• 한국산학기술학회논문지
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• 제20권5호
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• pp.456-467
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• 2019

우리나라의 급속한 고령화 현상은 노인요양병원의 확충으로 인한 인력수급의 어려움을 겪고 있다. 따라서 노인요양보호 서비스의 인력충원을 위해 외국 인력의 고용이 증가하고 있다. 본 연구에서는 노인요양병원의 외국인 간병인의 돌봄서비스 질이 기관에 대한 신뢰, 만족, 재이용의도에 미치는 영향에 대해 살펴보고자 한다. 본 연구는 서울 경기 지역 6개의 노인요양병원에서 중국동포 간병인의 돌봄서비스를 받고 있는 노인 249명을 조사하였다. 자료분석은 SPSS와 AMOS를 이용하여 분석을 실시하였다. 분석결과, 첫째, 노인요양병원 간병인의 돌봄서비스 질인 신뢰성, 대응성, 공감성, 유형성, 전문성은 기관에 대한 신뢰와 만족, 재이용의도와의 관계에서 모두 정적인 상관관계를 보이는 것으로 나타났다. 둘째, 노인요양병원의 중국동포 간병인의 돌봄서비스 질이 간병인의 신뢰에 미치는 요인으로는 대응성, 유형성, 전문성이며, 만족에 미치는 요인으로 돌봄서비스의 신뢰성, 유형성, 전문성 요인이 만족에 유의한 정의 영향을 미치는 것으로 나타났다. 또한 기관의 신뢰와 만족은 모두 재이용의도에 정의 영향을 미치는 것으로 나타났다. 셋째, 노인요양병원의 중국동포 간병인의 돌봄서비스의 질과 만족도의 관계에서 신뢰에 대한 간접효과는 돌봄서비스의 질 중 대응성을 제외하고 모든 독립변수에서 나타났으며, 신뢰와 재이용의도의 관계에서 만족도는 간접효과가 있는 것으로 나타났다. 본 연구의 결과는 노인요양병원의 중국동포 간병인 돌봄서비스 질이 이용자의 재이용률을 높이기 위해서 양질의 돌봄서비스 질을 통해 신뢰와 만족을 높일 수 있는 방안을 제공하여야 할 것을 시사한다.

• 시큐리티연구
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• 제46호
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• pp.31-62
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• 2016

본 연구는 신변보호요원의 윤리적 딜레마에 대한 현상학적 연구로 신변보호요원을 대상으로 윤리적 딜레마에 대한 경험적 사실들을 근거로 의미와 본질을 찾아 신변보호요원들의 윤리적 딜레마에 대한 과정과 경험을 연구하여 본질을 이해하고 예방과 대처를 할 수 있는 기초적자료를 위한 방안을 제시하는데 목적이 있다. 이러한 연구목적을 달성하기 위하여 Colaizzi의 6단계 분석 절차를 사용하여 5년이상 근무를 한 7명의 윤리적 딜레마를 경험한 신변보호요원을 연구대상으로 선정하여, 2015년 10월 1일부터 2015년 11월 20일까지 면접 및 질문지를 통해 자료를 분석하고 연구의 타당성과 윤리적 고려사항을 통해 내용을 분석하여 다음과 같은 결과를 도출할 수 있었다. 연구 결과 신변보호요원의 윤리적 딜레마의 중심의미는 6개와 20개의 주제진술로 파악되었다. 첫째, 중심의미는 갈등요인으로 주제는 직전관행과의 충돌, 규정 절차 문제, 조직 직무소통, 서비스불일치이다. 둘째, 중심의미는 업무상 역할제한으로 주제는 제도적 관행, 의사결정, 우선순위이다. 셋째, 중심의미는 업무상 상황판단의 어려움으로 주제는 결정의 모호성, 지식 및 경험, 의견대립이다. 넷째, 중심의미는 합리적 자기 방어로 주제는 책임감결여, 합리화, 의도적 외면, 자괴감이다. 다섯째, 중심의미는 대인관계 어려움으로 주제는 상 하관계, 중간 관리자 역할, 비협조적 업무, 불쾌한 언행이다. 여섯째, 중심의미는 비밀유지로 주제는 묻혀진 행태, 불법관행이다.

• 한국사회복지학
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• 제56권1호
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• pp.253-282
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• 2004

본 연구는 사회복지와 교육복지와의 관계를 정립한 후 우리나라 교육복지의 현 실태와 문제점을 파악하고 향후 우리나라 교육복지의 방향과 과제에 대해 살펴본 것이다. 이미 선진국에서는 교육을 사회적 평등장치로 인식하고 인적자본 개발이라는 관점에서 다차원적 접근을 행하고 있으며 학교사회사업가가 배치되어 있으나 우리나라는 교육복지를 체계적으로 추진할 관련법이 미비하고 행 재정적 지원체계가 확립되어 있지 않다. 또한 관련 조직간의 연계, 협력이 부족하고 복지, 교육, 문화가 연계된 통합적, 전문적 서비스가 제공되지 못하고 있다. 우리나라 교육복지의 방향과 과제는 교육복지체제의 구축을 위한 국가의 기능과 책임을 명확히 해야 하며 권리, 투자적 차원에서 접근해야 하며 이를 위한 관련법의 제정 및 행, 재정적 체계가 확립되어야 한다. 또한 교육복지는 모든 사람들을 대상으로 하되 교육취약계층에 최우선 순위를 두어야 하며 그 내용에 있어서는 교육의 기회에서부터 교육의 과정, 결과까지의 평등을 포함해야 할 필요가 있다. 그리고 교육, 복지, 노동이 연계된 다차원적 접근과 관련기관의 긴밀한 협력체계가 구축되어야 하며 평생교육이 강화되어야 한다.

• 기독교교육논총
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• 제63권
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• pp.183-219
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• 2020

본 연구는 기독교 대안학교 교사들이 인식하는 교사의 전문성은 무엇이고 그들의 전문성은 어떻게 성장하는지 찾아보는 것을 목적으로 한다. 전문성은 일반적으로 특정 분야에 필요한 특별한 지식, 기술, 태도를 의미한다. 교사 전문성 역시 주어진 업무를 수행하는데 필요한 능력과 자질, 기술과 행동, 가치를 포함하며, 교사의 생애주기와도 밀접한 관계가 있다. 본 연구는 교사 전문성의 의미와 성장 방식을 탐구하기 위해 설문조사와 면담을 병행한 혼합연구방법으로 자료를 수집하였다. 270여 명의 기독교 대안학교 교사가 참여한 설문조사는 교사의 관심사, 각 전문성 요소의 중요도와 보유 정도, 전문성 개발 노력과 도움 정도를 질문하였다. 심층 면담은 7명의 기독교 대안학교 교사를 대상으로 하였고 이들이 인식하는 교사 전문성의 의미, 교사 자질과 역량, 전문성 성장을 위한 환경을 파악하였다. 분석 결과를 보면 기독교 대안학교 교사들은 기독교적 관점으로 교과를 재구성하는 교과 전문성뿐 아니라 소통, 관계, 소명의식을 전문성으로 강조하였다. 그리고 이들의 전문성 성장에는 소명에 반응하고자 하는 교사의 결단, 지속적인 자기계발, 교사공동체, 자율과 책임이 공존하는 교육환경이 중요한 것으로 나타났다. 결론에서는 교사들의 전문성 성장을 위해서 교사의 생애주기를 고려할 것과 교사 주도적인 전문성 성장의 접근을 제안하였고, 예비교사교육에서 교과 전문성뿐 아니라 소통과 관계능력 향상에 주안점을 둘 것을 강조하였다.

• 농촌의학ㆍ지역보건
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• 제14권1호
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• pp.30-36
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• 1989

In order to desirable attitudes of health subcenter personnel, affecting to utilization of a rural health subcenter for primary health care, a study carried out, through analyzing the specific survey datas of 228 out of 1151 total house-holders in a rural community, Su-Dong Myun, Yam-yang-ju kun, Kyung-Gi Do in Korea, and the medical re-cords of total out-patients of health subcenter in this district during 1981-1988. The following results were obtained: 1) The annual utilization rate showed decreasing tedency such as 723 per 1,000 inhabitants in 1981, 652 in 1982, 618 in 1985, 54H in 1984 and 341 in 1987, since 1981. 2) The utilization Rate in 1987 was unusually the lowest with 341 per 1,000 inhabitants in decreasing tendency, steadily. 3) In advatage on utilization of health subcenter for primary health care in a rural area, 68.8% of the respondents answered that it was in comprehensive health care with the highest rate and next order in near distance from living place with 16.7% in easy and simple process to utilize with 9.2% and in lower medical cost with 5.3%. 4) The order of desirable image of rural health subcenter personnel for primary health care was of good attitude(57.0%), of good skill(29.0 %) and of wide knowledge(14.0%), 5) The order of desirable image of doctor for primary health care in rural health subcenter was of good skill(.44.3%), of good attitude(36.8%) and of wide knowledge(18.9%), and nurse was of good attitude(76.8%), of good skill(14.0 %) and of wide knowledge(9.2%). 6) The percentage order by good attitudes of rural health subcenter personnel was the highest in responsibility(38.2%), kindness(26.3% ), proprieties(14.9%), sincerity(12.7%) and notion of duty hours(6.6%). 7) The statistical datas in health subcenter was written and kept, without distinction of definition of new and old patients, by month and for suitable method of medical expenses of medical insurance and medicaid by clerical convenience. 8) In future, the organization of health subcenter must be unified, systematized and rationlized for primary health care. Health subcenter must be organized by 3 parts of function(medical care, health service and clerical affair) and then function of health subcenter will be more activated by clerical activities.

• 대한간호학회지
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• 제26권1호
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• pp.194-222
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• 1996

Various accidents and injuries are currently occurring in Korea at increasingly high rates. Good quality emergency care service is urgently needed to cope with these various forms of accidents and injuries. In order to develop a sound emergency care system, there need to be a plan to educate and train professionals specifically in emergency care. One solution for the on going problem would be to educate and train emergency clinical nurse specialists. This study on a strategy for curriculum development for emergency clinical nurse specialist was based on the following five content areas, developed from literature related to the curriculum of emergency nursing and emergency care situation : 1. Nurses working in the emergency rooms of three university hospitals were analyzed for six days to identify categories of nursing activities. 2. Two hundreds and eleven nurses working in the emergency rooms of 12 university hospitals were surveyed to identify needs for educational content that should be included in a curriculum for the clinical nurse specialist. 3. Examination of the environment in which emergency management was provided. 4. Identification of characteristics of patients in the emergency room. 5. The role of emergency clinical nurse specialist was identified through literature, recent data, and research materials. The following curriculum was formulated using the above mentioned process. 1. The philosophy of education for emergency clinical nurse specialist was established through a realistic philosophical framework. In this frame, client, environment, health, nursing, and learning have been defined. 2. The purpose of education is framed on individual development, social structure, nursing process and responsibility along with the role and function of the emergency clinical nurse specialist. 3. The central theme was based on human, environment, health and nursing. 4. The elements of structure in the curriculum content were divided to include two major threads, I, e., vertical and horizontal : The vertical thread to consist of the client, life cycle, education, research, leadership and consultation, and the horizontal thread to consist of level of nursing (prevention to rehabilitation), and health to illness based on the health care system developed by Betty Neuman system model. 5. Behavioral objectives for education were structured according to the emergency clinical nurse specialist role and function as a master degree prepared in various emergency settings. 6. The content of the curriculum consisted of three core courses(9 credits), five major courses(15 credits), six elective courses(12 credits) and six prerequisite courses (12 credits). Thus 48 credits are required. Recommendations : 1. To promote tile quality of the emergency care system, the number of emergency professionals, has to be expanded. Further the role and function of the emergency clinical nurse specialist needs to be specified in both the medical law and the Nursing Practice Act. 2. In order to upgrade the qualification of emergency clinical nurse specialists, the course should be given as part of the graduate Program. 3. Certification should be issued through the Korean Nurses Association.

• Child Health Nursing Research
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• 제7권4호
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• pp.434-450
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• 2001

This study is designed to understand the meaning and nature of raising children with cerebral palsy. It researches the experience of mothers of schoolchildren with cerebral palsy by the research method of hermeneutic phenomenology. The study was conducted from November 10, 1999 to December 20, 2000. When children with cerebral palsy usually show symptoms in the early stage of cerebral palsy, mothers do not take children to a doctor for diagnosis. And, most of mothers have a difficult time to accept the reality; they usually respond to the initial diagnosis with shock, reproach, and deny. When mothers start recognizing the reality, they consider that their children have cerebral palsy due to the their mismanagement during pregnancy, delivery, nursing, and initial treatment. They shelter their children from view and feel guilty that they cannot afford to try folk remedies for their children. As time passes, mothers face conflicts between families in diverse ways. Families put the blame on genetic effects. Mothers-in-law give their daughters-in-law a hard time, husbands shift the responsibility of raising children onto their wives, and trouble arises between families-in-law and mothers native families. When children grow up, it is physically difficult for mothers to take care their children. In addition, they suffer from all the troubles in family due to childrens handicap. Mothers try the diverse methods of bringing up children. However, they start getting tired of raising children as they experience failures and financial difficulties. Mothers feel collapsed recalling the ways of raising children. They feel anxiety, miserable, lonely, and worrying when they think how children would attend school, make friends, and live in the future. In this stage, mothers do their best to raise their children with hope. They tend to compare their children with others without handicap and spend money and time in attempting all the treatments. When mothers and children join the society at school, they find that the society does not understand disabled people, teachers show inconsiderate attitude, friends avoid them, and children hardly follow classes. Such experiences make mothers feel angry and frustrated. However, when children adapt to school, mothers see the possibility that children could accomplish schoolwork. They appreciate teachers help and others consideration. Mothers place appropriate expectations on their children and help them to prepare for the future. I would make following suggestions based on the results. 1. As a primary basic course of rehabilitation nursing intervention, solution-centered nursing intervention system should be developed. The intervention needs to be based on the understanding of mothers, who raise children with cerebral palsy, through in-depth interview. 2. Advance researches on the development of individual nursing intervention should be conducted. Individual nursing intervention needs to prevent and release actual pain focusing on mothers raising children with cerebral palsy. 3. Integrated curriculum that help children with cerebral palsy lead a normal school life with ordinary children should be developed. 4. Basic research on using of facilities and effective application of service volunteer to help children with cerebral palsy in school needs to be conducted.

• 시큐리티연구
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• 제1호
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• pp.283-319
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• 1997

Our society witnesses the rapid progress in the areas of politics, economy, society and culture in the process of national modernization since 1960s, which in turn as a reverse function gets to contract a societic pathology, totally lowering the security level of citizens' lives owing to various violent crimes like hostage commotions and murders with rifles and deadly weapons. what is the main reason for that? That may be partly because the chief police force concentrates on the current situation resulting in the vacuum of the public peace. However, the main reason is that the police fall short of man-power and equipments even if the whole police power were put to use in preventing and quelling the crimes. That is true not only of Korea but also of the advanced countries like the U.S.A., England and Japan. We realize that these advanced countries have higher level of security in every individual's life and property than Korea because their progress of the private guard systems can fill in a vacuum of the shortage of the police power, Therefore, we should without delay internationalize our private guard systems expecting the widely opening of the guard service markets in the age of Uruguay Round. To do this, we need to change our ideas for fostering the policy of the private guard from passive defense ideas into positive aggressive ones. Our police should urgently set up a plan to pursue the orientation of vision that we should dispatch our private guards overseas before foreign guards rush into our markets. Accordingly it goes without saying that the private guard group should distinguish their services from the public services initiating their own theory and strategy of private guard services and also readjust themselves between the public duties and the private services with the study of minimizing the reverse function of the private guard systems. The history criminal justice has always shown that the criminal system progressed at the initiative of the civil factor in case its demand and supply do not make both ends meet. Nevertheless, in the process the power of the government never weakens, rather it is built up in general. In conclusion, the necessity of the build-up of the private guard services must duly be acknowledged by the police as well as by the business which has its unique sphere within the criminal justice instead of as the suplemtary services of the simple the police power on the long-term basis. The purpose of the private guard services can be largely classified into the two categories; first it means the function to prevent the crimes against the citizens and secondly to enhance the national interest as an increasing mammoth business with a worldly competition capacity. The police has an absolute responsibility that they should protect the modem public in general from feeling the crisis of the personal threat, tension, anxiety and nervousness. In short, if we develop the complete private guard system to guarantee the societic atmosphere for all citizens, keep the public peace, and protect all citizens' lives and properties, we will sure enjoy a beautiful land, a wholesome society and a happy life in goodharmony of law and order.

• 유통과학연구
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• 제11권4호
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• pp.73-80
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• 2013

Purpose - As the smart-phone market adds new technologies and introduces new marketing trends, competition among companies is getting fierce. Now, smart-phone companies need to pay attention not only to attaining new customers but also to retaining customers, which means managing relationships to prevent customer defection. Therefore, how to satisfy customer needs and maintain long-term relations are both important to make consistent progress in the rapidly changing smart-phone market. To illustrate this point, the study focuses on analyzing the effects of consumption value on relational factors and buying intentions among smart-phone users. First, consumption value was divided into functional, economic, and emotional values. After that, the effects of these values on satisfaction and brand trust were confirmed. Additionally, effects of satisfaction and brand trust on repurchase intention were analyzed. Research design, data, and methodology - The data was collected in a self-administered survey among 270 undergraduate students, using smart-phones between June 4th-12th, 2012. A total of 257 questionnaires were collected and used for the data analysis. A path analysis based on Lisrel 8.54 was used for the hypothesis test. Consumption value was divided into functional, economic, and emotional values. Subsequently, the effects of these values on satisfaction and trust in the brand were confirmed. Additionally, the effects of satisfaction and trust in the brand on repurchase intention were analyzed. Results - First, functional value, economic value, and emotional value - especially emotional value - were revealed to have positive effects on satisfaction. Second, emotional value was shown to have positive effects on brand trust, while functional and economic values did not. Third, satisfaction had positive effects on brand trust. In considering the relative influence on brand trust, satisfaction was the most crucial factor. It is clear that in the evaluation of the direct experience, using the product or the service plays an important role in building brand trust. Fourth, satisfaction and brand trust positively influenced repurchase intention. This indicates that both factors must be achieved to induce the repurchase Intention among customers. Conclusions - One can see that the enjoyable emotions consumers feel while using smart-phones is the most important factor in increasing levels of satisfaction. Moreover, this indicates that consumers pursue economic desires along with convenient functions in order to reduce opportunity costs. Additionally, consumers are affected by psychological and emotional messages in building trust, rather than practical and rational ones. Thus, in order to appeal to young clients as an attractive brand in the smart-phone market, approaching customers with an emotional value is recommended. In addition, in order for the brand to gain trust, the overall experience the consumer feels while using smart phones should be maximized. After all, one must fulfill the consumers' desire for a new experience and show a willingness to faithfully accomplish the responsibility of the brand to strengthen relationships with customers in the smart-phone market.

• 한국프랜차이즈경영연구
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• 제12권3호
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• pp.35-46
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• 2021

Purpose: The hotel industry needs a leader who can actively demonstrate leadership to respond to and accept changes in the organization in a highly competitive and fast-changing environment. Therefore, the role of leaders who instill clear vision and goals of the organization in their members, listen to their opinions, and empathize is paramount. Leaders should encourage successful organizational activities based on active participation by employees and create the best environment for working with a sense of mission and responsibility. This study aims to identify the relationship between empathy leadership and job engagement as a result variable of team cohesion in the hotel culinary department and conduct empirical studies on the role of empathy leadership and job engagement. Research design, data, and methodology: The data were collected from employees who work in culinary department at a five-star franchise hotel located in the Seoul metropolitan area. Because it is difficult to conduct a survey through face-to-face contact with employees due to the COVID-19 pandemic, the online survey was conducted from February 1 to February 28, 2020. A total of 330 questionnaires through online were distributed and 268 employees completed the survey, yielding a response rate of 81%. Of the 268 returned responses, 27 responses were not usable due to missing information. Thus, a total of 241 responses were used for analysis. Results: The study results are as follows. First, it has been shown that the empathy leadership of culinary department in hotel companies has a significant positive impact on the job engagement. Second, it has been shown that job engagement has a significant positive effect on members' team cohesiveness. Third, empathy leadership of hotel companies' culinary department has a significant positive impact on members' team cohesiveness. Fourth, job engagement has a significant positive (+) mediating effect in the relationship between empathy leadership and team cohesiveness in culinary department. Conclusion: This study supports the theory that an emotional and empathic leader's behavior or ability can change the effectiveness or atmosphere of a rapidly changing hotel culinary team organization by presenting a research model on the effect of empathic leadership on job engagement and team cohesiveness. And hotel chefs should be more aware of the importance of empathic leadership and make them a human resource of the organization through formal and informal communication with culinary employees.