• Title/Summary/Keyword: Satisfaction Evaluation

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Development and Evaluation of Nutrition Education Media for Breast Cancer (유방암 환자를 위한 영양교육매체 개발 및 평가)

  • Park, Sang-Hyun;Joo, Na-Mi
    • Korean Journal of Community Nutrition
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    • v.13 no.4
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    • pp.510-519
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    • 2008
  • This study was conducted to develop and evaluate nutrition education media for breast cancer. The booklet was developed and consisted of breast cancer and diet, breast cancer and nutrition, breast cancer and food safety and Ingredients and recipes for breast cancer. The questionnaire requested information related to demographics, importance and satisfaction of evaluation for nutrition education media, evaluation of each chapter, and satisfaction of educational media. The data were analyzed using SPSS for Windows(version 12.0). The results were summarized as follows. The importance score for nutrition education media was higher than the satisfaction score. As a result of IPA analysis, quadrant I included 'comprehension', 'appropriateness of media', 'emphasis of the point'. Quadrant II classified with 'appropriateness of terms', 'interest', 'authenticity', 'appropriateness of illustrations'. Quadrant III included 'appropriateness of color and calligraphy', 'simplicity'. Quadrant IV classified with 'appropriateness of examples', 'concreteness'.

The College Students' Satisfaction related to Expectation and Interaction in the Online Counseling Courses

  • HEO, JeongChul;HAN, Su-Mi
    • Educational Technology International
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    • v.12 no.2
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    • pp.117-134
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    • 2011
  • Online education is moving forward with more interactive environments due to the availability of new technologies. In addition, many researches have represented that interaction and high motivation are very critical factors in order to improve students' motivation and teaching effectiveness in online learning and education. Therefore, it is very meaningful for students and educators that motivation and effectiveness are observed by positive expectation and interaction satisfaction in their online counseling courses. For this study, two important instruments are used: Modified Short Forms of Instructional Materials Motivation Survey and Student Evaluation of Online Teaching Effectiveness. Results show that high expected students who are satisfied with interaction indicate higher motivation and evaluation on the online teaching effectiveness than low expected students who are not satisfied with interaction.

Comprehensive Evaluation of Freeway Surface Conditions based on User's Satisfaction (이용자 만족도를 고려한 고속도로 노면상태 종합평가에 관한 연구)

  • Son, Young-Tae;Lee, Jin-Kak;Lee, Shin-Ra;Jung, Chul-Gie
    • International Journal of Highway Engineering
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    • v.12 no.3
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    • pp.37-47
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    • 2010
  • This research is aimed at comprehensively evaluating the condition of a road surface of a highway in satisfaction of its users. This research conducted an overall evaluation of a road surface condition by adding qualitative data, or a driver's satisfaction to the existing quantitative elements, whereas the existing research put its focus on a correlation analysis with quantitative factors and qualitative factors through a statistical method. As for an evaluation method, this research conducted an overall evaluation by using Grey System Theory which makes possible an integrated evaluation. The analyzed results make it possible to diagnose the current conditions of each section of object roads and to predict the potentially changeable conditions for the time to come. In addition, these analyzed results could hopefully be applied to the maintenance of freeways through diverse methods. It is hoped that the evaluation of a road surface condition of a highway in satisfaction of its user could be helpful to keeping up the satisfaction of a driver and passenger on the highway by more than a certain level. In addition, the analyzed data on the influence of data value observed by comprehensively evaluating a variety of elements could be used as a secondary means of the decision-making process in relation to road maintenance. On top of that, it could be used as a means of improving road maintenance system and offering the improved driving environment of the highway.

A Study on the Brassiere Wearing Evaluation for Augmentation of Mammaplasty Patients (시판 유방 확대 수술 환자용 브래지어의 착의 평가)

  • Yi, Kyong-Hwa;Nam, Young-Ran
    • Journal of the Korean Society of Clothing and Textiles
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    • v.42 no.5
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    • pp.737-752
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    • 2018
  • The frequency of breast augmentation surgery continues to increase annually; however, the method of follow-up care varies from hospital to hospital. In particular, many different types of post-operative bras are available in the market. This study evaluated the wearing comfort of various commercial bras that were worn immediately after breast enlargement surgery prior to the manufacture of the bra. According to interviews of medical professionals and market research, five types of brassiere were selected and evaluated by wearing satisfaction, functional performance, and an external appearance test for 6 subjects with breast augmentation surgery. The evaluation questionnaires were based on a 5 point Likert scale with data analyzed using SPSS 20.0. The study results revealed that the bra with the highest degree of satisfaction was CNB (without bra cup) type. However, the use of CNB type showed dissatisfaction in functional evaluation questions regarding breast shaking and material & tactile sensation. In the future, it is necessary to develop a new post-operative brassiere based on a CNB type bra that showed the best evaluation. However, it is also necessary to identify the merits of the other four experimental bras and reflect these advantages.

Development of a Usability Evaluation Structural Model on Car Driver (승용차 운전자에 대한 사용성 평가 구조 모형 개발)

  • Park, Jun-Soo;Park, Sung-Joon;Lim, Young-Jae;Jung, Eui-S.
    • Journal of the Ergonomics Society of Korea
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    • v.29 no.6
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    • pp.843-851
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    • 2010
  • This study aims to systematically develop a usability evaluation model using the Structural Equation Model (SEM) from experiment of usability on using vehicle. Vehicle developers have been adding many functions for enhance the user satisfaction. But it will be made the trade-off problem of usability and design elements of vehicle interior from attempt to make best usability satisfaction in a restricted space. To solve the trade-off problem, we set a new solution criterion from usability evaluation model. The usability experiment is based on major activity pool from derived user's acts pattern in vehicle for make more accurate usability evaluation model. And this model was built with twenty-nine measurement variables for the evaluation of usability of vehicle user. As a result, the proposed SEM model showed statistical significance as well as a high level of R Square (0.7144). This model shows the relationships of detailed usability and design elements. According to the result, this study introduces the criterion to secure the best satisfaction of usability and design elements.

Building a Customer Satisfaction Information System for Intensified Strategy Development

  • Koo, Ja-Yeoul
    • Journal of Global Scholars of Marketing Science
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    • v.6
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    • pp.167-184
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    • 2000
  • Previous models of consumer post-purchase evaluation behavior have treated customer satisfaction as a transaction-specific construct. In the present paper, a conceptual framework that describes customer satisfaction measurement as a process is developed. The framework explains customer satisfaction as a dynamic process encompassing five stages-search, interaction, experience, service, and longevity. It is proposed that organizations should develop information systems to measure customer satisfaction during all five of the stages and disseminate such information throughout the organization as part of their Total Quality Management efforts.

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A Study on the User Satisfaction of Public Library Users in Korea (우리나라 공공도서관의 이용자만족도에 관한 연구: 2010 공공도서관 운영 평가 이용자만족도 조사 결과를 중심으로)

  • Cha, Sung-Jong
    • Journal of the Korean Society for information Management
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    • v.28 no.1
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    • pp.285-308
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    • 2011
  • This study examines user satisfaction in public libraries nationwide. It analyzes service quality factors that affect user satisfaction of public library patrons and identify sub-factors of service quality that affect the overall user satisfaction. User satisfaction factors were developed to measure library satisfaction in all aspects of the library service. Six variables were identified, including volume of books, staff, programs, facilities, online services, and information availability. According to survey findings, general library satisfaction was strongly correlated with information availability, facilities, and staff. Relatively lower levels of satisfaction were identified in the areas of online services and programs. All six service quality factors were statistically significantly associated with user satisfaction, where information availability, facilities, and volume of books showed stronger associations than the other three factors.

Key Factors for Invigorating Customer Satisfaction Management from TQM Perspective (TQM관점에서 고객만족경영 활성화를 위한 핵심요인)

  • Suh, Chang-Juck;Hwang, Hye-Mi
    • Journal of Korean Society for Quality Management
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    • v.39 no.1
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    • pp.45-56
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    • 2011
  • The purpose of this research is to find key factors to invigorate customer satisfaction management from TQM perspective. Consequently, the results show that CS leadership has an effect on team competency, CS evaluation and feedback, and customer information system positively. Team competency and CS evaluation and feedback take positive effects on improving activities for customer focus. Improving activities for customer focus takes positive effects on result of customer satisfaction significantly.

The Condition Analysis about Job Satisfaction and Separation Propensity of Foodservice Industry Culinary Employee′s (외식산업 조리종사자의 직무만족과 이직성향에 대한 실태분석)

  • 이선호;김선희;김민수
    • Culinary science and hospitality research
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    • v.9 no.4
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    • pp.37-53
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    • 2003
  • The purpose of this study was to find out efficient control plan for productivity increase. To analyze the data, the measure of question a paper was used to 5 a point measure, statistics disposition was used to SPSS, the analyze method was used to frequency analyze, trust degree analyze, difference analyze useful average value, person's correlation analyze, revolution analyze. The results of this study could be explained as follow: First, find out high change separation propensity. Secondly, was subjected important for atmosphere composition and was required strategy consideration for stable job recognition. Third, was operated affirmative to recognition about separation and was increased to job satisfaction according as a colleague relation and team work. Fourth, was increased to comparative separation propensity in case that high job satisfaction. Therefore it is required interesting labor item and treatment development about personal evaluation.

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The Planning Directions corresponding to Satisfaction of Residents on Housing Environment in Rural Munhwa-Mauel (거주자의 만족도에 근거한 농촌 문화마을의 계획방향)

  • 전영미;윤정숙
    • The Korean Journal of Community Living Science
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    • v.11 no.2
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    • pp.15-27
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    • 2000
  • The objective of this dissertation is to provide appropriate planning guidelines making on Munwha-Mauel. This study carries out the investigation on rural housing environment conditions and conducts the subjective evaluation by residents about the conditions. Both a field survey and a questionnaire survey are used for the study. The evaluation of housing environment are based on safety, health, efficiency, amenity, and local community. The concepts suggested by WHO are adjusted for the study. Eight villages were selected comprising of two newly built, four expanded, and two renovated. As a results of this study, residents´ satisfaction about the housing environment is categorized by the village type, whether a resident works on agriculture, and the residential backgrounds The results show evident differences. Important variables which affect the overall satisfaction are the interactions among the residents, the living convenience. Planning guidelines on Munwha-Mauel are suggested to based on the results.