• 제목/요약/키워드: QUALITY SYSTEM

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ERP시스템 품질이 시스템 사용만족도와 개인 및 조직성과에 미치는 영향 (The Effect of ERP System Quality on the System Use Satisfaction and on Individual and Organizational Performance)

  • 이정은
    • 한국산업정보학회논문지
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    • 제23권4호
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    • pp.55-67
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    • 2018
  • 본 연구의 목적은 ERP시스템의 품질요인이 시스템 사용만족도와 개인 및 조직성과에 어떠한 영향을 미치는가를 실증적으로 조사 및 분석하였다. 기존 선행연구들이 시스템의 품질요인에 초점을 맞추고 연구한 반면, 본 연구는 설문지를 사용하여 ERP시스템을 채택한 기업에 있어서 품질요인과 사용만족도 및 기업성과간의 상호관련성을 조사 연구하였다. 특히 기존의 연구들은 시스템품질과 사용만족도 또는 조직성과간의 관련성 연구가 주류를 이루고 있는데 본 연구에서는 정보시스템품질을 시스템품질, 정보품질, 서비스품질 3가지로 분류하고 사용만족도 및 성과도 개인성과와 조직성과로 구분하여 각각의 관련성을 연구하였다는 데 의의가 있다. 연구결과는 다음과 같다. 첫째, ERP시스템의 품질요인의 시스템품질, 정보품질, 서비스품질이 각각 사용자만족도에 유의한 수준에서 정(+)의 영향을 미치는 것으로 확인되었다. 둘째, 시스템 사용만족도가 개인성과와 조직성과에 각각 유의한 수준에서 정(+)의 영향을 미치는 것으로 확인되었다. 또한, 수정지수를 이용한 수정모형에서 얻은 추가 가설인 ERP시스템의 서비스품질이 개인성과 및 조직성과에 각각 유의한 수준에서 정(+)의 영향을 미치는 것으로 확인되었다.

건설관리 패러다임 전환에 따른 건설공사 품질관리 적합성평가 시스템 구축에 대한 연구 (A Study for the Construction Conformity Assessment System According to the New Paradigm of Construction Management)

  • 이갑순;배영주
    • 대한안전경영과학회지
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    • 제19권1호
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    • pp.39-52
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    • 2017
  • The scope of this study is the construction conformity assessment system according to the new paradigm of construction management To minimize the differences between domestic and international state, construction Conformity Assessment is subdivided into system certification and product certification. For the former, WASCON(Worldwide Assessment System of Construction Quality Maturity Stage) is applied. For the latter, AQUA(Advanced Quality Assessment System) was developed and adopted to model project for demonstration. Both systems are designed to enable quantified rating, integrated into PQCS(Project Quality Certification), which is an advanced project quality certification system. The construction work observing PQCS will gain quality score on its own quality certificate(Quality mark on construction itself or facilities is also available, if needed or preferred by customers). This Quality Rating System will inspire and encourage any related parties. PQCS score would let supplier/constructor recognize how much themselves are operating effectively and efficiently, offering them the opportunity of redeeming their weaknesses.

품질 지향적 CIM시스템 개발에 관한 연구 (제1부:Freamwork) (A Study on the Development of a Quality-Driven CIM System (part l: Framework))

  • 강무진
    • 한국정밀공학회지
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    • 제13권12호
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    • pp.63-69
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    • 1996
  • As the significance of quality in the sense of customer satisfaction is growing, the management of quality becomes one of the main interests in the manufacturing systems research. This paper presents the concept of quality-driven CIM(Computer Integrated Manufacturing) system which is composed of a business process domain and a quality domain. In the business process domain, business functions are integrated by conventional design and manufacturing databases on the one hand, and an integrated quality system is interlinked to them via several quality modules on the other hand. Quality information model connects the business process domain with the quality domain where various types of quality data are stored in the form of quality database. This framework helps a manufacturing enterprise to implement the quality-driven CIM system to achieve its final objective "customer satisfaction".ion".uot;.

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An Effect of Information System Quality of BRIS on Perceived Usefulness and User's Continuous Use Intention

  • Kim, Sang-tae;Lee, Seung-hyeon;Lee, Kang-o
    • Agribusiness and Information Management
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    • 제11권2호
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    • pp.16-24
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    • 2019
  • BRIS has been established by the Ministry of Agriculture, Food and Rural Affairs since 2011 under Article 21 of the Act on the Preservation, Management and Utilization of Agricultural Life Resources. It is an information service that provides information related to agricultural life resources in connection with the Rural Development Administration, the Forest Service, and Korea Seed & Variety Service, Agricultural Resources and Agricultural and Livestock Quarantine Headquarters. The purpose of this study is to evaluate how the users assess the information system quality (information quality, system quality) for the current Bio Resource Information Service (BRIS). Ultimately, the structural equation modeling analyzes the causal relationship between each variable and how it responds to the user's continuous use intention. As a result, information quality among information system quality and information quality among system quality used as the main variables for the evaluation of BRIS were statistically positively influenced by users' perceived usefulness, while system quality It has been analyzed to have a positive effect on the sustained use intention. The user's continuous use intention is positively influenced by the information system quality and perceived usefulness at a statistically significant level. Especially, the perceived usefulness plays a role in mediating the user's continuous use intention.

A Study on the Developing Process and Characteristics of Korean Quality Management System

  • Park, Chae-Heung
    • International Journal of Quality Innovation
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    • 제5권2호
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    • pp.122-131
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    • 2004
  • Because of three reasons: rare natural resources, high dependent ratio and rapid wage increases, Korea must take the non-price competitive strategy. The developing process of quality management system in Korea can be categorized into five stages according to changes in economic policy. In order to develop the Korean quality management system effectively, we should try to connect total quality management with management system and emphasize the training and education.

품질코스트시스템의 체계적 분류 및 산정모형 개발 (Systematic Classification and Estimation of Quality Cost.)

  • 서경범;박명규
    • 산업경영시스템학회지
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    • 제22권50호
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    • pp.363-372
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    • 1999
  • This paper is to propose models for systematic classification and estimation of quality costs. Especially in this research, quality costs are categorized into three aspects, ie., conventional quality cost system, ZD(Zero Defect) quality cost system and Taguchi quality system. In conclusion, I hope that this study will have contribution to application of quality loss system for all the business in Korea.

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정보시스템 개발에 있어서 품질기능전개의 활용에 관한 연구 (A Study on the Application of Quality Function Deployment to Information System Development)

  • 안원석;박영택
    • 품질경영학회지
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    • 제27권1호
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    • pp.111-134
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    • 1999
  • Although the role of information system has been rapidly increasing in modern management, there have been few researches on the quality assurance in information system. This paper suggests how to apply quality function deployment(QFD) to information system development in order to build up user-centered quality assurance system. The main focus of the paper is how to design the linkages between management strategy, information systems, and the users using quality function deployment.

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군수품의 고품질 확보를 위한 개발 품질보증 적용사례 연구 (A Case Study on Application of R&D Quality Assurance to Secure High Quality for Military Supplies)

  • 최창현
    • 품질경영학회지
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    • 제47권1호
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    • pp.151-162
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    • 2019
  • Purpose: This study is in order to secure high quality of military supplies, it is important to secure design quality in the development phase. I will review how to establish a quality assurance system in the development phase based on the author's seminar presentation contents and application example of Hanwha Systems Co., Ltd. Methods: To guarantee design quality in the development phase, in 2002, quality assurance system that is adequate for SQA(Software Quality Assurance)'s requirements of CMM(Capability Maturity Model) was conduct. In 2009, based on the CMMI(Capability Maturity Model Integration) Level 5, there has been continuous and reenforced quality assurance activities. Results: By suggesting the construction and a case study on application of R&D quality assurance, it would be helpful for companies aiming to construct or enhance quality assurance system. Conclusion: To secure high quality for military supplies, a development QA system should be established to secure quality in the development phase. In addition, Total life cycle QA system for development, mass production and operation phase should be reestablished.

소비자 보호를 위한 우리나라 공동주택 품질보장체계의 문제점과 개선방안 연구 (A Study on the Improvement of Housing Quality Control System for the Protection of Consumer)

  • 최재순;장성수
    • 한국주거학회논문집
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    • 제14권3호
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    • pp.77-84
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    • 2003
  • This study analyzes the necessity and situation of the improvement of housing quality control system for the consumer. we find several defeats of the Housing Quality Control System in Korea. Especially there is no any organization that manange the total housing quality control. So this study suggest the home warranty system should be established as soon as possible for protectings home-buyers and improving housing quality.

최종품질제약하의 병합공정을 갖는 생산라인의 최소비용 모형 (A Minimum Cost Model for Merging Production Process with Final Product Quality Constraints)

  • 이경록;박명규
    • 대한안전경영과학회지
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    • 제5권4호
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    • pp.169-185
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    • 2003
  • Recently many researchers contributed to the understanding of Quality Control System, but the use of economics in the design of quality assurance system is limited in treatment of the relationship between the average incoming quality level (or average process quality level) of the incoming lot and the average outgoing quality level of this lot. In this study, a traditional concept of sampling inspection plan for the quality assurance system is extended to a consideration of economic aspects in total production system by representing and analyzing the effects between proceeding and succeeding production process including inspection process. This approach recognizes that the decision at each manufacturing process (or assembly process), is to be determined not only by the cost and the average outgoing quality level of that process, but also by the input parameters of the cost and the incoming quality to the succeeding process. By analyzing the effects of the average incoming and outgoing quality, manufacturing or assembly process quality level and sampling inspection plan on the production system, mathematical models and solution technique to minimize the total production cost for a general product manufacturing system with specified average outgoing quality limit are suggested.