• 제목/요약/키워드: Quality of organizational relationship

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보육교사의 긍정심리자본이 조직몰입에 미치는 영향: 직무스트레스의 매개효과 (The Effect of Child Care Teachers' Positive Psychological Capital on Organizational Commitment: Mediating Effect of Job Stress)

  • 문정희;김윤희;송승민;김혜수
    • 한국보육지원학회지
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    • 제19권5호
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    • pp.21-43
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    • 2023
  • Objective: The purpose of this study is to reduce job stress among child care teachers and enhance the quality of child care by examining the mediating effect of job stress in the relationship between positive psychological capital and the organizational commitment of child care teachers. Methods: The subjects of this study were 560 childcare teachers in Gyeonggi-do, and 465 questionnaires were ultimately analyzed. Descriptive statistics, correlation analysis, multiple regression analysis, and structural equation model were analyzed using SPSS 23.0 and AMOS 23.0. Results: As a result of the study, first, positive psychological capital of childcare teachers showed a positive correlation with organizational commitment. Additionally, both positive psychological capital and organizational commitment showed a negative correlation with job stress. Second, the direct effect of childcare teachers' positive psychological capital affecting organizational commitment was significant, and the direct effect of job stress affecting organizational commitment was also significant. It was found that positive psychological capital of childcare teachers significantly influenced organizational commitment through job stress. Conclusion/Implications: Therefore, providing an educational program to help childcare teachers enhance their positive psychological capital and foster commitment to the organization can significantly contribute to the improvement of childcare quality.

경영품질의 선행요인과 결과요인: 제조업 종사자를 대상으로 (Antecedent and Consequences of Management Quality: Focused on Employees of Manufacturing Industries)

  • 손은일;정웅섭
    • 품질경영학회지
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    • 제40권2호
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    • pp.199-210
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    • 2012
  • The objective of this study ware to explore the antecedent and consequences of management quality and to examine the mediating effects of the management quality on the relationship between antecedent and consequences. In order to verify the relationships and mediating effect, data were obtained from 328 employees working in firms at Jinju, Masan, Changwon City were analyzed by using SPSS 12.0. and AMOS 5.0. The findings are as follows: First, antecedent(psychological ownership) was positively related to management quality. Second, there were also positive relationship between management quality and consequences(employee's attitude). Third, there were also positive relationship between psychological ownership and employee's attitude(job satisfaction, organizational commitment). Finally, management quality was a partial mediating effect on the relationship between psychological ownership and employee's attitude. Based on these findings, the theoretical and practical implications and limitations are discussed in conclusion.

간호사가 지각하는 간호조직문화가 간호서비스의 질에 미치는 영향: 직무열의의 매개효과를 중심으로 (The Effect Nursing Organizational Culture on the Quality of Nursing Service: Mediating Effect of Work Engagement)

  • 홍은정
    • 문화기술의 융합
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    • 제8권6호
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    • pp.31-40
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    • 2022
  • 본 연구는 간호사가 지각하는 간호조직문화와 간호서비스의 질 간의 관계에서 직무열의의 매개효과를 확인하기 위한 서술적 조사연구이다. 연구대상 및 자료수집은 2022년 6월 1일부터 6월 7일까지 수집하였으며 국내 포털사이트 내 간호사 대상 온라인 커뮤니티 통해 모집한 병원급 이상의 의료기관에서 근무하고 있는 간호사 215명을 대상으로 하였다. 연구결과 관계지향문화(Z=3.88, p<.001)와 업무지향문화(Z=3.16, p=.001)가 간호서비스의 질에 미치는 영향에 대해 직무열의가 완전매개 하는 것으로 나타났으며, 위계지향문화(Z=2.39, p=.017)가 간호서비스의 질에 미치는 영향에 대해 직무열의는 부분매개 하는 것으로 나타났다. 따라서 간호서비스의 질을 향상시키기 위해서 응급상황시 신속하고 정확한 대응이 필요한 간호업무 특성을 고려한 질서와 절차를 바탕으로 구성원들 간에는 신뢰관계를 형성할 수 있도록 하며 조직의 목표달성을 위해 효율적으로 업무를 수행하고자 하는 문화를 형성하여 직무열의를 함께 증진시키는 효율적인 간호조직 관리방안이 필요하겠다.

How Total Quality Management Mediates Antecedent Variables of Employee Performance?

  • KUSTONO, Alwan Sri
    • The Journal of Asian Finance, Economics and Business
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    • 제7권12호
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    • pp.523-534
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    • 2020
  • The research objective was to find out how Total Quality Management (TQM) mediates antecedents of employee performance variables? The research was conducted with a quantitative approach while the research design was cross sectional. The research model was tested using the structural equation modeling approach with partial least square analysis tools to test the influence among research variables. The research sample consisted of 315 respondents who answered a questionnaire in August-September 2019 at manufacturing companies in East Java. The results showed that situational leadership did not affect employee performance, but did affect the successful implementation of TQM. The performance measurement system has no direct effect on employee performance. The performance measurement system has a direct effect on employee performance. Organizational culture has a direct effect on both employee performance and the application of TQM, so that the application of TQM can improve employee performance. TQM implementation variable acts as a mediation between situational leadership and organizational culture on employee performance. The relationship that was originally a direct influence turned into an indirect effect through TQM. The TQM variable is not proven to be an intervening variable between the performance measurement system and employee performance. There is a direct relationship between these two variables.

신제품개발 과정에서의 마케팅정보 활용에 관한 연구 (A Study on the Use of Marketing Information in the New Product Development Process)

  • 주광신
    • 정보관리연구
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    • 제28권3호
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    • pp.1-20
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    • 1997
  • 신제품개발의 성공에 중요한 마케팅정보의 활용에 직접적인 영향을 미치는 변수는 마케팅정보의 질이다. 그리고 담당자간 관계와 상호작용은 마케팅정보의 활용에 간접적인 영향을 미친다. 대인적 특징과 관계 그리고 상호작용은 마케팅정보의 질에 정의 영향을 직접적으로 미치나 조직분위기와 통합은 간접적으로 정의 영향을 미친다. 따라서 연구개발담당자의 마케팅정보 활용을 촉진시키기 위해서는 최고경영자의 조직분위기 조성과 조직설계 노력이 요구된다. 아울러 연구개발 담당자와 마케팅 담당자의 상호이해에 기반을 둔 공동노력이 요구된다.

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주류도매업체의 CSR활동과 경영성과 관계에 대한 연구 (Study on the Relationship Between CSR Activities and Financial Performance of The Liquor Licensed Wholesalers)

  • 정헌배
    • 벤처창업연구
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    • 제10권6호
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    • pp.81-87
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    • 2015
  • 본 연구는 종합주류도매업체의 사회적 책임이 관계품질과 조직성과 간의 관련성을 탐색하고자 하였으며, 첫째, 사회적 책임(소비자 책임, 경제적 책임, 자선적 책임, 환경적 책임)이 정직성 신뢰와 호의성 신뢰에 미치는 영향을 살펴보고자 하였으며, 둘째, 정직성 신뢰와 호의성 신뢰가 조직성과에 미치는 영향을 살펴보고자 하였다. 이 연구를 위하여 종합주류도매업체의 사업자 대표를 연구대상으로 선정하여 설문조사 및 연구결과를 도출하였다. 분석결과를 살펴보면, 첫째, 사회적 책임이 정직성신뢰에 미치는 영향력을 분석한 결과 경제적 책임과 환경적 책임이 정직성 신뢰에 영향을 미치는 것으로 나타났다. 둘째, 사회적 책임이 호의성 신뢰에 미치는 영향력을 분석한 결과 경제적 책임과 환경적 책임이 호의성 신뢰에 영향을 미치는 것으로 나타났다. 마지막으로 정직정 신뢰와 호의성 신뢰가 조직성과에 미치는 영향력을 분석한 결과 정직성 신뢰가 조직성과에 영향을 미치는 것으로 나타났다. 본 연구는 사회적 책임과 관계 품질간의 영향관계를 확인하였으며, 또한 정직성 신뢰와 호의성 신뢰가 조직성과 간의 영향관계를 확인하였다는 데 의의가 있다.

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The Effect of Police Officers' Participatory Decision-making, Supervisory Quality and Attitude and Organizational Justice on Job Satisfaction: Focused on Mediating Effect of Work-Life Conflict

  • Jang, Cheolyeung
    • International Journal of Advanced Culture Technology
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    • 제8권2호
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    • pp.68-75
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    • 2020
  • The purpose of this study was to investigate the effect of police officers' participatory decision-making, supervisory quality and attitude, organizational justice on job satisfaction focused on mediating effect of work-life conflict. As a result of analysis of 185 police officers, the results were as follows. The causal relationships between participatory decision-making, organizational justice and work-life conflict, the ones between supervisory qualities and attitude, organizational justice, work-life conflict and job satisfaction, all of them reached the significance levels, not the causal relationship between supervisory qualityand attitude work-life conflict. Thus, the results for the interaction have shown, participatory decision-making and organizational justice and work-life conflict have negative influences on work-life conflict respectively, and supervisory qualities and attitude conflict, organizational justice conflict, work-life conflict have effect on job satisfaction with positive and negative effect. The Sobel-test showed that the Sobel-test statistic of the mediating effect of work-life conflict on causal relationships between organizational justice and job satisfaction is significant, but not in the mediating effect of work-life conflict on causal relationships between supervisory qualities and attitude and job satisfaction. According to the analytical results, work-life conflict is an important factor that can improve police officers' job satisfaction in the public organizational context with an open-oriented- system and culture for employees' participation in the process of decision making and equality and fairness for organizational management. It is also noted that work-life harmony for employees may be incompatible with the supervisor's perception of the work-oriented or prioritized-way in hierarchical organizations like police agencies.

개인적 특성과 점진적 혁신, 서비스 품질과의 관계 및 조직문화의 조절효과 : 서비스기업을 중심으로 (Modulating Effect of Orgnizational Culture on the Relationship between Personality and Incremental Innovation, and the Relationship between Incremental Innovation and Service Quality)

  • 안관영;안병덕
    • 산업경영시스템학회지
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    • 제32권2호
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    • pp.147-157
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    • 2009
  • This paper is to test the modulating effect of organizational culture on the relationship between personality and incremental innovation, and study of the relationship between incremental innovation and service Quality in service industry. Based on 507 data gathered in service companies in Korea, analysis results and showed that procedural, interactional, and innovative culture have affirmative relation with incremental innovation. Therefore innovative culture appeared to have some modulating effect on the relationship between personality and incremental innovation. And ana-lysis results of relationship between incremental innovation and service quality are followed; service innovation and process innovations showed positive effects except some operation innovations.

The Role of Business Capabilities in Supporting Organization Agility and Performance During the COVID-19 Pandemic: An Empirical Study in Indonesia

  • WANASIDA, Albert Surya;BERNARTO, Innocentius;SUDIBJO, Niko;PURWANTO, Agus
    • The Journal of Asian Finance, Economics and Business
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    • 제8권5호
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    • pp.897-911
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    • 2021
  • This study aims to analyze the important role of business analytics capability, information quality, and innovation capability in influencing organization agility and organization performance during the Covid-19 pandemic. Data was collected from 76 companies from various sectors in Indonesia. Structural Equation Model-Partial Least Square (SEM-PLS) analysis was conducted to analyze the relationship between variables and test a series of hypotheses. Importance-Performance Matrix Analysis (IPMA), a useful analysis approach in PLS-SEM, is used, which extends the results of the estimated path coefficient (importance) by adding a dimension that considers the average values of the latent variable scores (performance). The IPMA approach examines not only the performance of an item but also the importance of that item. The results show that business analytics capability has a significant effect on information quality and innovation capability which then affects organization agility. Organizational performance is influenced by organizational agility. IPMA results show that organizational agility has the highest level of impact on organizational performance. This study will assist companies in planning business analytics, improving information quality, increasing innovation capability, and ultimately increasing agility and performance during the Covid-19 pandemic. This study will add to existing knowledge about previous literature, especially in the Covid-19 pandemic situation.

병원 간호조직의 유효성 결정요인 (Determinants of Organizational Effectiveness on Hospital Nursing)

  • 김종경
    • 간호행정학회지
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    • 제12권4호
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    • pp.564-573
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    • 2006
  • Purposes: This study was to provide basic data to explain the effect of the organizational effectiveness factor on hospital nursing, to construct an appropriate model to examine the validation and relationship with variables and to provide basic data for improving the organizational effectiveness of hospital nursing. Method: This study was a descriptive correlation research. Subjects of the study were 348 nurses, 219 patients, and 89 nurses for nursing quality. Twelve measurement variables and nine paths were established in the hypothetical model. Results: The fitness indices of the model were GFI=0.91, NFI=0.90, and PGFI=0.49. Five among the nine paths proved to be statistically significant : level of nurse manpower to organizational effectiveness, conflict to organizational effectiveness, organizational climate to organizational effectiveness, level of nurse manpower to organizational climate, and leadership to organizational climate. Level of nurse manpower and leadership influenced organizational climate. Organizational climate accounted for 43% by the predictor variables, and the level of nurse manpower, conflict, and organizational climate influenced the organizational effectiveness, which accounted for 77% by the predictor variables. Conclusion: This study identified that the level of nurse manpower, leadership, conflict, and organizational climate are important factors affecting organizational effectiveness.

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