Journal of Korean Society for Quality Management (품질경영학회지)

Korean Society for Quality Management (한국품질경영학회)
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A Masterpiece Development Strategic System for Small/Medium Business

중소/중견기업 명품육성전략체계 연구

  • Shin, Wan Seon (Department of Industrial Engineering, Sung Kyun Kwan University) ;
  • Ahn, Sun Eung (Department of Industrial & Management Engineering, Hanyang University) ;
  • Park, Sang Ho (Department of Industrial Engineering, Sung Kyun Kwan University) ;
  • Jeon, Jong Seon (Department of Industrial & Management Engineering, Hanyang University) ;
  • Lee, Ju Hyun (Department of Industrial & Management Engineering, Hanyang University) ;
  • Kim, Yeong Been (Department of Industrial Engineering, Sung Kyun Kwan University)
  • 신완선 (성균관대학교 산업공학과) ;
  • 안선응 (한양대학교 산업경영공학과) ;
  • 박상호 (성균관대학교 산업공학과) ;
  • 전종선 (한양대학교 산업경영공학과) ;
  • 이주현 (한양대학교 산업경영공학과) ;
  • 김영빈 (성균관대학교 산업공학과)
  • Received : 2015.04.09
  • Accepted : 2015.03.11
  • Published : 2015.06.30
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Abstract

Purpose: The purpose of this paper is to motivate small/medium business challenged masterpiece development and to develop masterpiece strategic system. Methods: Each checklists are developed based on WC300 (World Class 300) and MQI (Masterpiece Quality Index). Correlation between the evaluation items about MQI and WC300 is analyzed. MQI is derived associated with main improvement areas of WC300 through IPA (Importance Performance Analysis). Compliance and ranking are analyzed through HOQ (House Of Quality) using masterpiece quality main factor and limiting factor. Strategy establishment base is secured through improvement derivation and correlation analysis between MQI and GQM 4.0(Global Quality Management 4.0). Results: Detail strategy is derived considering work condition about small/medium business's three kinds of industries (machine, electric and electronic). Conclusion: It is necessary to determine the potential capacity of the current domestic small/medium businesses. Small/medium businesses should be given the opportunity to self identify and manage their strengths and improvement.

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References

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