• 한국환경교육학회지:환경교육
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• 제8권1호
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• pp.138-150
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• 1995

The quality of environmental education in school depends on the quality of environment teacher, who develops his/her ability through avalible courses such as in-service training and communication et al. This study was performed with the questionnaire to 179 teachers who participated in certificate in-service training for [Environment] subjects on winter of '95 and summer of '96. The questionnaire included 28 items, which could be categorized 5 parts : the environmental consciousness of teachers, their awareness of environmental education in schools, the reason of participation, the limits and requirements of learning field, avalible teaching and learning methods. The improvements and suggestions derived from this study are summarized as follows: First, it is necessary to differentiate in-service training concerning environment, because the motive of teacher's participation is diverse and is not always suitable to the purpose of certificate in-service training for [Environment] subjects. Second, the teaching contents and programs of certificate in-service training for [Environment] subjects have to be various according to the characteristics and major subjects of teachers. Third, it deserves special emphasis that the field trips and survey for the experiential study in field is supplemented in the teaching contents and programs of certificate in-service training for [Environment] subjects. Also, it is necessary to strengthen the environmental ethics and philosophy in the teaching contents and programs.

• 한국융합학회논문지
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• 제13권1호
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• pp.297-312
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• 2022

교구를 사용한 교육이 학생과 교사 모두에게 중요하지만, 유통되는 교구의 품질 문제는 지속적으로 제기되고 있다. 이에 본 연구는 교구를 세 가지 품질요인으로 구분하여 분석하고, 초등 교사들의 교구에 대한 만족도 및 재구매 의도를 확인하는데 그 목적이 있다. 본 연구는 현직 초등학교 교사를 대상으로 1차 CIT 조사와 2차 설문조사로 나누어 진행하였으며, 분석도구는 PLS 통계프로그램을 활용하였다. 실증분석을 통해 제품 품질과 교육 품질, 서비스 품질은 교사 만족도에 정(+)의 영향을 미치며, 교사 만족도는 재구매 의도에 정(+)의 영향을 미치는 것으로 분석되었다. 이를 통해 교사들이 교구를 구매 또는 평가할 때 중점을 두어야 할 부분과 교육에 유용하게 활용할 수 있도록 통찰을 주고, 연구자들에게는 제품 품질 개선을 위한 연구에 중요한 단초가 되며, 교구를 생산 및 유통하는 기업에게는 신제품과 콘텐츠 개발에 유효한 지침을 제시하고자 한다. 이후에는 교구와 교사 외에, 교구와 여러 대상 간의 유기적인 관계에 대한 추가 연구가 필요하며, 이를 향후 연구로 제안한다.

• 한국정보시스템학회지:정보시스템연구
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• 제12권2호
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• pp.41-56
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• 2003

The objective of this study is to explore the effects of e-teaming users' self-efficacy and perceived service quality for e-teaming staffs such as instructors or teaching assistants on two main perceptions for e-learning systems in a view of information technology - perceived ease of use and perceived usefulness which have been considered as important antecedents for acceptance of information technology so called in Technology Acceptance Model. For this purpose, we suggest a research model and test it empirically by sampling in students of virtual universities. In result, all hypotheses except the relationship between academic self-efficacy and perceived usefulness are accepted. This result implies that self-efficacy for computers and service quality for staffs such as instructors or teaching assistants should be considered as important ones for success of e-learning systems in addition to those related with information technology.

• 한국의료질향상학회지
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• 제9권2호
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• pp.134-147
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• 2002

Background : As an empirical study, current research about the quality of social services carried out in general and teaching hospitals across the country. In the flux of health care reforms and market transformation, the quality of social services in the hospital becomes increasingly significant. Methods : A sample of total 80 hospitals, including general hospitals with one social worker at least and single-department hospital with two social workers or more, were identified nationwide through the registry of Korean Association of Medical Social Workers and Korean Association of Hospitals. The subjects of this survey were 80 leaders of social service units. The survey data from each subjects were measured to evaluate level of quality that service provider perceived of sample hospitals. Under the method of one-way ANOVA and multiple regression, the level of quality in social work service was analyzed. Results : The major findings were as following ; First, the level of quality perceived showed less score, especially the lowest was the score of quality of outcome. Second, the key variables of each hospital which turned out significantly different in quality of social work service were the departmental form of social work unit, unit leader's age, educational level, field experience, and job rank. Third, the level of quality of social work service correlated positively with the field experience of unit leader, the size of social work unit, the job rank of the unit leader. Conclusion : The most influential variables to the quality of social work service proved departmental form of social work unit, leader of social work unit. Therefore, to assure the proper level of quality, social work unit in hospital must be structured single, independent department in which entitled social worker is supposed to supervise and manage. And a leadership-development program for leaders in social work unit are strongly recommended.

• 한국과학교육학회지
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• 제32권8호
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• pp.1356-1366
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• 2012

As the recent demand for human resources in science, technology, engineering, and mathematics (STEM), the development of professional STEM teacher is called worldwide. It is becoming a critical need in teacher education in order to educate student teachers, and prepare pre-service and beginning teachers for high quality of teaching competency. To promote the competency for $21^{st}$ century STEM teachers, the epistemology of technological pedagogical content knowledge (TPACK) is currently considered as the essential qualities of knowledge for highly qualified teachers. The aim of this study is explore the effect of case-based learning approach on TPACK competency of pre-service STEM teachers. In order to develop the pre-service teachers' competency regarding effective integration of technologies into teaching specific content areas, a series of innovative case study teaching in science and mathematics was presented to 43 participants of pre-service physics, chemistry, biology, mathematics, and computer teachers during a course of information and communication technology (ICT) in Education at Khon Kaen University, Thailand. After finishing a case presentation, the pre-service teachers were encouraged into a forum of critical open discussion by considering the potential impact of the case and the TPACK framework. They were investigated instructional design competency of using ICT tools into student learning process and their personal beliefs about ICT in educational process both before and after. The participant's reactions and learning was evaluated by using a self-reported questionnaire and an implementation log of content-specific learning process design, respectively. Results showed a change of their beliefs and the transformation of their TPACK competency in STEM teaching. In an effort to better serve the needs of high quality STEM teachers, the results of this study illustrated that the competency of TPACK could be particularly considered as a core attributes for future STEM teachers. By the way, case-based learning approach can play an effective part in preparing and professing the TPACK competency for STEM teachers.

• 유통과학연구
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• 제21권1호
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• pp.65-72
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• 2023

Purpose: The purpose of this study was to determine the effect of Service Quality on Brand Performance through Satisfaction at an aviation campus in the Special Region of Yogyakarta, Indonesia. Research design, data, and methodology: This research design was hypothesis testing using primary data obtained by distributing questionnaires directly to 200 respondents who were active students at an aviation campus in the Special Region of Yogyakarta, Indonesia. The analytical method used was the Structure Equation Model (SEM). Results: The results of this study show that: (1) there was a significant and positive relationship between Service Quality and Satisfaction, (2) there was a significant and positive relationship between Satisfaction with Brand Performance, and (3) there was a significant and positive relationship between Service Quality and Brand Performance. Conclusion: This study concludes that for the dimension of Academic service quality distribution from the service quality variable, it is suggested to improve detailed recording by academic teaching staff. For the dimensions of Administrative Service Quality distribution from the Service Quality variable, it is recommended to increase the hospitality in the campus environment. For the dimensions of Facility Service Quality distribution from the Service Quality variable, it is recommended to increase satisfaction in terms of facilities on campus. For the Satisfaction variable, it is suggested to improve the performance of the staff and the academic community.

• 대한영양사협회학술지
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• 제7권2호
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• pp.129-137
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• 2001

School food service must be operated as the part of the education. But it seems that it is not to be considered as an important educational field from the perspective of educational administration. This study was conducted to suggest the effective plan to improve the quality of the school food service system. Questionaries were distributed to 51 administrators and 85 dieticians of primary schools in Incheon area from Aug 7th to Aug 31st 2000. Drawbacks of school food service system cited from the survey results were insufficient support from the authorities both in policy and in budget and shortage of specialists for food service administration. Both dieticians and administrators acknowledged that available facilities required for the school food service were insufficient. 85.9% of dietition and 51.0% of administrators thought dietition of school food service to be suitable for nutrition education. For effective nutrition education, they suggest to have teachers taking in charge of nutrition education, to have teaching system related with school food service and to develope visual auditorial teaching material. For improvement of the quality of school food service, it is necessary to acquire sufficient budget and political support from the government and to have specialists for food service administration. And regulations promoting dieticians to be teachers of nutrition education is required to be introduced in the near future.

• 한국산학기술학회논문지
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• 제18권6호
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• pp.103-109
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• 2017

본 논문은 교육서비스품질이 대학이미지, 학생만족, 구전에 미치는 영향을 분석하며, 대학이미지, 학생만족, 구전 간의 영향관계를 조사하였다. 274부의 설문지가 가설검정에 사용되었으며, 2차 구조모형 분석을 실시하였다. 분석 결과, 첫째, 교육서비스품질이 대학이미지, 학생만족, 구전에 긍정적인 영향을 미치는 것으로 나타났고, 교육서비스품질의 하위차원을 검정한 결과 상대적 영향정도는 교수방법, 강의내용, 교수태도, 의사소통 순으로 나타났다. 둘째, 대학이미지가 학생만족과 구전에 긍정적인 영향을 미치는 것으로 나타났고, 대학이미지는 학생만족에 상대적 영향을 미치는 것으로 나타났다. 이 결과는 대학이미지에 대한 만족도가 교육성과에 대한 만족에 직접적인 영향을 주는 선행연구결과와 부분적으로 일치하는 것으로 나타났으며, 학생만족은 긍정적으로 형성된 대학브랜드 이미지를 보유한 대학은 고객만족을 창출하여 경쟁우위를 확보하게 됨을 알 수 있다. 셋째, 학생만족이 구전에 긍정적인 영향을 미치는 것으로 나타났다. 마지막으로 교육서비스품질 하위차원의 요인적재 값에서 교수방법(0.972)과 강의내용(0.934)이 가장 중요한 요인으로 확인되었으며, 대학이미지, 학생만족, 구전에 대해 이들의 영향이 다른 요인들보다 크다는 것을 의미한다. 따라서 대학기관은 대학이미지, 학생만족, 구전 등의 성과를 향상시키기 위해 학생들의 관점에서 교육서비스품질의 교수방법과 강의내용을 강화해야 한다.

• 영어어문교육
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• 제15권3호
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• pp.199-222
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• 2009

As great attention is given to a high quality of English education in Korea, more and more in-service and pre-service English teachers are looking for an opportunity to study in an English speaking country to become better qualified teachers. However, after receiving a degree in an English speaking country, many teachers fail to apply what they have learned to their own teaching due to their tensions of identity, beliefs, knowledge, and professionalism within the changes of sociocultural settings. By using sociocultural theory as a theoretical framework, this paper explores how formal training and Ph.D. studies in the U.S. have influenced a Korean teacher educator in applying theory to practice in relation to her identity, beliefs, knowledge, and professionalism during 30 years of her teaching experience. Rather than facing tensions, the teacher educator has been willing to change her roles, broaden and deepen her beliefs in teaching and knowledge about theory of teaching and learning, and continue her professional development. Limitations and implications of the study are provided.

• 한국콘텐츠학회논문지
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• 제19권8호
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• pp.584-597
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• 2019

본 연구는 NCS 기반 교육에서 교육서비스품질의 구성차원은 무엇이며, 학생충성도와 취업자신감에 어떠한 영향을 미치고 있는지를 알아보고자 하였다. 분석결과, NCS 기반 교육에서 교육서비스품질의 구성차원은 교수학습 강의, 대학명성, 교육프로그램, 학사행정서비스, 교육시설의 5가지였으며, 교육서비스품질 구성차원 중 교수학습 강의와 학사행정서비스가 직무능력에 큰 영향을 미치고 있는 것으로 분석되었다. 또한 교육서비스품질과 직업기초능력은 학생들의 학교에 대한 충성도와 취업에 대한 자신감에 중요한 요인으로 분석되어 중요한 성과변수임이 증명되었다.