• 품질경영학회지
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• 제32권3호
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• pp.126-140
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• 2004

The AS 9100 aerospace standard has become the aerospace quality management system standard agreed to, instead of ISO 9001 and MIL-Q-9858A by international aerospace manufacturing companies. In this paper correlative requirements of each of the standards are compared and analyzed. Then the evolutionary concept and its direction is proposed as a guide to participate in the preparation and establishment of current aerospace quality management systems. This study is applicable to the future as well as present aerospace manufacturing activities throughout the world.

• 품질경영학회지
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• 제38권1호
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• pp.101-107
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• 2010

In 2008, a review was made to analyze the effect of the certification of ISO 9001 quality management system in the almost same methods used for a similar review in 2001. Based on the two reviews, this research is to compare and contrast the changes made in between. The results show that the overall satisfaction for the certification has increased over 7 years, along with other beneficial changes, such as decreased cost and increased productivity. However, there has been no significant change in the establishment of the quality management system and in the level of customer satisfaction. ISO 9001 quality management system construction appears which effects variously on the all enterprises management, therefore this is very important strategy for preparing the keen enterprises competition.

• 대한안전경영과학회지
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• 제12권3호
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• pp.231-235
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• 2010

Recently, according to the total quality management environment, the necessity of the systematic administration about the quality information is gradually enlarged as to vehicle related company. Accordingly, related companies require the operation of the information management system matched with the quality administration task level. And through the storage and share of the efficient quality information, they try to solve the customer claim about the quality and prevent the quality problem recurrence of product. This research suggests the standard business process of the auto part supplier for the efficient management of the quality information and the quick correspondence of the quality problem. In addition, by building and managing the quality information management system will be able to expect the more efficient quality management and the product reliability insurance.

• 한국품질경영학회:학술대회논문집
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• 한국품질경영학회 2006년도 추계 학술대회
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• pp.73-78
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• 2006

In Modern Industrial Society, Service industry are became more important and larger. It is necessary in Serve industry that Service Quality system(SQS) which is as like Total Quality Management system. In this appaer, we propose Service Quality System Model which is compose Monitoring-Analysis-Validate-Improve-Control(MAVIC). Specially Monitoring-Analysis are measured and analysis by using SERVQUAL model.

• 한국건설관리학회:학술대회논문집
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• 한국건설관리학회 2004년도 제5회 정기학술발표대회 논문집
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• pp.414-418
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• 2004

국내 풀질시스템은 부실공사를 예방하기 위한 하나의 수단으로 출발하여 현재는 공공 건설공사를 수주하기 위해서 필수적으로 갖추어야 할 시스템으로 인식되어 왔다 이에 따라 상당수의 건설업체들이 ISO 품질경영시스템의 인증을 취득하였고 이를 기반으로 건설공사를 관리하고 있다. 그러나 이제는 공공 건설공사 입찰에 참여하는 대부분의 건설업체들이 ISO 인증을 취득하였으므로 ISO 인증은 더 이상 공공 건설공사에서 건설업체들이 수주경쟁의 우위를 점유할 수 있는 도구가 되지 못하고 있는 실정이고 이러한 과정에서 몇몇 건설업체들은 과다한 인증비용과 품질경영시스템의 구축 및 유지관리 비용을 감당하기 어려워 인증을 반납하고 있는 실정이다. 그렇기 때문에 이 시점에서 건설업체들이 생각해보아야 할 문제는 더 이상의 수주 경쟁의 무기가 되지 못하고 투자의 비용만 증가하고 있는 ISO 품질경영시스템의 효과에 대한 평가가 필요하다. 이를 위해 ISO 품질경영시스템에 대한 성과측정과 관련한 연구룰 통해 품질경영시스템의 성과측정을 위한 지표를 제시하고자 한다.

• 한국품질경영학회:학술대회논문집
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• 한국품질경영학회 2006년도 추계 학술대회
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• pp.366-371
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• 2006

Organizations worldwide make efforts to develop their management systems for business functions. The representatives of management systems include quality management system (QMS), environmental management system (EMS) and occupational health and safety management system (OHSMS). Implementing EMS and/or OHSMS in addition to QMS often requires integration of separate management systems in alignment with the organization's strategies and goals. Through the questionnaire survey on Korean marine equipment enterprises, this paper deals with the operational practices of management systems and analyzes perceptions about integrated management system (IMS). We found out the degree of perception is not sufficient enough to prepare background for IMS in Korean marine equipment enterprises. The results contribute to well understanding and successfully implementing IMS.

• 한국정보처리학회논문지
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• 제4권8호
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• pp.1995-2006
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• 1997

소프트웨어의 무형성, 비가시성으로 인해 체계적인 품질관리를 실시하는데 어려움이 있으나 구성관리를 통해 소프트웨어를 하드웨어 생산과 같이 일괄적인 품질관리의 시도와 함께 소프트웨어 품질관리 표준요강을 제정하여 이 표준지침에 따라 소프트웨어의 품질을 관리함으로써 효율적인 품질관리를 실시하고 있다. 본 연구에서는 오류의 입력감소 및 조기발견이라는 기본 방침하에 이러한 품질관리활동을 지원하기 위한 소프트웨어 품질관리 지원시스템을 개발하려는 시도로서 소프트웨어 품질관리 시스템을 장해관리 지원기능을 중심으로 살펴보고 장해관리 지원기능을 보조할 수 있는 각종 시각적인 출력 요소들을 정리하였다. 또한, 이러한 소프트웨어 품질관리 시스템을 구축하게 된 배경을 살펴봄으로써 품질관리 표준화에 따르는 문제점 및 기존의 품질관리 도구에서 제기되는 문제점을 고려하여 시스템 구축을 위한 과제와 그 대책을 수립하였으며 끝으로 장해관리 지원기능을 이용했을 때의 효과를 기술하였다.

• 대한안전경영과학회:학술대회논문집
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• 대한안전경영과학회 2006년도 춘계공동학술대회
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• pp.525-544
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• 2006

This paper is to introduce guidelines for project quality management system. International standards such as ISO 10006, IEC 62198, ISO/IEC TR 16326 and ISO 15188 are considered. This study is to discuss guidelines for quality management in projects, and application guidelines for project risk management, and guide for the application of ISO/IEC 12207 to software project management, and project management guidelines for terminology standardization.

• Journal of Nutrition and Health
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• 제38권2호
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• pp.180-189
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• 2005

The purposes of this study were 1) to analyze the effect of the ERP quality (system quality, information quality, service quality) on the performance (end user satisfaction, user's performance, system utilization) of business, 2) to conduct the causal-effect analysis between outcome variables (user's satisfaction, user's performance, system utilization) of ERP in the contract foodservice management company. The questionnaires were distributed to 260 end users (dietitians, foodservice management managers) in charge of managing the institutional foodservice such as the office (government agencies, factories), schools (universities, middle and high school) and hospitals which were managed by contract foodservice management company 'C' in Seoul and Kyunggi. The surveys were performed from July 26, 2004 to July 30. 2004. Two hundred and fifty (250) questionnaires were responded (response rate: 96.2%). The statistical analysis was conducted using SPSS Win (11.5). And the descriptive analysis, factor analysis, reliability test, pearson correlation, simple and multiple regression analysis were performed. The results showed that among the 3 factors (system quality, information quality, service quality), the system quality and information quality were proved to have an effect on the user's satisfaction and user's performance significantly (p < .05). The influence of ERP quality (system quality, information quality, service quality) on system utilization were testified to be statistically significant (p < .05). The user's performance were affected significantly by system utilization (p < 0.001) and end user's satisfaction (p < 0.001). As a conclusion, to improve user satisfaction, which is the ultimate performance variable of an ERP system, high quality of an ERP system is the pre-requisite. And the user satisfaction and performance of business would be higher with the better quality ERP system. When constructing ERP system for the contract foodservice management company, we should improve system utilization and user satisfaction altogether so that user's performance could be ultimately enhanced and we should make efforts to enhance the quality level of ERP. (Korean J Nutrition 38(2): 180～189, 2005)

• 품질경영학회지
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• 제29권1호
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• pp.140-159
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• 2001

The purpose of this study is to analyse the effectiveness of Quality Leadership on the Business Performance through Quality System for Manufacturing Companies in the North-east China, and research into the model of Quality Leadership is related with the Business Performance. A new questionnaire of QM based on Conti's Quality System thesis, was developed and tested. A statistical analysis of data was collected from Manufacturing Firms in the North-east China. As a result, Quality Leadership is the important drivers of Total Quality Management, and is related with the Quality System. Then, the Quality System is directly related with process, and process is also related with the Product Quality and the Business Performance. Of course, the Product Quality is directly related with the Business Performance in the end.