• Title/Summary/Keyword: Security-Guard Company

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Service Quality and Client's Satisfaction of Security-Guard Company (경호${\cdot}$경비업체의 서비스 품질과 고객만족)

  • Kang, Min-Wan;Chang, Ye-Jin;Lee, Young-Sun
    • Korean Security Journal
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    • no.10
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    • pp.1-14
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    • 2005
  • The concern of personal and social security has been increased all over the world with each passing day by the international terrorism and the domestic crime of violence grew gradually in the late of 70's and the early of 80's. The Security-Guard Industry, especially, has been growing rapidly by the starting from the 911 terror in 2001, therefore there has been increasing the supply and demand of Security Service in Korea explosively by the reasons, Actually, the Facilities Security Service is increased actively more than the VIP security Service among them. So, most of the Security-Guard Companies in Korea also have treated the Facilities Security Service at present. Although the importance of quality at the Facilities Security Service, especially mechanical equipments and systems, is on the rise, actually the studies about relations with the Service Quality and the Client's Satisfaction are quite insufficient at the field of Security-Guard Science study in the actual situation. As a result, the purposes of this study are to contribute for composing the knowledge of Security-Guard Science and to offer the basic data for elevating the Service Quality and Client's Satisfaction by consulting other studies. In order to achieve the purposes of this study, we compare and analyze how the Service Quality have affect on the difference of Client's Satisfaction by the client's characteristic of sociology and demography, then we find out the effect to the Service Quality for Client's Satisfaction, finally we try to show the vision of the Security-Guard Company's future in Korea. 1. How does the Service Quality of Security-Guard Company has affect on the characteristic of sociology and demography 2. How does the characteristic of sociology and demography in Security-Guard Company has affect on the Client's Satisfaction 3. How does the Service Quality of Security-Guard Company has affect on the Client's Satisfaction.

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A Study on the Marine Civil Guard Officer to Enhance the Quality of Maritime Security Services (해양경비 서비스 품질 개선을 위한 해양경비사 제도에 관한 연구)

  • Jin, Seong-Ryong;Lee, Eun-Bang
    • Journal of the Korean Society of Marine Environment & Safety
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    • v.19 no.1
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    • pp.45-51
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    • 2013
  • In order to facilitate the private maritime security system with high quality guard services, the status of private security companies and the security instructor system which has been operated in land side, are analyzed. Through screening the spectrums of private maritime security and analyzing the status of maritime security guard, the characteristics and expertise of maritime guard service, and it's system need are elicited. we propose the system of marine civil guard officer who will play a major role in private maritime security domain, and design the job requirements, the subjects of qualification test and the education program to enhance his professionalism and practicality. Moreover, the enactment of a provision on marine guard company in Marine guard law will be the platform to develop a private maritime security industry and to strengthen international competitiveness through supervising and piloting private guard service at sea by Korea coast guard.

The Current VIP Guard System and Its Development (요인의 안전을 위한 경호조직 분석 및 발전 방안)

  • 오세용;김창은
    • Journal of the Korea Safety Management & Science
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    • v.5 no.3
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    • pp.81-98
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    • 2003
  • In modern society, there are diverse sorts of VIPs including a king and individuals. Some like a king or president are in need of professional secret services, and others become VIPs by being guarded by a bodyguard company at their own request. The former is called a public guard, and the latter is a private one. In the field of the public guard, the nation should be furnished with a guard system in consideration of political circumstances to protect VIPs. That is, the parliamentary cabinet system and presidential system call for a different guard system, and the guard system's professional features vary to some degree with political situations and cultural climate. If the ultimate goal of guard is to protect the chief of the democratic and open state in a most efficient and safe manner, it's mandatorily necessary to set up a professional and specialized guard organization to provide democratic and efficient secret services. It's desired that the domestic presidential guard division should be staffed with not only expert guards but other personnels dispatched from the military and police. In the police, guard mission is splitted among various guard and security agencies, including the National Police Agency's public security bureau or the Seoul Metropolitan Police Agency's public security division, 101 security unit, mobile police and 22 special guard division. As a chain of command is separated and it's difficult to manage such organizations effectively, the National Police Agency should be exclusively in charge of VIP guard and security. In the area of private guard, the private police system has shared national security task as a middle organization between the private police and private guard. But now its intent has gradually weakened, and its mission should be redefined. In addition, the way people look at private guard should change, and they should be well informed that it could serve to prevent possible crimes, protect them against crimes and get rid of their inconveniences. To make a good impression on people, the guard associations and businesses should put their efforts into reinforcing publicity activities, and the government, academic circles and press should team up with them as well.

A Study on Modeling Instruction And Training Program for Korean Private Security Guard (한국 민간경호원 교육프로그램 방향에 관한 연구)

  • Lee, Sang-Chul;Shin, Sang-Min
    • Korean Security Journal
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    • no.9
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    • pp.201-235
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    • 2005
  • This study is designed to contribute for development of Private Security Business by fact-finding in instruction and training of private security guard serviced in this realm and domestic and foreign guard service and modeling effective and rational instruction and training program based on drawn problem. For this study, basically I collected and analyzed documents, theses, and papers of the inside and outside of the country. For practical use of data, I used materials of private security related institutes and police agency. And for private security educating training programs of the inside and outside of the country, I collected materials on internet, and with the help of police agency and interpol. For korean private security company's educating training programs, I made a study with the interview of private security company's businessmen. This study's conclusion is as follows. In a domestic private security enterprise, when set theory instruction minimize instruction and training program and must set up instruction and training program as practical affairs center enemy instruction, and theory instruction must be composed for instruction me that it is connected to practical affairs instruction too. The instruction course of private security guard instruction and training program composed with a security outline, a security plan, an information-gathering, civilian expenses, a security way, terror and terrorism, a related law, security trial, electronic security, a security analysis technique, company introduction, instruction and training program about a professional tube with theory instruction. Practical affairs instruction composed with the selection and a preventive security, close contact attendance security, vehicle security, security driving the security martial arts and self-protection liquor, first aid, security equipment, a gun and shooting, a security protocol, customer satisfaction, facilities security and expenses, a fire fighting instruction, teamwork training, explosive and a dangerous substance, physical strength, a documentation practical affairs, service, instruction and training program about foreigh language instruction.

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Necessity and Task of Qualification System in Protection Specialist Guard (신변보호사 자격제도의 필요성과 과제)

  • Ahn, Hwang-Kwon
    • Convergence Security Journal
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    • v.11 no.2
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    • pp.25-33
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    • 2011
  • Quantitative rise and qualitative seriousness in crime have limitation to preventing crime just with public police security. Ultimately, in order for private security guard to fulfill the duty of preventing crime, its members' excellent quality and ability need to be preceded. This change in the environment of crime prevention came to demand professionalism in the security field. Furthermore, it became an opportunity of being emerged the necessity of specialist qualification. For this, first, there is a need of reinforcing the public confidence of the security guard association, and of vitalizing a certificate of qualification. Second, qualification functions as linking education and labor market. Thus, many qualification acquisitors need to strengthen direction that the security guard company can reflect and utilize this. Third, there is a need of positively supplementing the result of utilizing qualification or the insufficient management system so that the private security guard qualification system can be recognized as the qualification system of being authorized by the country.

Privacy leakage security system research for small physical companies (중소 경호.경비업체의 개인정보 유출 방지를 위한 보안 체계 연구)

  • Kang, Poo-Reum;Lee, DongHwi;Kim, Kuinam J.
    • Convergence Security Journal
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    • v.12 no.5
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    • pp.87-97
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    • 2012
  • Privacy of personal information disclosure incident occurs frequently as a problem to our society's most important and sensitive social agenda is emerging. Personal information is actually more accurate, depending on the type or types of economic value and sensitivity, the quality of the information, because it can cause a spill a serious social threat and systematic personal information protection and management are not carried out and the information society in a big mess can result. Customers my affairs when small guard security companies, especially the sensitive personal information of customers who need to work, the collected information be leaked or the company's trade secrets, are exposed on the outside, it could be a serious threat to a greater problem cause. Small escort guard companies, however, compared with large companies to build its own security system, due to issues such as the extent of funding, staffing shortages, there are many difficulties. Status of Information Security, scale and analyze the characteristics of small escort guard companies occupied by guard security companies in the present study, sleep, look at him in the solution of the practical issues of information protection system laid small guard. Expenses supplier of propose a security system for preventing the leakage of personal information.

University Students Recognitions of Private Security Guard's Activity (사설경호활동에 대한 대학생들의 인식조사)

  • Park, Jeong-Hun;Jeong, Joo-Seop
    • Korean Security Journal
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    • no.14
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    • pp.181-194
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    • 2007
  • Social psychological suspense has been increased rapidly because of a lack of morality by individual personality and offense by dissatisfactory desire. To help safety area from the situation, a professional private security guard company is increased remarkably. Followed by data from the National Statistical Office, the security guard companies and the guards had been increased. In 1999, there were 994companies and 25,464 employees were registered but in 2004, there were 1,081companies and 35,876 employees were registered. Based on the data, Security guard becomes a popular career but we should consider that the service also has been improved. Dissatisfactory service could occur to a fastidious person. The purpose of this study is to become a trustful and respectful private guard's activity through analyze defective activities of private guards and matters of what the customer feels.

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A Study on Developing Professional Training of the Private Security Industry (민간경비 산업의 전문인력 양성 방안)

  • Park, Aok-Cheol
    • Journal of the Society of Disaster Information
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    • v.2 no.1
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    • pp.91-111
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    • 2006
  • Technology development of modern society reduces times, costs and labor costs but demands work forces requiring expert knowledge on technology. Consequently knowledge worker becomes important. Not changing into a specialist acquired expert knowledge, people can't survive in competitive society. Therefore, the purpose of this study is to grasp the actual condition of private security industry and to examine problems. The final goal is to find the way to improve the professionalism of workers in private security industry. First. Now we must make up for the subject for examination actually and be in a triangular position and complement a professional materials for teaching. At the same time it must strengthen the education using advanced instruments seek to Total Security System. Moreover it is demanded 'institutional supplement of security guard instructors' which means job training for security guard instructor Second. On the job training which can deal with a state of emergency through 'security guard training' with a theory and an actual training must be strengthen. Also, most security guards have low understandings and interests because their ages are from 50's to 60's. Accordingly proper education must be offered to security guard. Third. Certification system of the private security guards are needed to fix the problems on an indiscreet issue and an abuse of license through deliberation on the security license. Fourth. Universities must find a new market to minimize the squandering of human resources because of oversupply and reduce the personnel. Also with enhancing the employment rate through specialized education, universities must offer an education which keeps pace with the times for not an entrance strategy but a long-term development. Effort for education of specialist will produce an improvement in business quality and improved services produce a customer satisfaction. A customer satisfaction will produce a fame of a successful company and positive images in market area. Finally the private industry will be developed by productivity improvement.

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The Process of Occupational Socialization of Special Guard Firstly Appointed (초임 특수경비원의 직업사회화 과정 분석)

  • Park, Ok-Cheol;Kim, Tae-Hwan
    • Journal of the Society of Disaster Information
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    • v.7 no.4
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    • pp.316-327
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    • 2011
  • The purposes of this study are to investigate various experience factors that special guards firstly appointed calculate during the occupational socialization and suggest the preliminary data which is necessary to the establishment of educational service strategy of preliminary special guard and security guard. So, in-depth interviewing and ethnographic study were conducted for 4 special guards firstly appointed. As the result, the occupational socialization process of special guards firstly appointed are quickening period, preparatory period, adaptation period and conflict/maturity period. The first, quickening period is a decision of family background, exercise experience and university entrance. The second, preparatory period is certificates and mentor of department vision, university curriculum and occupational preparation. The third, adaptation period is occupational specialty, occupational professionalism, occupational satisfaction, motivation and company colleagues. The forth, conflict/maturity period is job stress, turnover, conflict in company, efforts for self-development and prospect of job. Therefore, this study will be able to be applied as a guide for special guard's performance improvement and provide educational preliminary data for following-up studies.

Implementation of system security platform based on Cortex-M3 (Cortex-M3기반 System 보안 플랫폼 구현에 대한 연구)

  • Park, Jung-kil;Kim, Young-kil
    • Proceedings of the Korean Institute of Information and Commucation Sciences Conference
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    • 2016.10a
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    • pp.317-320
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    • 2016
  • In embedded system, if firmware code is opened by other company, must devise hardware copy prevention. That guard valuable product. Not used security IC, Suggested platform is source code open method that prevent core code and hardware copy. And that open firmware code for other company programmer. Suggest system security platform based on Corex-M3. that consist of IAP(In-application programing) and APP(Applicataion). IAP contain core code and security confirm code. APP is implement by other company developer using core function prototype.

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