• KIEAE Journal
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• v.14 no.5
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• pp.5-12
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• 2014

Building has been deteriorated gradually owing to geographic, physical complex and other factors. School living condition has a key role to improve the learning ability, life attitude and qualifications to adopt to social life. Therefore, it is important for school environment to keep the living condition. Repair time and scope of school facilities are required to maintain the function and performance to plan the long term repair. But there are little information about the school maintenance such as repair time and function. In this paper, it aimed at providing the service life to suggest the repair time and scope in the roof-proofing and floor finishing which used the three estimation method in probabilistic approach. The service life has a key role to decide the repair time and to make the plan for the repair maintenance. Results of this study are as follows ; First, the 1st repair time were taken through three methods in probabilistic and deterministic functions to eliminate the estimation bias. Second, the service life is suggested 36 years of an elementary school, 34 years of a middle school and 41 years of a high school. Third, the service life of a floor finishing is 43 years of an elementary, 39 years of a middle school and 41 years of a high school. The above study could not include the detailed information about the materials and repair works. Therefore it needs a further study to reflect the detailed information and to make a repair strategy.

• The Journal of the Korea Contents Association
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• v.16 no.6
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• pp.481-492
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• 2016

The purpose of this study is to investigate the satisfaction with repair service of assistive technology devices for the disabled and the current state of the service, find the problems of the repair service, and to seek an effective development plan. This study had been conducted from July to October, 2015, with 750 disabled, and 280 completed questionnaires were returned and analyzed. Among assistive technology devices, the devices that required repair most were mobility devices. Repair was made mostly in purchase agencies and the repair institute. In the satisfaction survey, the causes for somewhat dissatisfaction were long repair time and complicated repair application and procedure. With regard to the central government's roles to active repair service for assistive technology devices, it was found that it was very necessary to expand the promotion of repair support business, come up with the criteria about repair support items and support amount, and establish the legal system to repair assistive technology devices. Therefore, in order to provide more effective and systematic repair service for assistive technology devices, it will be necessary to establish repairing process of assistive technology devices and standardization of costs that repair assistive technology devices.

• Proceedings of the Korean Society For Composite Materials Conference
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• 2003.04a
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• pp.139-142
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• 2003

As composite materials are gaining wide acceptance in aircraft structure, repair of damaged composite is becoming an important issue. The issues in composite repair include high cost, material interchangeability, water ingression, and structural integrity. To address these problems, researchers have studied on the composite repair in various aspects. In this paper, an Internet-based advisory service (called Repair Advisory Service, RAS) for composite repair is proposed to increase efficiency for repair process. In the RAS system the web browser is used as its user interface, which provides easy access to the service. The RAS server provides web-based tools for failure prediction, Structural Repair Manual (SRM), automated prepreg cutting process, material properties, inventory and knowledge base. The computer codes implemented for repair design estimate the tensile failure and shear failure of repaired structures. The prediction of failure is based on the maximum strain criterion for tensile failure while elastic-perfect plastic shear failure model is applied for interfacial failure. The OEM's SRM is provided in the PDF format for viewing and searching by web browsers instead of looking up paper version SRM. The knowledge base in this site offers a room to share and distribute ideas, memos, publications, or suggestions from the repair engineers. The fabrication tool of RAS reads repair geometry from engineers then generates a CNC toolpath to cut prepreg patches. The RAS service is open to public and available at http://nano.gsnu.ac.kr/. Broad feedback from field technicians and engineers is welcome to improve the usefulness of RAS.

• International Commerce and Information Review
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• v.14 no.4
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• pp.227-252
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• 2012

This paper is to study for causality validation of relation of the repair justice and repair satisfaction, relation between repair satisfaction and re-purchasing with South Korea's most important express service users. Through this research, we would like to confirm to seriousness of the failure express service and effects of controlling effectively adjust in relation between repair impartiality and satisfaction of repairs. The results of the study show as below. First, the result shows the justice outcome in express service, interaction justice, outcome justice in the relation of satisfaction with repair have regardful effects to the satisfaction of repair. This result explains that interaction justice has a positive influence. Second, in the relations between the procedural justice in express service and the satisfaction of repair, it is presented that the procedural justice has not regardful effects and results show differences from other leading researches. This result explains that procedural justice has not a positive influence. Third, as analyzing seriousness of the failure express service, controlling regulation effect in the relation of repair justice and repair satisfaction, seriousness of interaction and controlling regulation effect are not regardful effect in this relationship. These results are explained that the seriousness or controlling of the failure express service have not a positive influence to the relation of repair justice and repair satisfaction. Finally, in the relation between repair satisfaction and the intention to use again, repair satisfaction has a regardful effect to intention to use again. This result explained that it has positive influence to repair satisfaction and the intention to use again.

• Journal of the Korean Institute of Educational Facilities
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• v.24 no.6
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• pp.27-36
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• 2017

Educational facilities have an affect to make a decently learning environment. After constructed, it needs a maintenance plan to keep the performance or function which provide the repair time, repair scope and ratio. But the fundamental data are so insufficient that the field worker can't provide the maintenance plan and has no choice use the other data which concerned with apartment or office building. Above all, the service life is indispensible to make a repair plan because the repair time and scope would be provided within the service life. This study aimed at providing the method to make a service life of component in educational facilities and applying the method into the roof proof and floor finishing. Results are shown that first, it is important to set the $1^{st}$ repair time after constructed. when it proposes the three ways with the probability approach, choice probability model and cumulative cost function. Second, the service life of roof proof is provided with about 35 years. In addition, the service life of the floor finishing is about 40 years. These result would be utilized to conduct the repair plan under the service life.

• Journal of the Korea Society of Computer and Information
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• v.9 no.2
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• pp.63-68
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• 2004

In this study We designed development and operation of computer maintenance & repair system which is efficient and systematic on the disorder of PC in the places with many computers such as company, public organization, school, etc. We designed so as to clearly measure and manage the service level by using SLA(Service Level Agreement) technique which is being used actively in network maintenance & repair contract And We designed system which can provide One Stop Service so that the whole process of service including service demand point, maintenance & repair activity, user's satisfaction.

• KSCI Review
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• v.12 no.1
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• pp.21-27
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• 2004

In this study We designed development and operation of computer maintenance & repair system which is efficient and systematic on the disorder of PC in the places with many computers such as company, public organization. school, etc. We designed so as to clearly measure and manage the service level by using SLA(Service Level Agreement) technique which is being used actively in network maintenance & repair contract. And We designed system which can provide One Stop Service so that the whole process of service including service demand point, maintenance & repair activity, user's satisfaction.

• Journal of Distribution Science
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• v.18 no.1
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• pp.59-69
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• 2020

Purpose: This study aims to examine such relationships as the experiential value that customers respond to with regard to maintenance service by empirically revealing how the quality of auto maintenance and repair service affects both customer satisfaction and intention to reuse the same service through the Perceived-experiential Value of customers. Research design, data and methodology: The research model was designed with service qualities such as human quality, material quality, interaction quality, and system quality as independent variables, perceived-experiential value as a parameter, and service satisfaction and return visit intention as dependent variables. Through a questionnaire composed of 24 items, a total of 319 survey data from customers with the experience of using car maintenance service centers in Korea were collected and analyzed using a structural equation. Results: The material quality did not affect the customers' perceived-experiential value, whereas the interaction quality had the greatest influence. It is confirmed that human quality, interaction quality, and system quality can generate customer satisfaction and repurchase intention through the perceived-experiential value. Conclusions: The experiential value of customers can play an important medium role in improving satisfaction, with customers considering interaction quality important. Therefore, the auto maintenance and repair service should consider relationship-focused service strategies.

• Journal of the Korean Recycled Construction Resources Institute
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• v.5 no.3
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• pp.230-238
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• 2017

Carbonation is a representative deterioration for underground structure, which causes additional repair for service life. This study proposes a simplified equation for optimum repair timing without complicated probability calculation, considering initial and repair conditions For the work, initial service life, extended service life through repair, and their COVs(Coefficient of Variation) are considered, and the periods which can reduce number of repair are evaluated. Assuming the two service lives to be independent, the repair timings are derived from 10 to 50 years based on the probabilistic method, and the regression analysis technique for optimum repairing timing is proposed. Decreasing COV has insignificant effect on reducing repairing number but shows a governing effect on changes in probability near the critical repairing stage. The extension of service life through repairing is evaluated to be a critical parameter for reducing repairing number. The proposed technique can be efficiently used for maintenance strategy with actual COV of initial and additional service life due to repairing.

• Journal of The Korean Society of Agricultural Engineers
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• v.49 no.5
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• pp.23-30
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• 2007

This research was to evaluate the shrinkage and durability performance of latex modified repair mortar and to improve the service lift of the agricultural concrete structures. The shrinkage characteristics of the repair material creates the delamination of repair materials and existing concrete. It may reduce the service life of structures. Also the reduction of durability performance of the repair materials induces the destruction of the repaired concrete structures at early stage. In this research, plastic and drying shrinkage, thermal expansion coefficient for shrinkage properties, durability performance, permeability, repeated freezing and thawing, and resistance of chemical solution test were performed. Test results showed that the latex modified repair mortar indicated the shrinkage amount which the delamination does not happen, and the latex modified repair mortar appeared excellent long-term durability performance which can increase the service life.