• Journal of Korean Society for Quality Management
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• v.42 no.1
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• pp.33-41
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• 2014

Purpose: The purpose of this paper is estimate response quality of three major portal in Korea based on the response time. In addition to response time, the response time by 1Kbyte will be analysed. Methods: Data was collected from July 2010 to November 2013 using Firebug. For comparing averages, ANOVA will be used. For comparing distributions, Chisquare test and Kolmogov-Smirnov test will be used for parametric and non parametric test respectively. Results: For response quality based on response time, Daum gets the first place, Naver the second place, and Nate the third place. But the order of the response time per 1Kbyte is different. The order is Naver, Daum and Nate. Conclusion: The response quality may be estimated using various factors. Response time is the most important factor. Daum provides the shortest response time. We could say Daum provides the best response quality. But Naver provides the shortest response time per 1Kbyte. From these results, we know reducing packets is very important thing in response time.

• Journal of Korean Society for Quality Management
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• v.28 no.4
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• pp.75-98
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• 2000

The purpose of this study is to empirically examine the customers' perceived service quality and response in the field of hotel industry. The subjects of survey for this empirical analyses are limited to the customers of deluxe hotels in Korea; data are collected from the 16 deluxe hotels amongst 27 of its kind in the Seoul, Pusan, Cheju and Kyongju area. SAS package is used for Simple Regression, Multiple Regression and the results are as follows: First, the perceived service quality shows significantly positive effect upon the customers' satisfaction; Second, the customers' perceived service quality shows significantly positive with respect to the customers' response; Third, the customers' satisfaction shows significantly positive regarding the customers' response, and the customers' satisfaction have greater influence upon the customers' response than the customers' perceived service quality; On the basis of the above empirical analyses, I propose the management implication as follows: First, the hotel management staffs should have a close relation with their customers through the customers' positive, and eventually be concemed about improving service quality and customers' satisfaction to maximize the enterprise's performance; Second, the hotel management staffs, to induce and build up the positive customers' response, should have interest in serving high-quality products and service and enforcing the proper price policy.

• The Journal of Information Systems
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• v.26 no.4
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• pp.419-442
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• 2017

Purpose The purpose of this study is to explore the pattern of user response and it's duration time through social media content response analysis. We also analyze the characteristics of content quality factors which are associate with the user response pattern. The analysis results will provide some implications to develop strategies and schematic plans for the operator of regional marketing on the SNS. Design/methodology/approach This study used mixed methods to verify the effects and responses of social media contents on the users who have concerns about regional events such as local festival, cultural events, and city tours etc. Big data analysis was conducted with the quantitative data from regional government SNSs. The data was collected through web crawling in order to analyze the social media contents. We especially analyzed the contents duration time and peak level time. This study also analyzed the characteristics of contents quality factors using expert evaluation data on the social media contents. Finally, we verify the relationship between the contents quality factors and user response types by cross correlation analysis. Findings According to the big data analysis, we could find some content life cycle which can be explained through empirical distribution with peak time pattern and left skewed long tail. The user response patterns are dependent on time and contents quality. In addition, this study confirms that the level of quality of social media content is closely relate to user interaction and response pattern. As a result of the contents response pattern analysis, it is necessary to develop high quality contents design strategy and content posting and propagation tactics. The SNS operators need to develop high quality contents using rich-media technology and active response contents that induce opinion leader on the SNS.

• Journal of Korean Institute of Industrial Engineers
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• v.39 no.1
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• pp.73-77
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• 2013

Affective quality is considered one of the most influential factors for the competitive power of consumer products. Since the human affective response is very abstract and comprehensive, it is very difficult to understand and manipulate the Affective Quality in scientific method. This study suggested the three-level hierarchical structure of the human affection according to the human affective response process, and subdivided the Affective Quality into three subordinate concepts such as 'Organoleptic Quality', 'Affective Quality Factor' and 'Overall Affective Quality.' Also the categories of adjectives which used to express the human affections for the three levels of affective structure were suggested. The results of this study could be used as a frame of systematic approach method to the Affective Quality.

• Anxiety and mood
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• v.10 no.2
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• pp.137-142
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• 2014

Objective : The aim of this study was to investigate the relationship among daytime sleepiness, depressive symptoms, anxiety symptoms, and stress response of students in a university Methods : A total of 557 students were recruited in this study. The participants filled out stress response inventory, Epworth sleepiness scale, overall anxiety severity and impairment scale, and quality of life scale. Results : Excessive daytime sleepiness group showed higher scores in all factors in stress response inventory, overall anxiety severity and impairment scale, and quality of life scale. Sleepiness might be correlated with somatization and depression and anger in Stress response inventory. Conclusion : Excessive daytime sleepiness group exhibited poor quality of life scale. Screening about overall quality of sleep, such as mood and anxiety should be considered for students in a university.

• Journal of the East Asian Society of Dietary Life
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• v.18 no.5
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• pp.841-848
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• 2008

This study attempted to find more efficient ways of managing human resources through the effect of service quality and affect response on job satisfaction of the employee in the food service industry. Quality of service to the customer has an effect on the response of the employee. Therefore providing a high quality of service quality to. the customer is an important factor that contributes to a positive work environment for employees in the food service industry. For this study, research data was collected from employees of various restaurants. Among a total of 170 collected questionnaires, 20 incomplete samples were eliminated and consequently a final 150 completed questionnaires were provided. The SPSS/win 12.0 was used for statistical analysis: frequency analysis, factor analysis, reliability analysis and regression analysis. It is recommended that the food service industry should provide a positive work atmosphere which is satisfactory to the employee based on the needs of the employee. This study indicated that the quality of service quality affected the response and job satisfaction of employees in the food service industry.

• The Journal of Asian Finance, Economics and Business
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• v.7 no.10
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• pp.51-61
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• 2020

The study aims to compare whether using Earnings Response Coefficient (ERC) is better than using the new concept of Accounting Earnings Response Coefficient (AERC) in determining the earnings quality response coefficient value. Also, the study seeks to explain the effect of company characteristics and corporate governance on AERC through voluntary disclosure and information asymmetry. Research samples include 69 manufacturing companies listed on the Indonesian Stock Exchange over the period 2014-2017. The data come from annual reports, stock market prices, CSPI, EPS, stock returns and market returns. The research model is tested using the structural equation model (SEM) with partial least square (PLS). The results showed the value of the earnings response coefficient produced by AERC and ERC was different. Earnings quality resulting from AERC regression by adding CFO values better reflects the actual earnings quality. These results are consistent with the concept built from the proposition about earnings quality at AERC, that quality earnings are informative accounting earnings. The theoretical findings of this study provide an explanation that operational cash flow plays a role in evaluating earnings quality, while providing reinforcement that the ERC regression model fails to detect stock market reactions to information relevant to the aggregated values of accounting earnings.

• Journal of Korean Society for Quality Management
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• v.7 no.2
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• pp.22-28
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• 1979

The problem considered in this paper is to select the vital factor effect to the product quality through the experimental design and analysis of response surface, so as to control the quality improvement of industrial product. In this time, even through the mathematical model is unknown it could be applicable to control the quality of industrial products and to determine optimum operating condition for many technical fields, particulary, for industrial manufacturing process. When a set of data is available from an experimental design, it is often of interest 1:0 fit polynominal repression model in independent variables (eg, time, temperature, pressure, etc) the optimize the response variable (eg. yield, strength etc). This paper proposes a method known to obtain the optimum operating condition, and how to find the condition by using table of orthogonal array experiments, and optimization methodology of statistical model. A criterion can be applied determining to optimum operating conditions in manufacturing industry and improving the fit of response surface which may be used for prediction of responses and quality control of industrial products.

• Journal of the Korea Institute of Military Science and Technology
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• v.4 no.1
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• pp.234-245
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• 2001

This paper considers the Maximum Pesponse Spectrum for the random vibration, sinusoidal vibration, linear sweep vibration. The random vibration quality levels and the sinusoidal vibration quality level are compared using MRS. And the severity between the vibration test specification and real environments using Maximum Response Spectrum are also compared using it.

• Proceedings of the Korean Society for Noise and Vibration Engineering Conference
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• 2009.04a
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• pp.670-677
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• 2009

The purpose of this study is to reveal the quantitative dose-response relationship between the noise emitted in the platform of subway station and the public response. The noise measured in the platform of subway station was used for a jury test. In order to find the factors which influence annoyance response due to the platform noise, jurors were examined for the difference of the annoying response, interrelation of sound quality parameter and annoyance response. The platform noise level was 77.2$\sim$83.9 dBA and the most of passengers at the platform were highly annoyed. And screen door contributes to annoyance reduction of platform noise. The results from analyzing sound quality parameters shows that loudness and annoyance response have a high correlation coefficient.