• Title/Summary/Keyword: Quality System Management

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A Masterpiece Development Strategic System for Small/Medium Business (중소/중견기업 명품육성전략체계 연구)

  • Shin, Wan Seon;Ahn, Sun Eung;Park, Sang Ho;Jeon, Jong Seon;Lee, Ju Hyun;Kim, Yeong Been
    • Journal of Korean Society for Quality Management
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    • v.43 no.2
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    • pp.141-150
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    • 2015
  • Purpose: The purpose of this paper is to motivate small/medium business challenged masterpiece development and to develop masterpiece strategic system. Methods: Each checklists are developed based on WC300 (World Class 300) and MQI (Masterpiece Quality Index). Correlation between the evaluation items about MQI and WC300 is analyzed. MQI is derived associated with main improvement areas of WC300 through IPA (Importance Performance Analysis). Compliance and ranking are analyzed through HOQ (House Of Quality) using masterpiece quality main factor and limiting factor. Strategy establishment base is secured through improvement derivation and correlation analysis between MQI and GQM 4.0(Global Quality Management 4.0). Results: Detail strategy is derived considering work condition about small/medium business's three kinds of industries (machine, electric and electronic). Conclusion: It is necessary to determine the potential capacity of the current domestic small/medium businesses. Small/medium businesses should be given the opportunity to self identify and manage their strengths and improvement.

A Case Study on The Development of Quality Cost Management System and Continuous Improvement in The Forging Industry (단조산업의 품질비용 관리체계 개발 및 지속적 품질개선 방안에 관한 사례 연구)

  • Kim, Kang-Woo;Cha, Byung-Chul
    • Journal of the Korea Academia-Industrial cooperation Society
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    • v.21 no.9
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    • pp.218-228
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    • 2020
  • The material industry is an important infrastructure industry that uses process technology in order to produce parts applied to the final product and determine the quality of the finished product. However, the market environment, which has been recognized as a 3D industry, has deteriorated recently and lost competitiveness compared to other material industry countries. This study analyzed the characteristics of forging companies and The study found that three characteristics of the forging industry, facility-oriented, order-based, and field-centered, and internal failure cost and external failure costs were set as the range of quality cost. A total of eight quality tasks were selected by applying the quality cost management system and continuous quality improvement process developed for large-scale A forging company, and improvement activity proved its effectiveness reducing quality costs by 63.3% compared to the previous year. The research helps forging companies establish a quality management strategy by systematically managing and analyzing quality costs.

APPLYING QFD TO IMPROVE IMPLEMENTATION TIME OF POS SYSTEM

  • Lin Liang-Tzung
    • Proceedings of the Korean Society for Quality Management Conference
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    • 1998.11a
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    • pp.180-187
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    • 1998
  • This paper is to reduce implementation time of POS system by applying QFD. All the related elements are classified by the hierarchical structure into three phases: expected quality, weight and evluation. The mentioned about includes the first and second improvement, and the case study of POS system of petrol stations in Taichung. The results of this research are shown in the following. 1. the first improvement was from average 76 days/station to 48 days/station. 2. the second improvement was from average 48 days/station to 36 days/station. 3. the ratio of target achievement was $162\%$

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Study on Evaluation of Business Intelligence Systems Quality for Management Decision Support (경영의사결정을 위한 비즈니스 인텔리전스 시스템 품질 평가에 관한 연구)

  • Kim, Kuk;Song, Ki-Won
    • Journal of Korean Society for Quality Management
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    • v.34 no.3
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    • pp.31-40
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    • 2006
  • Companies had to be more intelligent in order to survive in the rapidly changing environments. We need to make a decision to build the Information System to support the managers in their decision making. That is the reason many companies are tend to have Business Intelligence Systems. But, how can we know the new system would be better than the old system in making us intelligent? The answer is we can do it with the concept of Intelligence Density. In this study, Intelligence Density concept will be introduced, and the way how it can be applied to the information system will be presented. I think Intelligence Density should be studied more to help managers make right decisions for the DSS implementation.

The Effectiveness of Process Approach of ISO 9000 for Business Performance (ISO 9000 프로세스 접근법이 경영성과에 미치는 영향)

  • Yoo, Choon-Burn;Kim, Dong-Jin
    • Journal of Korean Society of Industrial and Systems Engineering
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    • v.28 no.4
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    • pp.124-133
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    • 2005
  • The purpose of this study is to analyze the effectiveness of process approach for business performance of a company certified with ISO 9000 : 2000 quality management system. The result of this empirical research were identified as follows. Documentation and an intelligence process appeared with a preference matter in an influence to reach to a business performance of a company through the organization which established a process approach. It reveals that the process approach of quality management system might affect positively for customer satisfaction, product qualify, financial results and cost reduction.

A STUDY ON THE NEEDS FOR DOCUMENT IN QUALITY MANAGEMENT SYSTEM OF ISO 9001:2000

  • Lee, Byung-Yong;Jung, Soo-Il
    • Journal of Korean Society of Industrial and Systems Engineering
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    • v.23 no.60
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    • pp.57-65
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    • 2000
  • This paper suggests the direction of documentation that enables the certified organizations to transform smoothly into newly revised ISO 9001:2000 Quality Management System. Documentation and control of records are major concerns not only to certified organizations but also to consultants and auditors of certification bodies. The revised standards ISO 9001:2000 requires a significantly reduced emphasis on the needs for documented procedures than the ISO 9001:1994 version of the standard. This paper describes documented procedures and records be kept as a minimum needed by organizations in accordance with the requirements of control of documents and records. This enables each individual organization to establish Quality Management System effectively and perform continual improvement activities.

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MEASURING PERFORMANCE IN EGYPTIAN CONSTRUCTION FIRMS APPLYING QUALITY MANAGEMENT SYSTEMS

  • Manal S. Abd Elhamid;Sahar. Sh. Ghareeb;Ramadan O. Mohamed
    • International conference on construction engineering and project management
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    • 2011.02a
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    • pp.149-156
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    • 2011
  • The performance measurement of construction firms is considered as a competitive advantage to develop and improve their performance to have place in the market and stay able to face the continuous challenge. Egyptian construction firms (ECF) started recently to adopt quality management system (QMS) as a way to develop and improve their performance as previous studies showed. However, measuring that performance to include all the firm's aspects in a competitive way is a crucial process for the ECF's culture. The research is trying to indicate the role of the QMS implementation in measuring performance (MP) through developing a model for measuring performance on the organization level, and explore its impact on the organization that adopt quality management system. This model is based on specific elements and their related indicators which have been derived from national approaches and models of measuring performance (benchmarking, quality awards and six sigma).Elements determination and the status of their real practice has been investigated through a questionnaire to a representative sample of ECF. This model determines the performance level (PL) of the organization that measured by a mean of a point system. Weights of the elements in the point system considered both the elements' importance in the international models and its real practice in the Egyptian construction firms. So, the final outcome of the model reveals the level of firm performance that helps the firm to identify the weak points against the strong ones, Confirm the priorities and identify new opportunities for developing, and Check the position of the company in the market among the others. Another questionnaire has been developed to be distributed on a group of Experts on measuring performance for the purpose of model validation. The majority of surveyed experts agreed that the proposed model can be applied effectively.

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Starategy for Advanced Decision Supprot System Development for Integrated Management of Water Resources and Quality (수자원 수질 종합관리를 위한 ADSS 개발 전략)

  • 심순보
    • Proceedings of the Korea Water Resources Association Conference
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    • 1992.07a
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    • pp.443-447
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    • 1992
  • This study describes the strategy for advanced decision support system (ADSS) development for integrated management of water resources and quality in reservoir systems. The developed ADSS consists of database that contain hydrologic data, observed operational data, and data to support specific reservoir operations simulation, optimization models, and water quality models. The optimization model, mass balance simulation model and water quality models are used in a general prototype ADSS, menu driven controlling framework that assists the user to specify and evaluate the alternative operational scenarios at one time. These alternative scenarios are evaluated by the models and the results are compared through the use of a graphical based display system. This graphical based system uses an icon based schematic representation of the system to organize the presentation of the results. The ADSS includes the ability to use monthly or weekly time periods of analysis for the models and it can use monthly historical or stochastically generated inflows.

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A Study of Storage Life Estimation for Delay System in the Fuse of 81mm Illuminating Projectile (81미리 조명탄용 신관 KM84A1E1 지연제의 저장수명 예측 연구)

  • Chang, Il-Ho;Kim, Ji-Hoon;Lee, Woo-Chul;Back, Seung-Jun;Son, Young-Kap
    • Journal of Korean Society for Quality Management
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    • v.40 no.3
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    • pp.270-277
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    • 2012
  • Purpose: In this paper, storage lifetime of delay system in the fuse of 81MM illuminating projectile is estimated. Methods: Accelerated degradation testings of tungsten delay system using both temperature and humidity stresses were performed, and then delay time increase of the systems were analyzed as degradation data based on distribution-based degradation processes. Results: The estimated storage lifetime of detonator is between 11.8 years and 17.6 years with each stress-life relationship. Conclusion: Comparing with field data, storage lifetime of 90% reliability is about 12 years.

A case study on the quality control strengthening in development phase of weapon systems (무기체계 개발단계 품질관리 강화에 관한 사례 연구)

  • Jung, Il Ho;Seo, Sang Won;Jang, Bong Ki
    • Journal of Korean Society for Quality Management
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    • v.45 no.3
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    • pp.349-364
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    • 2017
  • Purpose: The purpose of this study is to analyze quality control strengthening pilot project in development stages of weapon systems which ensures zero-defect. In order to achieve that, we propose collaboration support system between related organizations. Methods: First, we analyze how quality control methods has been developed from reviewing the preliminary study in commercial and defense industry. Then, we suggest improvement plans for quality control in defense industry and propose a pilot study which able to improve the recognized problems. Results: The results of this study ensures the participants in defense industry recognize the importance of quality control and form a consensus by sharing a case study. Finally, we propose the standardized work process by utilizing manual and manpower dispatching. Conclusion: As a result, this study clarifies the scope and role of relevant organizations to achieve the defense quality assurance in the total life cycle(TLC). Also, this paper guides the collaboration system between the relevant organization which differs from the commercial industry currently divided into development-production-quality.