• 품질경영학회지
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• 제22권3호
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• pp.1-15
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• 1994

Korean QM movement is initiated by Government from 1992 as a new industrial promotion policy instead of past Japanese style TQC movement. There has been much confusions among Korean QM, TQC, and western quality management or TQM. This paper presents the domain and the characteristics of QM to distinguish it from past TQC propulsion.

• International Journal of Quality Innovation
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• 제1권1호
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• pp.1-7
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• 2000

First of all, this paper deals with the past and present situations of quality management(QM) in Korea to show where the Korean industry stands in terms of QM movements. Next, this paper describes what the future desirable directions are for good and sound QM movements.

• 한국의료질향상학회지
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• 제5권2호
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• pp.238-256
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• 1998

Background : There have been many studies and efforts about quality management in health services, but these were not focused on the thinking ability of the personnel. In this study, We planned to define the relationship between Quality Management(QM) and thinking skill, and analyzed critical thinking skill and problem solving ability of the nurses for QM in healthcare. Methods : We surveyed 260 nurses in 3 hospitals by using questionnaires about thinking skills and QM from November 18 to 28, 1998. The response rate was 76.9%. We described and analyzed the data by descriptive statistics, t-test, ANOVA, Pearson correlation, and non-parametric Friedman test using SPSS Win 7.5. Results : This study revealed that 1) understanding level of QM concepts was very low and insufficient, 2) willingness to practice QM in healthcare was relatively high and affirmative, but the positive attitude taking part in the program of QM is very low(4.5%), 3) even though the necessity of QM was recognized, actual application of critical thinking skills and problem solving abilities is lacking, 4) the production of idea for QM was the most insufficient, and so the next of the problem solving process(QA cycle) was the same. Conclusion : Based on the above results, we can conclude that understanding the concepts of QM is very important to solve problems about QM in healthcare. For development of thinking skill to promote critical problem solving ability for QM in healthcare, it is necessary to improve curriculum of nursing education and teaching-learning methods of QM strategy and technique.

• 디지털산업정보학회논문지
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• 제9권3호
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• pp.195-209
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• 2013

Purpose of this study is to empirically consider relation between QM activity factor and management result. For this, following 6 major variables of QM activity were established as independent variable; CEO's leadership, communication, process control, standardization, full participation and education/training while satisfaction of members and improvement of quality were established as dependent variable. And, a model was set up and hypothesis verification was conducted on the basis of data collected through questionnaires. The results are summarized as follows; First, QM factors which influenced satisfaction of members in management result were CEO's leadership, communication, process control, full participation and education/training but 'standardization' factor was not statistically significant. Second, QM factors which influenced improvement of quality in management result were CEO's leadership, communication, standardization, full participation and education/training but 'process control' factor was not statistically significant. Third, among main factors of QM activity, the factor which preferentially influenced satisfaction of members was 'full participation' factor while the factor which preferentially influenced improvement of quality was 'standardization' factor. According to such results, it is required to seek a statistical method regarding QM activity with focus on the factor of 'full participation' and 'standardization' among other things for the purpose of satisfaction of members as well as improvement of quality. It is believed that implication of this study can be useful information to realize management result considering main factors of QM activity and that it also can be basic reference data to seek a statistical method for satisfaction of members and improvement of quality by grasping core factors having influence over QM activity.

• 대한안전경영과학회:학술대회논문집
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• 대한안전경영과학회 2000년도 춘계학술대회
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• pp.149-161
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• 2000

This study investigated the management environment of medium and small business by examining the role of medium and small business in national economics, the change in management condition, and the problems in quality and technique. Also we analyzed problems in the past quality control activity of our medium and small business, and examined the driving direction and introduction method of QM. And to understand the effect of manager's concern in quality management to observe the quality system before and after introduction of QM. A target for this investigation is the medium and small business which has introduced QM through ISO 9000.

• 대한안전경영과학회:학술대회논문집
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• 대한안전경영과학회 2003년도 춘계학술대회
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• pp.195-201
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• 2003

This study investigated the management environment of medium and small business by examining the role of medium and small business in national economics, the change in management condition, and the problems in Qualify and technique. Also we analyzed problems in the past quality control activity of our medium and small business, and examined the driving direction and introduction method of QM. And to understand the effect of manager's concern in quality management to observe the quality system before and after introduction of QM. A target for this investigation is the medium and small business which has introduced QM through ISO 9000.

• 품질경영학회지
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• 제45권2호
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• pp.247-260
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• 2017

Purpose: The study is aimed to identify the national cultural dimensions that are affecting the quality management (QM) maturity level and the project quality performance, and analyze their relationships. Methods: This study collected the data of QM Maturity level based on Crosby's QM maturity model and the project quality performance using the Iron Triangle (Quality, Time/Schedule and Cost) from the employees who are participating in the ITER Project across the major 8 countries (China, France, Italy, Japan, Korea, Russia, U.K. and U.S.A.). Three research hypotheses are proposed concerning the national cultural dimensions in this study and Hofstede's five cultural dimensions framework are used for the statistical test. Results: The results are two folds in the study: First, there is a significant positive correlation between the QM maturity level and the project quality performance. Second, three cultural dimensions (Collectivism, Large Power Distance and Strong Uncertainty Avoidance) and five cultural dimensions (Collectivism, Large Power Distance, Strong Uncertainty Avoidance, Feminity and Long Term Orientation) have a positive impact on the QM maturity level and the project quality performance respectively. Conclusion: From the results, the understanding and consideration of the culture difference among the countries participating International Collaboration R&D project are recommended.

• 한국산업정보학회논문지
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• 제4권1호
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• pp.63-67
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• 1999

경제 환경의 변화로 무한경쟁시대에서 생존하기 위하여 중소기업은 자체기업경쟁력을 확보해야하는 당면과제가 대두되고 있다. 정부는 이러한 문제점을 극복하기 위해 1992년부터 품질경영(QM:Quality Management)제도를 새로운 시대 환경에 걸맞은 대안으로 택하여 확산시켜 나가고 있다. 본 연구에서는ISO 9000을 통하여 품질경영을 도입한 300인 이하 제조업체를 대상으로 ISO 900 인증 취득 후의 효과에 대해 분석하였다. 그 결과 ISO 9000 인중 취득 후 기업경영에 상당한 도움이 되고 있는 것으로 나타났으며, 인증취득기업은 IMF이후 국·내외의 환경변화에 적절히 대응하고 있는 것으로 분석되었다. 또한 ISO 9000 품질시스템 구축은 부서간 Network를 신속하게 연결시켜 줌으로써 고객 Needs를 파악할 수 있었으며, 기업경영의 체질개선 정비와 제품 품질의 향상, 부문의 업무 능률 둥이 향상된 것으로 나타났다. 따라서 ISO 9000 품질시스템 인증은 21세기를 대비하는 기업경영을 실현하는데 중요한 전략이라 할 수 있다.

• 산업경영시스템학회지
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• 제25권4호
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• pp.32-39
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• 2002

This study investigated the management environment of medium and small business by examining the role of medium and small business in national economics, the change in management condition, and the problems in quality and technique. Also we analyzed problems in the past quality control activity of our medium and small business, and examined the driving direction and introduction method of QM. And to understand the effect of manager's concern in quality management to observe the quality system before and after introduction of QM. A target for this investigation is the medium and small business which has introduced QM through ISO 9000.

• International Journal of Quality Innovation
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• 제4권2호
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• pp.123-144
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• 2003

The trend towards employee involvement (EI) has redefined the employer-employee relationship and, for many organizations, has brought about a fundamental change in organizational performance. This paper begins with a review of EI concepts and typologies. It goes on to elaborate need for the adoption of EI practices and discuss the factors affecting the adoption. The main theme of the quality management (QM) literature will then be presented addressing its concepts, principles and elements. Drawing on the theoretical and practitioners' perspectives, the paper also discusses the significance of integrating EI/QM practices to sustain organizational performance improvement.