• 제목/요약/키워드: Responsibility and Service

검색결과 493건 처리시간 0.031초

한식당 가격정책이 매출에 미치는 영향에 관한 연구 (A Study on the Effects of Korean Restaurant′s Menu Price Policy upon the Sale(The Case of ‘B’ Korean Restaurant of ‘P’ Hotel at Seoul))

  • 김희기
    • 한국조리학회지
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    • 제9권2호
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    • pp.148-175
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    • 2003
  • As mentioned above, Korean restaurant's menu price is to be decided by combining various factors. Korean restaurant is demanded to decide menu price more carefully than other restaurants do, because the number of Korean restaurant is the largest in Korea and Korean food is the most popular among the Korean people. Korean restaurant cannot neglect price competitiveness and is often given complaints from its customers. Because of such management difficulties, the number of Korean restaurant has recently decreased at special class hotels as well as common hotels. Korean restaurant managers are demanded to make efforts to inherit Korean tradition and culture by keeping pride and responsibility. Until now, Korean restaurants are thought to decide the menu prices in short-sighted, non-scientific and haphazard way of thinking. Such price decision factors have established traditions and have been generally accepted to let Korean restaurant managers lose carefulness at the menu price decision. In advanced countries, however, they recognized the importance of the price decision since the 1960's or earlier to research the menu price systematically and scientifically. Before deciding the menu prices, Korean restaurant managers are demanded to investigate various kinds of factors carefully and spend a lot of time to calculate direct costs, that is, one of the most important factors of cost calculations. The managers are demanded to decide the menu prices in reasonable and future-oriented way by keeping not private thinking but correct information and judgment. The sale of each menu has difference, while the menu price increase has been evaluated to be successful from overall point of view. Despite of increased total sale, there was not much difference of net profit because of increased material costs. However, higher level of the customers produced comfortable and cozy atmosphere of the restaurant enough to satisfy customers, and improved service quality much more. Not only customer satisfaction but also improved service quality is thought to play an important role in invitation of future customers.

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건설사업관리자의 업무수행에 따른 윤리 특성 고찰 (A study on the Ethics Characteristics according to Service and Practice of Construction Manager)

  • 이상범
    • 한국건설관리학회논문집
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    • 제12권1호
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    • pp.97-106
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    • 2011
  • CM방식은 CMr과 발주자가 일체가 되어 프로젝트의 전반을 관리하는 방식으로, CMr은 기술적 중립성을 유지하면서 발주자 관점에서 설계 발주 시공의 단계에서 각종 관리 업무의 전부 또는 일부를 실시하는 것이다. 건설과정에서 새로운 전문직으로 발전하고 있는 CMr은 계약에 따라 업무와 서비스 범위가 확정되므로 높은 수준의 윤리가 요구된다. 본 연구에서는 관련법에서 제시하고 있는 CMr의 법적지위와 업무수행에 따른 윤리기준과 윤리특성을 제안하였다. 결론으로는 첫째, 건설사업관리업무의 법적 특성은 관리업무를 부여하는 사람과 부여받는 사람의 계약관계에 따라 사람의 노동력을 제공하는 형태로 수행되는 위임계약, 과실책임, 선관주의 의무를 갖고 있다. 둘째, 건설사업관리의 업무 특성은 조정자의 역할, 전문기술 서비스, 발주자 설명책임과 공공성을 갖고 있다. 셋째, 이러한 업무 특성에 따라 전문가로서 건설사업관리자의 윤리평가기준은 의도, 행위와 결과로 분류하고, 이를 업무 특성과 연관시켜 덕윤리, 의무론, 결과론으로 제안하였다.

KTX 정차역 통과사고 원인분석 및 예방대책 (A Study on the Technique for Preventing Passing-by of High-speed Train)

  • 전중근;정성봉;이민규
    • 대한안전경영과학회지
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    • 제14권3호
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    • pp.101-109
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    • 2012
  • It is commonly recognized that railway is one of the representative transportation and it offers public service based on strategies for being rapid, automation, safety. Since the opening of high speed railway, 3-hundred-million people have used it and acknowledged its efficiency. However, derailed accident at Kwangmyeong station in February, 2011, frequent malfunction of KTX-Sancheon, and accidents by engineer's careless fault damaged on credibility of safety, Especially, spreaded accidents through social networking service by cell phones amplified anxiety of public, being criticized by the press. This study analyzed statistics of past accident and cases of passing-by accident, and surveyed 152 KTX captain engineers about their recognition of the accident by careless fault and experiences of possibility of occurrence for preventing engineer's careless fault and restoring trust According to the analysis, engineers worry about responsibility and disadvantages related to the accidents for the most, and they are nervous about malfunction for the second most. This study presents prevention methods regarding the result. First, it is required to improve mental stability and concentration on their work, secondly, advanced ability to cope with malfunction or error through repetitive education and training are required to increase confidence, and for the last, improvement of operational supporting system such as ATP, GPS to prevent errors by human factors. Improvement of the system is expected to lead engineers to prevent careless fault and regain the reputation of railway.

Sanitation and Tissue Residue Problems in High Quality Pork - Review -

  • Lee, M.H.;Ryu, P.D.
    • Asian-Australasian Journal of Animal Sciences
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    • 제12권2호
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    • pp.233-243
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    • 1999
  • Food safety or sanitation are terms broadly applicable to procedures designed to ensure that food quality is high and free of factors which may adversely affect human health. These factors include zoonotic diseases and acute and chronic effects of ingesting natural and human-made xenobiotics. Use of drugs in animal production for the treatment and control of animal diseases, to promote growth rate, and to improve feed conversion efficiency has expanded year by year, thus increasing the possibilities for occurrences in animal products of residues harmful to humans. Governmental agencies have made efforts to control or prevent residue problems. The Korean Food and Drug Administration (KFDA) is charged with the responsibility of establishing tolerances for veterinary drugs, pesticides, and mycotoxins and other non-pharmaceutical substances. The Department of Veterinary Service is responsible for establishing guidelines regarding withdrawal times of drugs, approval of drugs, their uses, and sanitation enforcement of livestock products. The authors describe the toxicological basis for the establishment of tolerance levels for xenobiotics and the pharmacokinetic basis for establishing withdrawal time for veterinary drugs. The regulatory tolerance levels of chemicals in pork and swine feed, Korean regulations on the use of feed additives, rapid residue test methods, the National Residue Program, and the Food Animal Residue Avoidance Databank are discussed. Rapid EIA methods that are under development for the screening of live animals are described These methods predict tissue residues from an examination of blood samples taken from pigs before they are slaughtered.

Effects of LMX and Perceived Ethics with Leader on Job Burnout

  • Oh, Young-Sam;Choi, Beet-Na;Kim, An-Sik
    • 유통과학연구
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    • 제14권8호
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    • pp.59-66
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    • 2016
  • Purpose - This study has its purpose to identify the correlation between factors and moderating variables that can reduce job burnout by setting a positive relationship with a leader and ethicality of the leader as factors reducing job burnout and helping behavior as a moderating variable. Research design, data, and methodology - The research design would make theoretical perceived ethical leadership and LMX toward helping assistance, and job burnout using by structural equation method. Results - As a result, both positive behaviors and recognition on ethical leadership of a leader have been confirmed to influence on mitigation of job burnout. Especially, among the two factors, ethicality has shown to be more efficient to alleviate exhaust compared with positive behavior of a leader. Conclusions - Theoretical perceived ethical leadership and LMX toward a leader, helping assistance, and job burnout are statistically significant, however, the helping behavior of members is the factor increasing a job burnout. These results can be interpreted as the difficulties of relation setting with the members for the leader, and although loyalty and responsibility toward right leader may induce helping behavior, and positive behavior for organization can impact on the job burnout. It can be concluded that the ethicality of a leader is an essential factor for the development of organization.

볼레로 시스템상의 메시지 송수신에 관한 고찰 (A Study on the send and receive of the message in the Bolero System)

  • 전순환
    • 정보학연구
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    • 제4권2호
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    • pp.1-23
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    • 2001
  • 정보통신기술의 발달에 따른 전자상거래의 도입으로 국제무역거래에도 무역서류의 전자화가 필요하게 되었다. BOLERO 프로젝트는 MANDATE 프로젝트의 성과를 기초로 하여, 전자식 선화증권의 실용 가능성에 관련한 예비실험(Pilot Test)을 실행한 것으로서, 이 프로젝트를 발전시켜 1999년 9월부터 상용서비스를 개시한 것이 볼레로넷 서비스이다. 따라서, 본고는 볼레로넷이 서비스를 제공하기 위하여 사용하는 시스템과 그 시스템상의 메시지의 안전한 송수신을 살펴봄으로써 무역업자들이 이 서비스를 사용할 수 있는지 여부를 고찰하고자 하는 것이다.

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Development of the Base Station Controller and Manager in the CDMA Mobile System

  • Ahn, Jee-Hwan;Shin, Dong-Jin;Cho, Cheol-Hye
    • ETRI Journal
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    • 제19권3호
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    • pp.141-168
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    • 1997
  • The base station (BS) in the CDMA Mobile System (CMS) connects calls through the radio interface and is designed to provide mobile subscribers with high quality service in spite of mobile subscribers motions. The BS consists of multiple base station transceiver subsystems (BTSs), a base station controller (BSC) and a base station manager (BSM). This paper is concerned with the BSC and the BSM. The BSC is located between the BTSs and the mobile switching center (MSC) connected with the public network, and to mobile subscribers via the BTSs. The BSM provides operator-interfaces per the BS and takes responsibility of operation and maintenance (OAM) of the BS. Design of the BSC is based on two module types: functional module and unit module. The functional module is used to support new services easily and the unit module to increase the system capacity economically. Both modular types are easily achieved by inserting the corresponding modules to the system. Particularly, in order to efficiently support the soft handover which is one of CDMA superior advantages, the BSC adopts a large high-speed Packet switch connecting up to 512 BTSs, and thus mobile subscribers can be provided with soft handover in high probability. The BSM is based on a commercial workstation to support OAM functions efficiently and guarantee high reliability of the functions. The BSM uses graphical user interface (GUI) for efficient OAM functions of the BS.

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인권보호 무역규범과 WTO협정의 관계-충돌과 조화 그리고 국내무역규범의 발전방안을 중심으로 (The Relationship between Human Rights Protection Trade Norms and WTO Agreement-focused on Conflict and Harmonization and Development of Domestic Trade Norms)

  • 김현철;김학민
    • 무역학회지
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    • 제47권5호
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    • pp.201-221
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    • 2022
  • This study aims to analyze a harmonious approach between trade norms for the protection of human rights and the WTO agreements is increasingly necessary and important. conflicts and harmonization that may occur between major human rights protection trade norms and WTO agreements were comprehensively reviewed. The hard legalization of corporate social responsibility for sustainable development, such as human rights protection, was in conflict with the WTO Agreement, which was based on the principle of non-discrimination. As the currently expanding human rights protection trade norms reflect differences in the positions of developed and developing countries, it was also pointed out that there may be disputes over WTO compatibility and distorted protectionism measures. Accordingly, the applicability of the general exceptions to Article 20 of the GATT were reviewed together, and Article 20(a) of GATT, "necessary to protect public morals" may differ between developed and developing countries, and thus limitations were also considered. At the same time, When it is necessary to take regulatory measures such as prohibition of imports from a specific country for human rights protection, it was reviewed and proposed domestic trade norms revision.

간호실무에서의 결과평가 (Evaluation of outcome in nursing practice)

  • 이병숙;권영숙
    • 간호행정학회지
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    • 제2권2호
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    • pp.59-71
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    • 1996
  • Today, quality management is appearing as a critical issue in the field of health care service, partly because of increasing cost of health care. And qualified health care is also accepted as the right of clients, and the responsibility of health professions. So nursing profession can survive and develop only through the quality management of nursing practice like other health professions. Recently, Consumers of nursing service require the effectiveness and the efficiency of nursing practice. Effectiveness and efficiency of nursing practice can be accomplished by outcome evaluation. The focus of outcome evaluation in nurisng practice is on the change which occures in patient's health status with nurisng intervention. Evaluation of outcome is difficult because of some related problems which should be solved, or managed. These problems could be classified as problems of measurement, and attribution. To solve the problems and to evaluate the outcome in nursing practice more accurately, following tasks were suggested. 1) Outcome indicators, and outcome measurement tools should be developed. For these purpose, outcome variables that nursing interventions can contribute primarily should be found out. Also, outcome variables which are driven from nursing theories should be developed. 2) Outcome researches which can explain the effect of nursing care to patient outcomes should be performed. The outcome researches are the methods which can increase the power of nursing profession. 3) Models which can be used for the systematic and scientific quality management in nursing practice should be developed. The models should include outcome variables, and be able to explain the relationship between structure, process, and outcome aspects of quality management. 4) The method which can make patients participate in the evaluation process of quality of nursing practice should be devised. Because outcome evaluation is client-focused evaluation, the perspectives of patients should be emphasized, and reflected in the process of evaluation.

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공공도서관의 특수장서 현황 조사연구 - 미국과 한국의 경우를 중심으로 - (A Study on the Special Collections of the Public Libraries in USA and Korea)

  • 박온자
    • 한국문헌정보학회지
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    • 제40권2호
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    • pp.79-101
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    • 2006
  • 많은 도서관에서 다른 곳에서 구할 수 없는 독특한 정보원으로 구축해놓은 특수장서를 운영하고 있다. 도서관에서 구축해놓은 특수장서는 귀중한 연구자료로 사용되며 또 이용자들을 위한 특화서비스에 활용되고 있다. 디지털시대를 맞아 독특하고 유일한 자료로 구축된 특수장서는 질적인 웹콘텐츠로 활용되고 있어서 도서관의 귀중한 자산으로 각광 받고 있다. 본 논문에서는 국내외 공공도서관에서 구축운영되는 특수장서 현황을 웹사이트 방문방법으로 조사하여 그 내용을 소개함으로써 국내 공공도서관에서 특수장서의 문화를 이해하고 특수장서 개발 구축에 참고하도록 하였다.