• 제목/요약/키워드: Quality Process

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국가공간정보통합체계 품질관리시스템 구축을 위한 BPR 수립 (The Establishment of BPR for National Spatial Data Infrastructure Quality Management System)

  • 윤준희
    • 대한공간정보학회지
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    • 제22권4호
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    • pp.81-89
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    • 2014
  • 우리나라는 공공기관과 지방 자치단체에서 생산된 국가 공간정보를 통합관리하고 공동 활용하기 위한 목적으로 국가공간정보통합체계를 구축하였다. 다른 기관에서 구축된 정보가 국가 차원에서 통합 관리됨에 따라 통합된 국가공간정보의 체계적인 품질관리 필요성이 제기되고 있다. 본 논문에서는 국가공간정보통합체계의 품질관리시스템 구축을 위한 업무 프로세스 재설계(BPR: Business Process Reengineering) 수립을 다룬다. 품질관리 업무를 품질관리 대상정의, 품질측정, 평가 및 분석, 품질개선 프로세스로 정의하고, 각 프로세스 별 활동(Activity)을 설계한다. 품질관리 업무를 수행하기 위해서는 오류여부를 판단하기 위한 업무적 규칙(BR: Business Rule)이 필요하다. 본 논문에서는 기본공간정보 중 법정동, 철도경계, 철도중심, 도로경계, 도로중심, 그리고 건물 등 6개에 대하여 BR을 도출한다. 다른 공간정보에 대한 BR은 본 논문에서 제시된 도출 방법을 사용하여 만들어 질 수 있을 것이다. 본 논문에서 수립된 BPR과 도출된 BR을 기반으로 향후 국가공간정보체계 품질관리 시스템을 구축할 수 있을 것으로 사료된다.

품질경영 실행방식 요인과 성과 간 관계에 대한 JIT와 인력관리의 조절 효과 (Moderate Effect of JIT and Workforce Management on Infra and Process Factor in Quality Management Practices)

  • 박정수;장덕신;김수욱
    • 경영과학
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    • 제27권3호
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    • pp.99-115
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    • 2010
  • We classified quality management practices of manufacturing companies into 'Infra' factor and 'Process' factor which were introduced based on existing literatures and previous studies related to quality management. It was our first objective to confirm its conformance in Korean manufacturing industry, and to examine the two factors effect positively on production performance. Moreover, we tried to examine whether JIT and workforce management have an moderate effect on 'Infra and Process factors-performance' relationship, using moderate regression. As the result of empirical study on nationwide manufacturing companies, we had the results that the classification between Infra factor and Process factor in quality management practices was valid in Korean manufacturing companies, and that the two factors gave performances positive effect. Moreover, our secondary analysis showed that JIT had an positive moderate effect on the Infra factor while workforce management on the Process factor. With these results, we have an interpretation that manufacturing companies which aim to enhance short term performances have to concentrate their effort and investment on Process factor and, on the other hand, ones which aims to improve long term performances on Infra factor.

생명주기 기반 교육용 콘텐츠 질 관리 (Quality Control of the Educational Contents based on Life Cycle)

  • 임재현;김치수
    • 정보교육학회논문지
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    • 제11권4호
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    • pp.483-495
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    • 2007
  • 교육용 콘텐츠의 질 관리 방안을 정립하기 위해 본 논문은 교육용 콘텐츠의 질 관리 대상이 되는 콘텐츠 범위를 수립하고 소프트웨어의 생명주기와 기존의 콘텐츠 생명주기를 분석한 후, 현재 상황에 적합한 생명주기를 정의하고 단계 별 질 관리 절차를 제시하여 콘텐츠의 개발과 활용을 지원하도록 하였다. 교육용 콘텐츠가 생성되고 소멸하기까지의 모든 과정을 생명주기로 정의하였으며 개발과정은 기획, 설계, 제작단계로 구분하고, 활용과정은 평가, 유통, 관리단계로 구분하여 질 관리 지침을 수립하고 제공하여 콘텐츠를 개발하는 개발자와 개발의 진행을 지원하는 관리자 모두에게 적용할 수 있는 모델을 개발 하였다.

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원통형 이차전지의 저항용접 품질 향상을 위한 공정 최적화 (Process Optimization for Improving Resistance Welding Quality of Cylindrical Secondary Battery)

  • 정지선;박순서;김지호;권혁무;홍성훈;이민구
    • 품질경영학회지
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    • 제48권1호
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    • pp.69-86
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    • 2020
  • Purpose: This study aims to determine the optimal conditions for the spot welding process that mechanically connects the case of a cylindrical secondary battery and the negative tab. Methods: We use 33 factorial design to derive the optimal conditions for the spot welding process. The pulling strength, the cross-sectional area of nugget, and the shock test life are selected as response variables, which can represent the resistance welding quality. The input variables are selected as the welding time, welding voltage, and pressure, which are the controllable factors in the spot welding process. Results: The main effects of welding time and welding voltage and the interaction effect of welding time and welding voltage are significant. Conclusion: The optimal conditions for the spot welding process to mechanically join the negative electrode tab of the cylindrical secondary battery and the battery case are developed. The result shows that the pulling strength is increased by 44% compared to before improvement under optimal conditions.

Embedded SW의 품질 측정 프로세스 관리 방법에 관한 연구 (Quality Measurement Process Management Using Defect Data of Embedded SW)

  • 박복남
    • 한국IT서비스학회:학술대회논문집
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    • 한국IT서비스학회 2003년도 추계학술대회
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    • pp.713-721
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    • 2003
  • Embedded 소프트웨어의 품길 측정 프로세스 관리는 Embedded 시스템의 적시성과 품질 만족을 위해서도 필요하다. 그러나, Embedded 소프트웨어의 결함에 대하여 사전 분석하거나 예측 없이 개발 프로세스 상에서 결함을 관리하는 것은 위험이 따른다. 본 연구에서는 Embedded 소프트웨어에서 품질 측정 프로세스 관리를 위해 소프트웨어의 정량적 속성 중에 가장 중요한 요소 중에 하나인 결함을 중심으로 본 연구가 진행되었다. Embedded 소프트웨어에 가장 적합한 프로세스를 정의하고 개선하고자 하는 과정에서, 프로세스 관리를 효과적으로 수행하기 위해 Embedded 소프트웨어의 특성과 결함 특성을 이해하고, 이를 근간으로 결함 속성을 정의하고 결함을 통한 품질 측정 프로세스 관리를 할 수 있도록, 결함 데이터를 이용하여 프로세스를 관리하는데 기여하고자 한다. 따라서, 본 연구에서는 결함 데이터 분석을 위해 필요한 속성을 파악하고, 테스트 단계를 중심으로 결함 데이터의 활용과 결함데이터를 이용한 프로세스 관리 방법을 제안하여, 이를 통해 Embedded 소프트웨어 프로세스를 관리하는 분들에게 효과적인 활용이 될 수 있도록 한다.

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정수처리에서 미량유해물질 제거를 위한 Peroxone 공정의 적용성 및 경제성 평가 (Evaluation of Applicability and Economical Efficiency of Peroxone Process for Removal of Micropollutants in Drinking Water Treatment)

  • 손희종;김상구;염훈식;최진택
    • 한국환경과학회지
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    • 제22권7호
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    • pp.905-913
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    • 2013
  • We compared the applicability and economical efficiency of peroxone process with those of ozone process in the existing water treatment plant on downstream of Nakdong River. After comparing the peroxone process for removing geosmin with the ozone process in lab scale test, peroxone process showed much higher removal efficiency than the ozone process at the same ozone dosage. Proper range of $H_2O_2/O_3$ ratio were 0.5~1.0 and the half-life of geosmin was about 5.5~6.8 min when the $H_2O_2/O_3$ ratio was set to 0.5 during 1~2 mg/L of ozone dosage. Peroxone process could reduce the ozone dosage about 50 to maximum 30% for the same geosmin removal efficiency compared to the ozone process in the pilot scale test. In case of 1,4-dioxane treatment, peroxone process could have 3~4 times higher efficiency than ozone process at the same ozone dosage. The results of estimating the economical efficiency of ozone and peroxone process for treating geosmin and 1,4-dioxane by using pilot scale test, in case of the removal target was set to 85% for these two materials, the cost of peroxane process could be reduced about 1.5 times compared to ozone process, and in the same production cost peroxone process could have 2~3 times higher removal efficiency than ozone process. The removal efficiency by peroxone process showed a large difference depending on the physicochemical characteristics of target materials and raw water, therefore detailed examination should be carried out before appling peroxone process.

미니밀 공정의 회귀식 모델링에 의한 제품품질향상에 관한 연구 (A Study on Product Quality Improvement by Regression Modeling of Mini-Mill Process)

  • 이명학;하성도
    • 산업공학
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    • 제12권1호
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    • pp.150-157
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    • 1999
  • Mini-Mill process has been recently in operation at Pohang steel company, which enables more flexible steel coil production on customer demands. The effects of process parameters in Mini-Mill process need to be analyzed not only to make the process stable but also to improve product quality. This work aims to develop a regression model of Mini-Mill process using accumulated product data such that the process parameter effects on product tensile strength may be analyzed. The analysis shows that tensile strength is influenced mainly by the amount of components such as carbon, manganese, silicon, and sulfur. The effect of temperature is shown to be small. It is concluded that control of the components is much more responsible for both meeting the target and reducing the variation of the product tensile strength. Heat treatment is more useful in compensating tensile strength variations due to thickness differences and improving workability and other quality characteristics. More work is necessary for establishing regression expressions of the process that is reliable and accurate enough to dispense with the off-line inspection of the product tensile strength.

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흐름생산시스템에서 품질향상을 위한 실험 계획 설계 -이산화망간-리튬 전지의 품질 향상을 중심으로 (A Study on the Design of Experiment Planning for Quality Improvement in Flow Shop Manufacturing System)

  • 박해천;홍남표
    • 산업경영시스템학회지
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    • 제24권63호
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    • pp.101-110
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    • 2001
  • This study is concern with the design of experiment planning for quality improvement in flow shop manufacturing system. In this study, the procedure of two stage experiment planning are proposed and applied to the manufacturing process of Li/$MnO_2$ batteries. The result of in this paper is that, compared with the current process conditions, 52% of the insulation inspection process, 81.6% of the first premier discharge process, 98.5% of the second premier discharge process, 84.7% of O.C.V./C.C.V. process, and 86.2% of voltage inspection process are decreased. After a given period of time, the life of the batteries extends to 75 hours, which means the 15% improvement in capacity. In case that the proposed methods are applied to the process Improvements of the flow shop manufacturing system, the much effected in experimental cost- saving and quality improvement.

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A Test of the Underlying Processes of the Price-Induced Quality Perception

  • Suk, Kwan-Ho
    • 마케팅과학연구
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    • 제18권2호
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    • pp.47-64
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    • 2008
  • It is well known that consumer's quality perception is strongly affected by price. Higher priced products tend to be perceived to have better quality than lower priced products although the objective product quality is the same. However, it is less known the process through which quality perception is affected by price cues. The existing literature suggests three potential hypotheses (i.e., the selectiveprocessing hypothesis, the selective interpretation hypothesis, and the representativeness heuristic hypothesis) that explain the underlying processes of the price-induced quality perception. The current research tests among the three competing hypotheses and also examines the role of consumer knowledge as a moderating factor. An experiment was conducted to test the moderating role of the knowledge in the price-quality relationship and to investigate the underlying process. The results indicate that theinfluence of price on perceived quality differs between novices and experts. Expert consumers' quality perception is not significantly influenced by price and this finding is consistent with the extant literature. On the other hand, novice consumers' quality perception is affected by price and the tests on the underlying process support for the representativeness heuristic hypothesis. Novice consumers assess that a high-priced brand should have good product quality due to the belief that high (low) price brands represent better (worse) brand quality and such a representativeness heuristic occurs without involving selective attention or selective interpretation price-consistent information.

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CRM에서 고객정보관리 활동의 매개적 역할에 관한 연구 (A Study on the Mediating Role of the Customer Information Management Process in the CRM)

  • 이상곤;윤여중
    • Journal of Information Technology Applications and Management
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    • 제14권1호
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    • pp.161-178
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    • 2007
  • Nowadays, Customer Relationship Management (CRM) has been a competitive edge of many companies. It is critical for companies to get and maintain profitable customers. For the purpose of sustaining this competitive edge, companies should manage the Customer Information (CI) more effectively The major goais of this research are 1) to identify the activities of the Customer Information Management (CIM) and the factors influencing on the CIM, 2) to show the relationship between the proficiency of the CIM and the CI Quality, and 3) to verify the mediating effects of the proficiency of the CIM Process between the influencing factors and the CI Quality. An empirical study was undertaken to test the hypotheses with data from 65 companies. Multiple regression analysis and ANOVA were employed to test the hypotheses. We found that 1) there are 6 activities in the CIM process and 5 factors affecting the CIM, 2) the proficiency of the CIM process is closely related to the CI Quality, and 3) the proficiency of the CIM process plays the mediator between the influencing factors and the CI Quality.

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