• 제목/요약/키워드: Quality System Management

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Assessing Indonesian Construction Regulations on Quality and Performance

  • Willar, Debby;Rumbayan, Rilya;Manueke, Selfy;Mandagi, Robert
    • 국제학술발표논문집
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    • The 6th International Conference on Construction Engineering and Project Management
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    • pp.481-485
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    • 2015
  • Indonesian construction companies are currently facing high competition both among themselves and with global construction companies. In order to address this issue, the Government of Indonesia has enacted specific regulations and policies relating to the development and implementation of quality management systems (QMSs) ISO 9001 based in construction, acknowledging that the consistency of construction project quality requires a formal quality system as a guarantee to raise quality standards at all project stages. The research has been undertaken to examine the effectiveness of the regulations and policies against several key performance indicators (KPIs) of the ISO 9001 Indonesian construction companies. A comprehensive review of the relevant regulations and policies together with interviews with the Government and National Construction Services Development Board recommend possible additional guidelines and supporting quality system, which intends to measure contractors' project output against defined standards as well as to assess their performance among other similar service providers. The outcomes of the research contribute to the development of the Indonesian own construction industry quality measurement and assessment system.

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A Prototyping Framework of the Documentation Retrieval System for Enhancing Software Development Quality

  • Chang, Wen-Kui;Wang, Tzu-Po
    • International Journal of Quality Innovation
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    • 제2권2호
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    • pp.93-100
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    • 2001
  • This paper illustrates a prototyping framework of the documentation-standards retrieval system via the data mining approach for enhancing software development quality. We first present an approach for designing a retrieval algorithm based on data mining, with the three basic technologies of machine learning, statistics and database management, applied to this system to speed up the searching time and increase the fitness. This approach derives from the observation that data mining can discover unsuspected relationships among elements in large databases. This observation suggests that data mining can be used to elicit new knowledge about the design of a subject system and that it can be applied to large legacy systems for efficiency. Finally, software development quality will be improved at the same time when the project managers retrieving for the documentation standards.

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시험유역의 운영을 통한 하천관리시스템의 개발 (Development of River Management System with Operation of an Experimental Watershed)

  • 김상호;최흥식;이을래
    • 한국습지학회지
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    • 제8권1호
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    • pp.59-71
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    • 2006
  • 본 연구에서는 하천흐름에 대한 물리적인 특성을 반영한 수질해석을 실시할 수 있는 하천관리시스템을 개발하였다. 횡성댐 상류 계천유역에 시험유역을 선정하여 수문관측과 수질관측을 실시할 수 있는 체계를 구축하였으며, 현재까지 지속적인 관측을 통해 자료를 축적하고 있다. 대상구간에 대한 수리해석모형과 수질해석모형을 구축하고, 과거 홍수사상과 수질관측자료들을 이용하여 모형의 보정과 검증을 실시하였다. 대상구간에 ArcView를 이용한 GUI를 구축함으로써 횡성호의 수질감시 및 수질관리를 보다 효율적으로 수행할 수 있을 것이다.

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의사결정지원기법을 이용한 농촌유역 수질관리모형의 개발 (Development of Water Quality Management Model for Rural Area Using Decision Support System)

  • 양영민;권순국
    • 한국농공학회:학술대회논문집
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    • 한국농공학회 1999년도 Proceedings of the 1999 Annual Conference The Korean Society of Agricutural Engineers
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    • pp.783-788
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    • 1999
  • In this study, a decision support system (DSS) was developed to calculate optimal wastetreatment cost, treatment level and treatment quantity of various pollutants for applying for in rural basin. The DSS includes a gegraphic informatino system (GIS), relational database system (RDBS), water quality models(Loading function , WASP5), watershed pollution load calculation module(SPLC), optimal water quality management plan to satisfy the water quality regulations. The system can be modified by user to trace the optimal condition for decision. The effort was conducted to apply the developed DSS to select the for optimal water quality management plan small rural basin called Kwanri Stream.

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국가공간정보통합체계 품질관리시스템 구축을 위한 BPR 수립 (The Establishment of BPR for National Spatial Data Infrastructure Quality Management System)

  • 윤준희
    • 대한공간정보학회지
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    • 제22권4호
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    • pp.81-89
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    • 2014
  • 우리나라는 공공기관과 지방 자치단체에서 생산된 국가 공간정보를 통합관리하고 공동 활용하기 위한 목적으로 국가공간정보통합체계를 구축하였다. 다른 기관에서 구축된 정보가 국가 차원에서 통합 관리됨에 따라 통합된 국가공간정보의 체계적인 품질관리 필요성이 제기되고 있다. 본 논문에서는 국가공간정보통합체계의 품질관리시스템 구축을 위한 업무 프로세스 재설계(BPR: Business Process Reengineering) 수립을 다룬다. 품질관리 업무를 품질관리 대상정의, 품질측정, 평가 및 분석, 품질개선 프로세스로 정의하고, 각 프로세스 별 활동(Activity)을 설계한다. 품질관리 업무를 수행하기 위해서는 오류여부를 판단하기 위한 업무적 규칙(BR: Business Rule)이 필요하다. 본 논문에서는 기본공간정보 중 법정동, 철도경계, 철도중심, 도로경계, 도로중심, 그리고 건물 등 6개에 대하여 BR을 도출한다. 다른 공간정보에 대한 BR은 본 논문에서 제시된 도출 방법을 사용하여 만들어 질 수 있을 것이다. 본 논문에서 수립된 BPR과 도출된 BR을 기반으로 향후 국가공간정보체계 품질관리 시스템을 구축할 수 있을 것으로 사료된다.

공분산구조모델을 이용한 건설현장 품질경영 요인 분석 (A Study of Domestic Construction Quality Management Factor Analysis using Covariance Structure Model)

  • 구일섭;김태성;임남규
    • 대한안전경영과학회:학술대회논문집
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    • 대한안전경영과학회 2005년도 춘계학술대회
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    • pp.467-475
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    • 2005
  • This research has been conducted in order to assess the effects on quality management factor of the construction sites. 30 companies abiding by the 'construction industry law' and 32 companies abiding by the 'housing construction promotion law' have been researched in areas of quality-management environment, quality-management understanding, quality-management education on construction field, quality-system and quality-improvement. This construction quality factors are to realized the anticipated results not only quality level's increasing, but also company's confidence, competitiveness. We were able to obtain participations of 62 questionnaire, and derived statistics by means of SPSS/PC version 10.0. In this study, we find the bottleneck factor for promotion and upgrade quality management factor of the construction sites and suggest a way out of difficulties.

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기상정보시스템 품질요인이 이용자 만족과 사업성과에 미치는 영향 (The Effect of Weather Information System'Quality Factor on User Satisfaction and Business Performance)

  • 송광석;김규환;유한주
    • 품질경영학회지
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    • 제45권1호
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    • pp.93-116
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    • 2017
  • Purpose: The purpose of this study is to suggest a key quality factor affecting user satisfaction based on quality attribute of weather information system and additionally, a managerial implication for activating weather information service market by analyzing causal relevance between weather information system and business performance. Methods: As its method, a causal relevance of quality factor of weather information system affecting satisfaction and business performance was analyzed by using structural equation model. An enterprise utilized in analysis sample performed a survey by targeting 186 distribution/logistics and general manufacturing company. Results: It was revealed that information, service quality of weather information system exerted a significant influence on user satisfaction and it did not take a significant influence on business performance in terms of quality of information, system and service. A significant relevance between user satisfaction and business performance was strong supported. Finally, it was revealed that utilization level of weather information system had a moderating effect on business performance. Conclusion: Domestic weather information system mainly focused on information utilization based weather information system and additional service level utilizing weather information is very low in practical terms. Therefore, in order to expand domestic weather related service market, systematic market expansion strategy of providing corporate customized service and case enlargement would be required.

제품개발과 품질경영 통합 역량이 무기체계 국산화 성공에 미치는 영향에 관한 연구 (A Study on the Influence of the Integration Capability of Product Development and Quality Management upon the Success of the Localization of Weapon System)

  • 승창균;양해술
    • 디지털융복합연구
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    • 제10권9호
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    • pp.89-100
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    • 2012
  • 본 연구는 제품개발과 품질경영의 통합이 무기체계 국산화의 성공에 어떤 관계를 갖고 있는지 110개 체계방산 대기업 및 체계방산 대기업의 협력업체 그리고 일반 방산협력업체를 대상으로 실증적으로 분석한 결과 다음과 같은 결과를 도출하였다. 품질경영역량요소인 인적자원개발역량, 조직역량 그리고 프로세스역량과 연구개발역량 요소인 인적자원역량, 기술축적역량, 내외부와의 협업역량은 모두 무기체계 국산화 성공의 원가는 물론 시간과 품질 등 모든 요인에 유의한 것으로 나타났다. 이러한 연구결과는 무기체계 핵심부품 국산화 뿐 아니라 일반기업의 신제품개발 활동에 있어서도 품질경영과 신제품개발을 통합할 때 지속가능한 경쟁우위를 확보할 수 있음을 시사하고 있다.

A Study of General Reducing Criteria of Customer -Oriented Perceived Gap for Hotel Service Quality

  • Chen, Ching-Piao;Deng, Wei-Jaw;Chung, Yi-Chan;Tsai, Chih-Hung
    • International Journal of Quality Innovation
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    • 제9권1호
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    • pp.113-133
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    • 2008
  • In recent years, speedy development of Taiwan's hotel industry intensifies market competition, customers' demands on hotel services quality also increase with the increase of their consumption consciousness, and their demands on hotel types diversify, therefore hotel industry should concern on their unique management services quality brought by their different hotel types. The current designed service system or service transmission process may fail to meet customers' demands owing to emphasizing degree gap in service quality. What is worse, it is difficult for hotel industry to actualize complete customer segregation and to provide customized services, therefore comprehensive understanding of customers' demands on the service quality of different types hotels would contribute to operating management improvement of Taiwan hotel industry. This paper divides Taiwan hotels into three types: international tourism commercial type, holiday type and motel, the general hotels. It studies the emphasize degree gap in service quality between the industry and the customers. Data analysis shows that service quality gap (perceived gap) of hotels of different types exists in several quality aspects; what's more, the perceived gaps, service quality aspects, and its items of different types of hotel are also different. After an integrated analysis, this paper puts forward a general and customer-oriented quality item suitable for hotel industry to shorten the perceived gap of service quality, so that the hotel industry could design a service system and service transfer system, which could meet most lodging customers' demands in the context of pluralized customer sources.

국내 경영혁신 활동의 핵심 성공요인 문헌 연구 - 6시그마, TQM, 린 6시그마, ERP, TPM, BPR, Project Management, System Engineering 중심으로 - (Literature Review of Key Success Factors of Management Innovation Actions in Domestic - Focused on Six Sigma, TQM, Lean Six Sigma, ERP, TPM, BPR, Project Management, System Engineering -)

  • 문제옥;윤성필
    • 품질경영학회지
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    • 제44권3호
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    • pp.639-648
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    • 2016
  • Purpose: Existing precedent studies include success factors of individual management innovation activities constantly. However, those studies have limitations about the common key success factors of individual management innovation activities. Methods: For this study, we investigate the key success factors using literature research of the most typical management innovation activities adopted and implemented by many companies in Korea, such as 6sigma, TQM, Lean 6sigma, ERP, TPM, BPR, Project Management, System Engineering. Factors emerging repeatedly was combined into common factors and inherent factors that are necessary for the success of individual management innovation activities are designated to essential factors. Results: 'Essential factors for Six Sigma' consist of 5 items. Black belt operating system, personnel management system linkage, the correct management of the data, perform improvement projects associated with financial performance financial result, linked to financial performance improvement project, project progress management. 'Essential factors of TQM' are arranged 4 items. Quality team's independence and role, goal-setting, Quality Information System, corporate's philosophy of quality first. 'Essential factors of Lean Six Sigma' are the selection of value stream which is based on the customer needs and the value creation and identify the project based on the selected value in the company. 'Essential factors of ERP' are investigated 6 items. Ongoing system maintenance and upgrades, the measurement and support of user satisfaction, the operating systems and the policies for the maintenance, IT infrastructure, change adaption condition monitoring, focusing on improving business performance. 'Essential factors for TPM' are arranged 4 items. Motivated and energetic Bottom-Up, CEO's recognition of the importance facility management, long-term perspective of necessity and ongoing patience. 'Essential factors for BPR' are the pursuit of change process and the staff's sense of crisis management. 'Essential factors for Project Management' are the strategy that reduce the risk management skills through risk management and the understanding and organized management for the project participant's needs. 'Essential factors for System Engineering' consist of 2 items. The first is the design for the best balanced system with pre-analysis about the compromise the cost, schedule and the performance. The second is the analysis of large problem into small problems which can solved. We have found the solution considering components of the interface through the systematic perspective. Conclusion: Common factors and essential factors presented in this study will properly help to introduce the individual management innovation activities for the each business sector and implement management innovation. After this study, new literature research that reflect new studies should accomplish steadily.