• Title/Summary/Keyword: Quality System Management

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모바일 데이터 서비스 사용량 증감에 영향을 미치는 요인들에 관한 연구;이요인 이론(Two Factor Theory)을 바탕으로

  • Lee, Sang-Hun;Kim, Il-Gyeong;Lee, Ho-Geun;Park, Hyeon-Ji
    • 한국경영정보학회:학술대회논문집
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    • 2007.06a
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    • pp.885-890
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    • 2007
  • This study is to investigate factors that affect usage change in mobile data service (MDS). In the first, an exploratory study based on 378 survey responses was conducted to learn about important decision factors of MDS usage. It revealed discrepancy between the influencing forces of usage increase and those of usage decrease. Based on the findings from the exploratory study and the two-factor theory, we postulated information quality as the motivator and system quality as the de-motivator (or hygiene) of MDS. Then, a confirmative study was undertaken on their respective role in encouraging and discouraging the usage of mobile data service. A research model was proposed and subsequent hypotheses were empirically tested with partial least square (PLS) based on 478 responses from the users of mobile data service. It was learned that information quality (as a motivator) was positively associated with usage increase in mobile data service, but system quality (as a de-motivator) was not. Also, system quality was negatively associated with usage decrease, but information quality was not. Lastly, their association strength was partially moderated by the type of motivation for using MDS.

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A Study on PU Strip Quality Improvement through a Change of Primer-process for SURION Main Rotor Blade (수리온 주로터 블레이드 프라이머 공정변경을 통한 PU Strip 품질 향상에 관한 연구)

  • Lee, Yoon-Woo;Kim, Young-Jin;Seo, Young-Jin;Kim, Min-Ho
    • Journal of Korean Society for Quality Management
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    • v.47 no.3
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    • pp.401-415
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    • 2019
  • Purpose: When the SURION Aircraft operated in the fields, cracks are found in PU(polyurethane) Strip on main rotor blade. This study has been conducted to explain PU(polyurethane) Strip crack phenomenon of SURION main rotor blade and to propose useful solution of it by experimental method. Methods: This study considered a lot of factor because the SURION is operated at severe environment. This study investigated the influence of temperature, thermal shock, paint and primer process, PU Strip material, primer material. Results: The results of this study are as follows; The primer process was most excellent influence. The Application of primer having a brittleness caused by a crack of PU Strip. Other factors have influenced on the PU Strip, but they can not be controlled because they are related to the SURION's operating environment. Conclusion: The Quality of PU Strip on SURION main rotor blade was improved through removing the primer process. Finally, the reliability of main rotor blade was guaranteed through improving the quality of PU Strip.

Change in patient safety, quality of medical care, organization culture and hospital management performance after healthcare accreditation system for convalescent hospital (요양병원 의료기관인증제 시행 후 환자안전, 의료의 질, 조직문화 및 병원경영성과의 변화)

  • Seo, Young-Ho;Kim, Keon-Yeop;Kim, Myeong-Seon
    • Journal of the Korea Academia-Industrial cooperation Society
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    • v.19 no.9
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    • pp.391-401
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    • 2018
  • This study was conducted to investigate the effects of implementation of the healthcare accreditation system on patient safety, quality of medical care, organization culture and management performance of convalescent hospitals. Ten hospitals were selected at random from among 36 convalescent hospitals in Daegu that had obtained accreditation until September 2015. To accomplish this, hospital staff were surveyed from 15 February to 25 March, 2016 using a questionnaire with 253 objects. We investigated how the healthcare accreditation system has influenced patient safety, service quality, organization culture and performance of hospital management. The change in the treatment support system showed the highest score of 3.93 among quality change and medical service items, while that of personnel source culture showed the highest score of 3.78 points among organization culture items, and that of internal process view, study and growth view showed the highest score of 3.71 among management performance items. Multiple regression analysis revealed that factors positively changing hospital management performance were nurses, employees and managers, basic value systems, organization culture, personnel source culture, open system culture, hierarchical culture, and production oriented culture. The quality of patient safety and medical care was positively influenced by changes in the quality of convalescent hospitals after implementation of the healthcare accreditation system. However, among the four types of organizational culture, the financial perspective was relatively low compared to other perspectives.

A Study on the QMS for Change Management of an Organization (조직의 변화관리를 위한 품질경영시스템의 적용에 관한 연구)

  • Park, Roh-Gook;Yoo, Young-Kwan;Ahn, Kwan-Young
    • Journal of the Korea Safety Management & Science
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    • v.8 no.5
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    • pp.1-16
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    • 2006
  • Business organizations are trying in various ways to survive and grow up in the rapidly changing environment. A lot of organizations have introduced management innovation skills and attempted to change, but most of them have failed to realize their aims. The reason is that the members of the organization including the chief executive officers did not understand the paradigm of the change management of an organization, and gave weight to the partial efficiency instead of the change management of the organization. In this study, guidelines and principles are suggested to apply the quality management system to the change management of business organizations.

Reliability Evaluation of Weapon System using Field Data: Focusing on Case Study of K-series Weapon System (야전데이터를 활용한 무기체계 신뢰성 평가: K계열 무기체계 사례 중심)

  • Chung, Il-Han;Lee, Hag-Yong;Park, Young-Il
    • Journal of Korean Society for Quality Management
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    • v.40 no.3
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    • pp.278-285
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    • 2012
  • Purpose: Weapon systems have the long life cycle unlike the consumer product. Thus, the reliability of weapon system is improved during the life cycle through the steady technical change. In this paper, we deal with the method of evaluating the reliability of weapon system with the field failure data. Methods: Especially, we present how to gather the field failure data and evaluate the reliability through the case of K-series weapon system. To evaluate reliability, the reliability growth model is used and the result is discussed. Results: It is steadily improved the reliability of K-series weapon system deployed from 2000 to 2004. The frequency of the failures that affect the mission is largely reduced and MTBMF(mean time between mission failure) is also improved. Conclusion: We can guess the trend of the reliability of weapon system with the field data through this study. Furthermore, it can be used to improve the reliability and make maintenance policy.

A Study on the Effects of Innovation Characteristics and Quality of Appliance Systems on Intention to Adopt (어플라이언스 시스템의 혁신특성과 품질이 채택의도에 미치는 영향에 관한 연구)

  • Yoo, Eungjoon;Kim, Yonghee;Park, Youngju;Choi, Jeongil
    • Journal of Korean Society for Quality Management
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    • v.43 no.3
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    • pp.421-438
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    • 2015
  • Purpose: The purpose of this study was to grasp the level of effects innovative features and quality of the appliance system on organizational performance and ultimately analyze the willingness of the IT staff to adopt an appliance system. Methods: The survey was conducted on 350 vendors' clients and partners who currently use an appliance system from March to May 2014. A total of 331 effective questionnaires were collected and analyzed using PASW18 and SmartPLS. Results: The results show that relative advantage, facilitating condition and trialability and quality factors all had an effect on organizational performance expectations. Further, when an appliance system is adopted, it was shown that cost and reliability emphasized by a vendor did not produce any significant effects on organizational performance expectations. Conclusion: This study is significant as it is the first to combine such models as Innovation Diffusion Theory, Information Systems Success Model, and Unified Theory of Acceptance and Use of Technology with a new external variable. In addition, it illustrated how variables affect the adoption of an appliance system such as a new innovation system.

The Construction of Quality Inspection System for Sunroof Sealer Application Process Using SVM Algorithm (SVM 알고리즘을 활용한 선루프 실러도포 공정 품질검사 시스템 구축)

  • Yang, Hee-Jong;Jang, Gil-Sang
    • Journal of the Korea Safety Management & Science
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    • v.23 no.3
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    • pp.83-88
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    • 2021
  • Recently, due to the aging of workers and the weakening of the labor base in the automobile industry, research on quality inspection methods through ICT(Information and Communication Technology) convergence is being actively conducted. A lot of research has already been done on the development of an automated system for quality inspection in the manufacturing process using image processing. However, there is a limit to detecting defects occurring in the automotive sunroof sealer application process, which is the subject of this study, only by image processing using a general camera. To solve this problem, this paper proposes a system construction method that collects image information using a infrared thermal imaging camera for the sunroof sealer application process and detects possible product defects based on the SVM(Support Vector Machine) algorithm. The proposed system construction method was actually tested and applied to auto parts makers equipped with the sunroof sealer application process, and as a result, the superiority, reliability, and field applicability of the proposed method were proven.

Using Intention and Usage of System on Property Management System's Information Quality : Expanded Technology Acceptance Model of Mandated (정보품질이 시스템 사용의도와 사용에 미치는 영향 : 호텔정보시스템의 확장된 비자발적 기술수용모델을 중심으로)

  • Park, Hui-Seok
    • Proceedings of the Korea Association of Information Systems Conference
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    • 2005.12a
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    • pp.409-418
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    • 2005
  • This paper proposes perceived ease of use and perceived usefulness mediate this relationship. The results can be summarized as follows. First, the greater the property management system's information quality, the greater the perceived ease of use. Second, the greater the perceived ease of use, tile greater the perceived usefulness. Third, the greater the perceived ease of use, the greater the using intention of system. Forth, the greater the perceived usefulness, the greater the using intention of system. Finally, the greater the using intention of system, the greater the usage of system.

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Barcode-based Low-cost Portable Training Attendance Management System Development (바코드 기반의 저가 이동형 교육출석관리시스템 개발)

  • Lee, Hak-Jun;Sim, Hyun;Son, Cheol-Su;Oh, Jae-Chul
    • The Journal of the Korea institute of electronic communication sciences
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    • v.8 no.11
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    • pp.1733-1740
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    • 2013
  • An important factor in education is ensuring reliable quality of education. There are a variety of ways based on criteria to ensure the quality of education. To ensure quality management, attendance is important which is highly reliable rating at the account education of Ministry of Employment and Labor and sevice training of Health Care. In contrast, the service training of health care professionals was consisting of formal attendance management, quality of education has been raised as a problem. Recently developed USN-based attendance management system is effective. But if education is proceed at a large number of small scale in the area of education, cost, portability, systeme management, the reliability of the Trainee's attendance remained as problems to solve. To address these needs, this paper quoted low-cost attendance management system which was desighned and implemented by barcode and PC camera. As a result the actual maintenance training system showed a 98% satisfaction in terms of administrator and 95% satisfaction in terms of Trainee.

Examining the PMIS Impacts on the Project Performance, User Satisfaction and Reuse Intention among the Project based Industries (프로젝트 성과, 사용자 만족도 및 재사용의도에 미치는 PMIS의 산업별 영향 비교)

  • Park, So-Hyun;Lee, Ayeon;Kim, Seung-Chul
    • Journal of Korean Society of Industrial and Systems Engineering
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    • v.44 no.3
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    • pp.276-287
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    • 2021
  • Project Management Information System (PMIS) is a special purpose information system that is created to provide useful information for project managers and participants to make effective and efficient decision making during projects. The use of PMIS is increasing in project based industries such as construction, defense, manufacturing, software development, telecommunication, etc. It is generally known that PMIS helps to improve the quality of decision making in project management, and consequently improves the project management performance. However, it is unclear what are the difference of PMIS impacts between industries, and still need to be studied further. The purpose of this study is to compare the impact of PMIS on project management performance between industries. We assume that the effects of PMIS will be different depending on the industry types. Five hypotheses are established and tested by using statistical methods. Data were collected by using a survey questionnaire from those people who had experience of using PMIS in various project related industries such as construction, defense, manufacturing, software development and telecommunication. The survey questionnaire consists of 5 point scale items and were distributed through e-mails and google drive network. A total of 181 responses were collected, and 137 were used for analysis after excluding those responses with missing items. Statistical techniques such as factor analysis and multiple regression are used to analyze the data. Summarizing the results, it is found that the impacts of PMIS quality on the PM performance are different depending on the industry types where PMIS is used. System quality seems to be more important for improving the PM performance in construction industry while information quality seems more important for manufacturing industry. As for the ICT and R&D industries, PMIS seems to have relatively lesser impact compared to construction and manufacturing industries.