• Title/Summary/Keyword: Role-orientation

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A Study on effect of Customer Intergration & Market Orientation on Management Performance through SCM Performance (고객통합 및 시장지향성이 SCM성과 및 경영성과에 미치는 영향에 대한 연구)

  • Jung, He-Kyung;Kim, Won-kyo
    • Journal of Korean Society of Industrial and Systems Engineering
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    • v.43 no.3
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    • pp.122-134
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    • 2020
  • As globalization has been progressed, companies faced a situation in which it was difficult to secure global competitiveness only with their internal management systems. To overcome this, Supply Chain Management (SCM) emerged, which optimizes the whole supply chain process from suppliers to demand companies. In this study, it was analyzed that the effects of customer integration among the integration factors of SCM, and market orientation among the strategic orientations on management performances such as non-financial performance and financial performance through a mediating role of flexibility. At this time, it was analyzed whether CEO's support has a moderating effect on the influence of the market orientation. As a result of analysis, the customer integration was found to have an indirect effect on the non-financial performance and the financial performance through the flexibility. The market orientation was found to have a direct effect on the non-financial performance and at the same time, indirectly affected it through the flexibility. In addition, it was shown that more the level of CEO's support, higher the influence of the market orientation. This moderating effect had an indirect effect on the financial performance. Based on the above findings, various implications for improving management performance were proposed. This study suggests that investments in computerization such as ERP and smart factories can improve supply chain management performance and ultimately improve customer satisfaction and financial performance.

The Moderated Mediating Effect of Organization Cultural unbalance on the relationship among the Protean Career Orientation, Continuous Learning Activity and Subjective Career Success (프로티언경력지향성, 지속학습활동, 주관적 경력성공의 관계에서 조직문화 불균형성의 조절된 매개효과)

  • Kim, Na-Young;Jung, Sung Cheol
    • The Journal of the Korea Contents Association
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    • v.21 no.12
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    • pp.477-489
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    • 2021
  • This study was conducted to confirm whether organization culture unbalance plays a role as a moderating variable on the mediation process that protean career orientation influences subjective career success through continuous learning activity. To this end, a survey was carried out on 276 office workers with more than 5 years of work experience in large companies, and the data were analyzed using SPSS 25 and Process Macro v3.5. The results showed that continuous learning activity mediates the relationship of protean career orientation affecting subjective career success, but moderating effect of organizational culture unbalance and the moderated mediation effect were not statistically significant. However, statistical significance was found on the moderating effect of organizational culture unbalance on the mediation process, that 'self-direction', protean career orientation's sub-factor, affects subjective career success and its' sub-factor 'employability', and 'career satisfaction' through continuous learning activity. The significance and limitations of our findings are also discussed.

Customer-Contact Employee Support and Service Recovery Efforts: The Mediating Role of Job Burnout and Customer Orientation

  • Moon, Younhee
    • Asia Marketing Journal
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    • v.20 no.3
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    • pp.83-103
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    • 2018
  • The purpose of this research is to investigate the effect of customer-contact employees support on service recovery efforts. Service companies should try to prevent the service failure situation from occurring, but it is realistic that the service failure occurs due to the characteristics of the service. Service recovery efforts of service providers are important because effective responses to service failures can enhance customer satisfaction despite service failures. Social support for customer-contact employees needs to improve service recovery efforts. Specifically, this study focuses on the mediation roles of job burnout and customer orientation in relationship between social support for customer-contact employees and service recovery efforts. Social exchange theory was used as the theoretical underpinning of the research model. Based on reciprocity principle, this paper suppose that support for customer-contact employees and service recovery effort are a kind of social exchange relationship. Social supports for customer-contact employees are categorized into internal and external organization. Internal organization is POS(perceived organizational support) and external organization is customer support. The research model was tested with the data gathered from the flight attendants whose emotional labor intensity was relatively high and the service failure frequently occurred. As a result of analysis, social supports for customer-contact employees classified into organizational support, supervisor support, and customer support are found to have differential impacts on job burnout and customer orientation. It has been found that job burnout of service providers is negatively affecting service recovery efforts. On the other hand, customer orientation of service providers has a positive influence on service recovery efforts. Based on the results of the analysis, we provide practical implications for effective service recovery efforts in service failure situations, and suggest the theoretical implications to explain the process of service recovery effort. Finally, limitations of the study and directions for future research are suggested.

Structural Relations of Teacher Behavior, Classroom Climate, and Student Achievement Goal Orientation to Help-Seeking for Upper Elementary Students (초등학교 고학년이 지각한 교사행동, 학급풍토, 학생의 성취목표지향과 도움찾기 행동 간의 구조적 관계)

  • Park, Yong-Han;Han, Su-Yeon;Kim, Eun-Ye
    • (The) Korean Journal of Educational Psychology
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    • v.31 no.3
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    • pp.563-587
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    • 2017
  • The purpose of this study was to understand the ways to enhance academic help-seeking by analyzing the structural relations among individual(achievement goal orientation) and contextural (teacher behaviors and classroom climate) factors known to affect help-seeking, one of the effective self-regulated learning strategies, for upper elementary students. More specifically, it explored the mediational roles of general classroom climate and student achievement goal orientation in the relation between supportive teacher behaviors and student academic help-seeking. A survey was administered to 315 fifth- or sixth-grade students in three elementary schools and the data from the survey was analyzed. Main results are as follows. First, supportive and learning-oriented teacher behaviors with high expectation related to more cohesive and positive classroom climate and more adaptive achievement goal such as mastery goal. Positive classroom climate played an important role in improving student mastery goal, and only mastery goal among different types of achievement goal orientation had a positive prediction of student help-seeking. Second, teacher behaviors significantly predicted student help-seeking through a double mediation of classroom climate and student mastery goal, which showed that classroom contextual factors and student individual factors interacted for help-seeking. These results suggest that the role of teachers as well as the mastery goal of students are important for enhancing students' help-seeking behavior as an adaptive learning strategy.

A Study on the Determinant Factors of Newspaper Headlines : Focused on News Influence Variables, Editor's Role Orientation and Professionalism (신문기사 제목의 결정요인에 관한 연구 : 뉴스 영향변인.편집자의 역할지향성과 전문직업관을 중심으로)

  • Kang, Hyun-Jig
    • Journal of Digital Convergence
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    • v.10 no.8
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    • pp.347-365
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    • 2012
  • This study was carried out to enlighten on the factors by which newspaper headlines are determined and to empirically explore how news influence variables, editor's role orientation and professionalism have impact on deciding headlines. It turned out from the survey of 345 journalists working in the editorial departments of 17 major national daily and economic newspapers that 7 determinant factors have impact on editors deciding headlines: creativity, standardized expression, fairness, consideration for a readers, reflection of company policy, summarization and intriguer. In addition, the determinant factors of headlines were analyzed to have correlation with news influence variables such as the government-sponsors, readers and colleagues, and company policy and the management. In the awareness of role, also, it was shown that the editors who considered social integration as important place weighted on the reflection of company policy, fairness and creativity; those editors who placed power monitoring on priority took fairness and creativity seriously; and the editors who believed that delivering information was important thought of fairness, consideration for a readers and summarization as important. In addition, the organization-oriented editors turned out compliant to a system, positive on the governmental policies and sought for social stability; those editors who put a premium on a sense of objective balance and neutrality showed a strong aspect of a professional in social reform, check against government and the social governance by the privileged.

Optimal lay-up of hybrid composite beams, plates and shells using cellular genetic algorithm

  • Rajasekaran, S.;Nalinaa, K.;Greeshma, S.;Poornima, N.S.;Kumar, V. Vinoop
    • Structural Engineering and Mechanics
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    • v.16 no.5
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    • pp.557-580
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    • 2003
  • Laminated composite structures find wide range of applications in many branches of technology. They are much suited for weight sensitive structures (like aircraft) where thinner and lighter members made of advanced fiber reinforced composite materials are used. The orientations of fiber direction in layers and number of layers and the thickness of the layers as well as material of composites play a major role in determining the strength and stiffness. Thus the basic design problem is to determine the optimum stacking sequence in terms of laminate thickness, material and fiber orientation. In this paper, a new optimization technique called Cellular Automata (CA) has been combined with Genetic Algorithm (GA) to develop a different search and optimization algorithm, known as Cellular Genetic Algorithm (CGA), which considers the laminate thickness, angle of fiber orientation and the fiber material as discrete variables. This CGA has been successfully applied to obtain the optimal fiber orientation, thickness and material lay-up for multi-layered composite hybrid beams plates and shells subjected to static buckling and dynamic constraints.

Entrepreneurial Orientation, Access to Financial Resources and SMEs' Business Performance: The Case of the United Arab Emirates

  • ZARROUK, Hajer;SHERIF, Mohamed;GALLOWAY, Laura;EL GHAK, Teheni
    • The Journal of Asian Finance, Economics and Business
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    • v.7 no.12
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    • pp.465-474
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    • 2020
  • This study investigates how financial resources and entrepreneurial orientation (EO) may influence the performance of small- and medium-sized enterprises (SMEs) in the United Arab Emirates (UAE). Twenty-seven interviews were conducted and evaluated using the method of GABEK® (A GAnzheitliche BEwältigung von Komplexität - holistic processing of complexity). The research demonstrated that access to financial resources has significantly mediated EO's effect on the SMEs' performance. The study found that financial autonomy, enhanced through both personal financing and availability of external finance sources, plays a central role in supporting the EO dimension of autonomy and enhancing the SMEs' performance. In particular, the other EO dimension of risk-taking is stymied by lack of funds with which to take commercial and market opportunities. However, when an innovation strategy is pursued and adopted, access to finance can be facilitated, either through financial institutions or through other governmental funding programs attracting high potential innovators. Furthermore, financial barriers, difficulties accessing bank financing, and legal issues have a detrimental impact on SMEs' growth. The study has implications for policy-makers in the UAE, specifically in terms of sending a signal for lending institutions to consider strategies that provide access to affordable financial services to satisfy SMEs' needs.

Nursing students' and instructors' perception of simulation-based learning

  • Lee, Ji Young;Park, Sunah
    • International Journal of Advanced Culture Technology
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    • v.8 no.1
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    • pp.44-55
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    • 2020
  • The degree of mutual understanding between nursing students and instructors regarding simulation-based education remains unknown. The purpose of this study was to identify the subjectivity of nursing students and instructors about simulation-based learning, and was intended to expand the mutual understand by employing the co-orientation model. Q-methodology was used to identify the perspectives of 46 nursing students and 38 instructors. Perception types found among students in relation to simulation-based learning were developmental training seekers, instructor-dependent seekers, and learning achievement seekers. The instructors estimated the student perception types as passive and dependent, positive commitment, demanding role as facilitators, and psychological burden. Perception types found among instructors included nursing capacity enhancement seekers, self-reflection seekers, and reality seekers. The students classified the instructors' perception types as nursing competency seekers, learning reinforcement seekers, and debriefing-oriented seekers. As a result of the analysis of these relations in the co-orientation model, instructors identified psychological burden and passive and dependent cognitive frameworks among students; however, these were not reported in the students' perspectives. Likewise, the reality seekers type found among the perception types of instructors was not identified by the students. These findings can help develop and implement simulation-based curricula aimed at maximizing the learning effect of nursing students.

Road Centerline Tracking From High Resolution Satellite Imagery By Least Squares Templates Matching

  • Park, Seung-Ran;Kim, Tae-Jung;Jeong, Soo;Kim, Kyung-Ok
    • Proceedings of the KSRS Conference
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    • 2002.10a
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    • pp.34-39
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    • 2002
  • Road information is very important for topographic mapping, transportation application, urban planning and other related application fields. Therefore, automatic detection of road networks from spatial imagery, such as aerial photos and satellite imagery can play a central role in road information acquisition. In this paper, we use least squares correlation matching alone for road center tracking and show that it works. We assumed that (bright) road centerlines would be visible in the image. We further assumed that within a same road segment, there would be only small differences in brightness values. This algorithm works by defining a template around a user-given input point, which shall lie on a road centerline, and then by matching the template against the image along the orientation of the road under consideration. Once matching succeeds, new match proceeds by shifting a matched target window further along road orientation at the target window. By repeating the process above, we obtain a series of points, which lie on a road centerline successively. A 1m resolution IKONOS images over Seoul and Daejeon were used for tests. The results showed that this algorithm could extract road centerlines in any orientation and help in fast and exact he ad-up digitization/vectorization of cartographic images.

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Rational Consumption Life and Brand Orientation of Adolescent Consumers (청소년 소비자의 합리적 소비생활과 상표지향성에 관한 연구)

  • Kim, Si-Wuel;Roh, Young-Lae
    • Journal of the Korean Home Economics Association
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    • v.45 no.8
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    • pp.25-38
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    • 2007
  • The purpose of this study was to determine the level of reasonable consumer habits of adolescents based on their consumer socialization, consumer education, and purchasing skills, and to determine their brand orientation based on facts that adolescent years is the determining period for consumer socialization, that their role as consumers take up relative importance, and that consumer habits during this period is extremely important. The directions of consumer education for forming a reasonable consumer culture for adolescents based on the results of the study are presented as follows. First, by conducting a training program for consumer counselor that supports courses such as consumer aid that are held for adolescent consumers, adolescents must be led towards logical purchase habits and to practice reasonable purchase habits. Second, since consumer attitude that is learned and formed since youth is important, discussion sessions as well as consumer education programs that can foster proper consumer knowledge, attitude, and function needs to be developed by schools and the government. Third, This can form improper consumption values such as over consumptions, conspicuous consumption, and impulsive purchase that may appear in their adult years; therefore, a consumer education program must be continued in the homes, schools, and by the government so that adolescents can learn manage reasonable consumer values and consumer habits.