• Title/Summary/Keyword: Reciprocal Satisfaction

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The effects on academic achievement and satisfaction of the reciprocal peer tutoring in university calculus (대학 미분적분학에서 상호 동료 교수법이 학업성취도 및 학습만족도에 미치는 영향)

  • Choi, Wonyoung;Kim, Haekyung
    • The Mathematical Education
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    • v.53 no.2
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    • pp.263-274
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    • 2014
  • The purposes of the study are to investigate the effects on academic achievement and satisfaction of the reciprocal peer tutoring in university calculus. First, we classified the test group and the control group and then applied the reciprocal peer tutoring to the test group. According to results, the reciprocal peer tutoring is very effective in improving academic achievement. Second, the pre-survey and the post-survey were conducted to the test group. The survey contains five categories including 1) background of the participants, 2) learning objectives and expectation, 3) the intention of the continual learning Mathematics, 4) the individual self-efficacy, and 5) general Mathematics learning satisfaction. We found some facts from the difference between the pre and post surveys. The learning satisfaction has improved after the reciprocal peer tutoring in the test group. Even though this trend has not changed regardless of sex, high school levels and teaching understanding.

Effects of Reciprocal Peer Tutoring on Academic Achievement and Satisfaction: Focused on Application Practices in Computer Operating System Lab Education (상호 동료 교수법이 학업성취도와 만족도에 미치는 영향에 관한 연구: 컴퓨터 운영체제 실습 수업 적용 방안을 중심으로)

  • Lee, Manhee
    • The Journal of Korean Association of Computer Education
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    • v.16 no.3
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    • pp.61-70
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    • 2013
  • In order to increase students' academic achievement effectively and at the same time to draw active participations from students during the computer lab, we applied the reciprocal peer tutoring education model. We focused on a short-term application of the reciprocal peer tutoring to computer operating system lab education with as little preparation as possible. 61 college students majoring in computer engineering participated in this research; half of them studied in the reciprocal peer tutoring setting, and rest of them did in the normal lab setting. Results show that students who participated in the reciprocal peering tutoring lab have higher academic achievement and better satisfaction on overall education and the class's professor. We hope that our method will be easily used in other universities' computer lab education.

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Effects of Fundamental Nursing Practice Education Applying Reciprocal Peer Tutoring on Confidence in Performance, Core Nursing Skills, and Practice Satisfaction of Nursing Students (상호동료 교수학습 기반의 기본간호학실습 교육이 간호대학생의 핵심간호술 수행자신감, 숙련도 및 실습만족도에 미치는 효과)

  • Kim, Hyun-Ju
    • Journal of Digital Convergence
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    • v.18 no.4
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    • pp.315-323
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    • 2020
  • This study is a similar experimental study before and after non-equivalence control to examine the effect of fundamental nursing practice education applying reciprocal peer tutoring on confidence in performance, core nursing skills, and practice satisfaction of nursing students. Data collected by 83 people sophomore P university nursing students, the study period is from May 17 to 11 March 2019. As a results, the fundamental nursing practice education applied with the reciprocal peer tutoring method had an effect on the confidence in performance and core nursing skills of 'medium' degree of difficulty, and had a positive effect on the satisfaction of practice. In the future, this study suggests that the method of reciprocal peer teaching is extended to various practical majors and the effects of core nursing skills are tested.

A Study on the Relationship between Justice Perception of Franchise and Trust, Switching Barriers of the Franchisee in the Barriers and Beauty Parlors Business (이.미용업에서의 프랜차이즈 공정성 지각이 신뢰와 전환장벽에 미치는 영향)

  • Kim, Kyeong Ran;Ryu, Hwang Gun;Oh, Chang Seok
    • The Korean Journal of Health Service Management
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    • v.1 no.1
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    • pp.75-89
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    • 2007
  • The start point of a franchise system such as Lotteria was in 1979. Since 1990, the franchise systems in Korea have rapidly spread over all industry types. As 'Franchise Law' was enforced in 2002, the expansion of a franchise picked up its' speed. The barbers and beauty parlors business has the same expansion trend. However, there was no study about the franchise systems in the barbers and beauty parlors business. The purpose of this study was to find the goodness of fit of the structured equation model proposed and identify the significances of relationships in the variables of justice perceptions, trust, satisfactions, business performances, switching barriers, switching cost etc. This study tries to find a solution for a good development between franchisor and franchisee in the barbers and beauty parlors business in Korea. The theoretical considerations about justice of this study is limited in reciprocal relation justice and procedure justice. And it did make simplify for trust, satisfaction, business performance, switching barrier. And switching barrier did measure as dimension of switching coot. From October 26, 2005 to October 29, this study collected 250 survey questionnaires from the franchisees located in Seoul, Busan, Daegu, Ulsan, and Keoyng-Nam. In analyses of using SPSS Windows 11.0 and LISREL 8.14, this study used 208 cases because 48 cases did not response appropriately. Tn conclusions. reciprocal justice perception and procedure justice jointly determined trust. Secondly, reciprocal justice perception significantly determined satisfaction. Procedure justice perception negatively determined satisfaction, but this relationship was not significant. Thirdly, reciprocal justice perception positively influenced business performance, and procedure justice negatively influenced business performance, but the last relationship was not significant Fourthly, trust positively significantly influenced satisfaction and business performance. Fifthly, satisfaction positively influenced business performance and true determined switching barrier positively. This study shows following: firstly, a composition concept did make structural relationship and secondly, a reciprocal relation justice of a franchisor did appear as an important variable and it gives positive influence to trust, satisfactions, business performance, switching barriers of the franchisees.

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Impact of Service Recovery, Customer Satisfaction, and Corporate Image on Customer Loyalty

  • ZAID, Sudirman;PALILATI, Alida;MADJID, Rahmat;BUA, Hasanuddin
    • The Journal of Asian Finance, Economics and Business
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    • v.8 no.1
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    • pp.961-970
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    • 2021
  • This study aims to examine the impact of service recovery in building customer loyalty through the mediating role of customer satisfaction and corporate image. This study also aims to examine the reciprocal relationship between customer satisfaction and corporate image in building customer loyalty. This study uses data from 126 consumers who have received recovery for a service failure in five logistics companies which operates in Southeast Sulawesi in Indonesia, namely; JNEs; J&T Express; Pandu Logistics; MEC; and TiKi. Data was collected using a questionnaire which was then distributed to all respondents via google form. The distribution of respondents at each logistics company provider was as follows: 19 respondents were customers of JNEs; 17 respondents were customers of J&T Express; 32 respondents were customers of Pandu Logistics; 21 respondents were customers of MEC; and 37 respondents were customers of TiKi's. The structural model developed in this study was tested using Partial Least Squared (PLS) method. The research found that service recovery has a direct effect on customer satisfaction and corporate image as positive and significant. Customer satisfaction and corporate image have a reciprocal relationship which then roles in building customer loyalty. Service recovery has an indirect effect on customer loyalty through the mediating role of customer satisfaction and corporate image.

A Study on Children's Friendship (아동의 친구관계에 관한 연구)

  • Rhee, Un Hai
    • Korean Journal of Child Studies
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    • v.20 no.3
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    • pp.77-95
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    • 1999
  • Friendship network characteristics, friendship quality, and popularity status were examined for 298 first and third graders(M age=7 yrs., 3 mo. and 9 yrs., 2 mo.). Children provided friendship nominations and responded to the Friendship Quality Scale(Rhee & Koh, in press). Results indicated that 3rd graders had larger friendship networks and more supportive friendship than 1st graders, and girls reported more reciprocal friends and more supportive friendships than boys. The best predictor for friendship satisfaction was a reliable alliance. The higher the reciprocity in friendship choice, the higher the perception of friendship functions and satisfaction. Unpopular children were less likely than popular children to have a reciprocal friend, although friendless children were found in both groups.

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Longitudinal Analysis on the Reciprocal Relationship between Depression and Marital Satisfaction among Older Couples (노년기 부부의 우울과 부부관계만족도 간의 종단적 관계)

  • Heo, Sun-Young;Ha, Jung-Hwa
    • 한국노년학
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    • v.41 no.3
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    • pp.421-444
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    • 2021
  • The purpose of this research is to examine the reciprocal relationships between depression and marital satisfaction among older couples. For longitudinal dyadic analysis, this study sets up a research model based on the Actor-Partner Interdependence Model, the Common Fate Model, and Autoregressive Cross-Lagged Model. Data came from four annual waves from the 10th year (2015) to the 13th year (2018) of the Korean Welfare Panel Survey and the final sample comprised a total of 1,383 married couples over 60 years of age in 2015. Structural Equation Modeling identified the reciprocal relationship between depression and marital satisfaction among older couples, with higher marital satisfaction of older couples leading to lower depression of husbands' and wives', and with higher depression of husbands' and wives' inducing lower marital satisfaction of the couples. Thus, this study suggested that longitudinal interplay between depression and marital satisfaction can lead to a vicious cycle. Based on these findings, the need to intervene at both the individual level and the couple level was discussed in order to reduce depression and improve marital satisfaction.

The Effects of Human, Social and Cultural Capitals on Economic Independence and Life Satisfaction in Disabled Persons (장애인의 인적 및 사회문화적 자본이 경제적 자립과 생활만족도에 미치는 영향)

  • Lee, Kyong-Jun;Chung, Myung-Sun
    • Journal of the Korea Convergence Society
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    • v.8 no.6
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    • pp.337-348
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    • 2017
  • This study is intended to look into the effects of human, social and cultural capitals on economic independence and life satisfaction in disabled persons, and the reciprocal relationships. To achieve this, a survey was empirically carried out to the disabled. The findings were summarized as follows. As for the above-stated findings, human capital had a positive effect on economic independence, and social and cultural capitals had a positive effect on economic independence and life satisfaction, comparing those with rejection of the effect of human capital on life satisfaction and the effect of economic independence on life satisfaction. Consequently, human capital is not just a tonic for disabled persons' life, and economic independence has not just a reciprocal relationship as a mechanism to improve life satisfaction. Based on this result, we discussed the activation for practical and diverse human, social and cultural networking.

An Effect of SNS Performance and Arts Information Service Quality on Initial Trust and Prosumer Activity: Focusing on Dance Performance (SNS 공연예술 정보서비스품질이 초기신뢰와 프로슈머 활동에 미치는 영향: 무용공연을 중심으로)

  • Park, Sun-Woo;Cho, Chul-Ho
    • Journal of Korean Society for Quality Management
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    • v.44 no.1
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    • pp.199-214
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    • 2016
  • Purpose: The present study was designed to examine the casual relationships among performance and arts information service quality, initial trust, user satisfaction, reuse intention and prosumer activity in social network service(SNS). Also, we intended to explore significant factors on use performance of SNS through causal model analysis in the viewpoint of total effect. Methods: As a survey tool, questionnaire has obtained validity and reliability through literature survey, exploratory survey and pretest and sample 403 was selected. For statistical treatment of pretest and main analysis, SPSS18.0 and AMOS18.0 were employed and structural equation model was employed as analysis method. Results: Result of this study shows as follows. Two factors (precision and reciprocal action) have an effect on user satisfaction, initial trust, reuse intention and prosumer activity. We found that with an importance of initial trust, prosumer activity can be a useful and significant factor in causal relationship of SNS. Conclusion: The present study shows that two factors(precision and reciprocal action) in via of initial trust, were important factors that related companies have to emphasize to raise performance, And also we confirmed new factor 'prosumer activity' through this study. However, the present study has some limitations to be studied in the future.

The Effect of Components of Interactivity on Satisfaction, Trust, Commitment and Loyalty in Online Community (온라인 커뮤니티의 상호작용성 구성요인이 관계품질과 고객총성도에 미치는 영향에 관한 연구)

  • Choi, Yong-Gil;Choi, Dong-Choon;Lee, Sung-Su
    • Journal of Korean Society for Quality Management
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    • v.35 no.4
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    • pp.123-139
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    • 2007
  • This study was to investigate the structural relationships between component of interactivity, satisfaction, trust, commitment and loyalty in online community. For these purpose, the author developed several hypotheses and collected the data from 241 users of online community. The results was as follows. First, Interactivity had a significantly positive direct effect on satisfaction. Second, Interactivity had a positive indirect effect on trust. Third, Satisfaction had a significantly positive effect on trust and trust had a significantly positive effect on commitment. Finally, Satisfaction and trust had a significantly positive effect on loyalty. At the end of this paper, the managerial and theoretical implications, limitations and further research directions were suggested.