• Title/Summary/Keyword: Recovery from Failure

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An Exploratory Study on the Business Failure Recovery Factors of Serial Entrepreneurs: Focusing on Small Business (연속 기업가의 사업 실패 회복요인에 관한 탐색적 연구: 소상공인을 중심으로)

  • Lee, Kyung Suk;Park, Joo Yeon;Sung, Chang Soo
    • Asia-Pacific Journal of Business Venturing and Entrepreneurship
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    • v.16 no.6
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    • pp.17-29
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    • 2021
  • Recently, as social distancing have been raised due to the re-spread of COVID-19, the number of serial entrepreneurs who are closing their business is rapidly increasing. Learning from failure is a source of success, but business failure can result in psychological and economic losses and negative emotions of the serial entrepreneur. At this point, it is very important to find a way to recover the negative emotions caused by business failures of serial entrepreneurs. Recently, a strategic model has emerged to deal with the negative emotions of grief caused by business failures of serial entrepreneurs. This study identified the recovery factors from the grief of business failures of serial entrepreneurs and analyzed Shepherd's(2003) three areas: loss orientation, restoration orientation, and dual process. To this end, individual in-depth interviews were conducted with 12 small business serial entrepreneurs who challenged re-startup to identify the attributes of recovery factors that were not identified with quantitative data. As a result of the study, first, recovery factors were investigated in three areas: individual orientation, family orientation, and network orientation. It was found to help improve recovery in nine categories: self-esteem, persistence, personal competence, hobbies, self-confidence, family support, networks, religion, and social support. Second, recovery obstacle factors were investigated in three areas: psychological, economic, and environmental factors. Nine categories including family, health, social network, business partner, competitor, partner, fund, external environment, and government policy were found to persist negative emotions. Third, the emotional processing process for grief was investigated in three areas: loss orientation, restoration orientation, and dual process. Ten categories such as family, partner support, social member support, government support, hobbies, networks, change of business field, moving, third-party perspective, and meditation were confirmed to enhance rapid recovery in the emotional processing process for grief. The implications of this study are as follows. The process of recovering from the grief caused by business failures of serial entrepreneurs was attempted by a qualitative study. By extending the theory of Shepherd(2003), This study can be applied to help with recovery research. In addition, conceptual models and propositions for future empirical research were presented, which can be discussed in carious academic ways.

MRFR - Multipath-based Routing Protocol with Fast-Recovery of Failures on MANETs

  • Ngo, Hoai Phong;Kim, Myung Kyun
    • KSII Transactions on Internet and Information Systems (TIIS)
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    • v.7 no.2
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    • pp.271-287
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    • 2013
  • We propose a new multipath-based reliable routing protocol on MANETs, Multipath-based Reliable routing protocol with Fast-Recovery of failures (MRFR). For reliable message transmission, MRFR tries to find the most reliable path between a source and a destination considering the end-to-end packet reception reliability of the routes. The established path consists of a primary path that is used to transmit messages, and the secondary paths that are used to recover the path when detecting failures on the primary path. After establishing the path, the source transmits messages through the primary path. If a node detects a link failure during message transmission, it can recover the path locally by switching from the primary to the secondary path. By allowing the intermediate nodes to locally recover the route failure, the proposed protocol can handle the dynamic topological change of the MANETs efficiently. The simulation result using the QualNet simulator shows that the MRFR protocol performs better than other protocols in terms of the end-to-end message delivery ratio and fault-tolerance capability.

Fault-tolerance Performance Evaluation of Fieldbus for NPCS Network of KNGR

  • Jung, Hyun-Gi;Seong, Poong-Hyun
    • Nuclear Engineering and Technology
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    • v.33 no.1
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    • pp.1-11
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    • 2001
  • In contrast with conventional fieldbus researches which are focused merely on real-time performance, this study aims to evaluate the real-time performance of the communication system including fault-tolerant mechanisms Maintaining performance in presence of recoverable faults is very important in case that the communication network is applied to a highly reliable system such as next generation Nuclear. Power. Plant (NPP). If the tie characteristics meet the requirements of the system, the faults will be recovered by fieldbus recovery mechanisms and the system will be safe. If the time characteristics can not meet the requirements, the faults in the fieldbus can propagate to the system failure. In this study, for the purpose of investigating the time characteristics of fieldbus, the recoverable faults are classified and then the formulas that represent delays including recovery mechanisms are developed. In order to validate the proposed approach, we have developed a simulation model that represents the Korea Next Generation Reactor (KNGR) NSSS Process Control System (NPCS). The results of the simulation show us the reasonable delay characteristics of the fault cases with recovery mechanisms. Using the simulation results and the system requirements, we also can calculate the failure propagation probability from fieldbus to outer system.

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MRFR - Multipath-based Routing Protocol with Fast-Recovery of Failures on MANETs

  • Ngo, Hoai Phong;Kim, Myung Kyun
    • KSII Transactions on Internet and Information Systems (TIIS)
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    • v.6 no.12
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    • pp.3081-3099
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    • 2012
  • We propose a new multipath-based reliable routing protocol on MANETs, Multipath-based Reliable routing protocol with Fast-Recovery of failures (MRFR). For reliable message transmission, MRFR tries to find the most reliable path between a source and a destination considering the end-to-end packet reception reliability of the routes. The established path consists of a primary path that is used to transmit messages, and the secondary paths that are used to recover the path when detecting failures on the primary path. After establishing the path, the source transmits messages through the primary path. If a node detects a link failure during message transmission, it can recover the path locally by switching from the primary to the secondary path. By allowing the intermediate nodes to locally recover the route failure, the proposed protocol can handle the dynamic topological change of the MANETs efficiently. The simulation result using the QualNet simulator shows that the MRFR protocol performs better than other protocols in terms of the end-to-end message delivery ratio and fault-tolerance capability.

Determination of the profit-maximizing configuration for the modular cell manufacturing system using stochastic process (실시간 고장포용 생산시스템의 적정 성능 유지를 위한 최적 설계 기법에 관한 연구)

  • Park, Seung-Kyu
    • Journal of Institute of Control, Robotics and Systems
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    • v.5 no.5
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    • pp.614-621
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    • 1999
  • In this paper, the analytical appproaches are presented for jointly determining the profit-miximizing configuration of the fault-tolerance real time modular cell manufacturing system. The transient(time-dependent) analysis of Markovian models is firstly applied to modular cell manufacturing system from a performability viewpoint whose modeling advantage lies in its ability to express the performance that truly matters - the user's perception of it - as well as various performance measures compositely in the context of application. The modular cells are modeled with hybrid decomposition method and then availability measures such as instantaneous availability, interval availability, expected cumulative operational time are evaluated as special cases of performability. In addition to this evaluation, sensitivity analysis of the entire manufacturing system as well as each machining cell is performed, from which the time of a major repair policy and the optimal configuration among the alternative configurations of the system can be determined. Secondly, the recovery policies from the machine failures by computing the minimal number of redundant machines and also from the task failures by computing the minimum number of tasks equipped with detection schemes of task failure and reworked upon failure detection, to meet the timing requirements are optimized. Some numerical examples are presented to demonstrate the effectiveness of the work.

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Building Fashion Customer Loyalty by Service Recovery and the Effect of Explanations on It (서비스 복구를 통한 패션고객의 충성 형성과정과 설명의 효과)

  • Ahn, Soo-Kyoung
    • Journal of the Korean Society of Clothing and Textiles
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    • v.35 no.7
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    • pp.841-855
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    • 2011
  • This study examines the structured model of building fashion customer loyalty by service recovery and scrutinizes the effect of explanations on perceived justice and the proposed model. The data of a total of 300 women were collected through an online survey. Employing structural equation modeling, this study demonstrated that both distributive and interactional justice had a positive impact on customers' satisfaction with service encounter that subsequently led to overall satisfaction with the brand. Overall satisfaction influenced the attitudinal loyalty of customers that induced their behavioral loyalty. To examine the effect of explanations on perceived justice and the process of building fashion customer loyalty by service recovery, t-test and multi-group SEM were employed. The result displayed that the group who received explanations after service failure perceived higher level of justice than the one who did not. There was a significant difference between two groups on the direct path from interactional justice to overall satisfaction with the brand. This study clarifies how perceived justice influences fashion customer loyalty mediating by satisfaction in and confirms the critical role of explanations in service recovery context. By implying the understanding of the important role of explanations in service recovery context, this study provides fashion marketers with insight for delivering more successful service recovery strategies that enhance customer loyalty.

A Fast and Scalable Inter-Domain MPLS Protection Mechanism

  • Huang, Chang-Cheng;Messier, Donald
    • Journal of Communications and Networks
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    • v.6 no.1
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    • pp.60-67
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    • 2004
  • With the fast growth of Internet and a new widespread interest in optical networks, the unparalleled potential of Multi-Protocol Label Switching (MPLS) is leading to further research and development efforts. One of those areas of research is Path Protection Mechanism. It is widely accepted that layer three protection and recovery mechanisms are too slow for today’s reliability requirements. Failure recovery latencies ranging from several seconds to minutes, for layer three routing protocols, have been widely reported. For this reason, a recovery mechanism at the MPLS layer capable of recovering from failed paths in 10’s of milliseconds has been sought. In light of this, several MPLS based protection mechanisms have been proposed, such as end-to-end path protection and local repair mechanism. Those mechanisms are designed for intra-domain recoveries and little or no attention has been given to the case of non-homogenous independent inter-domains. This paper presents a novel solution for the setup and maintenance of independent protection mechanisms within individual domains and merged at the domain boundaries. This innovative solution offers significant advantages including fast recovery across multiple nonhomogeneous domains and high scalability. Detailed setup and operation procedures are described. Finally, simulation results using OPNET are presented showing recovery times of a few milliseconds.

The Effects of Perceived Justice on Store Loyalty in the Department Stores Service Recovery (백화점 서비스 회복과정의 지각된 공정성에 점포 애호도에 미치는 영향)

  • Kim, Yong-Han;Bae, Mu-Eun
    • Journal of Distribution Research
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    • v.10 no.3
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    • pp.59-86
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    • 2005
  • This study examined whether the efforts of department store for recovering services may be perceived fairly from the standpoint of customers upon any occurrence of service failure, whether such perceived justice contributes to higher customer satisfaction and trust, and whether such customer satisfaction and trust have positive influence on store loyalty of customers, respectively. For this sake, this study investigated relevant literatures, set up some hypotheses to solve main questionable considerations and made a corresponding empirical analysis. For empirical analysis, a questionnaire survey was applied to total 204 customers who experienced in service recovery around domestic major department stores in the last one(1) year. With regard to empirical analysis to verify some hypotheses hereof, this study verified the reliability and validity of each questionnaire item by means of statistical programs like SPSS 10,0 and AMOS 4.0, followed by verifying hypotheses through SEM(structural equation modeling) analysis. These results indicate that positive efforts of department stores for service recovery upon their service failure may bring customer satisfaction and trust in department store, which result in boosting up store loyalty of customers. In this empirical study, it was notably demonstrated that despite any occurrence of service failure, the corresponding efforts of department stores to improve the level of justice perceived by customers in course of service recovery, had positive effects on better customer satisfaction, trust and store loyalty, and these effects induced customer's continuous repurchase, positive WOM(word of mouth) and recommendation about the use of appropriate department store, which may contribute to better its competitive edge.

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Two Cases of Respiratory Failure After Recovery of Cholinergic Crisis in Organophosphate Poisoning: The Intermediate Syndrome (유기인제 중독에서 콜린성 위기 회복후 급성 호흡부전을 보인 Intermediate Syndrome 2예)

  • Cho, Dae-Kyoung;Lee, Seung-Eun;Baik, Jae-Joong;Chung, Yeon-Tae;Chung, Keun-Ho
    • Tuberculosis and Respiratory Diseases
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    • v.47 no.2
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    • pp.247-254
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    • 1999
  • Respiratory failure is the most serious manifestation and usual cause of death in acute organophosphate poisoning, and is common in acute cholinergic crisis. But the respiratory failure may appear suddenly in a patient who is recovering from the cholinergic crisis, even while receiving conventional therapy. These are case report of 37 years old male and 24 years old female with intermediate syndrome in organophosphate poisoning. The two patients ingested organophosphate(fenthion and mixture of DDVP with chlorpyrifos respectively) incidentally and in a sucide attempt respectively. After apparent recovery from the cholinergic crisis with a conventional therapy but before the expected onset of delayed polyneuropathy, the respiratory failure appeared suddenly with a muscular weakness, affecting predominantly the proximal limb muscles, neck flexors, territories of several motor cranial nerves. The two patients needed mechanical ventilatory support and recovery from the intermediate syndrome was complete in both patients, although one subsequently developed hypoxic encephalopathy. The clinical manifestation and electrophysiologic study support the clinical diagnosis of intermediate syndrome. The syndrome carries a risk of death. because of respiratory paralysis, if not recognized early and treated adequatedly. Prompt endotrachial intubation and mechanical ventilatory support is the cornerstone of treatment of the intermediate syndrome. Therefore, all patient should be observed in a hospital for up to 5 days after poisoning.

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A Case of Fat Embolism Syndrome of Fat Globules Found in BAL Fluid after Recovery from Acute Respiratory Failure (급성호흡부전 호전 후 기관지폐포세척에서 지방과립구가 확인된 지방색전증후군 1예)

  • Park, Song Ree;Kim, Hyun Soo;Lee, Jae Hyung;Kim, Sang Heon;Kim, Tae Hyung;Yoon, Ho Joo;Park, Sung Soo;Shin, Dong Ho;Park, Chan Kum
    • Tuberculosis and Respiratory Diseases
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    • v.61 no.6
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    • pp.562-566
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    • 2006
  • Fat embolism syndrome is a rare clinical diagnosis of dyspnea with acute respiratory failure and neurological signs caused by a traumatic long bone fracture. We report a case of fat embolism in a 22 year-old man after a traffic accident. Dyspnea and stuporous mental changes developed on the $1^{st}$ day after the external fixation operation of a left metaphyseal femur fracture. On the following day, he was transferred from a hospital to this one because of acute respiratory failure. After recovery, macrophages with fat droplets were found in the bronchoalveolar lavage fluid 1. It is important to diagnose a fat embolism as the correct cause of acute respiratory failure through the BAL in the acute state of fat embolism syndrome It is believed that clinically apparent or sometimes hidden fat embolism syndrome can be diagnosed from the BAL during the recovery state.