• 한국병원경영학회지
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• 제18권3호
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• pp.1-26
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• 2013

To improve the competitiveness of the hospital provides high quality medical services in a hospital coordinator role is emphasized. This study on customer orientation of the role ambiguity in order to identify the impact of degree of customer orientation were analyzed for demographic differences. Dependent variable, customer orientation affects role ambiguity as independent variables, and regression analysis were set. And the control variables are set to support situational factors, customer orientation on the role ambiguity and hierarchical regression analysis was performed. Obtained through empirical results are as follows: First, according to the demographic characteristics of the hospital coordinator customer orientation, the difference between gender and medical subjects are not shown. Age, education, work experience, job title, and the hospital on the pattern of customer orientation has shown a difference. Second, according to the hospital coordinator role ambiguity about its impact on customer orientation analysis can be a role implementation, job implementation, opinion communication in achieving customer orientation was negatively affected. Third, role ambiguity, and customer orientation factors for the moderating effects of organizational support for the role of customer orientation can role implementation, job implementation, opinion communication was a statistically significant. Fourth, the role ambiguity factors and customer orientation for the administrative support for the moderating effect of customer orientation and role implementation is significant, but job implementation, opinion communication were statistically significant. Fifth, the role ambiguity factors and customer support for customer orientation and customer orientation for the moderating effects of role performance and the opinion communication was not statistically significant. However, job implementation was statistically significant. The limitations of this study are as follows: First, role ambiguity, situational factors and support due to limitations of the variable factors that may affect the customer orientation of a number of factors were excluded. So many exogenous variables in the measurement process can affect. Second, the variables measured as problems of self-assessment by the variable measuring the respondent's bias may occur. Third, This study is difficult to generalize. In other words, several areas of the province conducted by the empirical results of the survey as a limit on the overall generalization can follow.

• 대한간호학회지
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• 제20권1호
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• pp.50-60
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• 1990

The purpose of this study was to investigate factors influencing role adaptation in newly employed nurses and the consistency between role expectations before employment and after one year of employment. The results of this study may contribute to strategy development towards positive role adaptation in newly employed nurses. The data used in this study were collected from 111 nurses, the sample was drawn from all newly employed professional nurses working at Y Medical Center in 1987. The data were collected longitudinally in the 2nd - 3rd weeks, the 3rd month and the 12th month after employment. The results of this study were as follows : 1. The degree of change the importance of factors influencing role adaptation and the length of time after employment were investigated. the result showed that the degree of change was the greatest within the first 3 months after employment. Important factors related to role adaptation were working conditions, the environment of the assigned ward and the work load. These factors always displayed high scores without any great change over time. New employees put more importance on practical factors which were obtained through experience in their jobs rather than on ideal factors Which they had considered more important while in school. 2. Consistency between role expectation before employment and after 12 month of employment was investigated. The highest consintency item was the expectation about the variety of Patients, and the highest inconsistency was the expectation about their own welfare. An average score of 69.07 points was achieved from a maximum of 125 points for the 25 items. showing that expectations for role development before employment were not fully satisfied. In conclusion the administraor should assess the initial expectation at the time of employment of new nurses and she / he should make clear to the new nurses that these expectations may not be realistic. In this way the administrator can provide more satisfactory conditions towards the expectations of the new nurses and help them towards positive role adaptation and reduction of role conflict. Newly employed nurses have high and unrealistic expectations about socialization to the profession from their nursing educational program. It is suggested that a transitional training program should be planned and carried out for newly employed nurses.

• 간호행정학회지
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• 제18권2호
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• pp.146-154
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• 2012

Purpose: The purpose of this study was to examine the effects of preceptor nurses' self-leadership on role recognition and job satisfaction. Method: The participants were 171 preceptor nurses worked in one of three general hospitals in Seoul. The data were collected from April 12 to May 12, 2011 and analyzed using descriptive statistics, t-test, ANOVA, pearson correlation, Scheffe, and regression with SPSS Win 19.0 program. Result: The results of the study were as followed. The average score for preceptor nurses' self-leadership was 3.55, for role recognition, 3.81 and for job satisfaction, 3.28. The factors of the preceptors' self-leadership affecting role recognition were self-expectation (${\beta}$=260, p=.002) and goal setting (${\beta}$=199, p=.030), and those factors accounted for 18.9% of explanatory power. The factors of self-leadership influencing job satisfaction were self-expectation (${\beta}$=18.3, p=.021), and rehearsal (${\beta}$=-168, p=.030), and those factors accounted for 31.3% of explanatory power. Among the factors of self-leadership, self-expectation influenced both role recognition and job satisfaction. Conclusions: The results of the study indicate that to improve preceptor's role recognition and job satisfaction, there should be special training programs to enhance preceptor's self leadership.

• 기본간호학회지
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• 제26권1호
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• pp.23-31
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• 2019

Purpose: This study was a descriptive survey research to identify the factors that influence sick role behavior compliance in patients on hemodialysis. Methods: Structured surveys were used to collect data from 170 patients who are on hemodialysis three times a week through outpatient care at a university hospital located in G City using tools measuring resilience, family support, and sick role behavior compliance. Data were analyzed using descriptive statistics, t-test, one-way ANOVA, Pearson's correlation coefficient, and Stepwise multiple linear regression. Results: The results showed that factors that influenced sick role behavior compliance in the subjects were in the order of family support (${\beta}=.27$, p<.001), age (${\beta}=.27$, p<.001), and resilience (${\beta}=.23$, p=.003). Resilience, family support, and sick role behavior compliance were positively correlated. Factors influencing hemodialysis patients' sick role behavior compliance included family support, age, and resilience. These variables explained 30.2% of the variance in sick role behavior compliance. Conclusion: Based on these results, care intervention and the development of a training program that involves family in the treatment plan and process to support and encourage patients are needed to increase the sick role behavior compliance in patients on hemodialysis.

• 한국콘텐츠학회논문지
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• 제9권12호
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• pp.270-278
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• 2009

그동안 공무원의 스트레스 요인과 직무만족에 대한 연구는 대부분이 역할 관계와 인간 관계에 따른 스트레스 증가로 인한 직무만족의 저하에 대한 연구가 대부분을 이루고 있었다. 그러나 소방공무원의 경우, 직무상 위험성, 긴급성, 대기성, 교대성의 특징을 지니고 있기 때문에 직무 특성에 따른 스트레스가 다소 발생할 것으로 사료된다. 따라서 본 연구는 소방공무원의 스트레스 요인을 직무특성(위험성, 긴급성, 대기성, 교대성)요인과 조직내역할(역할갈등, 역할모호, 역할과다)요인으로 구분하여 각각 직무만족에 어떠한 영향력을 미치는지를 실증 분석 하였다. 결과적으로 소방공무원의 직무특성 요인과 조직내역할 요인은 직무만족에 유의미한 영향력을 미치고 있었고, 구체적으로 직무특성 요인 중에서는 긴급성과 대기성이 직무만족에 정(+)의 영향력을 미치고 있었고, 조직내역할 요인 중에서는 역할 갈등과 역할 과다가 직무만족에 부(-)의 영향력을 미치고 있는 것으로 결과가 나타났다. 또한 업무형태(화재 진압, 구조 구급, 소방 행정, 기타)에 따라 스트레스 요인 및 직무만족에 유의미한 차이를 보이고 있었고, 근무기간(소방본부, 소방서, 119안전센터)에 따라서도 스트레스 요인 및 직무만족에 유의미한 차이를 보이고 있었다.

• 통상정보연구
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• 제14권4호
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• pp.361-383
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• 2012

본 연구는 글로벌 유통업 종사자들의 스트레스 및 조직유효성을 결정하는 요인들에 대하여 분석하였다. 본 연구는 유통업 종사자들의 스트레스 및 조직유효성을 결정하는 요인으로서 역할모호성, 역할갈등, 역할과부하, 그리고 마음챙김을 제시하였다. 조직유효성은 직무만족, 조직몰입, 이직의도로 구분하였다. 연구자료는 글로벌 유통업에 종사하는 202명의 유통업자로부터 수집되었다. 본 연구의 결과는 다음과 같다. 첫째, 역할갈등 및 역할과부하는 글로벌 유통업 종사자들의 스트레스를 높이는 반면, 역할모호성 및 마음챙김은 그들의 스트레스를 낮추는 것으로 나타났다. 둘째, 역할모호성은 글로벌 유통업 종사자들의 직무만족 및 조직몰입을 낮추고, 역할갈등 및 역할과부하는 그들의 이직의도를 높이는 것으로 나타났다. 셋째, 역할과부하는 글로벌 유통업 종사자들의 직무만족 및 조직몰입을 높이는 것으로 나타났다. 마지막으로, 마음챙김은 글로벌 유통업 종사자의 직무만족을 높이는 것으로 나타났다.

• 한국조리학회지
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• 제14권4호
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• pp.244-256
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• 2008

This study is intended to be used as basic data to understand the role of a food coordinator who creates an environment for eating and to develop menus by studying the expectations of female customers about the food coordinator's role. The reported concepts of the role of a food coordinator were divided into six factors-food(Eigen value 3,181), seat, cutlery, atmosphere, convenience, and sanitation. According to an analysis of the expected factors concerning the role of a food coordinator in terms of the amount paid, when women visited any restaurant once, the factors of "food" and "atmosphere" showed a significant difference(p<0.05) while the other factors did not. According to an analysis of the recognition of a food coordinator in terms of the number of visits, the questions concerning recognition of the job of "food coordination," the necessity of the role and the expectations of the role showed a significant difference (p<0.05). The question on willingness to pay, in relation to the role of a food coordinator, showed a negative response about the direct payment of guests regardless of the number of restaurant visits.

• 한국치위생학회지
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• 제20권5호
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• pp.685-695
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• 2020

Objectives: The purpose of this study was to investigate role·activity factors, ideal·value factors stress and stress amount relationship in clinical practice of dental hygiene students. Methods: The participate in this study were 231 dental hygiene department students. the survey was conducted from August 24 to September 30, 2018, using a structured questionnaire(1040460-A-2018-036). The collected data were compared and analyzed using a ANOVA and multiple regression. Results: The factors affecting the amount of stress were investigated. Role and activity factors stress in case of too much assignment, repeat simple and funtional work, ideal and value factors stress in case of utilized as a subsidiary work practice institution rather than clinical practice, lake of awareness that the training institution is a trainee. Conclusions: School institution and departments form organic relationships with industries. Uniform training guidance for each training institution does not help with diversity or creativity and problem-solving skills. It gives some autonomy to the training guidance of training institutions, also a clear standard for the contents of the training. we need a system that can provide and evaluate basic guidelines for what students can do in clinical practice.

• 성인간호학회지
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• 제23권3호
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• pp.235-243
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• 2011

Purpose: This study was done to identify factors predicting sick-role behavioral compliance in hemodialysis patients. Methods: The subjects were 133 patients from outpatient dialysis clinics at seven major general hospitals located in D and P cities. Data were collected by self-report questionnaires. For data analysis, SPSS/WIN 14.0 program was utilized including one-way ANOVA, independent t-test, Pearson correlation coefficients, and stepwise multiple regression. Results: This study showed a positive correlation between sick-role behavioral compliance and social support (r=.29 p<.001), knowledge (r=.31 p<.001), self-efficacy (r=.52, p<.001) and age (r=.21, p=.015). The factors predicting sick-role behavioral compliance were self-efficacy (${\beta}$=.46), knowledge (${\beta}$=.25), and age (${\beta}$=.18). These factors accounted for 36% of the variance of sick-role behavioral compliance in hemodialysis patients. Conclusion: The results indicate that it is necessary to increase self-efficacy and knowledge in order to improve sick-role behavioral compliance in hemodialysis patients.

• 한국컴퓨터정보학회논문지
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• 제26권2호
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• pp.151-156
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• 2021

본 연구의 목적은 지역아동센터 생활복지사들의 역할요인과 이직의도와의 관계를 검증하여 생활복지사의 합리적인 업무상 역할을 제안하여 이직의도를 낮출 수 있는 개입 방안을 제시하는데 있다. 분석을 위해 지역아동센터에 근무하는 생활복지사를 대상으로 구글 독스(google docs)를 활용하여 자료를 수집하고 221케이스를 분석하였다. 분석결과는 다음과 같다. 첫째, 역할요인의 하위 변인 중에서 역할갈등이 생활복지사의 이직의도를 높이는 것으로 나타났으며, 둘째, 역할과중이 생활복지사의 이직의도를 높이는 것으로 나타났다. 이러한 연구결과를 기초로 정책적·실천적 함의를 제안하였다.