• Title/Summary/Keyword: Research Information Systems

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The Relationship Between End-User Joint Work and End-User Satisfaction : Two Moderate Factors (최종사용자의 공동작업과 시스템 성공간의 상황모형)

  • 문용은
    • The Journal of Information Systems
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    • v.10 no.1
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    • pp.73-95
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    • 2001
  • A significant body of information systems research is concerned with user participation as a means to improve user satisfaction within systems development. In spite of the many studies in this area, findings are not consistent or cumulative. One of the reasons for this is not to be considered the type of systems. Most research are focusing on traditional system development under the mainframe environment instead of under end-user based environment like web-based information system or ERP. End-user based environment requires user's strong initiatives in the system development life cycle. It means the user\`s simple participation is not enough and user-led-development is more appropriate for the system success. This paper can call this new concept is end-user joint work which means user has to participate in the system development as a co-developer. This paper investigates how the end-user joint work contributes end-user satisfaction and two variables in particular-job complexity and technical competence-moderate the outcomes of end-user joint work Analysis of 112 independent systems development projects indicated that end-user joint work has a direct relationship with end-user satisfaction. In addition, the two variables were found to moderate key roles on this relationship. That is, the strength of this relationship depended on the level of these factors.

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A Knowledge-based Interactive Idea Categorizer for Electronic Meeting Systems

  • Kim, Jae-Kyeong;Lee, Jae-Kwang
    • Proceedings of the Korea Inteligent Information System Society Conference
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    • 2000.04a
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    • pp.333-340
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    • 2000
  • Research on group decisions and electronic meeting systems have been increasing rapidly according to the widespread of Internet technology. Although various issues have been raised in empirical research, we will try to solve an issue on idea categorizing in the group decision making process of electronic meeting systems. Idea categorizing used at existing group decision support systems was performed in a top-down procedure and mostly b participants; manual work. This resulted in tacking as long in idea categorizing as it does for idea generating clustering an idea in multiple categories, and identifying almost similar redundant categories. However such methods have critical limitation in the electronic meeting systems, we suggest an intelligent idea categorizing methodology which is a bottom-up approach. This method consists of steps to present idea using keywords, identifying keywords' affinity, computing similarity among ideas, and clustering ideas. This methodology allows participants to interact iteratively for clear manifestation of ambiguous ideas. We also developed a prototype system, IIC (intelligent idea categorizer) and evaluated its performance using the comparision experimetn with other systems. IIC is not a general purposed system, but it produces a good result in a given specific domain.

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An Empirical Study on the Development of a Hierarchical Model for Effects Factors of EDI systems (EDI 효과요인의 계층적 모델 개발에 관한 실증적 연구)

  • Kim, Byung-Gon;Kim, Jong-Uk
    • Asia pacific journal of information systems
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    • v.9 no.3
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    • pp.159-175
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    • 1999
  • For the past decade, although there have been many studies which examined factors influencing the extent of EDI systems implementation, it is very hard to find out studies which directly investigated what the effectiveness of EDI systems are, and which factors contribute to the successful implementation of EDI systems. In this regard, this research aims to explore for the factors which constitute the effectiveness of EDI systems as perceived, based on a survey from 202 companies. The major steps of the current research are as follows. First, in order to identify important factors constituting the effectiveness of EDI systems, previous research related to the effectiveness of EDI systems was reviewed and analyzed. Second, individual items which can be considered as candidates to represent the effectiveness of EDI systems were derived from this previous research review, and a survey questionnaire was developed using those derived items. Based on the developed survey questionnaire, a pretest was administered at several domestic business firms with experiences of EDI systems. Third, survey questionnaires were distributed to and collected from the 202 companies which experienced EDI implementation. Accordingly, this research derived out five factors constituting the effectiveness of EDI systems from the result of a multivariate data analysis: strategic advantage, time reduction in business process, accuracy improvement, cost reduction, and improvement of business process quality. It was also interesting to find that the factors of EDI effectiveness are divided into three levels, similarly to three levels of the Anthony's hierarchical model of organization(Anthony, 1965): strategic, managerial, and operational levels. Furthermore, from the levels of derived factors, we developed a conceptual model which explains the possible causal relations of those factors in a hierarchical manner.

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Establishment of Strategic Agility through a Management Information Systems: A Case Study of "H" Resort (경영정보시스템 구축을 통한 전략적 민첩성의 달성: "H" 리조트 사례연구)

  • Jeong, Taewoong;Kim, Chang-Sik
    • Journal of Korea Society of Digital Industry and Information Management
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    • v.16 no.1
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    • pp.131-147
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    • 2020
  • Strategic agility plays an important role in maintaining a competitive advantage for companies, where information systems are introduced. The purpose of this study is to analyze the impact of the introduction of the information system on the strategic agility of the company through the analysis of the "H" resort, which has recently built the information system. Research shows that the introduction of resort management information systems promotes the level of strategic sensitivity, collective commitments and resource liquidity, which are key elements of strategic agility. This study confirmed that the establishment of resort information system has a positive effect on practitioners who want to create strategic agility. However, this study is a single case study and it is difficult to argue that the introduction of information systems is a positive for the strategic agility approach.

Information Structured Space and Ambient Intelligent Systems for a Librarian Robot (사서로봇을 위한 정보구조화 공간과 환경지능 시스템)

  • Kim, Bong-Keun;Ohba, Kohtaro
    • The Journal of Korea Robotics Society
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    • v.4 no.2
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    • pp.147-154
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    • 2009
  • Visions of ubiquitous robotics and ambient intelligence involve distributing information, knowledge, computation over a wide range of servers and data storage devices located all over the world, and integrating tiny microprocessors, actuators, and sensors into everyday objects as well in order to make them smart. In this paper, we introduce our ongoing research effort aimed at realizing ubiquitous robots in an information structured space. For this, a ubiquitous space and ambient intelligent systems for a librarian robot are introduced and the RFID technology based approach for these systems is described.

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Information Systems and Knowledge Management in Construction Management - Focusing on Soft Systems Methodology (SSM) (건설경영에서의 정보시스템 및 지식경영 - 연성정보시스템 방법론을 중심으로 -)

  • Kim Ju-Hyung
    • Proceedings of the Korean Institute Of Construction Engineering and Management
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    • autumn
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    • pp.91-96
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    • 2002
  • Research and case study on implementing Knowledge Management (KM) in various fields have been published. However, KM could be misunderstood as developed Information Technology (IT) rather than a managerial tool to support knowledge creation in an organization unless the theoretical background on the evolution of KM is rigorously considered. This paper aims to review philosophy of science and managerial trends that can explain the reasons for introducing KM into the industry. Based on this theoretical background, Soft Systems Method (SSM), one of method to facilitate knowledge flows, are explained. SSM has been developed to cope with the characteristics of knowledge distinguished from data and information. Further research topics relevant to SSM in construction management as a practical application and educational tool are presented.

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The Effects of the Electronic Health Record System on Work Overload and Stress Moderation of Hospital Employees

  • Choi, Young-Jin;Noh, Jin-Won;Boo, Yoo-Kyung
    • The Journal of Industrial Distribution & Business
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    • v.9 no.9
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    • pp.35-44
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    • 2018
  • Purpose - In endless competition, companies pursue cost reduction and work efficiency. So, entrepreneurs try to increase job intensity, which may lead to job stress and high turnovers because of job burnout. But, Information systems are acknowledged as a work support tool that secures work convenience and the productivity of employees. In this study, we aimed to confirm the effects of information systems in reduing the work overload of employees in a human resource intensive industry. Research design, data and methodology - This is based on the job demands-resources model, conducting an empirical analysis of surveys given to hospital employees working in a human resource intensive industry. Results - The research revealed that information systems reduced the work overload of employees in a human resource intensive industry. Conclusion - This study confirmed the effects of information systems as a job resource based on JD-R theory, and presentation of empirical results indicated that information systems alleviate employee job overload and increases job satisfaction in the medical services industry. In the medical services industry, using electronic health record system decreases in work overload, which results in employees gaining time for self-development and time management, reducing job stress, and leading to job satisfaction.

Frameworks of Construction Information Systems under the Changing Industry Paradigms (건설산업 환경변화에 따른 건설정보화 개념요소 고찰)

  • Joo, Mi-Hee;Jung, Young-Soo
    • Proceedings of the Korean Institute of Building Construction Conference
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    • 2010.05a
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    • pp.115-118
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    • 2010
  • The concept of construction information systems (IS) is very comprehensive and subjective. Acronyms in relation to the construction IS may include BIM, CIC, IT, nD-CAD, ERP, CALS, KM and so on. These terminologies are used in a somewhat mixed way causing possible misunderstandings in research and practice of construction information systems. Moreover, ever-changing construction business environment has widely affected the roles and methods of utilizing construction IS. Examples of these changes are dissemination of alternative project delivery systems, global standardization under highly competitive overseas market, and advancement of information and communication technologies. In this context, the purpose of this paper is to propose a high-level framework for information systems in the construction industry. Several different concepts in the area of construction IS were investigated first in order to identify the major variables of the framework. Trends of research and real-world implementations were then analyzed to support the rationale of the variables. Finally, a framework was proposed by re-arranging the relevant issues. Findings of this paper indicate that different acronyms commonly share many similar concepts in their definitions, however, in each acronym, the motivations and approaches to implementing construction IS are very different. Different approach can provide maximum effectiveness, while overlaps may happen causing practical inefficiency.

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Web-based Information Systems and Service Quality of IS Department

  • Lee Woongkyu
    • Proceedings of the Korea Association of Information Systems Conference
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    • 2003.05a
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    • pp.169-181
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    • 2003
  • As growth of the web-based applications, the requirements of the users who have been very familiar to the web-based user interfaces and customer-oriented services on the Internet would become more knowledge-intensive and higher technology involved in a more convenient and polite way of service delivery. Therefore, the service quality of information system department should be considered as a very important factor influencing success of information systems. The objective of this study is to provide the relationship between service quality of IS department and its impacts such as use, user satisfaction and job performance. For this purpose, we provide a research model for it and test it empirically for the users of the corporate portal in one of main telecommunication service providers in Korea. In result, our model with satisfiable validity and reliability shows not only importance of IS departments' service quality but also two-faced characteristics of service quality. That is, while technical competence which means with knowledge and expertise of IS department staffs is more related with user satisfaction on information systems, personal service which means the way and manner of service delivery is more related with use of it.

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Quantitative Hazard Analysis of Information Systems Using Probabilistic Risk Analysis Method

  • Lee, Young-Jai;Kim, Tae-Ho
    • Journal of Information Technology Applications and Management
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    • v.16 no.3
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    • pp.59-71
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    • 2009
  • Hazard analysis identifies probability to hazard occurrence and its potential impact on business processes operated in organizations. This paper illustrates a quantitative approach of hazard analysis of information systems by measuring the degree of hazard to information systems using probabilistic risk analysis and activity based costing technique. Specifically the research model projects probability of occurrence by PRA and economic loss by ABC under each identified hazard. To verify the model, each computerized subsystem which is called a business process and hazards occurred on information systems are gathered through one private organization. The loss impact of a hazard occurrence is produced by multiplying probability by the economic loss.

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