• Title/Summary/Keyword: Satisfaction Score

Search Result 2,086, Processing Time 0.027 seconds

A Study on the perception Level of Nursing Students in the First Clinical practice (첫 임상 실습에 대한 간호학생의 인지 정도에 관한 연구)

  • Park Chung-Ja;Lee Kyung-Hee
    • Journal of Korean Academy of Fundamentals of Nursing
    • /
    • v.1 no.2
    • /
    • pp.149-164
    • /
    • 1994
  • This stidy was carried out for purpose of investigating the degree of perception in the First clinical practice. The data of this study were collected by self-reported questionnaire composed of 5point rating scale measure the ideal level, satisfaction level and Stress level. For the analysis of the data, percentage, MANOVA, ANOVA and Scheffe test were 216 nursing students in 1 Junior College and 2 university in Taegu. Data was administrated from October 4 through 13, 1994 The results were as follow : 1. The average mean Score for the ideal level was 3.91 with a maximum possible score 5points. The highest mean score was infection controll 4.40 and the lowest mean score was comfort measure 3.44. The average mean score for the satisfaction level was 3.33 with a maximum possible score 5points. The highest mean score was Medication 3.54 and the lowest mean score was communication 3.01. The average mean score for stress level was 3.10 with a maximum possible score 5points. The highest mean score was spiritual and psychological care 3.45, the lowest mean score was Temperature controll 2.51. 2. In the analysis of the relationship between the ideal level, Satisfaction level and Stress level, no significant differance was found in college and university, religion, admission, satisfaction, health, economy, parent 3. In the analysis of the relationship between the ideal level, satisfaction level, stress level and general characteristics, significant difference was found in economicststus in the ideal level. Significant difference was found in economic status(upper class, middle class)in Scheffe test of the ideal level.

  • PDF

A Study of Nursing Care Satisfaction and the Image of Nurses As Compared Between Home Health Care and Hospitalized Clients (가정간호대상자와 입원간호대상자의 간호만족도 및 간호사이미지 비교)

  • Yong, Jin-Sun;Han, Sung-Suk;Yoo, In-Ja;Hong, Hyun-Ja
    • Journal of Home Health Care Nursing
    • /
    • v.9 no.1
    • /
    • pp.14-26
    • /
    • 2002
  • The purpose of the study was to compare both the nursing care satisfaction and the image of nurses as experienced by home health care clients and hospitalized clients. For the descriptive survey study. data were collected from 69 home heath care clients and 342 in-patients in a university hospital. The tools used for the study were modified by Quality Patient Care Scale(Wandelt & Ager. 1974) and Image of Nurses (송인자, 1993). The data were analyzed using Pearson Correlation. Scheffe test. factor analysis. t-test. and ANOVA. The major findings were as follows: Regarding nursing care satisfaction, the mean score of total nursing care satisfaction in home health care clients was 3.28 out of 4.0. Among five domains, the domain with the highest score was the psychosocial domain, followed by the general. the professional. the physical. and the communication domain. The level of nursing care satisfaction was not significantly different according to demographic variables except for age: the age group of 41-60 showed the highest score (p<0.05). The mean score of total nursing care satisfaction in hospitalized clients was 2.95 out of 4.0. Among five domains, the domain with the highest score was the psychosocial domain, followed by the physical and the communication. the professional. and the general domain. The level of nursing care satisfaction was not significantly different according to demographic variables except age: the higher the age the higher the score (p<0.05). The levels of nursing care satisfaction in all five domains were significantly higher in home health care clients than in hospitalized clients(p=0.0005). Regarding image of nurses, the mean score of total image of nurses in home health care clients was 3.32 out of 4.0. Among four domains, the domain with the highest score was the sincerity domain, followed by the kindness. the spirit. and the knowledge and skill domain. The level of image of nurses was not significantly different according to demographic variables. The mean score of total image of nurses in hospitalized clients was 3.05 out of 4.0. Among four domains. the domain with the highest score was the sincerity domain, followed by the kindness, the knowledge and skill, and the spirit domain. The level of image of nurses was not significantly different according to demographic variables. The levels of image of nurses in all four domains were significantly higher in home health care clients than in hospitalized clients (p=0.001). Both the levels of nursing care satisfaction and image of nurses, part of an evaluation for quality of nursing care were significantly higher in home health care clients than in hospitalized clients. In light of the findings, we could consider that home health care nurses provided client-centered comprehensive nursing care. However, nurses need to have methods that more promote the social recognition of the image of nurses and nursing care services as well as professional knowledge and skills.

  • PDF

The relationship between the personality types and satisfaction of education in dental hygiene students (일부 치위생(학)과 학생의 성격유형과 교육만족도의 관련성)

  • Kim, Chang-Suk;Cheon, Sae-Hee;Cho, Mi-Suk
    • Journal of Korean society of Dental Hygiene
    • /
    • v.14 no.6
    • /
    • pp.943-949
    • /
    • 2014
  • Objectives: The purpose of the study is to investigate the relationship between the personality types and satisfaction of education satisfaction in dental hygiene students. Methods: A self-reported questionnaire was filled out by 898 students in Busan, Gyeongnam, and Ulsan from March 2 to 25, 2014. Data were analyzed through t-test, correlation analysis, and multiple regression analysis. The instruments used personality types and satisfaction of education. The personality types was adapted from Korean Eyesenck Personality Questionnaire that was modified by Lee on the basis of Eysenck Personality Questionnaire(Eysenck & Eysenck, 1971). The questionnaire consisted of 44 questions including extroversion factors(18 questions) and neurotic tendency(26 questions). The questionnaire was score by Likert 5 scale. Cronbach alpha was 0.835 in the study. The neurotic tendency consisted of 26 questions and the higher score showed the higher neurotic tendency. Cronbach alpha was 0.927 in the study. The instrument for satisfaction of education was adapted from Kim and Go and partly modified. The instrument was categorized into dental hygiene department satisfaction(6 questions), major satisfaction(6 questions), facilities satisfaction(4 questions), lecture satisfaction(7 questions), and faculty satisfaction(4 questions). The instrument was scored by Likert 5 scale. Cronbach alpha of education satisfaction was 0.928 in the study. Results: Extroverted students showed 3.70 point which was the highest score in the department satisfaction(p<0.001). Less neurotic students showed 3.68 point which was the highest score in the department satisfaction(p<0.001). There was a strong positive correlation between the major satisfaction and department satisfaction(p<0.01). The personality types that affected the education satisfaction were related to the extroverted students and less neurotic students(p<0.01). Conclusions: The personality types had much influences on the satisfaction of the major and academic accomplishment.

A Study on the Job Satisfaction and It's related Variables (직무만족(職務滿足)과 관련(關聯) 변인(變人)에 관한 연구(硏究))

  • Choi, Seog-Soon
    • Journal of Technologic Dentistry
    • /
    • v.13 no.1
    • /
    • pp.99-122
    • /
    • 1991
  • This study was conducted to investigate the job satisfaction of the dental technicians and evalate the relationship between it’s scores and certain variables. One hundred eighty dental technicians were sampled from 300 among the 2552 dental technicians by wide distribution method, in September 1990. Data were collected by administering the instrument, the researcher developed for measuring the independent and dependent variables. The statistical methods utilized in this study were one-way analysis of variance, correlation and multiple regression analysis. The data were analyzed by SPSS(Statistical Package for Social Science), utilizing PC. The statistical significance was tested at 0.05 level. The major findings of the study were as follows : 1. The job satisfaction measuring instrument, the researcher developed, could measured the job satisfaction of dental technicians. The Maximum score of the instrument was 125, the highest score of dental technicians was 106, the lowest score was obtained 38, the mean score was 72.228 and standard deviation was 12.804. 2. The personal variables of dental technicians were related with the job satisfaction scores. The job satisfaction scores were positively correlated, at 0.01 level, with the scores of age(r=0.379), year(r=0.218), aptitude(r=0.415), marry(r=0.202), income(r=0.381), career(r=0.316). 3. The family variables scores of dental technicians were not correlated with the job satisfaction scores. 4. The personal characteristics of dental technicians were related with the job satisfaction. The job satisfaction score were positively correlated beyond the significant level, with the cheerfulness scores(r=0.398) and stability scores(r=0.224). 5. The job-related variables of the dental technicians were related with the job satisfaction scores. The correlation coefficient between job satisfaction scores and turnover scores was r=0.23, and quantity scores was r=0.300.

  • PDF

Professionalism and job satisfaction in dental hygienists (임상치과위생사의 전문 직업성과 직무만족도)

  • Lee, Seong-Sook
    • Journal of Korean society of Dental Hygiene
    • /
    • v.13 no.4
    • /
    • pp.535-542
    • /
    • 2013
  • Objectives : The purpose of this study was to examine the correlation between the professionalism and job satisfaction of clinical dental hygienists. Methods : The subjects were 310 dental hygienists in private and group practiced dental clinics. A self-reported questionnaire was conducted from December, 2012 to February, 2013. Data were analyzed using SPSS WIN 12.0. Results : Dental hygienists revealed the highest score in a sense of calling (3.41) and the lowest score in professionalism (2.85). They showed the highest score in the relationship with dentists (3.56) and the lowest score in pay (2.83). Highly educated and aged dental hygienists wanted to get more clinical career as professionalist. So there was a very significant positive correlation between professionalism and job satisfaction. Conclusions : Dental hygienists showed job satisfaction. Therefore it is important to develop the linking system of professionalsim and human resources development program.

An Analysis of Customer Satisfaction by Operational Characteristics in Business & Industry Foodservice Operated by Contracted Foodservice Management Company (위탁운영 사업체급식소의 운영현황에 따른 고객만족도 분석)

  • Yang, Il-Sun;Han, Kyung-Soo
    • Journal of the Korean Society of Food Culture
    • /
    • v.14 no.5
    • /
    • pp.487-495
    • /
    • 1999
  • The objectives of this study were to analyze customer satisfaction by operational characteristics in business & industry foodservice operated by contracted foodservice management company. The instruments were developed by reviewing literatures on customer satisfaction and by intervewing with managers, employers and customers. A total of 1000 questionnaires were hand delivered at the ten contracted foodservice operations by designated coordinators. A total of 833 questionnaires were usable; resulting in an 83.3% response rate. Statistical data analysis was completed using the SAS 6.04 for description, T-test, ANOVA. Overall customer satisfaction score for office building foodservice was significantly higher than those for manufacturing company foodservice. As for the type of management contracts, overall customer satisfaction score for management fee contracts was significantly higher than those for profit and loss contracts. With regard to payment method, overall customer satisfaction score for meal card was higher than those for POS system. Concerning the categories of service, overall customer satisfaction for combo-tray service was higher than those for cafeteria-tray service and partially self-service. As for types of menus, the score of overall customer satisfaction was not significantly different between cafeteria menu and double choice menu.

  • PDF

Pain Relief and Satisfaction by Hydrotherapy among Urban Elderly (일부 노인들의 수치료에 의한 통증경감과 만족도 조사)

  • Lee, In-Hak;Youn, Jung-In;Moon, Seng-Ki
    • The Journal of Korean Physical Therapy
    • /
    • v.14 no.3
    • /
    • pp.273-296
    • /
    • 2002
  • This study was conducted to investigate the pain relief score and the degree of satisfaction among elderly people. This study has done from July 11th, 2001 to August 31st, 2001 at Hydrotherapy Facility in the College of Bogun(Taejon Health Sciences College) located in Taejeon, Korea. Eighty-eight patients were participated to the questionnaire. The results were as follow. 1. The mean value of the pain relief score in the female group was higher than the mean value of the pain relief score in the male group(p<0.05). The mean value of the pain relief score in the group having religion was higher than the group not having religion(p<0.05). The pain relief score was not significantly different in age, presence of spouse, the way of housing, and academic background. The degree of satisfaction was not significantly different in sex, age, presence of spouse, the way of housing, religion, and academic background. 2. The pain relief score and the degree of satisfaction were not significantly different in the presence of comorbidity, going with the hydrotherapy, and the moment of diagnosis. 3. According to the ADL, the mean value of the pain relief score in the Independent was higher than the mean value in maximal assistance and minimal assistance(p<0.05). Independent, maximal assistance and minimal assistance were not significantly different in the degree of satisfaction (p<0.05). 4. The pain relief score and the degree of satisfaction were not significantly different in the legion of pain.

  • PDF

The Effects of Sensory Experiences of Customers Visiting Family-Style Restaurants on Customer Satisfaction (패밀리 레스토랑 매장 내 감각체험이 고객만족에 미치는 영향)

  • Huh, Eun-Jeong;Kim, Woo-Sung;Jung, Yoon-Sun
    • Korean Journal of Human Ecology
    • /
    • v.19 no.3
    • /
    • pp.523-536
    • /
    • 2010
  • This study analyzed the effects of demographic factors and sensory experiences of customers on customer satisfaction, using data from 302 customers in the Pusan, Ulsan, and Kyungnam areas who have visited family restaurants within 3 month period prior to the study. This study defined the sub-factors of sensory experience as vision, sound, smell, taste, and touch, and defined the sub-factors of customer satisfaction as main services, supplementary facilities, services related to sales promotion, served food, and the location of a restaurant. The study revealed that each evaluation score of the sub-factors of sensory experience and each evaluation score of the sub-factors of customer satisfaction was a little higher than the middle score. Respondents evaluated taste as the highest score among the sub-factors of sensory experience and evaluated main services as the highest score among the sub-factors of customer satisfaction. In terms of the effects of the sub-factors of sensory experiences and demographic factors on overall customer satisfaction, more positive taste experience, vision experience, and sound experience led to higher overall customer satisfaction and the married group in terms of marital state gave higher evaluation scores on overall customer satisfaction than the counterpart. In terms of the effects of the sub-factors of sensory experiences and demographic factors on individual customer satisfaction, consumers' sensory experiences were shown to exert far greater influences than the demographic variables.

A Study on Satisfaction and Experience of Clinical Practice & Direction for Clinical Education: Focused on Maternity Nursing Practice (일 대학 간호학생의 임상실습 만족도, 실습경험 분석 및 개선방향 제시 -모성간호학 임상실습 중심-)

  • Lee, Seoung-Eun
    • The Journal of Korean Academic Society of Nursing Education
    • /
    • v.7 no.2
    • /
    • pp.333-348
    • /
    • 2001
  • The study was intended to investigate the degree of satisfaction and experiences of maternity nursing practice and to examine the relationships between satisfaction and experiences. Data were collected from a college located in Inchon from April 2, 2001 to October 30, 2001. A general characteristics questionnaires, questionnaire for clinical practice satisfaction and maternity nursing clinical checklist were used to measure the satisfaction and experiences of maternity nursing practice. The subject were supposed to record their clinical experience in maternity clinical practice checklist. 153 questionnaires for satisfaction of clinical practice and 178 maternity nursing clinical practice checklists used for analysis. The data were analyzed by SPSS-PC+ program. The results of this study were as follows ; 1) The mean score of satisfaction of clinical practice was 3.34(a perfect score 5) and among the 4 categorial components from the questionnaire of satisfaction the score of 'clinical practice teaching' was high(3.85) and 'clinical practice environment(2.91)' and 'clinical practice contents(2.90)' was relatively low. 2) There was significant value between place of clinical practice and clinical practice satisfaction among 7 clinical practice hospital and the most high score of clinical practice satisfaction is 3.70 and the low score is 2.91(F=7.706, p<.001). The score of delivery room was significantly higher than the OBGY room and there was significant value among the place of clinical practice(DR : F= 6.441, p<.001, OBGY room : F=7.908, p<.001). 3) In delivery room, the frequency of observation are 2.61 day, the frequency of practice are 1.33 day and in OBGY room the frequency of observation are 1.73 day, the frequency of practice are 1.31 day for 2 week of maternity clinical practice and the most frequent practice of maternity nursing care was checking vital sign. 4) There were significant relationships between the ranking score of clinical satisfaction and clinical experiences in maternity nursing practice. Based on the results, it is suggested that the satisfaction of clinical practice was related to environment of clinical practice and it is necessary to improve environment of clinical practice and make a strategies to enhance the quality of maternity clinical experience.

  • PDF

A Study on Leisure Activities, Leisure Life Satisfaction, Perceived Health Status and Depression in the Elderly (노인의 여가활동, 여가생활만족도, 지각된 건강상태 및 우울에 관한 연구)

  • Bak, Hae-Kyoung
    • The Korean Journal of Rehabilitation Nursing
    • /
    • v.12 no.2
    • /
    • pp.112-119
    • /
    • 2009
  • Purpose: The purpose of this study was to investigate leisure activities, leisure life satisfaction, perceived health status and depression in the elderly and to examine the relationships among those variables. Method: The subjects were 204 elderly visiting a senior welfare service center in G city. Data were collected from September 14 to 18 in 2009. All subjects agreed to participate and filled out the survey questionnaire after signing the consent form. Results: 1) The mean score of leisure activities was 2.81; the mean score of leisure life satisfaction was 4.14; the mean score of perceived health status was 8.92; the mean score of depression was 5.13 and 42.2% of the subjects belonged to the depression group. 2) The level of leisure activities was significantly different according to education level, religion, spouse and pocket money. The level of leisure life satisfaction was significantly different according to religion and pocket money. The level of perceived health status was significantly different according to sex, education level and pocket money. The level of depression was significantly different according to spouse and pocket money. 3) Leisure activities showed positive correlation with leisure life satisfaction and perceived health status, but showed negative correlation with depression. Conclusion: These findings showed the need for the health promotion program that increases leisure activities and leisure life satisfaction without economic burden.

  • PDF