Culinary science and hospitality research (한국조리학회지)
- Volume 14 Issue 4
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- Pages.244-256
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- 2008
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- 2466-0752(pISSN)
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- 2466-1023(eISSN)
A Study on the Expectation Factor of Female Customers about the Role of a Food Coordinator
푸드 코디네이터 역할에 대한 여성 고객들의 기대 요인에 관한 연구
- Park, Ji-Soo (Dept. of Culinary Science and Arts, Kyung Hee University) ;
- Choi, Soo-Keun (Dept. of Culinary Science and Arts, Kyung Hee University)
- Published : 2008.12.30
Abstract
This study is intended to be used as basic data to understand the role of a food coordinator who creates an environment for eating and to develop menus by studying the expectations of female customers about the food coordinator's role. The reported concepts of the role of a food coordinator were divided into six factors-food(Eigen value 3,181), seat, cutlery, atmosphere, convenience, and sanitation. According to an analysis of the expected factors concerning the role of a food coordinator in terms of the amount paid, when women visited any restaurant once, the factors of "food" and "atmosphere" showed a significant difference(p<0.05) while the other factors did not. According to an analysis of the recognition of a food coordinator in terms of the number of visits, the questions concerning recognition of the job of "food coordination," the necessity of the role and the expectations of the role showed a significant difference (p<0.05). The question on willingness to pay, in relation to the role of a food coordinator, showed a negative response about the direct payment of guests regardless of the number of restaurant visits.
Keywords
- food coordinator;
- food decoration;
- female customer;
- restaurant;
- menu development;
- expectation factor