• Spatial Information Research
• /
• 제21권1호
• /
• pp.23-36
• /
• 2013

최근 세계 공간정보 산업의 급격한 팽창과 구글의 공간정보 오픈 플랫폼 일부 유료화 정책에 영향을 받아 국내 기업의 해외시장 진출 경쟁력 확보의 필요성이 대두되었다. 이를 위해 공간정보 오픈 플랫폼인 'VWORLD'가 구축되었지만 서비스 초기 단계인 VWORLD의 사용자 확보를 위한 방안은 미비한 실정이다. 한편, 세계 관광산업 역시 빠른 속도로 성장하며 세계 경제를 견인하고 있고, 국내 관광객 수도 꾸준히 증가하고 있다. 하지만 국내 관광산업은 외형 확대에도 경쟁력이 취약하여 관광산업의 수준을 높여야 한다는 주장이 제기되고 있다. 본 연구는 이러한 배경에 기반을 두어 VWORLD를 이용하여 관광산업 경쟁력 제고를 위한 관광정보 서비스 모델에 관한 연구를 진행하였다. 서비스 사이언스의 신서비스 개발 방법론 중 하나인 QFD를 이용하여 고객의 요구 사항을 도출한 뒤 개발 요소와 우선순위를 도출하였으며, VWORLD를 대상으로 한 서비스 설계에 적용하였다. 또한, 이러한 과정을 서비스 사이언스의 신서비스 개발 절차에 기반을 두고 진행함으로써 서비스 개발의 실효성과 효율성을 높이고자 하였다.

• Agribusiness and Information Management
• /
• 제10권1호
• /
• pp.26-34
• /
• 2018

Development, availability and users' participation in the information service of agricultural food sector is slower than that of other sectors in Korea. This phenomenon comes from the lack of development strategies and comparative analyses with other sectors, as well as the agricultural food industry's own characteristics which is developed based on the offline market. In this research, we will discuss about how to improve the public information service of agricultural food sector based on the example of establishing service improvement strategy by the most representative Okdab. In this research, we have drawn the following implications for development strategy of Okdab service based on three core keywords derived from benchmarking KOSIS. Three core subjects for upgrading public information service are 'analysis information with expertise and differentiation,' 'user cooperation-oriented platform,' and 'intuitive nd effective UX,' and to strength B.I. as an integrated information service of agricultural food sector, we need to identify the users' satisfaction and needs for the existing service, establish an optimized operating strategy on a short-term, mid-term and long term bases, and implement them in a positive way. Based on this positive action, it can become a trustworthy information service for the users, and we can expect the improvement of the users' recognition for its consistent usability and efficiency.

• 한국도서관정보학회지
• /
• 제22권
• /
• pp.245-276
• /
• 1995

This study analyzed the process of information service and its factors in the cognitive viewpoint. And developed a conceptual model to help in developing future information systems and services. The results of this study were summarized as follows : 1) The paradigm of information user study is changing from the system-centered to the user-centered one. 2) The researchers describe the user's internal cognitive process as the starting point of the information service. 3) The user's personal cognitive process influence the process of the information service over. And the focus is a microscopic one including the factors of the perception and recognition of the stimulus, remembering and searching information, reasoning the rules, recognition of the patterns, formalization of the concepts, etc. 4) The information librarian performs the role as a knowledge/ information system interface, and his knowledge structure reflects the organization of that knowledge/information system. 5) The information librarians can perform their role as information specialists actively and offensively. And the performance of the librarians can be measured on the scales of the su n.0, pplying capability of relevant information and the client satisfaction.

• 정보관리연구
• /
• 제28권2호
• /
• pp.54-70
• /
• 1997

국내 최대 문헌복사기관인 산업기술정보원의 문헌복사이용에 관한 통계를 기반으로 KINITI의 문헌복사활동현황과 국내 이용자들의 문헌복사 이용형태를 조사하였다. 1996년도 이용통계를 중심으로 문헌복사 처리건수, 이용자의 신청방법, 제공방법, 불능건수, 문헌처리일수, 연간물 이용빈도별 문헌순위 등을 통계적으로 산출하여 설명하였다. 1996년말 현재 문헌신청건수는 456,829건으로 전년도 대비(446,065건) 2.4% 증가하였다.

• 대한안전경영과학회지
• /
• 제11권3호
• /
• pp.95-103
• /
• 2009

Recently the information system introduction and the application which use the computer are increasing. The efficient operation of information system helps corporations to improve productivity, customer service and corporate competitive power. SaaS(Software as a Service), which is the developed type of outsourcing in the area of information technology, is to use standardized and packaged application by hosting from the outside of enterprise. SaaS is not developed yet as much as people's interest about that in the initial stage, but its related technology and service capacity are accumulated after repeated trial and error, and it's ready to activate the industry. In the area of information system, studies on the measurement of service quality were followed. But there is little study on service quality measurement in the field of SaaS(Software as a Service). The purpose of this study was to divides the SaaS with e-SERVQUAL and it consider the relationship with the perceived recognition and the usage intention. According to this, variables of traditional research were rejected because SaaS is not developed yet in Korea. But information had a strong effect on perceived recognition. Therefore, business related with in SaaS must have provided a correct information about various applications.

• 정보관리학회지
• /
• 제23권2호
• /
• pp.81-96
• /
• 2006

웹기반 학술정보 커뮤니케이션이 보편화되고 정보공급자 및 이용자와의 직접적인 커뮤니케이션이 확산되는 등 원문서비스 환경의 변화는 원문서비스 기관에 적지 많은 영향을 미치고 있다. 특히 웹을 통하여 이용자에게 원문을 제공하는 전자원문서비스의 등장은 전자형태 정보의 신속하고 용이한 복제 및 배포로 인하여 그 운영에 있어서 저작권과의 마찰을 피할 수 없다. 이 연구에서는 원문서비스 환경의 주요 변화와 동향을 검토하고, 해외 전자원문서비스 사례를 파악함으로써 국내 웹기반 원문서비스인 e-DDS가 국내 저작권법에서 이슈가 되는 부분 및 향후 해결해 나가야 할 부분들을 검토하고자 한다.

• 유통과학연구
• /
• 제20권10호
• /
• pp.105-117
• /
• 2022

Purpose: The digital healthcare business is rapidly growing due to the COVID-19 pandemic, and the medical service platform business based on smartphone apps is globally expanding. This study targeted medical information online to offline (O2O) platform users in the medical service field. It verified the effect relationship revealed in the continuous use intention of the platform with the mediation of platform quality components, namely perceived benefits, flow experience, and use satisfaction. Research design, data and methodology: Based on previous studies, three medical information O2O platform quality components, namely system quality, information quality, and service quality, were defined. And the questionnaire survey was carried out targeting 359 leading medical information O2O platform users in Korea. Results: As a result of the analysis, it was confirmed that system quality and service quality had a positive (+) effect on satisfaction and continuous use intention with the mediation of perceived benefits and flow experience. Meanwhile, information quality had a negative effect (-) on perceived benefits and flow experience and did not affect use satisfaction and continuous use intention. Conclusions: Consequently, it was ascertained that the system quality and service quality affecting user behavior and experience were more significant factors than information quality to medical information O2O platform users from the medical service aspect.

• 한국경영과학회:학술대회논문집
• /
• 한국경영과학회 2003년도 추계학술대회 및 정기총회
• /
• pp.289-292
• /
• 2003

SME's (Small and Medium-sized Enterprises) have limited resources to build information systems on their own. We suggest what government need to do to support SME's, which includes establishing a one-stop service center, outsourcing of public service, and triggering strategy In order for the government support to be effective, it should serve SME's needs continuously and professionally.

• 인터넷정보학회논문지
• /
• 제19권3호
• /
• pp.57-66
• /
• 2018

계산과학공학 소프트웨어 플랫폼인 EDISON( EDucation-research Integration through Simulation On the Net )은 클라우드 컴퓨팅 기반 웹서비스로서, 해석 소프트웨어를 이용한 웹 기반 시뮬레이션 서비스이다. EDISON에서는 사용자의 로컬 자원으로는 해석이 어렵거나 불가능한 계산과학공학 해석 문제를 웹 서비스를 통해 사용자에게 제공하며 미리 구축되어 있는 인프라 및 다양한 계산 노드를 통해 사용자에게 해석 결과를 제공한다. 그 결과로 사용자의 디바이스, 운영체제에 관계 없이 EDISON에 접근하여 계산과학 공학 해석 시뮬레이션을 수행할 수 있도록 웹 포털 환경에서 시뮬레이션 실행 환경을 제공한다. 본 연구의 목적은 현재 사용자에게 제공되고 있는 계산과학 공학 시뮬레이션 및 해석 결과 분석 플랫폼인 EDSION 시스템에 통합적인 유저 인터페이스를 제공하기 위한 워크벤치 기반 실시간 동적 서비스 설계 및 구축에 있다. 또한 로컬에서 사용하는 계산과학공학 시뮬레이션 소프트웨어 환경과 유사한 사용자 유저 인터페이스를 가지며 다양한 해석기와 전처리기, 해석 시뮬레이션 소프트웨어 등의 동적인 웹 환경을 구성할 수 있는 워크벤치 기반 사용자 시뮬레이션 서비스 환경 구성에 대해 고안하였다. 이러한 웹 서비스를 제공하기 위해 사용자에게 필요한 서비스를 포틀릿 단위로 구성하였으며, 그 결과로 워크벤치를 이용한 시뮬레이션 서비스를 구축하였다.

• KSII Transactions on Internet and Information Systems (TIIS)
• /
• 제12권11호
• /
• pp.5269-5286
• /
• 2018

Task scheduling is one of the key issues in improving system performance and optimizing resource management in cloud computing environment. In order to provide appropriate services for heterogeneous users, we propose a novel task scheduling strategy with service differentiation, in which the delay sensitive tasks are assigned to the rapid cloud with high-speed processing, whereas the fault sensitive tasks are assigned to the reliable cloud with service restoration. Considering that a user can receive service from either local SaaS (Software as a Service) servers or public IaaS (Infrastructure as a Service) cloud, we establish a hybrid queueing network based system model. With the assumption of Poisson arriving process, we analyze the system model in steady state. Moreover, we derive the performance measures in terms of average response time of the delay sensitive tasks and utilization of VMs (Virtual Machines) in reliable cloud. We provide experimental results to validate the proposed strategy and the system model. Furthermore, we investigate the Nash equilibrium behavior and the social optimization behavior of the delay sensitive tasks. Finally, we carry out an improved intelligent searching algorithm to obtain the optimal arrival rate of total tasks and present a pricing policy for the delay sensitive tasks.