perturbation analysis. An index is defined according to the perturbation amplify effect and an optimal sensor placement method is proposed based on the minimization of that index. A sequential sub-optimal algorithm is presented which results in consistently good location selection. Numerical simulations with a two-dimensional high truss structure are conducted to validate the proposed method. Results reveal that the damage identification using the optimal sensor placement determined by the proposed method can identify multiple damages of the structure more accurately.

• Proceedings of the Korea Inteligent Information System Society Conference
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• 2005.05a
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• pp.274-282
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• 2005

Customer retention is one of the major issued in life insurance industry, in which competition is increasingly fierce. There are many things to do to retain customers. One of those things is to be continuously in touch with all customers. The objective of this study is to design the contact scheduling system(CSS) to support the planers who must touch the customers without having subjective information. Support-planers suffer from lack of information which can be used to intimately touch. CSS that is developed in this study generates contact schedule to touch customers by taking into account existing contact history. CSS has a two stage process. In the first stage, it segments customers according to his or her demographics and contract status data. Then it finds typical pattern and pattern is combined to business rules for each segment. We expert that CSS would support support-planers to make uncontacted customers' experience positive.

• Communications of the Korean Mathematical Society
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• v.38 no.1
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• pp.267-280
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• 2023

In this article, we show that the family of all 𝓘^𝒦-open subsets in a topological space forms a topology if 𝒦 is a maximal ideal. We introduce the notion of 𝓘^𝒦-covering map and investigate some basic properties. The notion of quotient map is studied in the context of 𝓘^𝒦-convergence and the relationship between 𝓘^𝒦-continuity and 𝓘^𝒦-quotient map is established. We show that for a maximal ideal 𝒦, the properties of continuity and preserving 𝓘^𝒦-convergence of a function defined on X coincide if and only if X is an 𝓘^𝒦-sequential space.

• Ocean and Polar Research
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• v.26 no.2
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• pp.231-243
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• 2004

Sequential extraction was carried out on twenty two subsamples of three ferromanganese crusts from three seamounts (Lemkein, Lomilik, and Litakpooki) near the Marshall Islands in the western Pacific. The extraction was designed to fractionate Fe-Mn crust forming elements into low defined groups: (1) exchangeable and carbornate, (2) Mn-oxide, (3) Fe-oxyhyd.oxide, and (4) residual fraction. X-ray diffraction result shows that target material were well removed by each extraction step except for CFA in phosphatized crusts generation. According to chemical analysis of each leachate, most of elements in the Fe-Mn crusts are bound with two major phases. Mn, Ba, Co, Ni, Zn, (Fe, Sr, Cu, and V) are strongly bounded with Mn-oxide $({\delta}-MnO_2)$ phase, whereas Fe, Ti, Zr, Mo, Pb, Al, Cu,(V, P, and Zn) show chemical affinity with Fe-oxyhydroxide phase. This result indicates that significant amount of Al, Ti, and Zr can not be explained by detrital origin. Ca, Mg, K, and Sr mainly occur as exchangeable elements and/or carbonate phase. Outermost layer 1 and inner layer 2 which are both young crusts generations are similar in chemical speciations of elements. However, some of Fe-oxyhydroxide bounded elements (Pb, Y, Mo, Ba, Al, and V) in phosphatized innermost layer 3 are released during phosphatization and incorporated into phosphate (Pb, Y, Mo, and Ba) or Mn-oxide phase (Al and V). Our sequential extraction results reveal that chemical speciations of elements in the hydrogenetic crusts are more or less different from interelemental relationship calculated by statistical method based on bulk chemistry.