• Journal of Families and Better Life
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• v.30 no.6
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• pp.167-181
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• 2012

This study analyzed consumer's harsh complaining behaviors and firm's reactions toward consumers' harsh complaining behavior, and investigated the differences in the firms' reactions according to the characteristics of counselors and customer service centers. In addition, this study attempted to find a strategy and provide guidance regarding consumer's harsh complaining behaviors. The results of this study are discussed below. First, consumer's harsh complaining attitudes were expressed by crude language, violent language, threats, personal attacks, and claims of a high-ranking social position. Consumer's directive, complaining behaviors were repeated on the telephone, and threats of prosecution or disclosure to the public, exposure of habitual product returns, and requests for interviews with superiorsat the representative firm were made. Second, a firm typologies according to its reaction style toward a consumer's harsh complaining behaviors were as follows: Group 1, having a neutral attitude toward consumers and preparation thoroughly regarding their demands; Group 2, having a negative attitude toward consumers and some degree of preparation toward consumers' demands; and finally, Group 3, having a positive attitude toward consumers but offering insufficient reparation regarding consumers' demands. Third, female counselors, counselors having a certified counselor's license, and those much experience working in labor work were more likely to be in Group 3. Male counselors, part-time counselors, and those having experience of many years were more likely to be in Group 2. Group 1 were more likely to have large number of workers at customer service centers, male counselors, and to have large numbers of educational training programs related to the reactions of consumers in the form of dissatisfaction, complaints, how to offer compensation for injuries to consumers, and issues related to PL(product liability). In addition, Group 1 also had more firm level welfare policies related to hight stress levels of consumer counselors and extra types of support regarding harsh consumers. However, Group 2 members were more likely to provide excessive compensation and rewards to harsh consumers. Finally, to react to consumer's harsh complaint efficiently, it was suggested that firms should not treat consumers as harsh consumers, should react to consumers' complaints sincerely, and should take precautionary management efforts as regards consumer dissatisfaction based on better quality control of products. In addition, it was deemed necessary to formulate a management strategy to train competent consumer counselors with a high quality of counselor skill, having standardized and consistent reaction guidance toward consumer complaints and thorough knowledge of compensation rules for consumer injuries and subsequent guidance.

• KOREAN JOURNAL OF CROP SCIENCE
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• v.60 no.2
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• pp.139-145
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• 2015

Rice ratooning is the production of a second rice crop from the stubble left behind after the main-crop harvest. The main advantage of rice ratooning is that in areas where rice is the main crop, double crop of rice can be grown for additional returns. Eight cultivars of rice were tested for estimation their ratooning ability. The main crop was harvested at mass maturity, after which the tillers were mowed to stubbles of about 10 cm tall. And then left without any further input, until the ratooned plant were ready for harvest. Highly significant variations were detected in the ratoon performance among cultivars, with ratoon ability ranging from 0% ('Unkwang', 'Jopeyong', 'Odae', 'Nokyang') to 33% ('Jinbuol') in their grain yield. The maximum grain yield from ratoon rice was 202 and 203 kg/10a for 'Jinbuol' and 'Joun' followed by 'Junamjoseng' 174kg/10a. Protein and amylose contents of ratoon rice were more increased than those of main rice. The platability value of cooked rice of ratoon was lower than that of main crop. Germination rate of the previous year's harvest of rice was not significantly different between ratoon and main crop. This rice ratooning system requires short duration, creating possibility for growing another crop in the same cropping year and offers an opportunity to increase cropping intensity per unit of cultivated areas.

• Journal of the Korean Society of Environmental Restoration Technology
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• v.13 no.3
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• pp.63-72
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• 2010

This study was conducted to investigate the current status and the improvement plans of the ecosystem conservation fund return projects. In 2007, there was a reformation of the ecosystem conservation fund system but the fund return projects were not vitalized up until now. In this study, 35 of ongoing and finished fund return projects were investigated on their types, sites, costs, local governments, and time required to return the fund. Through the on-site survey of 9 finished projects (4 biotope, 2 corridor and 3 natural conservation facility projects), construction and management conditions were investigated. The main findings are as follows: Among the five fund return types, 17 cases were biotope restoration projects, 4 cases were ecological corridor projects, and 1 case was a nature replacement project. In the case of project sites, there were 14 cases near schools and public facilities, 8 cases near rivers or streams, and 2 cases near ponds or wetlands. For the construction costs, there were 19 cases (65% of all the projects) that cost less than 300 million won. In terms of the involvement of the local government, most of the fund return projects were concentrated in Gyeonggi province and Ulsan city, and there were some local governments outside of these regions that did not carry out any return projects at all. Lastly, in the case of fund return time required, 35% of the fund returns were completed within 5 months, but the overall average fund return time was 9.8 months. In respond to the above study results, the improvement plans to encourage fund return projects are as follows: To diversify return types and sites, piloting and modeling projects for the representative types and sites should be preceded. To emerge from customary small-scaled projects, incentives to encourage large-scale and ecological networking projects should be considered. In addition, in order to write up business plans for the fund return projects, long-term investigations of at least 2 seasons from spring to fall are necessary. Finally, for the continuous management and maintenance of the ecological fund return sites, easier way for the citizens to actively participate in the projects should be incorporated.

• Journal of the Korean Society of Food Culture
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• v.26 no.6
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• pp.583-598
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• 2011

This study was intended to outline the characteristics of the food culture in the area of Kyungsangnamdo and its modernization by interpretation and analysis of the novel Toji, which was set in Hadong, Jinjoo in the area of Kyungsangnamdo in the early 20th century. The characteristics of the Kyungsangnamdo area's native dish during the Japanese ruling era in the latter half of the Choson dynasty are as follows. In the first part of the novel, which spans from 1897 to 1908, vegetable and grain food development can be seen in the area of Hadong, the interior plains of Kyungsangnamdo, where there is a typical farming village in the mountains. The second part of the novel, which spans from 1911 through 1917, includes some mentions of the properties of Kyungsangnamdo area's native dishes through the lens of emigrated Koreans living on Gando island. Gando island is in China, and is where Seohee, the heroine, escapes from her homeland and remains for a period of years. There is a unique type of seafood in the Gando area using fresh marine products, exactly the same as in the Kyungsangnamdo area. The third part of the novel spans 1919 through 1929, after Seohee returns to her own country and regains her house. There is a noticeable description of food culture in the area of Jinjoo in Kyungsangnamdo through the description of Seohee focusing on the education of her children. The well-described features of Jinjoo are boiled rice with soup of beef leg bones and Jinjoo bibimbob, with vegetables and a variety of foods using cod. Cod are caught in large quantities in Kyunjgsangnamdo, and cities in the area grow to medium size as the area became traffic-based. The fourth part of the novel spans from 1929 through 1938, and includes very detailed descriptions of characters and background locations. Salted fish combined with the wild ingredients of Mt. Jiri feature prominently in the Kyungsangnamdo's area descriptions. The fifth part spans from 1940 through 1945, and as the Japanese colonization era ends, the foods described in Kyungsangnamdo seem to develop the usage of soybean paste. With abundant fish and shellfish Kyungsangnamdo, the dishes that evolve to use soybean paste include mussel soybean paste soup, picked bean leaves in soybean paste, chaitgook - cold soup from soybean paste, and seolchigook used with seaweed and sea laver.

• Asian-Australasian Journal of Animal Sciences
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• v.21 no.4
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• pp.523-531
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• 2008

Buffalo are a major source of milk production, contributing 12.1% in the World and 38.0% in Asia. The buffaloes are kept under peri-urban farming systems to produce milk for urban populations. Breeding is delayed in these herds to get more economic benefit because farmers believe that the pregnancy decreases milk production. The lactation milk value has been studied in this paper as an economic indicator. Complete milk yield records of 3,304 buffaloes was collected from a group of state farms. Economic traits including lactation yield, lactation length, calving interval (CI), dry period and milk yield per day of calving interval (MYPDCI) were derived from the data. The animals were grouped according to parity number (1-3), service period (G1 to G4, conceiving during <150, 150-200, 200-300 and >300 days post calving) and yield levels (HMY>2,500; MMY 2,001-2,500; and LMY 1,500-2,000 liters/ lactation). To study the effect of pregnancy on milk composition a research trial was conducted at a medium size private dairy farm, using forty lactating buffaloes of three yield levels and four service period groups, as described already. Milk was sampled on alternate weeks and analyzed for fat and protein contents (%). For quantifying the value of milk produced during a lactation period, the value corrected milk (VCM) was determined and converted to lactation milk value (LMV). Group means were compared for varicous parameters. Highest milk yield ($2,836.50{\pm}15.68$ liters/lactation) was recorded in the HMY animals of G4 group while lowest milk yield of $1,657.04{\pm}8.34$ liters/lactation was found in LMY of G1. Lactation was significantly increased with the extending of service period. The shortest dry period was recorded in HMY, parity 1, G1 animals and the longest in parity 2, MMY, G4.The CI was shortest in HMY, parity 1, and G1 animals and longest in LMY, parity 3, G4 buffaloes. The HMY, parity 2, G1 buffaloes showed the highest MYPDCI and the lowest value was recorded ($6.53{\pm}0.17$ vs. $2.76{\pm}0.04$ liter/day) for LMY, parity 1, G4 buffaloes. The VCM decreased with the delayed conception. This decreasing trend was higher in respect of the total yield but decrease in the VCM was smaller due to the increasing levels of fat and protein in the milk. The gap between the various production classes was reduced based on the VCM as compared with the yield per day of CI. LMV showed a consistent decline with extending service period in all three production groups. The study suggests that CI increased with delayed conception, showing a consistent trend in the low, moderate and high yielding buffaloes. There was a coherent declining pattern of milk yield with delaying conception, associated with prolonged CI. An animal conceiving at a later stage of lactation showed a decline in financial returns of 24 to 27% compared with those conceiving earlier.

• 제어로봇시스템학회:학술대회논문집
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• 2004.08a
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• pp.138-142
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• 2004

In this paper, we present a new method for monitoring of ECU's sensor signals of vehicle. In order to measure the ECU's sensor signals, the interfaced circuit is designed to communicate ECU and the Embedded Linux is used to monitor communication result through Web the Embedded Linux system and this system is said "ECU Interface Part". In ECU Interface Part the interface circuit is designed to match voltage level between ECU and SA-1110 micro controller and interface circuit to communicate ECU according to the ISO, SAE communication protocol standard. Because Embedded Linux does not allow to access hardware directly in application level, anyone who wants to modify any low level hardware must develop device driver. To monitor ECU's sensor signals the most important thing is to match serial level between ECU and ECU Interface Part. It means to communicate correctly between two hardware we need to match voltage and signal level, and need to match baudrate. The voltage of SA-1110 is 0 ${\sim}$ +3.3V and ECU is 0 ${\sim}$ +12V and, ECU's communication Line K does multiple operation so, the interface circuit is used to match voltage and signal level. In Addition to ECU's baudrate is 10400bps, it's not standard baudrate in computer environment. So, we need to develop a device driver to control the interface circuit, and change baudrate. To monitor ECU's sensor signals through web there's a network socket program is working in Embedded Linux. It works as server program and manages user's connections and commands. Anyone who wants to monitor ECU's sensor signals he just only connect to Embedded Linux system with web browser then, Embedded Linux webserver will return the ActiveX webbased measurement software. It works in web browser and inits ECU, as a result it returns sensor signals through web. All the programs are developed with GCC(GNU C Compiler) and, webbased measurement software is developed with Borland C++ Builder.

• Journal of Distribution Science
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• v.15 no.8
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• pp.47-54
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• 2017

Purpose - According to agency theory, managers have incentives to adjust firm revenues to meet earnings expectations or delay bad news disclosure because of performance-based compensation and their reputation in the market. When the bad news accumulates, stock prices fail to reflect all available information. Thus, market prices of stocks are higher than their intrinsic value. After all, bad news crosses the tipping point, it comes out all at once. That results in stock crashes. Auditors can decrease stock crash risk by reducing agency costs through their informational role. Especially, stock price crash risk is expected to be lower for firms adopting high-quality audits. We focus on distribution and service industry to examine the relation between audit quality and stock price crash risk. Industry specialization and auditor size are used as proxies for auditor quality. Research design, data and methodology - Our sample contains distribution and service industry firms listed in KOSPI and KOSDAQ during a period of 2004-2011. We use a logistic regression to test whether auditor quality influences crash risk. Auditor quality was measured by industry specialist auditor and Big4 / non-Big4 dichotomy. Following the approach in prior researches, we use firm-specific weekly returns to measure crash risk. Firms experiencing at least one stock price crash in a specific week during year are classified as the high risk group. Results - The result of analyzing 429 companies in distribution and service industry is summarized as follows: Above all, it is shown that higher audit quality has a significant negative(-) effect on the crash risk. Crash risk is alleviated for firms audited by industry specialist auditors and Big 4 audit firms. Therefore, our results show that hypotheses are supported. Conclusions - This study is very meaningful as the first study which investigated the effects of high audit quality on stock price crash risk. We provide evidence that high-quality auditors reduce stock price crash risk. Our finding implies that the risk of extreme losses can be reduced through screening of high-quality auditors. Therefore investors and regulators may utilize our findings in their investment and rule making decisions.

• Clean Technology
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• v.25 no.4
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• pp.289-295
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• 2019

Though the usage of vinyls and plastics produced from fossil fuels has been increasing in the world, the eco-friendly domestic disposal or recycling of waste vinyls has to be executed because the migration or importation of waste vinyls or waste plastics are globally prohibited. Even though the eco-friendly domestic disposal or recycling of waste vinyls and waste plastics should be developed, promising eco-friendly recycling methods are few because there are extraneous substances in waste vinyls and waste plastics. Also, conventional incineration and landfill methods result in secondary contamination and then increase disposal costs. Therefore, the selective elimination of extraneous substances or other materials included in waste vinyls and waste plastics could make valuable recycling or reuse possible. In particular, the novel hybrid process in which crushing and screening are simultaneously conducted in a rotary kiln type reactor can domestically maximize the material recycling or reuse. In this study, the feasibility study for a crushing/screening hybrid process developed in Korea was performed and evaluated in case of thermal recycling (TR) and material recycling (MR). The effect of various subsidies on economic efficiency was especially evaluated by means of domestic recycling plans. The incentive revenues from waste vinyl recycling and the incineration share of waste vinyls affected the net present values and internal rate of returns of the hybrid process.

• Journal of Digital Convergence
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• v.16 no.9
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• pp.81-90
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• 2018

The purpose of this study is to examine the current status of automobile logistics in the domestic automobile industry and to derive and evaluate the factors to improve the quality of automobile logistic services to final consumers. To that end, we selected the relevant factors through literature review and expert interviews, and conducted a survey with consumers and experts. The quality of automobile logistic service was evaluated using the Importance-Performance Analysis (IPA) method. The results show that the "kindness of shipping staff" is high on the importance of customers but low on the importance of employees. On the other hand, factors that have high customer satisfaction but low staff satisfaction include "rapid handling of complaints", "transportation accuracy of receipt", "kindness of delivery staff", and "automobile manual guide and explanation of internal functions". This study has academic and industrial significance in that it has derived important factors for evaluating the quality of automobile logistics services and suggests improvement measures for experts and consumers who actually work in the industrial field. Future research should investigate measures to minimize the returns and complaints of shipment offices which have not been examined in this study.

• Journal of Korean Society of Forest Science
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• v.83 no.1
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• pp.38-49
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• 1994

To investigate the effects of national forest management on the regional community, the inter-relationship between the local communities and neighbouring forest owned by the state was surveyed in the three locations, namely pyungchang-gun, Bonghwa-gun, and Kwangyang-gun, which have a large area of national forest. The effect of national forest management on the local community was different depending upon the relationship between the local community and the national forest, the resource base and infrastructure and facilities installed within the national forest. The major contribution of the national forest to regional society is the provision of land resources, forest products, employment opportunities, and social functions of forest. The supply of land resource from the national forest has been increasing steadily due to the increase in demand for public facilities. About one quarter of household income in the forest villages surveyed came out of the sales of forest products, mainly non-timber products. Due to the low level of forest operations for timber production, there are very limited opportunities of employment provided by the national forest. And the use of forest roads by local residents was also to a limited extent. Therefore, it is suggested that the national frosts should be managed such that help to revive the economy of local communities which are disadvantaged in the national investment priority due to the low economic returns.