• Title/Summary/Keyword: Quality In Use

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A Ration Analysis of Quality, Satisfaction, and Additional Use Intention on Mobile Internet Service in Gender : Focus on Mobile Phone Users (성별 특성에 따른 무선인터넷 서비스 품질, 만족도, 추가사용 의도의 관계 분석 :휴대폰 사용자를 중심으로)

  • Lim, Se-Hun
    • Journal of Information Technology Applications and Management
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    • v.14 no.1
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    • pp.57-74
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    • 2007
  • Since 1999, mobile internet service has been increasing rapidly. According to the Ministry of Information and Communication (MIC) of the Republic of Korea, the size of mobile service market is forecasted to be valued at approximately 10.5 trillion won in 2007. For this reason, many mobile service providers have adopted customer-centered strategy for the successful business in the mobile internet services. Thus, this research examines the rations of service quality, user satisfaction, and additional use intentions with 88 users (male and female) of mobile internet service using structural equation model (SEM). The result shows that there is a difference between male and female using mobile internet service regarding the quality factors of mobile internet service. This study provides some guidelines for the successful strategic planning of customer-centered mobile internet services in gender.

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Development of Ready-to-use Starters for the Production of doenjang (된장 제조를 위한 바로 사용 종균의 개발)

  • Lee, Eun Jin;Hurh, Byung-Serk;Lee, Inhyung
    • Microbiology and Biotechnology Letters
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    • v.47 no.2
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    • pp.234-241
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    • 2019
  • In Korea, traditional doenjang is manufactured using the conventional method at home and by small-scale enterprises. Because this age-old process depends on natural inoculation of various microorganisms, it is difficult to reproduce or maintain consistency in the final product quality across batches. Moreover, doenjang occasionally prepared by this method raises safety concerns related to aflatoxin, biogenic amine, and Bacillus cereus contamination. To develop starters that can be conveniently used at home or in small industry settings for the manufacturing of safe and flavor-improved doenjang, autochthonous microbe starters were developed in dried forms as ready-to-use starters. Each starter powder prepared by heat- or freeze-drying methods remained stable even after 24-week storage. These ready- to-use starter powders were successfully applied to lab-scale fermentation for the production of safe and flavor-improved doenjang. We believe that these ready-to-use starter powders will benefit small-scale enterprises in the manufacturing of doenjang of good reproducible quality.

Criticism and Guideline for the Use of Process Capability Index (공정능력지수에 대한 비평과 올바른 공정능력분석 절차)

  • Baik, Jai-Wook;Jo, Jin-Nam
    • Journal of Korean Society for Quality Management
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    • v.27 no.2
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    • pp.81-100
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    • 1999
  • Process capability indexes are widely used in industries. Nevertheless, important statistical issues that deal with the appropriate use of process capability indexes have only appeared in the technical literature and are thus unknown to many users. In this paper we will first review various kinds of process capability indexes and then try to understand how much uncertainty is associated with them in relation to the assumption of normal distribution, the estimate of ${\sigma}$, the sampling error, the size of number of observations available and the presence of data correlation. Finally, we will propose a proper use of process capability indexes in an effort to assess a complex process.

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Understanding of the Misuse Cases of Quantitative and Qualitative Regression Analysis (정량적, 정성적 회귀분석의 오적용과 이해)

  • Choe, Seong-Un
    • Proceedings of the Safety Management and Science Conference
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    • 2011.11a
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    • pp.213-217
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    • 2011
  • The research shows misuse cases of quantitative regression analysis used in QC circle activity and six sigma movement which presents guidelines of correct use for quality practitioners. Additionally, the qualitative regression analysis that responses nonconforming ratio of variable y, is reviewed based on misuse cases for proper use by practitioners in the field. In most cases, there are frequent errors that involve the correlation analysis or ANOVA, regardless of using quantitative regression analysis. In addition, qualitative regression analysis for the nonconforming ratio that has dependent variable of discrete and categorical data, is often applied with quantitative regression and result in ineffective quality improvement.

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A Control Algorithm Design for 45kVA UPQC Prototype (45kVA UPQC 제어 알고리즘 설계)

  • Jeon, Jin-Hong;Kim, Tae-Jin;Ryoo, Hong-Je;Ahn, Jong-Bo
    • Proceedings of the KIEE Conference
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    • 2005.07b
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    • pp.1483-1485
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    • 2005
  • In recent years, customers and power supplies are interested in power quality. Demands of customers are change from standard quality of distribution power system to various high quality of distribution power system. so, it is necessary to apply power quality compensator. in our project, we develop the UPQC(Unfied Power Quality Compensator of 45kVA which compensates power factor and voltage sag, interruption. it is very frequently occurred power quality problems. As a series and shunt compensator, UPQC consists of two inverters with common dc link capacitor bank. It compensates the current quality in the shunt part and the voltage quality in the series part. In this paper, we present simulation and test result of developed UPQC system. Test for UPQC are performed at voltage sag, flickers and non-linear load conditions. For voltage sag and ficker generation, we use RTDS(Real Time Digital Simulator) and power amplifier system.

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The effect of consumer characteristics and TTF on the acceptance of fashion mobile commerce (소비자 개인특성과 기술적합성(TTF)이 패션 모바일 커머스 수용에 미치는 영향)

  • Na, Youn-Kue
    • Journal of Fashion Business
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    • v.16 no.4
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    • pp.46-63
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    • 2012
  • This research purposed to the conceptual model with integrates the expanded task technology fit theory(TTF) and technical acceptance model(TAM) for the effect of the motivational factor of the consumer characteristics in the used the fashion mobile commerce. To fulfill the study objectives, a total of 432 questionnaires were conducted to the customers with first-hand experience with merchandise in mobile commerce. The judgement sampling method was employed on sample population ages from 20s to 30s over two month period. Based on the results of the above-mentioned path analysis, The result showed that First, the utilization experience was adopted as the have the notes effect in the and information acquisition fit, support fit, quality fit, perceived ease of use. and the innovativeness was adopted as the have the notes effect in the information support fit, perceived trust, perceived ease of use. and the self-efficacy was adopted as the have the notes effect in the and information quality fit, perceived usefulness, perceived ease of use. Second, the information acquisition fit, support fit were adopted as the have the notes effect in the perceived trust, perceived usefulness, perceived ease of use. and the information quality fit was adopted as the have the notes effect in the perceived trust, perceived usefulness. Third, the appeared similar effect which considers from all relationships such as perceived trust, perceived usefulness, perceived ease of use, acceptance attitude and purchase intention.

Effect of Social Service Quality on Service Satisfaction and Service Repurchase - Focusing on Social Service Investment Project-

  • Jang, Chun-Ok
    • International Journal of Advanced Culture Technology
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    • v.9 no.4
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    • pp.213-218
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    • 2021
  • In order to improve the quality of social services, developed countries overseas have introduced authorization or permit system to primary filtering when entering the market that provides social services. However, in Korea, a quality evaluation system for social service quality management has been introduced and implemented, but no significant effect has been achieved so far. Therefore, the purpose of this study is to investigate the relationship between service quality, service satisfaction, and repurchase intention, which are important variables to measure social service quality improvement, and to use it for service quality management. As a result of this study, service quality, service satisfaction, and repurchase intention are important factors for service quality improvement. It is necessary to secure a service provider of and continuous user selection and service quality management are also important.

Sustainable Land Use within a Limit of Environmental Carrying Capacity in Metropolitan Area, Korea (지속가능한 발전을 위한 환경용량의 산정과 토지이용형태 연구 - 수도권지역을 중심으로 -)

  • Moon, Tae-Hoon
    • Korean System Dynamics Review
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    • v.8 no.2
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    • pp.51-82
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    • 2007
  • The purpose of this paper is exploring changes in land use pattern when considering environmental carrying capacity. A sustainable development requires a society to define sustainability constraints, environmental carrying capacity. Environmental carrying capacity can be defined as a level of human activity a region can sustain at a desired level of quality of environment. This concept of environmental carrying capacity can be applied to land use to explore sustainable land use pattern. Since land use pattern can affect environment in an important way, exploring sustainable land use pattern within the limit of environmental carrying capacity can suggest useful implications for a sustainable regional management and planning. For this purpose, this paper built the environmental carrying capacity land use model and applied it to the Metropolitan Area, Korea. System dynamics modeling methods was used to build the model. The model developed in this paper consisted of 6sectors; population, housing, industry, land, environment, and traffic sector. The model limits its main focus on the NO2 level as an indicator of quality of environment in Metropolitan Area. Box model was translated into system dynamics model and combined to urban dynamics model to estimate NO2 level, the maximum number of population, industry structure, housing and maximum amount of land use for industrial, housing, and green space that can sustain desirable NO2 level. Metropolitan area was divided into 16 areas and the model was applied to each area. Since NO2 is flowing in and out from each area, model was built to allow this transboundering nature of air pollutants. Based on the model estimation, several policy implications for a sustainable land use pattern was discussed.

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The Study of Recovering trust and Rebuilding Loyalty on Applications services in SmartPhone: Focusing on Service Type (스마트폰 앱에서 서비스 유형에 따른 신뢰 회복 및 로열티 재구축에 대한 연구)

  • Choi, Hun;Choi, Yoo-Jung
    • Management & Information Systems Review
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    • v.33 no.1
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    • pp.65-81
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    • 2014
  • Although the study of IT services has increased in recent years, few study have focused on trust based recovery process. Additionally, users of IT services have different use purpose depending on service type. Therefore, the purposes of this research is to propose trust recovery model of smartphone applications and to examine the moderating effect of service type on the use of smartphone applications. To achieve research purposes, we suggested service failure type using the scenario technique and empirically verified by conducting survey. The results showed that the procedural justice and interpersonal justice have influence on trust and trust had an effect on the all quality factors (system, information, service quality). Also, information quality and service quality had an effect on the customer loyalty. Finally, service type had significant moderating effects on the relationship between perceived justice and quality.

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The Effect on Indoor Air Quality Improvement by Ventilation Rate in Newly Built Apartment (환기량 변화에 따른 신축공동주택의 실내공기질 개선효과 검토)

  • Choi Seok-Yong;Kim Sang-Hee;Yee Jung-Jae
    • Korean Journal of Air-Conditioning and Refrigeration Engineering
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    • v.18 no.8
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    • pp.649-655
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    • 2006
  • The recent indoor air quality problem in a newly-built apartment house is resulted from the improvement of airtightness performance and the use of the building material contained harmful chemical substances. As a result, these cause indoor air quality gradually to become worse and the harmful effect on occupant health called Sick House Syndrome. The most effective solution to improve the indoor air quality is to encourage the use of green building material. However, if the house is built with general building material, ventilation with outdoor air is alternative to dilute the pollutant concentration. The purpose of this re-search is to find optimum ventilation time in a newly-built apartment house at which the ventilatoris installed. It is found that the HCHO and toluene concentrations are remarkably decreased with the elapse of ventilation time and the concentration reduction rate is increased with increment of air change rate after one hour after operating the ventilator.