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A Study on the Design of Case-based Reasoning Office Knowledge Recommender System for Office Professionals (사례기반추론을 이용한 사무지식 추천시스템)

  • Kim, Myong-Ok;Na, Jung-Ah
    • Journal of Intelligence and Information Systems
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    • v.17 no.3
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    • pp.131-146
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    • 2011
  • It is becoming more essential than ever for office professionals to become competent in information collection/gathering and problem solving in today's global business society. In particular, office professionals do not only assist simple chores but are also forced to make decisions as quickly and efficiently as possible in problematic situations that can end in either profit or loss to their company. Since office professionals rely heavily on their tacit knowledge to solve problems that arise in everyday business situations, it is truly helpful and efficient to refer to similar business cases from the past and share or reuse such previous business knowledge for better performance results. Case-based reasoning(CBR) is a problem-solving method which utilizes previous similar cases to solve problems. Through CBR, the closest case to the current business situation can be searched and retrieved from the case or knowledge base and can be referred to for a new solution. This reduces the time and resources needed and increase success probability. The main purpose of this study is to design a system called COKRS(Case-based reasoning Office Knowledge Recommender System) and develop a prototype for it. COKRS manages cases and their meta data, accepts key words from the user and searches the casebase for the most similar past case to the input keyword, and communicates with users to collect information about the quality of the case provided and continuously apply the information to update values on the similarity table. Core concepts like system architecture, definition of a case, meta database, similarity table have been introduced, and also an algorithm to retrieve all similar cases from past work history has also been proposed. In this research, a case is best defined as a work experience in office administration. However, defining a case in office administration was not an easy task in reality. We surveyed 10 office professionals in order to get an idea of how to define a case in office administration and found out that in most cases any type of office work is to be recorded digitally and/or non-digitally. Therefore, we have defined a record or document case as for COKRS. Similarity table was composed of items of the result of job analysis for office professionals conducted in a previous research. Values between items of the similarity table were initially set to those from researchers' experiences and literature review. The results of this study could also be utilized in other areas of business for knowledge sharing wherever it is necessary and beneficial to share and learn from past experiences. We expect this research to be a reference for researchers and developers who are in this area or interested in office knowledge recommendation system based on CBR. Focus group interview(FGI) was conducted with ten administrative assistants carefully selected from various areas of business. They were given a chance to try out COKRS in an actual work setting and make some suggestions for future improvement. FGI has identified the user-interface for saving and searching cases for keywords as the most positive aspect of COKRS, and has identified the most urgently needed improvement as transforming tacit knowledge and knowhow into recorded documents more efficiently. Also, the focus group has mentioned that it is essential to secure enough support, encouragement, and reward from the company and promote positive attitude and atmosphere for knowledge sharing for everybody's benefit in the company.

The Effects of Customer Product Review on Social Presence in Personalized Recommender Systems (개인화 추천시스템에서 고객 제품 리뷰가 사회적 실재감에 미치는 영향)

  • Choi, Jae-Won;Lee, Hong-Joo
    • Journal of Intelligence and Information Systems
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    • v.17 no.3
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    • pp.115-130
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    • 2011
  • Many online stores bring features that can build trust in their customers. More so, the number of products or content services on online stores has been increasing rapidly. Hence, personalization on online stores is considered to be an important technology to companies and customers. Recommender systems that provide favorable products and customer product reviews to users are the most commonly used features in this purpose. There are many studies to that investigated the relationship between social presence as an antecedent of trust and provision of recommender systems or customer product reviews. Many online stores have made efforts to increase perceived social presence of their customers through customer reviews, recommender systems, and analyzing associations among products. Primarily because social presence can increase customer trust or reuse intention for online stores. However, there were few studies that investigated the interactions between recommendation type, product type and provision of customer product reviews on social presence. Therefore, one of the purposes of this study is to identify the effects of personalized recommender systems and compare the role of customer reviews with product types. This study performed an experiment to see these interactions. Experimental web pages were developed with $2{\times}2$ factorial setting based on how to provide social presence to users with customer reviews and two product types such as hedonic and utilitarian. The hedonic type was a ringtone chosen from Nate.com while the utilitarian was a TOEIC study aid book selected from Yes24.com. To conduct the experiment, web based experiments were conducted for the participants who have been shopping on the online stores. Participants were a total of 240 and 30% of the participants had the chance of getting the presents. We found out that social presence increased for hedonic products when personalized recommendations were given compared to non.personalized recommendations. Although providing customer reviews for two product types did not significantly increase social presence, provision of customer product reviews for hedonic (ringtone) increased perceived social presence. Otherwise, provision of customer product reviews could not increase social presence when the systems recommend utilitarian products (TOEIC study.aid books). Therefore, it appears that the effects of increasing perceived social presence with customer reviews have a difference for product types. In short, the role of customer reviews could be different based on which product types were considered by customers when they are making a decision related to purchasing on the online stores. Additionally, there were no differences for increasing perceived social presence when providing customer reviews. Our participants might have focused on how recommendations had been provided and what products were recommended because our developed systems were providing recommendations after participants rating their preferences. Thus, the effects of customer reviews could appear more clearly if our participants had actual purchase opportunity for the recommendations. Personalized recommender systems can increase social presence of customers more than nonpersonalized recommender systems by using user preference. Online stores could find out how they can increase perceived social presence and satisfaction of their customers when customers want to find the proper products with recommender systems and customer reviews. In addition, the role of customer reviews of the personalized recommendations can be different based on types of the recommended products. Even if this study conducted two product types such as hedonic and utilitarian, the results revealed that customer reviews for hedonic increased social presence of customers more than customer reviews for utilitarian. Thus, online stores need to consider the role of providing customer reviews with highly personalized information based on their product types when they develop the personalized recommender systems.

The Study on Ozone Treatment of Wasting Activated Sludge for VFA Production and Reuse as Carbon Source for Phosphorus Release (잉여슬러지의 오존분해에 따른 VFA의 생성 및 인 방출을 위한 탄소원으로의 재이용 가능성에 관한 연구)

  • Ko, Eun-Taek;Cho, Jin-Woo;Park, Eun-Young;Ahn, Kyu-Hong
    • Journal of Korean Society of Environmental Engineers
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    • v.27 no.10
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    • pp.1052-1057
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    • 2005
  • Recently, the ozone treatment of wasting activated sludge has become one of the effective and feasible process for the sludge reduction. The objective of this study is to investigate the availability of ozonized wasting sludge on external carbon sources 13r phosphorus release. Experiment results showed that the ozone treatment of activated sludge could produce a large amount of VFA such as acetic acid and isobutyric acid. For example, 50.24 mg/L acetic acid was produced with the ozone dose of 0.05 g $O_3/g$ SS, and 123.56 mg/L acetic acid with 0.5 g $O_3/g$ SS. The higher ozone dose was applied, the more VFA was produced from sludge reduction into a limited point. Finally, using ozonated sludge as only carbon source, the batch experiment, to measure phosphorus release rate in anaerobic condition were performed. The specific phosphorus release rates were investigated as 0.94, 1.37, 1.48, 1.68 mg P/g VSS/hr with ozone dose of 0.05, 0.1, 0.2, 0.5 g $O_3/g$ SS, respectively. Considering the degree of mineralization, VFA production, phosphorus release rate, and economical aspect, the optimal ozone dose for sludge reduction and using carbon sources ranged from 0.05 to 0.1 g $O_3/g$ SS.

Feasibility Study on Double Path Capacitive Deionization Process for Advanced Wastewater Treatment (이단유로 축전식 탈염공정의 하수고도처리 적용가능성 평가)

  • Cha, Jaehwan;Shin, Kyung-Sook;Lee, Jung-Chul;Park, Seung-Kook;Park, Nam-Su;Song, Eui-Yeol
    • Journal of Korean Society of Environmental Engineers
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    • v.36 no.4
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    • pp.295-302
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    • 2014
  • This study demonstrates a double-path CDI as an alternative of advanced wastewater treatment process. While the CDI typically consists of many pairs of electrodes connected in parallel, the new double-path CDI is designed to have series flow path by dividing the module into two stages. The CFD model showed that the double-path had uniform flow distribution with higher velocity and less dead zone compared with the single-path. However, the double-path was predicted to have higher pressure drop(0.7 bar) compared the single-path (0.4 bar). From the unit cell test, the highest TDS removal efficiencies of single- and double-path were up to 88% and 91%, respectively. The rate of increase in pressure drop with an increase of flow rate was higher in double-path than single-path. At 70 mL/min of flow rate, the pressure drop of double-path was 1.67 bar, which was two times higher than single-path. When the electrode spacing was increased from 100 to $200{\mu}m$, the pressure drop of double-path decreased from 1.67 to 0.87 bar, while there was little difference in TDS removal. When proto type double-path CDI was operated using sewage water, TDS, $NH_4{^+}$-N, $NO_3{^-}$-N and $PO_4{^{3-}}$-P removal efficiencies were up to 78%, 50%, 93% and 50%, respectively.

A Study on the Stability and Sludge Energy Efficiency Evaluation of Torrefied Wood Flour Natural Material Based Coagulant (반탄화목분 천연재료 혼합응집제의 안정성 및 슬러지 에너지화 가능성 평가에 관한 연구)

  • PARK, Hae Keum;KANG, Seog Goo
    • Journal of the Korean Wood Science and Technology
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    • v.48 no.3
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    • pp.271-282
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    • 2020
  • Sewage treatment plants are social infrastructure of cities. The sewage distribution rate in Korea is reaching 94% based on the sewage statistics based in the year of 2017. In Korean sewage treatment plants, use of PAC (Poly Aluminum Chloride) accounts for 58%. It contains a large amount of impurities (heavy metal) according to the quality standards, however, there have been insufficient efforts to reinforce the standards or technically improve the quality, which resulted in secondary pollution problems from injecting excessive coagulant. Also, the increase in the use of chemicals is leading to the increases in the annual amount of sewage sludge generated in 2017 and the need to reuse sludge. As such, this study aims to verify the possibility of reusing sludge by evaluating the stability of heavy metals based on the injection of coagulant mixture during water treatment which uses the torrefield wood powder and natural materials, and evaluating the sedimentation and heating value of sewage sludge. As a result of analyzing heavy metals (Cr, Fe, Zn, Cu, Cd, As, Pb, and Ni) from the coagulant mixture and PAC (10%), Cr, Cd, Pb, Ni, and Hg were not detected. As for Zn, while its concentration notified in the quality standards for drinking water is 3 mg/L, only a small amount of 0.007 mg/L was detected in the coagulant mixture. Maximum amounts of over double amounts of Fe, Cu, and As were found with PAC (10%) compared to the coagulant mixture. Also, an analysis of sludge sedimentation found that the coagulant mixture showed a better performance of up to double the speed of the conventional coagulant, PAC (10%). The dry-basis lower heating value of sewage sludge produced by injecting the coagulant mixture was 3,378 kcal/kg, while that of sewage sludge generated due to PAC (10%) was 3,171 kcal/kg; although both coagulants met the requirements to be used as auxiliary fuel at thermal power plants, the coagulant mixture developed in this study could secure heating values 200 kal/kg higher than the counterpart. Therefore, utilization of the coagulant mixture for water treatment rather than PAC (10%) is expected to be more environmentally stable and effective, as it helps generating sludge with better stability against heavy metals, having a faster sludge sedimentation, and higher heating value.

Development of Domestic Rainwater Treatment System and its Application in the Field (소규모 빗물처리시설 개발 및 현장 적용성 평가 연구)

  • Pak, Gijung;Park, Minseung;Kim, Hwansuk;Lim, Yoonsoo;Kim, Sungpyo
    • Journal of Wetlands Research
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    • v.18 no.1
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    • pp.24-31
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    • 2016
  • The increase of impervious area in cities caused the unbalanced water cycle system and the accumulated various contaminants, which make troubles as introducing into watershed. In Korea, most of rainfall in a year precipitate in a summer season. This indicate that non-point source pollution control should be more important in summer and careful rainfall reuse strategy is necessary. Accordingly, the aim of this study is to monitor the characteristics of rainfall contaminants harvested in roofs and to develop the rainfall treatment system which are designed to fit well in a typical domestic household including rain garden. The rain garden consists of peatmoss, gravel and san to specially treat the initial rainfall contaminants. For this purpose, lab scale experiments with synthetic rainfall had been conducted to optimize the removal efficiency of TN, TP and CODcr. After lab scale experiments, field scale rainfall treatment system installed as a pilot scale in a field. This system has been monitored during June to July in 2015 in four time rainfall events as investigating the function of time, rainfall, and pollutant concentrations. As results, high loading of pollutants were introduced to the rainfall treatment system and its removal efficiency is increased as increase of pollutant concentrations. Since it is common that the mega-size of rainfall treatment system is not attractive in urban area, small scale rainfall treatment system is promising to treat the non-point source contaminants from cities. In addition, this small scale rainfall treatment system could have a potential to water resue system in islands, which usually suffer the shortage of water.

A Comparative Study on for the Use of Auxiliary Oral Hygiene Devices and Tooth Brushing between Dental Hygiene Students and Non-Dental Hygiene Students (치위생과와 비치위생과 학생의 잇솔질과 구강위생보조용품의 사용실태 비교연구)

  • Oh, Hye-Seung
    • Journal of dental hygiene science
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    • v.9 no.1
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    • pp.121-127
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    • 2009
  • A comparative analysis was conducted through this study on tooth brushing and a use of auxiliary oral hygiene devices for oral hygiene for 287 S Health College students some of whom major dental hygiene and some of whom don't relate to the department, and then has drawn out the results as below. 1. Relating to the frequency of tooth brushing, 2-3 times a day was the utmost case in both departments(p < 0.05). 2. In use of toothbrush bristle, the students of dental hygiene department used medium bristle(51.2%), while the student of other department used soft bristle(51.5%)(p > 0.05). 3. In the term of tooth brush used, 2~5 months was the utmost case in both departments(p > 0.05). 4. In tooth- brushing method, all the student of both departments said they knew how to do it(p > 0.05). 5. In the acquisition of tooth brushing methods, the students of dental hygiene acquired it from dentistry 44.4%, and the students of other department from TV or Radio 47.5% (p > 0.05)which was a quite high rate. 6. In reference to recognition level on auxiliary oral hygiene devices, dental hygiene students said Yes 79.8%, and the other side students said No 63.9%(p < 0.05). In reuse of auxiliary oral hygiene devices, a great number of students of both departments said No (p < 0.05). 8. In reference to the chance to use auxiliary oral hygiene devices, 58.1% of dental hygiene students chose them with their own judgement, and 37.8% of other department students recommended by dentist's offices(p < 0.05). 9. Relating to the reason for not using auxiliary oral hygiene devices, 38.9% of the dental hygiene students said it's bothersome, and 56.7% of the other department students said they didn't know about these things(p < 0.05). 10. In the recognition level of dental floss, in knowing the way to use it, whether or not of using it, the students of both department showed a significant difference (p < 0.05). 11. In the recognition level of floss holder and the yes or not of using it, there was an insignificant difference(p > 0.05), while in understanding of it, there was a significant difference(p < 0.05). 12. Relating to the recognition level of electric tooth brush, yes or no of using it, there wasn't a significant difference(p > 0.05). 13. In the cognition level of rubber stimulator, yes or no of using it, there wasn't much difference, while in understanding to use it, there was a significant difference(p < 0.05). 14. In the understanding level of water pik, yes or not of using it, there wasn't a great deal of difference(p < 0.05), but in inquiry of whether or not of using it, there was no difference (p > 0.05), 15. In the understanding level of tongue scraper, whether or not of using it, there wasn't much difference(p > 0.05), but in understanding to use it, there was a great deal of difference(p < 0.05). 16. In the recognition of garglin, understanding of it, and whether or not of using it, the two departments didn't show a significant difference(p < 0.05).

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Petrological study and Provenance estimation on the stone materials from the Jeolla Usuyeong Rampart, the Republic of Korea (전라우수영 성곽 부재에 대한 암석학적 연구 및 산지추정)

  • Park, Sang Gu;Kim, Sung Tae;Kim, Jun Hyeok;Kim, Seon Hyang;Baek, Ye ram;Kim, Jae Hwan;Jwa, Yong-Joo
    • Journal of the Korean earth science society
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    • v.39 no.3
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    • pp.250-259
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    • 2018
  • We investigated the petrological features of the stone materials used in the Jeolla Usuyeong rampart and estimated their provenance through the geological survey. The Jeolla Usuyeong was designated as a historic site (No. 535) on 2016. Since the remaining rampart is less than 15%, it is necessary to make conservation on it. In this study, we discriminated the stone materials used for the rampart according to their petrographic characteristics and estimated the volume proportion of each stone by the rock type. Also, we measured the whole-rock magnetic susceptibility. The petrographic features of the stones in the rampart were compared with those in the vicinity by their mineral composition and texture. The stone materials of the rampart mainly consist of the tuff, lapilli tuff, and lapilli stone. Among these three kinds of rocks, lapilli tuff is quantitatively the most abundant (60.3%), the next is tuff (34.7%), and lapilli stone (2.5%) shows the least amount. The whole-rock magnetic susceptibility of the tuffaceous rocks can be divided by the value of $1.0{\times}10^{-3}$ SI unit. Also, the compressive strength of tuff exhibits about 156 MPa, which is adequate to reuse for the repairing work. Petrological comparisons between stone materials and outcrop rocks distributed around the Hwawon peninsula leads to a conclusion that the stone materials of the rampart are likely to have been delivered from the Dongoeri and Sindeok-ri. Judging from the results of the comparison on the frequency of use and physical properties among the tuffaceous rocks, tuff is considered to suitable for restoring the rampart.

Changes in Inorganic Element Concentrations of Drained Nutrient Solution and Leaves in Compliance with Numerical Increment of Fruiting Node during Hydroponic Cultivation of Cherry Tomato (방울토마토 수경재배 시 착과 절위 증가에 따른 공급액, 배액 및 식물체의 무기성분 농도 변화)

  • Lee, Eun Mo;Park, Sang Kyu;Kim, Gyoung Je;Lee, Bong Chun;Lee, Hee Chul;Yun, Yeo Uk;Park, Soo Bok;Choi, Jong Myoung
    • Journal of Bio-Environment Control
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    • v.26 no.4
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    • pp.361-367
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    • 2017
  • Production cost as well as environmental contamination can be reduced by reuse of drained nutrient solution in hydroponic. This research was conducted to obtain the information in changes in inorganic elements concentration of supplied and drained nutrient solution as well as of plant leaves. To achieve the objective, the samples of supplied and drained solution and cherry tomato leaf tissues were periodically collected and analyzed during the hydroponic cultivation. The electrical conductivity (EC) of supplied and drained nutrient solution in early growth stage of cherry tomato were measured as around $2.0dS{\cdot}m^{-1}$, but those values move up with the passage of time reaching to $2.0dS{\cdot}m^{-1}$ at flowering stage of 9th fruiting node. The pHs of drained solution in early growth stage were 6.4 to 6.7, however those showed a tendency to get lowered to 5.9 to 6.1 as time passed during the crop cultivation. The concentration differences of $NO_3-N$, P, K, Ca, and Mg between supplied and drained solution were not distinctive until flowering stages of 4th fruiting nodes, while those in drained solution moved up after the stage. The tissue N contents of leaves decrease gradually and those of K and Ca increased as crops grew. However, Tissue P and Mg contents were maintained similarly from transplant to end-crop. The above results would be used in correction of drained nutrient solution when element compositions are varied compared to supplied solution in hydroponic cultivation of tomatoes.

A Study on the Consciousness of the Environment Pollution Problem in Pohang City (환경문제에 관한 시민의식 조사 - 통합후 포항시민을 대상으로 -)

  • Ha, Yeong-Gil;Park, Kyung-Min;Kwon, Young-Sook
    • Journal of agricultural medicine and community health
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    • v.21 no.1
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    • pp.61-73
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    • 1996
  • This study conducted to determine the attitude on environment pollution by Pohang city citizens. 1,059 Pohang city citizens in the age group 20 and over were chosen and surveyed by officials's interview at Up, Myun and Dong during the period 6 September to 20 September 1995. The issue problems to be solved in Pohang city were traffic control 47.3%, environment pollution 22.7%, cultural institutions 11.6%, water service 9.9%, education system 5.1% and community security 2.1%. The 55.1% of subjects responded that responsibility for environment pollution is every citizens duty. The trash from houses were 'garbage'(48.1%), 'waste of life'(21.8%), 'reuse trash'(15.6%) and 'one use thing'(14.5%) in order. The 66.9% of subjects responded that the trash's standard envelopes can be easily tear and its texture is not good. The respondents sometimes or often had experienced foreign bodies, sediment in the water service supply. The 45.9% of the respondents use natural water as drinking water, and the water service supply(26.7%), underground water(17.0%) and buying water(9.3%) were followed. Pertaining to the air pollution(by percent) was pollution of the steel industry complex 78.0%, combustive gas 16.6% and construction dust 1.7%. The respondents at southern district complained of respiratory tract by air pollution and the respondents at northern district complained of the visual disturbance and the offensive odor(P<0.05). Water pollution problem is factory's wastewater 56.2%, home wastewater 36.4% and livestock's wastewater 5.6% in order. The respondents at southern district complained of the noise pollution by airplanes and factories at the afternoon and the respondents at northern district complained of the noise pollution by vehicles(P<0.05).

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