DOI QR코드

DOI QR Code

The effect of consumer characteristics and TTF on the acceptance of fashion mobile commerce

소비자 개인특성과 기술적합성(TTF)이 패션 모바일 커머스 수용에 미치는 영향

  • Na, Youn-Kue (Dept. of Clothing & Textile, Chung-Ang University)
  • Received : 2012.05.21
  • Accepted : 2012.07.13
  • Published : 2012.09.30

Abstract

This research purposed to the conceptual model with integrates the expanded task technology fit theory(TTF) and technical acceptance model(TAM) for the effect of the motivational factor of the consumer characteristics in the used the fashion mobile commerce. To fulfill the study objectives, a total of 432 questionnaires were conducted to the customers with first-hand experience with merchandise in mobile commerce. The judgement sampling method was employed on sample population ages from 20s to 30s over two month period. Based on the results of the above-mentioned path analysis, The result showed that First, the utilization experience was adopted as the have the notes effect in the and information acquisition fit, support fit, quality fit, perceived ease of use. and the innovativeness was adopted as the have the notes effect in the information support fit, perceived trust, perceived ease of use. and the self-efficacy was adopted as the have the notes effect in the and information quality fit, perceived usefulness, perceived ease of use. Second, the information acquisition fit, support fit were adopted as the have the notes effect in the perceived trust, perceived usefulness, perceived ease of use. and the information quality fit was adopted as the have the notes effect in the perceived trust, perceived usefulness. Third, the appeared similar effect which considers from all relationships such as perceived trust, perceived usefulness, perceived ease of use, acceptance attitude and purchase intention.

Keywords

References

  1. 이승희, 장유경(2006), "모바일 패션 광고효과에 관한 연구: 광고유형과 품목의 차이를 중심으로", 한국의류학회지. 30(9), pp.1455-1463.
  2. 박흥수, 하영원(1999), "한국, 미국, 일본의 신제품 성공요인에 관한 비교연구", 경영학연구. 30(2), pp.531-556.
  3. Lee, D., Trauth, E., Farwell, D.(1995), "Critical Skills and Knowledge Requirements of IS Professionals: A Joint Academic/Industry Investigation", MIS Quarterly. 19(3), pp.313-340. https://doi.org/10.2307/249598
  4. Goodhue, D. L.(1998), "Development and Measurement Validity of a Task-Technology Fit Instrument for User Evaluations of Information Systems", Decision Sciences. 29(1), pp.105-138. https://doi.org/10.1111/j.1540-5915.1998.tb01346.x
  5. Goodhue, D. L., Thompson, R. L.(1995), "Task-Technology Fit and Individual Performance", MIS Quarterly, 19(2), pp.213-236. https://doi.org/10.2307/249689
  6. Bandura, A.(1997), Self-efficacy: The exercise of control. New York: Freeman.
  7. 이건창, 김진성(2004), "의료기관 모바일 서비스 이용자의 직무성과에 관한 연구: 개인특성과 기술적합모형을 중심으로", 대한산업공학회지. 17(3), pp.314-329.
  8. Baldwin, N. S., Rice, R. E.(1997), "Information-seeking behavior of securities analysts: Individual and institutional influences, information sources, and channels, and outcomes", Journal of the American Society for Information Science. 48, pp.674-693. https://doi.org/10.1002/(SICI)1097-4571(199708)48:8<674::AID-ASI2>3.0.CO;2-P
  9. Koufaris, M.(2002). Applying the Technology Acceptance Model and Flow Theory to Online Consumer Behavior. Information Systems Research, 13(2), pp.205-223. https://doi.org/10.1287/isre.13.2.205.83
  10. 서창교, 성석주(2004), "개인 특성이 인터넷 쇼핑몰 사용의도에 미치는 영향", 한국경영정보학회. 14(3), pp.1-22.
  11. 손용석, 안광호(1999), "소비자의 지식수준이 EC(전자상거래) 시장의 수용에 미치는 효과에 관한 이론 및 실증적연구", 마케팅연구, 14(1), pp.75-91.
  12. Li H., Kuo C., Russell M. G.(1999), "The impact of perceived channel utilities, shopping orientations, and demographics on the consumer's online buying behavior", Journal of Computer Mediated Communication. 5(2), pp.1-20.
  13. Hirschman, E. C.(1980), "Innovativeness, novelty seeking, and consumer creativity", Journal of Consumer Research. 7(December), pp.283. https://doi.org/10.1086/208816
  14. Mahatanankoon, P.(2007), "The effects of personality traits and optimum stimulation level on text messaging activities and m-commerce intention", International Journal of Electronic Commerce. 12(1), pp.7-30. https://doi.org/10.2753/JEC1086-4415120101
  15. Agarwal, R., Karahanna, E.(2000), "Time Flies when you are Having Fun: Cognitive Absorption and Beliefs about Information Technology Usage", MIS Quarterly. 24(4), pp.665-694. https://doi.org/10.2307/3250951
  16. 이승희, 이은옥, 우종필(2011), "패션 T-commerce 구매의도의 영향요인에 관한 연구: 확장 기술수용모형(TAM)을 중심으로", 소비자학연구. 22(1), pp.93-115.
  17. 강소라, 김민수, 양희동(2006), "업무-기술적합 (TTF) 영향에 대한 다차항 회귀분석과 반응표면 방법론적 접근: 그룹지원시스템(GSS)의 경우", 경영정보학연구. 16(2), pp.47-67.
  18. 정남호, 이건창(2005), "스마트폰의 지속적 사용에 관한 이해: 물류분야의 택배서비스업 사례", 한국지식경영학회지. 12(2), pp.56-68.
  19. Dishaw, M. T., Strong, D. M.(1999), "Extending the Technology Acceptance Model with Task-Technology Fit Constructs", Information and Management. 36(1), pp.9-21. https://doi.org/10.1016/S0378-7206(98)00101-3
  20. King, R. C., Xia, W.(1997), "Media appropriateness: Effects of experience on communication media choice", Decision Sciences. 28, pp.877-910. https://doi.org/10.1111/j.1540-5915.1997.tb01335.x
  21. Thompson, R. L., Higgins, C. A., Howell, J. M.(1994), "Influence of Experience on Personal Computer Utilization: Testing a Conceptual Model", Journal of Management Information Systems. 11(1), pp.167-187.
  22. Agarwal, R., Prasad, J. (1997), "The Role of Innovation Characteristics and Perceived Voluntaries in the Acceptance of Information Technologies", Decision Sciences. 28(3), 557-581. https://doi.org/10.1111/j.1540-5915.1997.tb01322.x
  23. Lederer, A., Maupin, D. J., Sena, M. P., & Zhuang, Y. (2000). "The Technology Acceptance Model and World Wide Web", Decision Support Systems. 29(3), 269-282. https://doi.org/10.1016/S0167-9236(00)00076-2
  24. Davis, F. D., Bagozzi, R. P., Warshaw, P. R.(1989), "User Acceptance of Computer Technology: A Comparison of Two Theoretical Models", Management Science. 35(8), pp.982-1003. https://doi.org/10.1287/mnsc.35.8.982
  25. Venkatesh V., Davis, F. D.(2000), "A Theoretical Extension of the Technology Acceptance Model: Four Longitudinal Field Studies", Management Science. 46(2). pp.117-130.
  26. Moon, J. W., Kim, Y. G.(2001), "Extending the TAM for a World-Wide-Web Context", Information & Management. 38, pp.217-230. https://doi.org/10.1016/S0378-7206(00)00061-6
  27. 엄명용, 김미량(2007), "컴퓨터활용교육: 학습목적의 PMP사용자에 대한 만족도 영향요인 분석", 한국컴퓨터교육학회논문지. 10(1), pp.77-88.
  28. Gefen, D., Karahanna, E., Straub, D. W.(2003), "Inexperience and experience with online stores: The importance of TAM and trust", IEEE Transactions on Engineering Management. 50(3), pp.307-321. https://doi.org/10.1109/TEM.2003.817277
  29. 주정민, 박복길(2006), "정보기술수용모형과 쌍방향 TV 채택 요인 연구", 한국언론학보. 50(1), pp.332-335.
  30. 양희동, 문윤지(2005), "정보기술 수용에 있어서 사용자 특성과 정보기술 특성에 따른 사회적 영향의 차이", 경영정보학연구, 15(2). pp.97-120.
  31. 유상진, 최은빈, 김효정(2006), "모바일 인터넷 특성이 플로우 경험에 미치는 영향에 관한 연구", Information Systems Review. 8(1), pp.125-139.
  32. 문현필, 옥석재(2005), "모바일 서비스 사용의 영향 요인에 관한 연구", 정보시스템연구. 14(2), pp.133-154.
  33. 이원준, 강윤정(2005), "소기업의 기업간 전자적 연결 도입 의도에 관한 연구: 기대 가치와 거래 관계 특성의 관점", 경영정보학연구, 15(2). pp.171-193.
  34. 주정민, 박복길(2006), "정보기술수용모형과 쌍방향TV 채택요인연구", 한국언론학보. 50(1), pp.332-335.
  35. Gregor, S. & Benbasat, I.(1999), "Explanations from intelligent systems: Theoretical foundations and implications for practice", MIS Quarterly. 23(4), pp.497-530. https://doi.org/10.2307/249487
  36. Rogers, E. M.(1995), op.cit., pp.132-142.
  37. Jin, D. W., Kim, S. H., Kim, C. K.(2008), "The Influence of Use Purpose in Mobile Internet Service on Loyalty", The E-business Studies. 9(3), pp.129-157. https://doi.org/10.15719/geba.9.3.200809.129
  38. Compeau, D., Higgins, C. A., Huff, S.(1999), Social Cognitive Theory and Individual Reactions to Computing Technology: A Longitudinal Study. MIS Quarterly. 23(2), pp.145-158. https://doi.org/10.2307/249749
  39. 정경수, 이원빈(2008), "모바일 커머스의 이용 의도에 영향을 미치는 요인", 정보시스템연구. 17(3), pp.153-174.
  40. Dayal, S., Landesberg, H., Zeisser, M.(1999), "How to build trust online", Marketing Management. 8(3), pp.64-66.
  41. Ahn, T., Ryu S.,, Han I.(2004), "The Impact of the Online and Offline Features on the User Acceptance of Internet Shopping Malls", Electronic Commerce Research and Applications. 3(4), pp.405-420. https://doi.org/10.1016/j.elerap.2004.05.001
  42. Davis, F. D., Bagozzi, R. P., Warshaw, P. R.(1989), "User Acceptance of ComputerTechnology: A Comparison of TwoTheoretical Models", Management Science.35(8), pp.319-339.
  43. 김인재, 이정우(2001), "모바일 비즈니스: 무선 인터넷 서비스 수용의 영향요인에 관한 연구", Information Systems Review. 3(1), pp.83-101.
  44. Gefen. D., Straub, D. W.(2000), "Gender Differences in The Perception and Use of E-mail: An Extension to the Technology Acceptance Model", MIS Quarterly. 21(4), pp.389-400.

Cited by

  1. A Study on the Business Model of Fashion Mobile Commerce by Quality Evaluation vol.18, pp.1, 2014, https://doi.org/10.12940/jfb.2014.18.1.1
  2. The Effects of Using O2O Fashion Mobile Commerce on Consumers' Attitudes and Intentions -Focused on the characteristics of consumers and O2O mobile commerce- vol.21, pp.3, 2012, https://doi.org/10.12940/jfb.2017.21.3.67
  3. 모바일 패션 쇼핑에 대한 소비자 특성의 효과 -시장 전문성, 혁신성, 구매경험을 중심으로- vol.23, pp.1, 2012, https://doi.org/10.12940/jfb.2019.23.1.89