• Proceedings of the Korean Institute of Information and Commucation Sciences Conference
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• 2021.05a
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• pp.317-319
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• 2021

Throughout the era of the fourth industrial revolution, automation is becoming more important. Recently, business automation solutions using Robotic Process Automation (RPA) are also attracting attention. Compared to the rapidly growing RPA market, related IT technologies have not been widely available and problems such as manpower shortage are growing. Therefore, this study identifies the definition and characteristics of RPA, classification by type of operation, and the impact of RPA solutions and introduction, which have significant impact on the enterprise in a short period of time. In addition, we present the development direction of RPA through implications.

• Journal of Convergence for Information Technology
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• v.12 no.1
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• pp.163-170
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• 2022

With the advent of the 4th Industrial Revolution, solutions that apply AI technology are being actively developed. Since 2017, the introduction of business automation solutions using AI-based Robotic Process Automation (RPA) has begun in the financial sector and insurance companies, and recently, it is entering a time when it spreads past the stage of introducing RPA solutions. Among the business automation using these RPA solutions, it is very important how accurately textual information in the document is recognized for business automation using various documents. Such character recognition has recently increased its accuracy by introducing deep learning technology, but there is still no recognition model with perfect recognition accuracy. Therefore, in this paper, we checked how much accuracy is improved when pre- and post-processor technologies are applied to deep learning-based character recognition engines, and implemented RPA recognition engines and linkage technologies.

• The Journal of Bigdata
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• v.4 no.2
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• pp.47-59
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• 2019

Recently, the RPA (Robotic Process Automation) solution, which has been spreading in Korea and overseas, allows users to easily automate their tasks with the application GUI (Graphic User Interface), and the number of Korean financial companies which Implemented for automating their business is increasing now. However, as the major supervisory regulations that financial institutions must comply with are based on the existing traditional SDLC (Software Development Life Cycle), it is not proper to be directly applied to RPA that automates end-user works on the level of user's system interface. Therefore, in this paper, we organized the important financial supervisory rules and control items that should be considered for RPA implementation, then surveyed 24 financial companies which have implemented RPA for checking how they applied them. Finally, we would like to present the necessity of revision of related compliance.

• Journal of Convergence for Information Technology
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• v.9 no.7
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• pp.8-13
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• 2019

Recently, In line with the recent trend of the fourth industrial revolution, many companies and institutions have been increasingly applying automated technologies using artificial intelligence to various tasks. Particularly, due to the government's 52-hour workweek system, companies are increasingly struggling with manpower management. Therefore, they are interested in RPA (Robotic Process Automation) for office environment automation for efficient manpower management. It is being introduced in the back-office business in credit card companies, bank, insurance. These RPA solutions require AI-based recognition technology, scripting technology, business software API-related technologies, and various solutions such as Automate One, Automation Anywhere, UiPath, and Blue Prism are provided. This paper analyzes and describes the technology of RPA solution, the market trend, and the efficiency of RPA adoption.

• Journal of Convergence for Information Technology
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• v.11 no.4
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• pp.46-54
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• 2021

As the realization of the 4th industrial revolution is approaching, the paradigm of the corporate work environment is changing to digital, from the traditional work environment. In particular, technologies like RPA(robotic process automation) and chatbot reduce the need for human labor or task by automating simple repetitive tasks, enabling humans to focus on more valuable tasks. In this study, corporates operating expense management services in public cloud computing environments develop a cloud module that simplifies expense report management by grafting robotic process automation and chatbot technology. According to the result of the expert evaluation, the developed system marked 80.3% of satisfaction levels and the highest satisfaction level 94% was confirmed in terms of easy of use. Based on the research result, future research can be suggested to expand the works occurring inside and outside the company to a single RPA environment by additionally linking the work system related to expense management.

• Journal of Digital Convergence
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• v.16 no.11
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• pp.313-327
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• 2018

In this era that technology is replacing human labor is coming. Like the introduction of Factory Automation and Smart Factory to enhance the productivity in manufacturing works in companies, RPA (Robotic Process Automation) is being applied to strengthen the competiveness in service & office work of companies. But, RPA itself is not mature enough to be the specific technology or solution, but burgeoning as the conceptual technology alternatives to automate the business process harnessed with the concept of software robots, artificial intelligence etc. The biggest difference that the introduction of RPA can make is the transition of the work based on 'human labor', to the 'digital labor' that could result in the replacement of human labor itself with that. Considering this kind of impact to change the concept of labor, the discussion for the future policy for this is inevitable. In this paper, beginning from the overview of RPA, relevant concerns & consideration for the application of RPA will be described based on the understanding of industrial & technology trends and expected future of RPA.

• Information Systems Review
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• v.25 no.2
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• pp.31-56
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• 2023

As the COVID-19 pandemic is prolonged, non-contact work has increased, as well as the demand for automation of simple and repetitive questions and tasks with success of using them. Therefore, companies are attempting to expand the area of automated business and apply various technologies such as AI to complex and various business processes of E2E to provide automation of all business. However, the extension to Intelligent Process Automation (IPA) is still in its beginning stage so that it is difficult to find practical use cases and related solutions. In this aspect, it is safe to say that there is insufficient evidence for companies which have various and complex enterprise processes to make a decision about the adoption. In this study, to solve this problem, a Hyper Automation Platform (HAP) that consists of RPA, Chatbot, and AI technology was proposed. Moreover, an implementation method that can bring intelligent process automation using HAP, and practical use-cases were provided so that it makes it possible to review the implementation of the HAP objectively and comprehensively. This study is meaningful and valuable to check the feasibility of the Hyper Automation concept and to actively utilize HAP.