• Title/Summary/Keyword: SEM(Structural equation modeling)

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Customer satisfaction and competitiveness in Global Company: Structural Equation Modeling(SEM) approach to identify the role quality factor (글로벌 기업의 고객만족과 경쟁력 모델 구축: 품질요인확인을 위한 구조방정식모델 적용)

  • Kim, Gye Soo;Park, Jong Cheol
    • Journal of Korean Society for Quality Management
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    • v.43 no.1
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    • pp.43-56
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    • 2015
  • Purpose: In this research, We made the conceptual frameworks for SEM(Structural Equation Modeling) on Global quality's origin and empirical research. Developing conceptual frameworks is an important step in theory building and theory testing. This research model was developed by strong theoretical foundation which is quality and systematical model. Methods: Questionnaire was developed, and data was collected and analyzed for this study. The analysis was conducted using SEM(Structural Equation Modeling). Results: Results show that process quality and interaction quality are important drivers in customer satisfaction. Customer satisfaction is strongly impact on customer loyalty(repeated purchase). Conclusion: In turbulent business era, Global company require not only excellent quality but also create customer oriented culture and control over operation in the foreign country.

A Tutorial on Covariance-based Structural Equation Modeling using R: focused on "lavaan" Package (R을 이용한 공분산 기반 구조방정식 모델링 튜토리얼: Lavaan 패키지를 중심으로)

  • Yoon, Cheol-Ho;Choi, Kwang-Don
    • Journal of Digital Convergence
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    • v.13 no.10
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    • pp.121-133
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    • 2015
  • This tutorial presents an approach to perform the covariance based structural equation modeling using the R. For this purpose, the tutorial defines the criteria for the covariance based structural equation modeling by reviewing previous studies, and shows how to analyze the research model with an example using the "lavaan" which is the R package supporting the covariance based structural equation modeling. In this tutorial, a covariance-based structural equation modeling technique using the R and the R scripts targeting the example model were proposed as the results. This tutorial will be useful to start the study of the covariance based structural equation modeling for the researchers who first encounter the covariance based structural equation modeling and will provide the knowledge base for in-depth analysis through the covariance based structural equation modeling technique using R which is the integrated statistical software operating environment for the researchers familiar with the covariance based structural equation modeling.

A Stagewise Approach to Structural Equation Modeling (구조식 모형에 대한 단계적 접근)

  • Lee, Bora;Park, Changsoon
    • The Korean Journal of Applied Statistics
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    • v.28 no.1
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    • pp.61-74
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    • 2015
  • Structural equation modeling (SEM) is a widely used in social sciences such as education, business administration, and psychology. In SEM, the latent variable score is the estimate of the latent variable which cannot be observed directly. This study uses stagewise structural equation modeling(stagewise SEM; SSEM) by partitioning the whole model into several stages. The traditional estimation method minimizes the discrepancy function using the variance-covariance of all observed variables. This method can lead to inappropriate situations where exogenous latent variables may be affected by endogenous latent variables. The SSEM approach can avoid such situations and reduce the complexity of the whole SEM in estimating parameters.

The Structural Equation Modeling in MIS : The Perspectives of Lisrel and PLS Applications (경영정보학 분야의 구조방정식모형 적용분석 : Lisrel과 PLS 방법을 중심으로)

  • Kim, In-Jai;Min, Geum-Young;Shim, Hyoung-Seop
    • Journal of Information Technology Services
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    • v.10 no.2
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    • pp.203-221
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    • 2011
  • The purpose of this study is to investigate the applications of Structural Equation Modeling(SEM) into MIS area in recent years. Two methodologies, Lisrel and PLS, are adopted for the method comparison. A research model, based upon TAM(Technology Acceptance Model) is used for the analysis of the data set of a previous study. The research model includes six research variables that are composed of twenty-eight question items. 272 data are used for data analyses through Lisrel v.8.72 and Visual PLS v.1.04. This study shows the statistical results of Lisrel are the same to those of PLS. The contribution of this study can be suggested as the followings; (1) A theoretical comparison of two methodologies is shown, (2) A statistical analysis is done at a real-situated data set, and (3) Several implications are suggested.

The Service Recovery Strategies, Customer Satisfaction, Customer Loyalty

  • Kim, Gye-Soo
    • International Journal of Quality Innovation
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    • v.8 no.1
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    • pp.76-86
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    • 2007
  • This paper reports on a study investigating key attributes of service recovery strategies in internet shopping mall. In theses day, service recovery has received important attention in the service operation management literature. Service recovery involves those actions designed to resolve problems, alter negative attitudes of dissatisfied consumers and to ultimately retain these customers. The study examined that service recovery strategies (apology, compensation) impact on the customer satisfaction. And customer satisfaction impacts on customer loyalty with SEM (Structural Equation Modeling). This study can be used a strategic implication for internet shopping mall managers to develop successful service recovery strategies.

HOUSING PRICE MODEL USING GIS IN SEOUL (APPLICATIONS OF STRUCTURAL EQUATION MODELING)

  • Kyong-Hoon Kim;Jae-Jun Kim;Bong-Sik Kim
    • International conference on construction engineering and project management
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    • 2007.03a
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    • pp.366-375
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    • 2007
  • Our nation has a problem with discrimination of income distribution and inefficient of resources distribution caused by real estate price rising from a sudden economy growth and industrialization. Specially, in recent years, there is a great disparity of condominium price between the north and south of the Han river. Because the housing price is deciede by the immanent value of a house and neighborhood effects of the regional where the house is situated, the housing price is occurred difference. In this study, I analyzed the differences of housing price determinants about condominium developments in the old and new residential areas, and found the important factors that affect the condominium price using Structural Equation Modeling(SEM) The purpose of study is to analyze the influence of various factors of housing price. Also, this study tried to predict real estate market and to establish previous effective real estate policy.

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Study of Polymor Properties Prediction Using Nonlinear SEM Based on Gaussian Process Regression (가우시안 프로세서 회귀 기반의 비선형 구조방정식을 활용한 고분자 물성거동 예측 연구)

  • Moon Kyung-Yeol;Park Kun-Wook
    • KIPS Transactions on Computer and Communication Systems
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    • v.13 no.1
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    • pp.1-9
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    • 2024
  • In the development and mass production of polymers, there are many uncontrollable variables. Even small changes in chemical composition, structure, and processing conditions can lead to large variations in properties. Therefore, Traditional linear modeling techniques that assume a general environment often produce significant errors when applied to field data. In this study, we propose a new modeling method (GPR-SEM) that combines Structural Equation Modeling (SEM) and Gaussian Process Regression (GPR) to study the Friction-Coefficient and Flexural-Strength properties of Polyacetal resin, an engineering plastic, in order to meet the recent trend of using plastics in industrial drive components. And we also consider the possibility of using it for materials modeling with nonlinearity.

The moderating effects Analysis of followership according to the MMR & SEM methods to leadership and empowerment in IT SMEs (IT중소기업의 리더십과 임파워먼트에서 MMR과 SEM 검증방법에 따른 팔로워십 조절효과분석)

  • Lee, Yeong Shin;Park, Jae Sung
    • Journal of Korea Society of Digital Industry and Information Management
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    • v.8 no.3
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    • pp.199-212
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    • 2012
  • This study focuses on the influence of followership on leadership and empowerment, and to verify based on the control variables taken in IT SME's to enhance competitiveness through innovation and improvement plan that have been taken. Because there can be a lot of information to be taken, the laws of Moderated Regression Multiple analysis(MMR) were used. Amos, due to the moderating effect of Structural Equation Modeling(SEM) has been employed to re-verify the results seen with Moderated Regression Multiple analysis. The paper focuses on determining whether transformational leadership or transactional leadership is effective as shown by the levels of empowerment derived from these two types of leadership under study. As a result, both the Moderated Regression Multiple analysis and structural equation model searched information on transformational and followership for empowerment having moderating effects. In the Moderated Regression Multiple analysis, results showed that empowerment for leadership in business in the regulation of followership role appeared not to be seen. However, using the structural equation modeling, moderating effects have been found.

Acceptability Analysis of Tram Adoption in Jeju Urban Areas Using a Structural Equation Modeling (구조방정식을 활용한 제주 도심지역 트램 도입 수용성 분석)

  • Lim, Youngho;Chung, Younshik;Jang, Mincheol;Kim, Jong-Jin
    • KSCE Journal of Civil and Environmental Engineering Research
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    • v.44 no.4
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    • pp.513-518
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    • 2024
  • When introducing a new policy or technology, it is common for both opposing and approving opinions to exist. In particular, identifying factors that influence opposing opinions can be the first step to successfully introducing new policies or technologies. The purpose of this study is to identify the factors affecting the acceptability of tram, a new transportation mode, in urban areas of Jeju. For this purpose, a survey was conducted on 326 Jeju residents and 104 tourists for eight days, and the surveyed data was analyzed for the main factors affecting acceptability using structural equation modeling (SEM). As a result, it was found that the higher the recognition of tram operation characteristics, the more positive the acceptability. In particular, while tram operation in downtown Jeju was evaluated positively from the perspective of the convenience of using public transportation and the urban environment, it was evaluated negatively from the perspective of traffic crashes, congestion, and pedestrian safety due to traffic conflicts. These results are expected to be used as a basis for establishing policies to successfully adopt trams in Jeju City in the future.

Effects of the Radiation Benefits and Hazards on Overcoming Recognition of Fukushima Nuclear Disaster Using the Structural Equation Modeling (구조방정식모형을 이용한 방사선 이익성과 위험성이 후쿠시마 원전사고 극복 인식에 미치는 영향)

  • Seoung, Youl-Hun
    • Journal of radiological science and technology
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    • v.41 no.2
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    • pp.163-170
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    • 2018
  • The purpose of this study was to analyze the structural relationship between radiation hazards and radiation benefits effecting on overcoming recognition of Fukushima nuclear disaster (FND) in Japan by using structural equation modeling (SEM). The subjects were 248 undergraduates from one university in Chungbuk province in Korea. From June 1, 2017 to July 30, 2017, we conducted a questionnaire survey on the radiation hazards and radiation benefits and on the overcoming recognition of FND. As a result, it showed that the recognition of radiation hazards has a significant effect on the benefits of radiation, but does not directly affect the overcoming recognition of FND. However, the recognition of radiation benefits has been mediating between radiation hazards perception and the overcoming recognition of FND. Therefore, it can be empirically confirmed that despite the radiation hazards the recognition of overcoming the FND depends on the level of radiation benefits by using the SEM.