• Journal of Korea Port Economic Association
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• v.20 no.2
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• pp.217-234
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• 2004

Information technology has been transforming the relationship between shippers and carriers, but an unresolved question remains: what is the relative importance to shippers of service versus cost benefits of e-logistics solutions? This research develops and empirically tests a model to determine how Internet-based logistical operations in international shipping impact on the relative importance of cost versus service benefits to shippers. Contrary to expectations, results show that shippers perceived cost benefits from well-designed web sites, undoubtedly a consequence of perceptions that multi-function portals with ease of access contributed to savings in time and money. Another result was the confirmation of the positive effects of cargo tracing and bill of lading issuance on service-related factors. Finally, this study draws attention to the need for improvements in on-line booking capabilities and development of a comprehensive common portal; issues that must be addressed for shipping lines to succeed in an increasingly competitive e-logistics market.

• Journal of Information Technology Services
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• v.10 no.4
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• pp.33-46
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• 2011

This research focus on the economic activity as consumer and producer traits of future customers in the convergence age. We assess level of convergence for digital devices and services respectively by questionnaire survey and interview for 14 professions. And then, for evaluating convergence level and usage of digital services of each respondents, we conducted the questionnaire survey for 343 samples. Findings of our research hold that the group who showed higher level of convergence tends to use the socialized digital services more. Convergence generation were heavy users in appstore on smart-phone and wireless game and more participating. In digital service area, facebook/cyworld, twitter, UCC, portal, internet community in digital service. Convergence generation are global network communication, buying decision making activity, actively opinion expression, prosumer attitude, dependency on digital device, experience based purchase behavior, enthusiastic information sharing.

• International Journal of Knowledge Content Development & Technology
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• v.13 no.4
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• pp.119-137
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• 2023

In this study, it was intended to explore a way to build a DB which links the resources and areas and regions already registered as cultural assets in connection with a project which is newly building local culture and arts resources. Towards this end, this study first identified the type and scale of existing local culture and arts resources that could be linked. Following which, to link the local cultural resources and collected cultural assets, this study investigated the websites such as the Cultural Heritage Administration's National Cultural Heritage Portal, municipal and provincial tangible cultural festivals, municipal and provincial intangible cultural assets, and Gyeonggi Memory. Furthermore, this study identified the amount of information sources to be built and the current status of each information source to identify detailed information sources. Finally, the metadata of local culture and arts resources were presented by classifying them into material and publication data metadata, document metadata, audiovisual metadata, oral recording metadata, village information metadata, and personal information village information metadata.

• Journal of the Korean BIBLIA Society for library and Information Science
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• v.33 no.4
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• pp.73-92
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• 2022

This study intends to design a model that can effectively service policy data necessary for the implementation of new national agenda in order to provide high-quality policy information services that go beyond those of the existing Policy Information Portal (POINT) of National Sejong Library. To this end, it was determined that providing an integrated search environment, in lieu of data search through individual access, was necessary. Subsequently, four possible models for a national agenda service model were presented. First, designing a computerized system for both interface and electronic information source aspects was proposed for the national agenda service system operation. Second, designing the Linked Open Data system and the time-series service system for national policy information, providing the translation service of overseas original data, and securing the researcher's desired data were presented for the national agenda service information source operation. Third, strengthening public relations for policy users, building and promoting the site brand, operating SNS channels, and reinforcing the activation of auxiliary materials and the accessibility of external services were proposed for public relations of national agenda service. Fourth, expanding the information network with Open API, cloud service, and overseas libraries was proposed for collaborating and cooperating with the agenda service.

• Journal of Information Management
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• v.36 no.4
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• pp.71-89
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• 2005

This paper examines the ways of using information resources available through information retrieval systems of portal sites. We analyze the types of information resources, search capabilities, and interfaces of Naver, Empas, and Google Scholar. Naver's retrieval system sells research reports, papers, patents information, etc. to users, which is similar to C2C(Customer to Customer in e-commerce environment). Empas provides information from journals, research reports, and proceedings with no charge. Google Scholar's noteworthy efforts are their collaborative programs with and/or for major U.S. libraries, such as "Library Link" and "Library Project." Considering the extended information retrieval services of portals, especially the services like Google Scholar's library programs, libraries need to develop more specialized services, such as the customized information service for individual user, development of user convenience tools like OCLC WorldCat, more accessibility through ubiquitous library concept, and collaboration among libraries.

• Journal of the Korean Operations Research and Management Science Society
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• v.40 no.4
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• pp.83-105
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• 2015

Taxi, one of the passenger services, is an essential transportation system in our society. In spite of the importance of taxi service, deterioration of the service quality is continuously reported. In particular, taxi service failures due to traffic accidents have emerged as the most serious social problem which may incur a considerable amount of social costs. In this study, we focus on analyzing the causes of service quality deterioration-traffic accidents of both corporately owned and privately owned taxies in Seoul. The research objective is to find out the determinants of service quality deterioration of Taxi industry and to suggest policies for improving the taxi service in Seoul. We collected the archival data from KTSA (Korea Transportation Safety Authority) and ODP (Open Data Portal), which span from 2005 to 2014. Hierarchical regression analyses and a set of mediation tests are conducted. The root factors inducing traffic accidents of taxies are divided into competitive, and profitability factors. The statistical results indicate that the accident ratio per taxi is not only affected by competitive/profitability factors such as number of active taxi drivers, number of bus passengers, and taxi fare, but also mediated by the traffic violation ratio. To alleviate the current problems with taxi service in Seoul, we conclude that the number of taxies be reduced and the taxi fare be increased. Finally, we suggest several policies to improve the endemic taxi industry problems, over-supply and the low profitability by enhancing the linkage between service quality and profitability.

• The Journal of Information Systems
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• v.26 no.1
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• pp.53-73
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• 2017

Frequent outbreak of intrusion of private information is occurring recently not only at portal sites but also in electronic information service of public agencies. Due to these intrusions, it is observed that the citizens tend to avoid providing their private information even to the service for public agencies. Therefore, the object of this research can be explained as demonstrating the influence of the intention of provision for private information to foster the selectronic information ervice of the public agencies. In order to achieve this, this research intends to demonstrate how the experience of the intrusion of the private information affects the concern about the privacy and how the information factor from the public electronic information service has influence on the reliability toward the public. The results showed that the experience of intrusion of privacy, awareness of the danger of privacy, and the sense protection of the information from the manager at public agencies have direct influence on the concern of privacy. Meanwhile, it has been verified that the awareness of information protection of a manager, the systemicity of information protection, and the surveillance and punishment of information protection have influence on the reliability of public agencies.

• Spatial Information Research
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• v.20 no.2
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• pp.35-44
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• 2012

Recently, Web map service is actively accomplished in both private companies and public offices. As a platform, it exists variously from desktop to smartphone. The technology being used has a trend to develop continuously. Also, Web map system provides various open API for people who use geospatial service and data mashup. In this paper, RIA technology which is popularly used recently in web map service w ill be applied to introduce the functions different language map services are mostly using. Based on users' feeling about different web browser's speed, test and analysis have been accomplished. The result is that there are different characteristics according to different functions such as JavaScript, Silverlight, Flex. Actual test has been personally carried out on map service in Seoul GIS portal system. The comprehensive conclusion is that Silverlight has more outstanding function compared with other RIA techniques under the test environment.

• Journal of Korea Multimedia Society
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• v.21 no.5
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• pp.599-608
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• 2018

As natural disasters are increasing due to the unusual weather and the modern society is getting complicated, the rapid change of the urban environment has increased human disasters. Thus, citizens are becoming more anxious about social safety. The importance of preparation for safety has been suggested by providing the disaster safety services such as regional safety index, life safety map, and disaster safety portal application. In this paper, we propose an application framework to predict the urban safety index based on user's location with realtime weather/atmosphere data after creating a predication model based on the machine learning using number of occurrence cases and weather/atmosphere history data. Also, we implement an application to provide traffic safety index with executing preprocessing occurrence cases of traffic and weather/atmosphere data. The existing regional safety index, which is displayed on the Si-gun-gu area, has been mainly utilized to establish safety plans for districts vulnerable to national policies on safety. The proposed system has an advantage to service useful information to citizens by providing urban safety index based on location of interests and current position with realtime related data.

• International Commerce and Information Review
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• v.10 no.4
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• pp.125-151
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• 2008

Website service quality is widely accepted as one of the key determinants of online business success. Several studies identified key factors that determine the website service quality factors appropriate for online business environments. A convention and visitors bureau (CVB) website is a service portal that delivers information online about a destination so users can develop an overall image of the location. CVBs struggle to deliver positive destination images because the competition among destinations to host conventions is intense. In spite of the important role of CVBs and the beneficial spillover effect of CVBs, there are few studies available reporting on the unique service qualities of a CVB website. The primary purpose of this study was to examine the determining factors that are appropriate for CVB websites from the meeting planners' perspective. The research questions arc: What are the determining factors of service quality of a CVB website? Do the determining factors of CVB website service quality positively influence meeting planners' satisfaction? The new conceptual framework was developed from a variety of destination marketing and Internet marketing concepts: e-servicescape management, web community network, Internet service encounter management, and online system quality. Empirical results indicate that three of the four factors, that is, e-servicescape, web community network, and online system quality are important determinants in evaluating CVB website service quality. The findings also show that three determinants have significant and positive influence on meeting planners' satisfaction. The findings from this study will provide meaningful advice for CVB website quality management. To enhance the CVB website service quality and satisfaction level of meeting planners, these three determinants' should be considered of the utmost strategic importance and priority.