• 한국경영정보학회:학술대회논문집
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• 2007.11a
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• pp.142-147
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• 2007

ITU-T G.1000 표준에서는 통신 서비스 품질(QoS: Quality of Service)을 다음과 같은 4 가지 관점에서 정의하고 있다: (1) 고객의 QoS 요구사항, (2) 서비스 제공자가 약속한 QoS, (3) 서비스 제공자가 제공한 QoS, (4) 고객이 인지한 QoS. 그러나 G.1000은 프로세스 표준이 아니므로 위 4 관점에서 QoS는 서비스 관리 프로세스 표준에 포함되어 구현되어야 한다. 본 연구에서는 위 4 개의 QoS를 프로세스 관리 표준인 ISO/IEC 20000 의 어떤 프로세스에서 구현해야 하는지를 제시한다. 본 연구에 따라 IT 서비스 관리 프로세스를 구현하는 기업은 ITU 의 QoS 요구사항을 자동적으로 실행하는 것이 된다. 또한 본 연구 결과는 IT 서비스의 심사모형 국제표준 작성에서 QoS 반영을 위한 기초 자료로 사용될 수 있다.

• The Journal of Korean Institute of Communications and Information Sciences
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• v.35 no.2B
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• pp.352-360
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• 2010

Supporting user perceptual QoE-guaranteed IP-based multimedia service such as IPTV and Mobile IPTV, we represent an efficient QoE-aware transport stream assessment schemes to apply realtime mobile IPTV's contents distorted by various network errors such as bandwidth, delay, jitter, and packet loss. This paper proposes in detail an efficient matching and QoE-aware measurement methods. The brightness of the digitized contents per each frames of transport streams is used and applied to reduced-reference method. The hybrid video quality metric is designed by QoE-indicators such as blur, block, edge busyness, and color error. We compare original with processed source to evaluate them in a high precision degree of accuracy.

• ETRI Journal
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• v.32 no.6
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• pp.843-853
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• 2010

A successful deployment of multimedia applications over wireless environments entails improving the quality of service (QoS), not only from a technical point of view, but also considering the quality of experience (QoE) from the final user's perception. Although objective QoE measure models avoid the difficulties of subjective surveys, subjective QoE assessments are essential to understand the way users evaluate the QoS. In this work, we study the effect of a wide range of parameters on the QoE of VVoIP applications in a real wireless scenario. Through a complete statistical analysis of users' ratings, we identify the following facts. Although the use of VVoIP in wireless networks does not yet represent an advantage for users, there are great expectations for all applications under study, and with greater popularity comes higher expectations. It is easier for respondents to identify good behavior than poor behavior. Whereas the respondents' frequency of Internet use does not impact on the scores, respondents' gender does. Finally, the most determining parameters of quality from a user's perspective were instability, video quality, voice distortion, usefulness, and graphical interface.

• Korean Management Science Review
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• v.33 no.3
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• pp.19-30
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• 2016

This study provides a framework to assess network design under the regime of QoE (Quality of Experience). Our approach is expected to reveal the necessity of developing the QoE measures and applying this notion to network design, particularly in the mobile environment. Furthermore, our model shows the ample potential that both users and network providers are able to attain a win-win case by shifting the focus on network design and service operations from QoS (Quality of Service) to QoE. Since the former considers only relevant technological specifications, it may fail in capturing critical factors surrounding users, such as a context where the corresponding user is working on. For example, according to one study [13], the bit-rate, a widely employed QoS measure, shows inferior performance in provisioning network resources to the MOS (Mean Opinion Score), a representative QoE measure. Our framework develops the idea and construct a prototype to systematically assess network design and operations in terms of QoE. The proposed prototype aims at achieving a higher level of efficiency without severely deteriorating users' satisfaction level. We also provide some simulation results which support our idea. That is, reducing the chance of over-provisioning on the basis of the QoE paradigm results in a great flexibility. It may give price cut for users or postponement of network investment for providers or both. Our simulation results also seem robust irrespective of the forms of the QoS-QoE relationship.

• Journal of Advanced Navigation Technology
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• v.15 no.5
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• pp.764-773
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• 2011

IEEE 802.15.4 is a standard for LWPAN based on TDMA. IEEE 802.15.4 has not been used widely because of restrictions on the QoS, scalability, and reliability. IEEE 802.15.4 utilizes GTS for one-hop QoS transmission. However GTS is not an effective method to satisfy QoS in multi-hop environments. Currently IEEE 802.15.4e, an extended version of IEEE 802.15.4 MAC sub-layer, is being developed to satisfy more diverse performance requirements than IEEE 802.15.4. IEEE 802.15.4e provides muti-hop QoS transmission functionality and uses multiple frequency channels. In this paper, a multi-channel TDMA scheduling scheme is proposed to satisfy end-to-end transmission delay in IEEE 802.15.4e. The performance of the proposed scheme is evaluated using simulation.

• International Journal of Computer Science & Network Security
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• v.21 no.3
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• pp.229-234
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• 2021

The explosive growth of video-based services is considered as the dominant contributor to Internet traffic. Hence it is very important for video service providers to meet the quality expectations of end-users. In the past, the Quality of Service (QoS) was the key performance of networks but it considers only the network performances (e.g., bandwidth, delay, packet loss rate) which fail to give an indication of the satisfaction of users. Therefore, Quality of Experience (QoE) may allow content servers to be smarter and more efficient. This work is motivated by the inherent relationship between the QoE and the QoS. We present a no-reference (NR) prediction model based on Deep Neural Network (DNN) to predict video QoE. The DNN-based model shows a high correlation between the objective QoE measurement and QoE prediction. The performance of the proposed model was also evaluated and compared with other types of neural network architectures, and three known machine learning methodologies, the performance comparison shows that the proposed model appears as a promising way to solve the problems.

• Journal of the Institute of Electronics Engineers of Korea TC
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• v.44 no.3 s.357
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• pp.68-77
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• 2007

In this paper, we address TPS (Triple Play Service) based on E-PON and also develop QoS control function for both directions, which is disadvantage of E-PON. E-PON technology has the configuration suitable for TPS, but relatively the large delay characteristics in upstream, so if QoS control function must be supported to transfer the real time traffic for both directions, E-PON technology can support TPS efficiently. Therefore, in this paper, we address the diverse requirements of quality for TPS, and then develop TPS platform to verify the quality characteristics according to QoS characteristics of each element in real environment based on this. This result will be used to improve the quality of TPS that become conventional in near future. ISP will use this result as the basis in establishing quality reference and as the guidance in developing new system.

• Journal of KIISE:Computing Practices and Letters
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• v.14 no.7
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• pp.646-656
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• 2008

In this paper, the prototype of haptic-based NVE (networked virtual environment) QoE (quality of experience) is proposed. The proposed framework plays a role of providing users with realistic feeling by managing the system and network resources efficiently under time-varying networks and heterogeneous systems. Therefore, first IoPH (importance of presence for haptic interaction) is defined to quantitate the sense of real that the users feel now. Then we define the haptic-based NVE components required to satisfy the haptic interaction QoE requirements. Finally, QoE adaptation scheme is suggested, which adapts the haptic-based NVE components to current network and system constraints for better haptic interaction quality.

• Journal of the Institute of Electronics Engineers of Korea TC
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• v.40 no.12
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• pp.116-124
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• 2003

According to the convenience and efficiency, IEEE 802.11 WLAN(Wireless LAN) has became rapidly wide-spread on the market. However, QoS support is needed for various multimedia service. In this paper, we consider both MAC method of IEEE 802.11 and IEEE 802.11e and Traffic Category differentiated service by QoS support method. In addition, we study currently existing back-off algorithms in view of comparative analysis. As a result we propose a new back-off algorithm called Collision Rate Based-EDCF. The proposed back-off algorithm confirms the performance by computer simulations in terms of Throughput, and QoS support.

• The Journal of Society for e-Business Studies
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• v.14 no.4
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• pp.149-166
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• 2009

With the rapid development of Web Service technology, the number of Web Service providers which provide same Web Services are increasing. As a result, the QoS elements become more and more important factors for Web Service matchmaking. But, most of previous research efforts do not consider various QoS elements including Service-specific QoS elements during the matchmaking process. In this paper, we propose a Web Service matchmaking scheme which allow dynamic QoS adaptation using the RSS technique. We first classify various QoS elements and describe an extensible QoS model. We then explain a matchmaking scheme, which can utilize the proposed QoS elements. We also show how to dynamically add user-specific QoS elements using the RSS mechanism, thus improving the correctness of web service matchmaking process. Finally, we implemented the proposed schemes and showed the usefulness of our methods through some experiments.