• International Journal of Quality Innovation
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• v.6 no.3
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• pp.56-69
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• 2005

There have been growing concerns about whether proper measures are in place to ensure the delivery of quality services and the operations in research and educational institutions. This paper describes various quality models and discusses their relevance into the total quality concepts and quality management systems (QMS) in education. It then illustrates how a QMS and the accompanied quality manual be developed in a research and educational institution using the Centre for Enterprise Research Integration (ERI) at The University of the West Indies, Trinidad as a case. Through personal interviews with the $Centre{\square}s$ personnel, views on the operations and determinants of the QMS were acquired. Results showed that the people's resistance to changes, conflicts on academic freedom, and difficulties on measuring performance were the obstacles to QMS implementation. People involvement and proper communication are determinants of QMS implementation. The system also rests on having a tailored quality manual that entails the documentation of processes and procedures for ascertaining the delivery of quality services and operations in the Centre. The development of quality manual is briefly described in the paper.

• International Journal of Quality Innovation
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• v.6 no.2
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• pp.131-146
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• 2005

There have been growing concerns about whether proper measures are in place to ensure the delivery of quality services and the operations in research and educational institutions. This paper describes various quality models and discusses their relevance into the total quality concepts and quality management systems (QMS) in education. It then illustrates how a QMS and the accompanied quality manual be developed in a research and educational institution using the Centre for Enterprise Research Integration (ERI) at The University of the West Indies, Trinidad as a case. Through personal interviews with the Centre's personnel, views on the operations and determinants of the QMS were acquired. Results showed that the people's resistance to changes, conflicts on academic freedom, and difficulties on measuring performance were the obstacles to QMS implementation. People involvement and proper communication are determinants of QMS implementation. The system also rests on having a tailored quality manual that entails the documentation of processes and procedures for ascertaining the delivery of quality services and operations in the Centre. The development of quality manual is briefly described in the paper.

• Proceedings of the Safety Management and Science Conference
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• 2006.04a
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• pp.355-362
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• 2006

This paper is to introduce guidelines for automotive and food quality management system. International standards such as ISO/TS 16949 and ISO 15161 are considered. This study is to discuss particular requirements for the application of ISO 9001 : 2000 for automotive production and relevant service part organization , and guidelines on the application of ISO 9001 : 2000 for the food and drink industry.

• Journal of Korean Society for Quality Management
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• v.25 no.1
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• pp.116-134
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• 1997

The present automated manufacturing environment is very different when the classical statistical process control method based on batch processing were used. Therefore these must be replaced by automated statistical process control method. In this point of view, this paper intends to develop the automated statistical process control method which can be implemented in the present automated manufacturing environment. Specially this study developed the rules to identify the special causes of the manufacturing process in the aspect of the 100 PPM management, and a numerical example is demonstrated to verify the usefulness of these rules.

• Proceedings of the Safety Management and Science Conference
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• 2010.04a
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• pp.525-535
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• 2010

본 연구에서는 신뢰성경영시스템(IEC60300)을 기반으로 반도체 장비개발에서 신뢰성 확보를 위한 신뢰성기능전개의 개발과 적용을 다룬다. 고객의 신뢰성 요구사항에 가중치를 부여하여 설계요구 품질표, 기획 품질표를 실행하고 이를 이용하는 절차를 제시하고 이를 고신뢰성을 요구하는 반도체 장비업체 개발공정에 적용하였다. 제품개발과정에서 신뢰성우위를 갖는 구체적인 전략적 제품개발방안을 제시하였다.

• International conference on construction engineering and project management
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• 2015.10a
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• pp.643-645
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• 2015

This study is designating the scope, in order to establish the information management system of performance assessment for remodeling buildings, to analyze the current status of performance assessment, and to identify technologies and concepts applicable to performance assessment model.

• Journal of the Korea Society for Simulation
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• v.12 no.3
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• pp.69-81
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• 2003

To manage a cluster of distributed server systems, a number of management aspects should be considered in terms of configuration management, fault management, performance management, and user management. System performance monitoring and reporting take an important role for performance and fault management. In this paper, we present distributed system architecture modeling of a performance monitoring and reporting tool. Modeling architecture of four subsystems are introduced: node agent, data collection, performance management & report, and DB schema. The performance-related information collected from distributed servers are categorized into performance counters, event data for system status changes, service quality, and system configuration data. In order to analyze those performance information, we use a number of ways to evaluate data corelation. By using some results from a real site of a company and from simulation of artificial workload, we show the example of performance collection and analysis. Since our report tool detects system fault or node component failure and analyzes performances through resource usage and service quality, we are able to provide information for server load balancing, in short term view, and the cause of system faults and decision for system scale-out and scale-up, in long term view.

• Journal of Korean Society for Quality Management
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• v.42 no.4
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• pp.701-716
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• 2014

Purpose: In the paper, I studied success factors and measures for win-win quality management for boosting corporate competitiveness through the achievement of high quality. Methods: As such, to that end, data of companies' win-win quality management activities and Cooperation performance were gathered. Also, I had a literature review and working staffs'opinions were gathered to develop items related to trade dependence, quality cooperation, and mutual trust and cooperation. To develop the questionnaire, sufficient literature survey was conducted, and advice was sought from experts of manufacturing companies which practice Win-Win Cooperation. Results: Based on these previous researches and analysis by structural equation modeling, among trade dependence factors, overall, other factors except financial dependence and some detailed factors were found to have a relatively significant influence relation. Conclusion: The findings of this study suggest that if individual organizations can construct an effective quality improvement system and positively pursue win-win activities, it will contribute greatly to achieving high quality and improving financial performance. However, given the time and regional limits of this study, more in-depth studies need to be conducted on measures for boosting quality competitiveness through Win-Win Cooperation.

• Journal of Korean Society for Quality Management
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• v.8 no.2
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• pp.45-58
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• 1980

The relationship between the subcontractor and the subcontractor in current industries, especially in the machine manufacturing industry, should be developed to the "Efficient Q-C-D System" in which the three elements of consideration-Quality, Cost and Delivery condition, are in a state of equillibrium. From this point of view the two parts of a subcontract must cooperate in the whole activity: ranging from the initial products planning, through the manufacturing process, to the final usage by customers. In this report, we tried to present Korean machine manufacturing industry with the model of management system of subcontracts in order that machine manufacturers may assure the quality, reduce the production cost and enhance the productivity with the model.

• Proceedings of the Korean Institute of Building Construction Conference
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• 2023.11a
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• pp.253-254
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• 2023

We this study investiged the level of perception such as construction quality-related systems according to the subject of construction work. The results of the recognition moisture survey showed a high response rate in the order of construction companies and supervisors. The result of the system's level of understanding was low at 3.6 points for the orderer and contractor. In addition, in recognition of the effectiveness of the quality management system, the contractor showed a somewhat negative perception than other targets.