• The Journal of Asian Finance, Economics and Business
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• v.7 no.9
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• pp.467-475
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• 2020

The study aims to investigate factors affecting enterprise's satisfaction and loyalty toward the Social Security's online public services, looking at the case of Thanh Hoa province, Vietnam. This study employs samples with 216 enterprises that use online public system of Thanh Hoa province's Social Security. The research model is closely linked to the SERVQUAL model developed by Parasuraman, Zeithaml and Berry (1988). We propose 23 scales that constitute the quality of service, three scales that constitute Customer Satisfaction and three components that constitute Customer Loyalty. This study use the tool of Exploratory Factor Analysis (EFA), Cronbach's Alpha test, Confirm Factor Analysis (CFA) and Structural Equation Modeling (SEM) in order to address the question of satisfaction and loyalty. The result shows that the factor with the most impact is Reliability, next is Capacity of staffs, Tangibles, Attitude of staffs, and the least impacting factor is Empathy; moreover, the results also show that Satisfaction has a strong impact on Customer Loyalty. The findings of this study suggest that Thanh Hoa province's Social Security should: (i) strengthen the reliability of online service system; (ii) build capacity for staffs; (iii) develop the responsiveness of electronic transactions systems; and (iv) improve the empathy of staffs.

• Journal of the Korea Safety Management & Science
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• v.12 no.4
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• pp.1-11
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• 2010

The purpose of this study is, by recognizing that recently, as crimes using information and various adverse-effect phenomena such as hacking and virus occur frequently with rapid development of information network such as Internet in every field of industry, the range of security is widening to the field of industrial areas for preventing the leaking of industrial technology and protecting that technology as well as information security only limited to IT area, and by establishing common concept about industrial security through education on the industrial security at the point of increasing importance of industrial security, to prepare the base of comprehensive risk management system for protecting company's assets (physical factor, technical factor and managerial factor) safely from the random threats or attacks inside and outside the company through assessment of important assets of the company, evaluation of threats and weak points, and risk assessment by building industrial security management system in order to protect company's information assets and resources which are connected to the existence of the company safely from the threats or attacks from inside or outside the company and to spread stable business activities.

• Korean Security Journal
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• no.8
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• pp.197-218
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• 2004

This study has been conducted to provide data that contribute to increasing efficiency of 'Private Security', which is cooperated by customer, security companies and the police which carried out 'Public Law Enforcement' and controls security companies. To reach this purpose, we investigated the status of the 'Security Alarm Systems' operated by security service companied in Korea, analyzed arising problems, considered the polices for improving the operational quality. 'Electronic Security Systems' will increase working efficiency in performing 'Private Security'. There can be no two opinions on this matter. Therefore, it can be supposed that the improvement of operational quality of 'Electronic Security System' is an important factor to accomplish security services. 'Security Alarm System' is one of the 'Electronic Security System'. The critical problems in operating 'Security Alarm system' are unnecessary response by false alarm and nuisance alarm. To reduce the problems, it is suggested that security specialist officially licensed should improve security planning, installation and maintenance, and the 'Alarm Verification System' should be introduced with appropriate facilities.

• Convergence Security Journal
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• v.20 no.2
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• pp.3-13
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• 2020

Organizations are facing a new, diverse security threat as ICT based industrial environment arises. As a way of effective countermeasure for security threat, organizations are making an effort to establish internalization of security culture, targeting a organizational members. However, members' awareness toward security receptiveness is low as inconvenience exists in business process and existing security culture focuses on controlling and regulating. Accordingly, this research desires to develop a participatory security culture which can higher the efficiency of security work process and induce members' voluntary participation. A comparative analysis on security culture related prior researches is conducted and based on a drawn components, statistical verification is accomplished. It is expected to contribute on future research on measuring a security culture level.

• Journal of the Korea Institute of Information Security & Cryptology
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• v.28 no.6
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• pp.1563-1583
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• 2018

With the deregulation of electronic finance, FinTech has been revitalized. The discussion on artificial intelligence is active in the financial industry. However, there is a problem of increasing security threats behind new technologies. Security vulnerabilities have increased because we are more connected than before, and the channels and entities of the financial industry have diversified. Although there are technical and policy discussions on security, the essence of all discussions is human. Fundamentals of finance are trust and security, and attention to human factors is important. This study presents the role of human and artificial intelligence for financial security, respectively. Furthermore, this derives a collaborative model in which human and artificial intelligence complement each other's limitations. To support this, it first discusses the development of finance and IT, AI, human factors, and financial security threats. This study suggests that the security threats will intensify in the era of new technology, but it can overcome them by using machinery and technology.

• Smart Media Journal
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• v.6 no.3
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• pp.29-40
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• 2017

Lately weight for smartphone mounted to function for NFC is increasing, rapidly. Because of this, NFC related technology is made by many companies. We developed Gallery-Auction for security enhancements and new services of NFC-based 2 factor electronic payment system. Enhanced security features development of user authentication module through fingerprint recognition to apply FIDO authentication technology and developed electronic contract voice service of Gallery-Auction using TTS(Text to Speech). Therefore we enhanced convenient and simple authentication method and security through NFC mobile electronic payment.

• International Journal of Computer Science & Network Security
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• v.21 no.5
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• pp.211-216
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• 2021

This study intended to test the structure of the latent factor of a subjective happiness scale and the stability of invariance across groups of students' classifications (gender and students' status). In the large, non-clinical sample (619), students completed the subjective happiness scale. The (CFA) confirmatory factor analysis was used to investigate the factor-structure of the measure, and multiple-group confirmatory factor analysis (MGCFA) model was used to test the stability of invariance across groups of students classifications. The findings of the CFA indicated support for the original one-factor model. Additional analyses of the MGCFA method support the measurement (configural, metric and strong) invariant and practical invariant components of this model. There was an invariant across gender. There was partially invariant across groups of students' statuses. The scale exists in both groups to assess the same concepts of (single and married), excluding Items 3 and 4. Given that this study is the first investigation for the structure of the subjective happiness scale.

• International Journal of Computer Science & Network Security
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• v.21 no.12
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• pp.149-156
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• 2021

This study intended to test the structure of the latent factor of an effectiveness scale and the stability of invariance across groups of students' classifications (gender and levels of education). In the large, non-clinical sample (850), students completed the effectiveness scale. The (CFA) confirmatory factor analysis was used to investigate the factor-structure of the measure, and multiple-group confirmatory factor analysis (MGCFA) model was used to test the stability of invariance across groups of students' classifications. The findings of the CFA indicated support for the original four-factor model. Additional analyses of the MGCFA method support the measurement (configural, metric and strong) invariant and practical invariant components of this model. There was an invariant across gender. There was partially invariant across groups of levels of education. The scale exists in groups of levels of education assess the same concepts of, excluding Items 15 and 10. Given that this study is the first investigation for the structure of the effectiveness scale.

• Journal of the Korea Institute of Information Security & Cryptology
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• v.22 no.5
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• pp.1115-1122
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• 2012

VoIP service is steadily growing due to the spread of smartphones, enhanced network, and various VoIP applications. But, VoIP has many security vulnerabilities because it is based on IP network. This paper analyzes the important weight of VoIP security checklists for incident prevention and response using AHP. The results of AHP analysis showed that network security, incident response, and access control were the most important in technical, administrative, physical standpoint. This study proposes factor analysis of VoIP security checklist at first time. By doing this, it will be used helpfully when VoIP service providers establish their own security policies and inspect their VoIP environment according to their security policies.

• Journal of the Korea Safety Management & Science
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• v.17 no.3
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• pp.205-213
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• 2015

This study aims to verify the structural correlation empirically between information security performance and information management performance. To verify the correlation, three factors such as managerial controlled activity, technical controlled activity, and physical controlled activity are divided for the information security activities variable. the security performance are divided into accident prevention and accident response variables. As a result, security organization activity is a unique factor being positively significant to information security and management performance. And three activities such as human security, security training, development security do not affect at all on both information security and management performance.